Drivers with Windows 10 - One (M8) Q&A, Help & Troubleshooting

Hello guys,
I recently upgraded to Windows 10 and I got the surprise that my computer doesn´t recognize my HTC ONE M8.
I installed HTC Sync for get the lastest drivers but it didn´t help. On Windows I go to device manager and it seems it recognize an "Android device" but with a little exclamation that says that there is no drivers for this device.
Anybody had the same problem? How did you fix it?
Thanks in advance and sorry for my poor english.
Regards.

Did you also have this problem on Windows 8.1?
I had the same driver issue when I was running Win 8.1 Pro. I couldn't get the phone to be recognized.
What I ended up doing is downgrade (or should I say upgrade?) to windows 7. All is well now.
If you keep windows 10, you may have to wait until HTC updates their drivers for the new OS. I'm not familiar with any other solution at the moment.

nullfeed said:
Did you also have this problem on Windows 8.1?
I had the same driver issue when I was running Win 8.1 Pro. I couldn't get the phone to be recognized.
What I ended up doing is downgrade (or should I say upgrade?) to windows 7. All is well now.
If you keep windows 10, you may have to wait until HTC updates their drivers for the new OS. I'm not familiar with any other solution at the moment.
Click to expand...
Click to collapse
Actually I installed on my new computer Windows 8.1 Pro edition and I think I´ve never connected my phone to this computer so I cannot tell you if it was working on Windows 8.1.
I think I´ll wait until other pal put a solution.
Thanks

It works with 8.1, but connection can be really sketchy. Connects and disconnects rapidly, but eventually connects.
Sent from my HTC One_M8

Braaank said:
Hello guys,
I recently upgraded to Windows 10 and I got the surprise that my computer doesn´t recognize my HTC ONE M8.
I installed HTC Sync for get the lastest drivers but it didn´t help. On Windows I go to device manager and it seems it recognize an "Android device" but with a little exclamation that says that there is no drivers for this device.
Click to expand...
Click to collapse
Mine works fine in Win10. Are you an admin or regular user?

Same here, no issues at all on a clean win10 install

No issues here with windows 10, 64bit.
Upgraded from windows 7.

Drunkula said:
Mine works fine in Win10. Are you an admin or regular user?
Click to expand...
Click to collapse
Admin user.
Did you do a clean install or just upgraded from a previous version?
Did you install HTC Sync for get the drivers or you installed from other site?

I may have had HTC Sync on before - don't recall. This copy of Win10 was an upgrade install from Windows 7.

https://www.dropbox.com/s/jtbhe8xv1wvmzfh/ADB_Fastboot_Drivers_Win81.zip?dl=0
Follow that link, and download the file
1. Disable Windows driver signature (option 7 from advanced options)
2. Connect phone to PC
3. Go to device manager, you can find it through cmd prompt or cortana
4. Once in device manager, locate anything that says android usb or something like that ( I cant remember)
5. Update the device driver by looking through your computer for the location of ^ above download zip
I have no tried this yet, but I dont see why it wont work...PM me if you have questions
Edit:
I just did all of what I described above, and TBH I'm not sure if it would work or not. I do not currently have ADB SDK installed on my laptop, but I have found what appears to be a sound-proof method. Im going to assume the reason you want that connection is because you plan on using adb ? Anyhow, here's the link:
http://forums.team-nocturnal.com/index.php?/topic/1362-how-to-adb-fastboot-in-windows-xp-7-81-10/
In the second post of the link ^, it has been shown to work with HTC devices, hope this helps: let us know & I can dig deeper...

Related

ADB Drivers for EVO?

