Return to stock and supersu help - One (M8) Q&A, Help & Troubleshooting

Hi guys,
i need to send my M8 to service and I needed to turn back it to stock. I had stock fw, twrp, supercid and s-off.
Following several guide here I have done all the steps but something went wrong during the final deleting of supersu app from inside the app with full unrooting menu.
Once rebooted the boot say " status: modified" ( but it was status: official ) and supersu app is still there!!!
What can I do now to return to status official and delete supersu FOREVER???
I have flashed stock rom, stock recovery, set european cid, unroot, back to s-on and finally lock and it was official.
Thank you
Ciao

Well, I'm going to reunlock, reroot and re-s-off once again with sunshine.
Then I think to manually delete the supersu.apk from system folder then, once again, stock recovery, relock and at last s-on then factory reset.
is there something that i am missing or can you tell me the exact order of the operations to turn back to stock and finally get "official"?
Thank you
Have a nice day
Fausto

fcasini said:
Well, I'm going to reunlock, reroot and re-s-off once again with sunshine.
Then I think to manually delete the supersu.apk from system folder then, once again, stock recovery, relock and at last s-on then factory reset.
is there something that i am missing or can you tell me the exact order of the operations to turn back to stock and finally get "official"?
Thank you
Have a nice day
Fausto
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=62126243&postcount=2
Do you have an RUU?
if yes, the general way is:
1- remove TAMPERED
2- set LOCKED
3- run full RUU
4- bootup make sure all is OK
5- set S-ON if absolutely necessary (S-ON should be the last thing you do, do NOT go S-ON unless you are sure everything is OK)
also, as a side note, scotty's commands can be run while in TWRP (custom recovery will give you a "rooted" adb shell), on the M8 you can even "fastboot boot <name of recovery>.img" (which boots the custom recovery without flashing it)... provided bootloader is unlocked of course.
(on the M7 this was only possible on hboot 1.44, and on the M9 it's not possible at all)
EDIT: also setting S-ON (fastboot oem writesecureflag 3), has nothing to do with locked/relocked/unlocked bootloader

Thank you dear Nkk71,
Last time I went back to stock I did everything right and software was official and bootloader locked. Unluckly supersu was still there and once unrooted it sayed "software modified"...
Now I have to start againg from the beginning...
yes, I have the Ruu and his recovery but do I have to run the Ruu again?
And in which step I can delete the supersu app and apk?
Thanks again, I will keep you informed.
Ciao

fcasini said:
Thank you dear Nkk71,
Last time I went back to stock I did everything right and software was official and bootloader locked. Unluckly supersu was still there and once unrooted it sayed "software modified"...
Now I have to start againg from the beginning...
yes, I have the Ruu and his recovery but do I have to run the Ruu again?
And in which step I can delete the supersu app and apk?
Thanks again, I will keep you informed.
Ciao
Click to expand...
Click to collapse
with RUU it's very easy:
remove TAMPERED and set LOCKED (you can either do that within TWRP or a rooted ROM); TWRP basically has an adb shell with root
.
run full RUU (this gets rid of everything, it gets rid of twrp, supersu, custom rom, etc, and will wipe your phone), that's what RUUs do
.
bootup, just to make sure all is OK
.
set S-ON if absolutely necessary (S-ON should be the last thing you do, do NOT go S-ON unless you are sure everything is OK)
.

Nkk71 thank you once again, your help is very appreciated. Tomorrow I'll give it a try, I hope that this time everithing will go fine.
The problem I experienced was that once s-on at the end of the process and rebooted I have found supersu again in the menu and after a "full unrooting" software status was "modified".
Have a nice sunday nkk71.
Ciao

fcasini said:
Nkk71 thank you once again, your help is very appreciated. Tomorrow I'll give it a try, I hope that this time everithing will go fine.
The problem I experienced was that once s-on at the end of the process and rebooted I have found supersu again in the menu and after a "full unrooting" software status was "modified".
Have a nice sunday nkk71.
Ciao
Click to expand...
Click to collapse
you too, enjoy the rest of the evening.
follow the 4 steps above and you'll be done in about 15 minutes