I have been doing Android development for a while on my work laptop that runs Windows Server 2003 64bit. Previously I've used a HTC Magic (AT&T) and a Moto Droid (Verizon) for development. Now I also have a EVO that I am trying to use. The problem is that I cannot get ADB to work with it.
System: Windows Server 2003 64 bit (work laptop, no I cannot put Windows <whatever else> on here).
Phone: EVO
Since I have been doing development for some time I already have the SDK, along with the USB drivers.
Here are things I have tried:
1. Plug in EVO. It wants to install ADB drivers. I choose the USB drivers location. Fails.
2. Delete USB Drivers. Redownload them from the SDK. Plug in, choose drivers, fail.
3. Plug in, allow drivers to fail, I have the ! in device manager for ADB. Unistall the ADB driver. Scan for hardware changes. Install ADB drivers. Fail.
4. Uninstall the Motorola USB Driver package. Try all above steps, fail.
5. Try to install HTC Sycn, Server 2003 not supported, fail.
What else can I try to get ADB working? Seems funny that it would work perfectly with a HTC Magic and a Droid but not this EVO.
Eureka! I found an obscure post on some crappy forum to a link for what someone called HTC Evo 64 bit drivers, so I thought what the hay, lets try them.
http://depositfiles.com/en/files/yd61xorii
The folder of drivers in there was really called Vista x86 but, still worth a shot.
It worked perfectly. The phone doesnt say ADB in device manager now but "My HTC". ADB is working fine.
Hopefully someone in the same boat as me will happen across this and it will save them time.
Thank you! Saved me a BUNCH of time! You're the man!
The file appears to be unavailable on that site now, could someone please re-host this ASAP? I can't get anything else to work and I'd really appreciate it if this turned out to be my fix. Thanks.
weidong said:
The file appears to be unavailable on that site now, could someone please re-host this ASAP? I can't get anything else to work and I'd really appreciate it if this turned out to be my fix. Thanks.
Click to expand...
Click to collapse
just grab HTC Sync from the HTC www site. It will install the drivers you need.
frankenstein\ said:
just grab HTC Sync from the HTC www site. It will install the drivers you need.
Click to expand...
Click to collapse
not always. I had to search for drivers for mine too. HTC Sync (latest rev on website) wouldn't work. Android SDK wouldn't work.
Still neeeeed help!
frankenstein\ said:
just grab HTC Sync from the HTC www site. It will install the drivers you need.
Click to expand...
Click to collapse
twin001 said:
not always. I had to search for drivers for mine too. HTC Sync (latest rev on website) wouldn't work. Android SDK wouldn't work.
Click to expand...
Click to collapse
downloadin HTC Sync made it worst. i had some htc evo drivers just not the ADB driver. After downloading now i don't have any drivers with my htc evo.
since i cant connect my evo to pc it will not automatically install the drivers!!!!!!
is there any way i can manually download the htc evo drivers to windows 7!
im back to normal i can read my sd card and i can connect to pc thank you all
bboy_201 said:
downloadin HTC Sync made it worst. i had some htc evo drivers just not the ADB driver. After downloading now i don't have any drivers with my htc evo.
im back to normal i can read my sd card and i can connect to pc thank you all
Click to expand...
Click to collapse
I can't connect on VMWare Fusion and Windows 7. How did you fix your problem? Did you find drivers? Thanks.
wow. never had a problem on windows 7 or ubuntu getting the evo to be recognized. but, head to work, plug it in, and no go. install the sdk and update it, no go. i was baffled, because i've never had a problem before. but, this file did the trick! thanks!
Unfortunately for those of us who are behind a proxy and can't get at the SDK file, going through the stupid SDK to get the driver is very annoying.
pcm2a said:
The folder of drivers in there was really called Vista x86 but, still worth a shot.
Click to expand...
Click to collapse
Didn't work for me. I'm running Deck's 4.0.3 ROM and can't get my device recognized on my computer. I tried to install the driver pack above through device manager and got an "unable to install" message. Any advice?

Why HTC Sync Manager is not working in WINDOWS 8????????

Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
maybe nobody has released drivers yet
glukosio said:
maybe nobody has released drivers yet
Click to expand...
Click to collapse
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
no, they're 2 different OS and they need different drivers for working... some drivers working on both, other nope.
Hmmm.... Anyways thanks a lot for the response.
aLcHy09 said:
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
Click to expand...
Click to collapse
Compatibility mode force your OS to run the application with windows 7 frameworks and dlls, not the drivers, so any application that needs hardware drivers won't work on 8... And of course since it is still a beta version (RC actually) and not released yet, nobody at HTC cares about the drivers
Thats too bad.... Wanted the Sync software so that I can take a backup of everything on the phone...
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
It still fails for me
Flame0n said:
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
Click to expand...
Click to collapse
My phone shows connecting, then disconnected. HTC sync thinks it started to sync, but just hangs. Windows 8 was released to manufacturing months ago. I wish HTC would fix this.
Has anyone been able to sync the One X to HTC sync on Windows 8 x64?
Works fine here, WIndows 8 64-bit, installed normally and it worked
tomascus said:
Works fine here, WIndows 8 64-bit, installed normally and it worked
Click to expand...
Click to collapse
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Just wait for HTC to release a new version which is confirmed to work on Windows 8
DonS said:
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Click to expand...
Click to collapse
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
SkuzeeII said:
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
Click to expand...
Click to collapse
I've tried on both USB 3.0 and USB 2.0 ports with the same result. The HTC sync device appears in Device Manager, the phone says trying to connect to HTC sync, but HTC Sync shows nothing at all.
Its like there is something new in Windows 8 that is connecting the device to some other application.
Same problem
aLcHy09 said:
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
Click to expand...
Click to collapse
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
rspprodinc said:
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
Click to expand...
Click to collapse
Actually, Windows 8 beta builds have been available for nearly a year. HTC should have been testing HTC Sync with Windows 8 months ago and released an updated version by now. In fact, if they had written it correctly in the first place, it wouldn't have this issue. I have hundreds of other programs that didn't have any issues with Windows 8. Windows 8 uses the same driver model as Windows 7. the only difference for drivers is that Windows 7 would prompt to install and unsigned driver and Windows 8 won't install unsighned drivers at all unless you boot with advanced options and tell it to allow the installation of unsigned drivers. I don't know what HTC is doing, but the driver doesn't automatically install, but I can install it manually. Even with the driver installed, it doesn't connect.
I have been running Windows 8 for many months and there are very few programs that don't work correctly. Unfortunately, HTC Sync is one of the two programs I cannot seem to get to work.
HTC Sync Manager Windows 8
Hi, I tried to install Sync Manager on my W8 os. I could not even accept the terms & conditions. I then phoned the international customer care line speaking to INNA. I also replied to HTC's email and received a reply from JAMES whereby BOTH replied that HTC Sync Manager is not compatible with Windows 8 and both suggested I use Windows XP or 7.
Needless to say that it cannot be acceptable for any manufacturer to offer such a solution or reply.
I then opened Mozilla Firefox browser instead of Windows Explorer, HTC.com, Sync Manager and was able to download the program with no hassle.
I then run the program on my Windows 8 and it worked perfect.
I would suggest HTC train, replace or appoint innovative support staff that know what they do and that do justice to their wonderful products.
Hope this help those who battle with Sync & W8.
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.
stfu
BenPope said:
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.[/QUOTE
Click to expand...
Click to collapse
New drivers available on HTC website with htc drivers v4.xx , works on windows 8 (not sure if requires compa. mode or not)