hi nkk71, something has gone wrong.
I started with Hasoon toolkit unlocking again and ok. Flashed Twrp and OK. But after flashing the supersu zip the phone went off and now the screen is blank and it don't goes on. Even pressing vol- and pwr nothing happen.
Pressing vol+ and pwr the phone vibrates, the screen show the Htc logo for some seconds but it turn back to off again.
I think that my phone has gone...
any idea?
thanks you
ciao
edit:

fcasini said:
hi nkk71, something has gone wrong.
I started with Hasoon toolkit unlocking again and ok. Flashed Twrp and OK. But after flashing the supersu zip the phone went off and now the screen is blank and it don't goes on. Even pressing vol- and pwr nothing happen.
Pressing vol+ and pwr the phone vibrates, the screen show the Htc logo for some seconds but it turn back to off again.
I think that my phone has gone...
any idea?
thanks you
ciao
edit:
Click to expand...
Click to collapse
i personally dont like toolkits, those "one-click-does-it-all" tools are a bad idea, in my humble opinion, so many things can go wrong... no offense intended to the dev
try force rebooting, i believe on the M8 it's POWER+VOLUP (or POWER + VOLDOWN + VOLUP), when it reboots, let go of POWER and VOLUP, but keep holding VOLDOWN to get to bootloader

nkk71 said:
i personally dont like toolkits, those "one-click-does-it-all" tools are a bad idea, in my humble opinion, so many things can go wrong... no offense intended to the dev
try force rebooting, i believe on the M8 it's POWER+VOLUP (or POWER + VOLDOWN + VOLUP), when it reboots, let go of POWER and VOLUP, but keep holding VOLDOWN to get to bootloader
Click to expand...
Click to collapse
thanks nkk71,
I tried several time to force rebooting but without luck. Pwr+VolDown+VolUp show the Htc Logo but nothing happen. The strange thing is that even after more than one hour the phone is still hot!!! It seems like to be on but there is no way to "wake" it...
I think that I "had" an Htc One M8.... (
ciao ciao

fcasini said:
thanks nkk71,
I tried several time to force rebooting but without luck. Pwr+VolDown+VolUp show the Htc Logo but nothing happen. The strange thing is that even after more than one hour the phone is still hot!!! It seems like to be on but there is no way to "wake" it...
I think that I "had" an Htc One M8.... (
ciao ciao
Click to expand...
Click to collapse
sounds weird, if you can see the logo, then you should be able to get to bootloader at least
well
you could keep trying until you get to bootloader
check Windows Device Manager, what shows
you were sending it to repair anyway, so guess you can do that now

fcasini said:
thanks nkk71,
I tried several time to force rebooting but without luck. Pwr+VolDown+VolUp show the Htc Logo but nothing happen. The strange thing is that even after more than one hour the phone is still hot!!! It seems like to be on but there is no way to "wake" it...
I think that I "had" an Htc One M8.... (
ciao ciao
Click to expand...
Click to collapse
Try again. Hold down power + vol up to force a reboot (it can take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down and hold it till it boots. That should take you to bootloader.

xunholyx said:
Try again. Hold down power + vol up to force a reboot (it can take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down and hold it till it boots. That should take you to bootloader.
Click to expand...
Click to collapse
GREAT! GREAT! GREAT! GREAT!!!
XUNHOLYX and NKK71 you are both great!.
the secret is in the timing. As xunholy says, you have to slide from VolUp to VolDown when screen goes off, then keeping it pressed, the phone will enter in recovery!!! You have to "carpe diem" as a big actor used to say.
Being at home, with a little less light than in the office, I have seen that the phone was not off but was on and the screen quite dark, now I understand whi it was so hot.
Ok, now I am can enter in Twrp recovery but It still doesn't start at all.
I did a factory reset and wipe but nothing change.
Should I try to reflash the stock rom via Fastboot?
What do you suggest?
thank you again so much, I was just selling the phone as spare...
ciao