[Q] Unrecognized Device only in hboot/fastboot

Let me say beforehand that I am a lifetime lurker. I would not be posting here if I hadn't already spent at least two days scouring the web for an answer.
My HTC Desire HD cannot connect to HTC Sync, but it can connect as a storage device, and can be seen by adb. Whenever it connects while in hboot/fastboot, it will flicker "USB" a few times before Windows tell me it's not recognized (Device failed enumeration code 43). This includes using the RUU wizard from HTC. That will just make it stick on "RUU" in the bootloader.
I have tried every driver download suggested on this site. I have switched USB cables three times (all htc cables). I have used two seperate computers (Windows 8 and Windows 8.1).
I'll admit I'm a nooby specifically to Androids. All I want to do is flash new ROMs/root my device. As far as I know this is step one, and I can't go any further until I've unlocked my bootloader.
EDIT: SOLVED
HTC Desire HD drivers really hates Windows 8 and 8.1. Installed Windows 7 32-bit and it worked just fine.
That error can be a pain in the ass. I have it as well. I believe disabling griver signature enforcement in win8 (it's your OS, isn't it?) should allow installing adb drivers, but I was too lazy to check it. As a workaround I instead flash the boot.img in bootloader by putting it to PD98IMG.zip
I can upload you a template, leave the txt in it and replace the boot.img with your desired one, choose store (none) compression level, then put the zip directly (don't use folders) in sd card
EDIT: I didn't fully read your post before. If you don't have S-OFF most probably you can't get away without adb drivers..
Turned off device signing. No effect.
Have you tried now manually installing drivers in device manager while the phone is in unrecognized state? Does it still say the drivers are incompatible?
If your OS is 64bit, you need these http://d-h.st/23V
I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
I am getting a pop up saying that the device is failing to to start. It's not like other usb devices I might have plugged in and they just sit there in at least their correct category in device manager.
The part that ticks me off most, is that this exact problem on this exact model has been solved on three different forums, and each time the OP just said "nvm I fixed it" and never even bothered to explain how for the rest of us.
It's really hard not to curse right now.
in device manager update dialog goto
browse my computer --> let me pick --> have disk --> choose the .inf from the drivers path.
Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?
have you tried un-installing HTC SYNC?
SuperMechaCow said:
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?
Click to expand...
Click to collapse
Nothing is wrong with your phone, same thing happens to me, I just thought disabling driver signing should fix it, like I said I was too lazy to check it since I found workaround for my needs.
TheJokah said:
have you tried un-installing HTC SYNC?
Click to expand...
Click to collapse
It is currently uninstalled.
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need. Also, I thought you could only change the S-Off if your bootloader was unlocked anyways?
Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Sent from my HTC Desire HD using xda app-developers app
ammo12 said:
Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Click to expand...
Click to collapse
It appears to be the same device/drivers when powered off or when in the Android environment. While in the bootloader, it shows as an unknown device.
I also noticed that only when I am trying to update via RUU, it says instead "Device Descriptor Request Failed"
SuperMechaCow said:
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need.
Click to expand...
Click to collapse
The boot.img is in the ROM-zip-file packed. But I think, if its a RUU it is called PD98...img
Try this, I know its from Samsung, but this installs fastboot drivers and drivers used for ADB access
https://www.dropbox.com/s/vqfuv8fifmrkkxt/SAMSUNG_USB_Driver_for_Mobile_Phones.zip
For the set of Google Drivers, go here too http://d-h.st/23V
My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.
SuperMechaCow said:
My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.
Click to expand...
Click to collapse
Did you browse to the folder where the manual driver files reside?
Sent from my Desire HD using Tapatalk 4
SuperMechaCow said:
Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Click to expand...
Click to collapse
SuperMechaCow said:
I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
Click to expand...
Click to collapse
To be exact I have:
Tried HTC Sync
Tried HTC Drivers Installer
Tried to Automatically search for drivers
Tried to install drivers by using the inf Install option
Tried to manually select drivers by pointing to the folder the Win7 64x drivers were placed
Tried to manually install by picking out the exact inf files
Tried to install from device drivers list, were they were not listed
Tried these steps with driver signing turned off
Tried all of these steps with another PC
I still think the issue is related to the fact that it only has problems in the bootloader menu
Ok, like u know I had this issue. Now I randomly managed to fix it when I needed adb drivers for my new toy (Sanei tablet for 40$ lol)
The mistake I was making is that I was trying to install the drivers while device was in fastboot, but apparently you can get away with casual "My HTC" drivers which can be installed when DHD is booted into Android. It looks likethe phone is not being detected from bootloader (it doesn't like any of the drivers I had tried), but I can fully use ADB while it's in recovery or starting/trying to boot OS, so it should be enough for rooting/unlocking bootloader.
I remember with HTC Wildfire I had drivers package with seperate drivers for Android and fastboot, so I had to install different driver after rebooting to fastboot, but with these new drivers and win8 it doesn't work out this way.
Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.
Similar issue
SuperMechaCow said:
Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.
Click to expand...
Click to collapse
I am facing the same problem and I too have tried different methods like you did. Am using Windows 8.
Gotta try on Windows 7. Shall update if that solves my problem too.

[Q] HTC ONE M8 + Windows 7 64bit Enterprise usb drivers

Hi There,
HTC ONE M8 Usb is not recognized under windows 7 64-bit enterprise.
tried drivers from HTC sync and tried stand alone drivers.
On a different pc 32bit running windows ultimate it works immidiatly as well as on a VMWARE machine.
any advice please?
Thank you!!!
anyone?!
The latest version of HTC sync drivers should work. However you will have problems with 3rd party drivers on 64bit systems as they are generally not signed and Windows 64 bit will not allow use of these drivers unless you disabled driver signing enforcement
http://sabrent.com/support/knowledgebase.php?article=14
unfortunatly that didnt do any change.
whatever i do windows does not except the driver. I plug in the phone and immidatly it shows with a exclamation mark in the device manager.
tried different ports and different cable, i uninstalled any previous smartphone drivers and software, although it works just fine with another computer running windows 7 (32bit).
any hint on how to troubleshoot?
thank you!!
Solved!
solved by using 3rd party software (wierrrd)
1. install moborobo http://www.moborobo.com/
2. plug the phone with "Usb debugging" ON
3. Accept the "not signed" driver warning
4. It will now automatically install the driver succesfully after which you can uninstall moborobo and the drivers will still work
credit to QUBiCA http://forum.xda-developers.com/showthread.php?t=2416223&page=4
Thanks
xwireless said:
unfortunatly that didnt do any change.
whatever i do windows does not except the driver. I plug in the phone and immidatly it shows with a exclamation mark in the device manager.
tried different ports and different cable, i uninstalled any previous smartphone drivers and software, although it works just fine with another computer running windows 7 (32bit).
any hint on how to troubleshoot?
thank you!!
Click to expand...
Click to collapse
Worked fine for me when I installed it on my work laptop running the same version of Win 7. I've got admin rights but explicitly ran the downloaded file as administrator and once I had connection confirmed, I deleted the synch manager portion of the installation (hey, great idea - let's make people download and install 130Meg of files just to get Windows device drivers... NOT)
i actually found another way to work with this...
search google for windows xp mode. it will take you to the microsoft website and it will download a pc virtualizer with xp built in. the software is windows xp 32 bit. i just unlocked my bootloader using this and it works great

LG Bridge "No mobile device connected"

Hello,
I just got myself a brand new LG G4 H815 and it is running Marshmallow. I want to upgrade to Nougat so I installed LG Bridge on my windows 10 PC, connected my phone with original USB cable but I get message "no mobile device connected". PC recognizes my phone and I can transfer files from and to the PC. I have LG universal mobile drivers installed and the phone is in MTP mode. Weirdly, once I switch it into charging mode, LG Bridge recognizes it but won't allow me to upgrade it since it must be in MTP mode. Can someone tell me a solution to this problem or tell me if I can update my phone in some other way? LG PC suite tells me that there's some sort of Verizon app built into my phone which will do it, but I cant find it anywhere.
This is a common problem. It is some sort if glitch with windows 10
In hardware devices window are u sure the driver doesn't appear as question mark after u connect?
Remove to device driver and let windows reinstall it automaticly when you restart windows
Try again
deltadiesel said:
This is a common problem. It is some sort if glitch with windows 10
In hardware devices window are u sure the driver doesn't appear as question mark after u connect?
Remove to device driver and let windows reinstall it automaticly when you restart windows
Try again
Click to expand...
Click to collapse
Yes, I've done it, since I had some issues with other device's drivers on win 10. It didn't help. I'll try on Win 7.
UnsuccessfulScreenRepair said:
Yes, I've done it, since I had some issues with other device's drivers on win 10. It didn't help. I'll try on Win 7.
Click to expand...
Click to collapse
Yes....windows 7 will work.
Nasty windows

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