fcasini said:
GREAT! GREAT! GREAT! GREAT!!!
XUNHOLYX and NKK71 you are both great!.
the secret is in the timing. As xunholy says, you have to slide from VolUp to VolDown when screen goes off, then keeping it pressed, the phone will enter in recovery!!! You have to "carpe diem" as a big actor used to say.
Being at home, with a little less light than in the office, I have seen that the phone was not off but was on and the screen quite dark, now I understand whi it was so hot.
Ok, now I am can enter in Twrp recovery but It still doesn't start at all.
I did a factory reset and wipe but nothing change.
Should I try to reflash the stock rom via Fastboot?
What do you suggest?
thank you again so much, I was just selling the phone as spare...
ciao
Click to expand...
Click to collapse
run the full RUU, you can deal with the rest later
EDIT: but select reboot to bootloader if you are in twrp

nkk71 said:
run the full RUU, you can deal with the rest later
EDIT: but select reboot to bootloader if you are in twrp
Click to expand...
Click to collapse
this seems to be the neverending sories...
I have flashed the RUU and the twrp but it still doesn't work...
The only way to enter the bootloader mode is still the "carpe diem" above, then select recovery, the screen goes blank and keeping pressed pwr after a couple of seconds the twrp recovery menu appears.
pressing reboot menu the phone shown the htc logo and the screen become again blank (or dark grey).
If I try to reflash the stock rom I get the error FAILED (remote: not allowed).
Tomorrow I will try to flash from sd. Thank you for the help. I hope to be more lucku tomorrow
ciao

fcasini said:
this seems to be the neverending sories...
I have flashed the RUU and the twrp but it still doesn't work...
The only way to enter the bootloader mode is still the "carpe diem" above, then select recovery, the screen goes blank and keeping pressed pwr after a couple of seconds the twrp recovery menu appears.
pressing reboot menu the phone shown the htc logo and the screen become again blank (or dark grey).
If I try to reflash the stock rom I get the error FAILED (remote: not allowed).
Tomorrow I will try to flash from sd. Thank you for the help. I hope to be more lucku tomorrow
ciao
Click to expand...
Click to collapse
I really don't know what i is happen...
Now I'm Unlocked and when I try to flash the RUU file I get this error.
And the combination of pwr+VolDown don't open the fastboot menu...
It is really frustrating...
Also, I don't know why, even if I have flashed more than one time the stock recovery, I still have the TWRP!!!
I feel like I'm loosing this war...
ciao
Edit: the picture errore.jpg is what I get today when trying to flash the RUU... if can help to solve...

fcasini said:
I really don't know what i is happen...
Now I'm Unlocked and when I try to flash the RUU file I get this error.
And the combination of pwr+VolDown don't open the fastboot menu...
It is really frustrating...
Also, I don't know why, even if I have flashed more than one time the stock recovery, I still have the TWRP!!!
I feel like I'm loosing this war...
ciao
Edit: the picture errore.jpg is what I get today when trying to flash the RUU... if can help to solve...
Click to expand...
Click to collapse
You went S-ON :crying: :crying:
get S-OFF again, then follow the instructions I posted earlier:
as mentioned before: with RUU it's very easy:
remove TAMPERED and set LOCKED (you can either do that within TWRP or a rooted ROM); TWRP basically has an adb shell with root,
..you can do this in one of three methods (at least):
Flash TWRP ("fastboot flash recovery <name of twrp>.img"), use adb shell while booted in TWRP
.
Boot TWRP ("fastboot boot <name of twrp>.img"), use adb shell while booted in TWRP
.
Using a rooted ROM... In my opinion, options 1 or 2 should be the easiest
.
.
run full RUU (this gets rid of everything, it gets rid of twrp, supersu, custom rom, etc, and will wipe your phone), that's what RUUs do
.
bootup, just to make sure all is OK
.
set S-ON if absolutely necessary (S-ON should be the last thing you do, do NOT go S-ON unless you are sure everything is OK)
.

nkk71 said:
You went S-ON :crying: :crying:
get S-OFF again, then follow the instructions I posted earlier:
as mentioned before: with RUU it's very easy:
remove TAMPERED and set LOCKED (you can either do that within TWRP or a rooted ROM); TWRP basically has an adb shell with root,
..you can do this in one of three methods (at least):
Flash TWRP ("fastboot flash recovery <name of twrp>.img"), use adb shell while booted in TWRP
.
Boot TWRP ("fastboot boot <name of twrp>.img"), use adb shell while booted in TWRP
.
Using a rooted ROM... In my opinion, options 1 or 2 should be the easiest
.
.
run full RUU (this gets rid of everything, it gets rid of twrp, supersu, custom rom, etc, and will wipe your phone), that's what RUUs do
.
bootup, just to make sure all is OK
.
set S-ON if absolutely necessary (S-ON should be the last thing you do, do NOT go S-ON unless you are sure everything is OK)
.
Click to expand...
Click to collapse
hi nkk71, I'm very happy to read you
I have used sunshine to gain s-off. Is it possible to use it even if the phone doesn't start?
The phone goes in recovery mode only.
I will try to reflash the twrp and then relock the boot but I have already done that (or I remember to have done...)
For the moment I have a Nexus 5, but I miss my M8 (
ciao

fcasini said:
hi nkk71, I'm very happy to read you
I have used sunshine to gain s-off. Is it possible to use it even if the phone doesn't start?
The phone goes in recovery mode only.
I will try to reflash the twrp and then relock the boot but I have already done that (or I remember to have done...)
For the moment I have a Nexus 5, but I miss my M8 (
ciao
Click to expand...
Click to collapse
no sunshine needs a working ROM, and if it's Android 5.x then it also has to be rooted
judging by the date (Jan 15 2015,22:51:08) of your bootloader (since version-main is missing), you should be on 4.16.401.10
try this ruu: https://www.androidfilehost.com/?fid=95916177934518148
if normal fastboot cant flash, I recommend you use "htc_fastboot.exe"
and stop rushing things, you're just making your situation worse, this could have been done in 15 minutes not 2 days, and counting

Easiest way for me has always been to simply put the RUU on the sd card and let the bootloader do the rest. No messing with cables and pc's.

Related

I Cant Do Any thing...............

hello guys
I NEED HEEEEEEEELP
I have bought a M8 and all of the apps.contacts......is one it,and i bought it half price why?
now thats why....i cant do any thing on it,i cant remove the pattern,i cant change it, when i go to setting after several seconds it will restart, cant unistall the apps.................
I CANT DO ANY THING........ANY THING AT ALL........
when its restart its like the first boot, it take some time and the all the setting will recovery by it self.
it has some kind of recovery, i tried to root it with VROOT but it didnt work,in the process of root in phone screen a page opens and it have two buttons,no and yes recovery,it gos by it self,it gos to yes revery and enter the password and restart again......
i cant go to Hboot.....and also i cant do factory reset......,when do it from Backuo and resest, the phone restart and nothisng has changed.........
cant unlock boot loader,cant S-off
any thing At ALLLLLLL
im not gonna sell it again becouse it was the good price for me\
pleas guys,please help me
HEEEEELLLLLLPPPPPP
Thanx
Can you boot to recovery by holding down start and volume and do a factory reset?
Try and plug it to your PC and see if you can use adb to the phone. Use "adb reboot bootloader" string.
jkolner said:
Can you boot to recovery by holding down start and volume and do a factory reset?
Try and plug it to your PC and see if you can use adb to the phone. Use "adb reboot bootloader" string.
Click to expand...
Click to collapse
thanx
i cant do anything
i even unlocked it several times but it do recovery again and nothing has changed........i flashed cwm = recovery
twrp = recovery
factory reset = recovey
s-off = recovery..................................................
nothing
even when go to setting and do somthing....or unistall an app...... or remove any thing from sdcard(internal memory) it do that reset and after that nothing has changed......:crying:
even i got an app called (m8 toolkid.) but it cant do anything.......
i dpnt know what the hell is wrong with this....
rezadentevil said:
thanx
i cant do anything
i even unlocked it several times but it do recovery again and nothing has changed........i flashed cwm = recovery
twrp = recovery
factory reset = recovey
s-off = recovery..................................................
nothing
even when go to setting and do somthing....or unistall an app...... or remove any thing from sdcard(internal memory) it do that reset and after that nothing has changed......:crying:
even i got an app called (m8 toolkid.) but it cant do anything.......
i dpnt know what the hell is wrong with this....
Click to expand...
Click to collapse
Download a new Rom, e.g. ARHD og stock Rom, to your external sc-card. Boot to Recovery and wipe every thing except for external sd-crad, and flash the new Rom.
You got it half price... And was it advertised as any kind of damage or problem?
Could be a hardware issue....
But, you're not being too clear on exactly what you have tried and the exact errors.
Is the bootloader even unlocked?
Maybe slow down and be a little more clear and detailed about the phones current state. What you have tried to do, and how. And your exact errors.
?
Have warranty or not?if so then service center is the only way.
Just goto the bootloader and do a factory reset. Also it is not clear if you are S-off and have an un locked bootloader.
Try positing a picture of how the phone looks when it is on the bootloader screen.
IF you are S-Off and/or have the bootloader unlocked, with a custom recovery flashed, just flash over a new ROM.
KJ said:
You got it half price... And was it advertised as any kind of damage or problem?
Could be a hardware issue....
But, you're not being too clear on exactly what you have tried and the exact errors.
Is the bootloader even unlocked?
Maybe slow down and be a little more clear and detailed about the phones current state. What you have tried to do, and how. And your exact errors.
?
Click to expand...
Click to collapse
hi
yes i bought it second hand,no he didnt say anything about problems.....anyway....
i want to erase every thing(Factory reset) but i cant do anything at all
look i tried to unlock the bootloader,it did unlocked,but it need a restart ...then nothing has changed, i flashed a CWM it didng changed....root no....
nothing at all....
and i've got no error just a reboot, a reboot like first boot , it takes long time,after that all of the info in internal sd,apps,contacts.... every thing...,locked bootloader,no recovery,...will be back again
i just said its like a recovey or somthing like that....
abinash said:
Have warranty or not?if so then service center is the only way.
Click to expand...
Click to collapse
np bro it hasent, i bought it in second hand
bloodhawk said:
Just goto the bootloader and do a factory reset. Also it is not clear if you are S-off and have an un locked bootloader.
Try positing a picture of how the phone looks when it is on the bootloader screen.
IF you are S-Off and/or have the bootloader unlocked, with a custom recovery flashed, just flash over a new ROM.
Click to expand...
Click to collapse
hi
if i was s-off and unlocked bootloader i hasent any problem at all...
i cant do unlock.....
read my first post...
You tried to unlock the bootloader, starting with going to HTCDev for your unlock token?
Goto fastboot /bootloader and post the result of the following command :
fastboot getvar all
Make sure you remove your IMEI info before you post.

what happen???

Hi all first i want to tell you that i dont have much exp with android flashing and ect. but everything was going good following the instr. and everything was fine whit my HOX and HOX+ now i have m8 and i unlock it with htc devs reboot and everything was just fine then i fastboot reboot it and clicked on recovery (just to make 1 stock) and surprise the phone got stuck on a red exclamation mark
1 holding power button - nothing
2 power button +vol down-nothing
3 power button +vol up-nothing
4 power +up+down(just in case ) nothing
5 connecting whit USB the PC i get the sound that its connected but in fastboot and adb i get no devices i got pissed off so i went for coffe and cigar when i get back the phone was ok and running alive (o and i removed the SD card and SIM before going for coffe and cigar ) so what do you think happen ??
PS - I know my english sucks from time to time just deal whit it sorry
That is the stock recovery you are seeing. You can't make a backup with it either. You need to flash a custom recovery, then take a backup with it before doing anything else. And to return to stock, you restore your backup, then flash your stock recovery version.
See this thread for help on most things...
http://forum.xda-developers.com/showthread.php?t=2711073
s7L said:
Hi all first i want to tell you that i dont have much exp with android flashing and ect. but everything was going good following the instr. and everything was fine whit my HOX and HOX+ now i have m8 and i unlock it with htc devs reboot and everything was just fine then i fastboot reboot it and clicked on recovery (just to make 1 stock) and surprise the phone got stuck on a red exclamation mark
1 holding power button - nothing
2 power button +vol down-nothing
3 power button +vol up-nothing
4 power +up+down(just in case ) nothing
5 connecting whit USB the PC i get the sound that its connected but in fastboot and adb i get no devices i got pissed off so i went for coffe and cigar when i get back the phone was ok and running alive (o and i removed the SD card and SIM before going for coffe and cigar ) so what do you think happen ??
PS - I know my english sucks from time to time just deal whit it sorry
Click to expand...
Click to collapse
Hold Volume up and TAP(NOT HOLD BUT TAP) the power button, that will take you to the option menu for the stock recovery. The rest you can follow in the post made by Darth.
Oh... Here's a guide to walk you through everything you want and more....
http://forum.xda-developers.com/showthread.php?t=2800727
thank you but firewater doesnt work on my m8
s7L said:
thank you but firewater doesnt work on my m8
Click to expand...
Click to collapse
What does Firewater have to do with anything? What exactly are you trying to do? Just make a backup of stock ROM/Data before flashing custom ROMs? Then you don't even need S-OFF, if you didn't know this then perhaps going S-OFF wouldn't be a good idea anyway, might just be a brick in the making then.
First things first, what CID are you at? Go to the Collection thread in general section and see if you have a backup of stock recovery there. If you do then you can just flash custom recovery and flash custom ROMs. IF you don't then you need to make a backup of your recovery and you'll have to boot the custom recovery(Philz) to make a backup of stock recovery.
Htc_032 i needed firewater cuz i need super cid cuz im branded and soon im leaving my country so i have to use diff sim
It's in the guide I linked last. You need Sunshine to s-off it looks like.
BerndM14 said:
Hold Volume up and TAP(NOT HOLD BUT TAP) the power button, that will take you to the option menu for the stock recovery. The rest you can follow in the post made by Darth.
Click to expand...
Click to collapse
Good to know. Even though my stock recoveries only last two or three days..
Sunshine you say sunshine i shall try then thank you people for the fast responds
Sent from my HTC One_M8 using XDA Free mobile app

[Q] Endless loop of restarts into recovery

hi everyone,
I am in a quite a pickle here. I tried updating my phone with ARHD43 and after doing it couldn't get the WIFI to turn on. I read a bit and found that this is becuase I do not have the latest firmware. So I tried going back to stock through RUU (flashed stock recovery and boot.img) and in the process flashed new recovery and boot images. Now the my phone keeps booting into stock recovery with the red triangle continuously and I can't boot into the OS. From recovery when I select apply from SD card I throws CID error and reboots into recovery again!
I cannot connect to fastboot so I am stuck bad. :crying:
did I brick my device? can I save it? I am S-ON with unlocked boot loader. region is .707
Appreciate your help.
<I have posted a similar question in the ARHD43 thread but haven't recevied a response so posting in here in the general forum again>
simplyaha said:
I cannot connect to fastboot so I am stuck bad. :crying:
Click to expand...
Click to collapse
This part is your biggest issue. As you know, you can't do much without fastboot.
Make sure you are in bootloader-fastboot mode when issuing fastboot commands. Try to uninstall and re-install fastboot drivers, a different USB post on your computer, even another computer.
Once you get fastboot working, it should be as simple as flashing TWRP again (bootloader must be unlocked) than installing the proper stock nandroid and stock recovery from the following thread (instructions on how to restore the nandroid in Post #3 of the thread, under Questions & Answer). Then OTA to Lollipop.
http://forum.xda-developers.com/showthread.php?t=2701376
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
simplyaha said:
So I tried going back to stock through RUU (flashed stock recovery and boot.img) >
Click to expand...
Click to collapse
Why would you do this? You realize that boot.img is just the kernel (not a full ROM)?
redpoint73 said:
This part is your biggest issue. As you know, you can't do much without fastboot.
Make sure you are in bootloader-fastboot mode when issuing fastboot commands. Try to uninstall and re-install fastboot drivers, a different USB post on your computer, even another computer.
Once you get fastboot working, it should be as simple as flashing TWRP again (bootloader must be unlocked) than installing the proper stock nandroid and stock recovery from the following thread (instructions on how to restore the nandroid in Post #3 of the thread, under Questions & Answer). Then OTA to Lollipop.
http://forum.xda-developers.com/showthread.php?t=2701376
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
Why would you do this? You realize that boot.img is just the kernel (not a full ROM)?
Click to expand...
Click to collapse
thank you for replying.
I have have fast boot on my pic and it is working fine. I have used it to install custom rom on my wife's phone and my phone earlier. the problem is I am not able to get into the boot loader and push commands to my phone through fastboot or adb.
my plan was to actually run RUU and update to stock. I couldn't find the RUU for my 707 M8. I read somewhere that to make this work I should run RUU and extract and flash the boot.img it stores in the temporary folder on the PC. I also saved the stock rom file and was planning to flash that through recovery. but I cannot do that now because I am stuck in recovery.
any idea how I can get into boot loader.. this should give me a lot of options to fix my phone.
simplyaha said:
thank you for replying.
I have have fast boot on my pic and it is working fine. I have used it to install custom rom on my wife's phone and my phone earlier. the problem is I am not able to get into the boot loader and push commands to my phone through fastboot or adb.
any idea how I can get into boot loader.. this should give me a lot of options to fix my phone.
Click to expand...
Click to collapse
To get into bootloader, hold down power and vol up for several seconds (maybe up to 10 seconds or more). Once the screen goes black to reboot, immediately let go of both those buttons, and just hold vol down. Keep holding vol down until bootloader appears. If you fail to get into bootloader, you simply started holding vol down too late, or let go of it too early. Just repeat until you get it right.
Fastboot command only work in fastboot mode. adb commands will only work in OS or in recovery. So if you try to issue adb commands in bootloader or bootloader-fastboot modes, it won't work.
simplyaha said:
my plan was to actually run RUU and update to stock. I couldn't find the RUU for my 707 M8. I read somewhere that to make this work I should run RUU and extract and flash the boot.img it stores in the temporary folder on the PC. I also saved the stock rom file and was planning to flash that through recovery. but I cannot do that now because I am stuck in recovery.
Click to expand...
Click to collapse
Pulling files from another CID's RUU is not the proper way to restore to stock. I linked the proper thread with your stock ROM (which also includes boot.img) and stock recovery for your CID.
Plus, the stock ROM and recovery you restore has to match your firmware number, as indicated as OS number on bootloader screen, or main version on getvar all.
redpoint73 said:
To get into bootloader, hold down power and vol up for several seconds (maybe up to 10 seconds or more). Once the screen goes black to reboot, immediately let go of both those buttons, and just hold vol down. Keep holding vol down until bootloader appears. If you fail to get into bootloader, you simply started holding vol down too late, or let go of it too early. Just repeat until you get it right.
Fastboot command only work in fastboot mode. adb commands will only work in OS or in recovery. So if you try to issue adb commands in bootloader or bootloader-fastboot modes, it won't work.
Pulling files from another CID's RUU is not the proper way to restore to stock. I linked the proper thread with your stock ROM (which also includes boot.img) and stock recovery for your CID.
Plus, the stock ROM and recovery you restore has to match your firmware number, as indicated as OS number on bootloader screen, or main version on getvar all.
Click to expand...
Click to collapse
I did try this combination to get into boot loader but I couldn't successfully do that. I had also tried Hold power then immediately volume up and down at same time. When phone powers off release the volume up button.
I will try again and reply.
I couldn't find the 707 RUU anywhere on the web.. please share the link with me if you got it. I hope I get it into boot loader..
simplyaha said:
I did try this combination to get into boot loader but I couldn't successfully do that. I had also tried Hold power then immediately volume up and down at same time. When phone powers off release the volume up button.
Click to expand...
Click to collapse
You're making it more complicated than it needs to be. Stop trying other button combos, and just do it they way I said previously, this works every time as long as you don't start pressing vol down too late (it has to be while the screen is still black before the HTC logo screen appears - you have about 3 seconds which is plenty of time) or don't let go of vol down too early (don't let go until the bootloader screen appears - should only take a second).
If it doesn't work, its pilot error.
simplyaha said:
I couldn't find the 707 RUU anywhere on the web.. please share the link with me if you got it. I hope I get it into boot loader..
Click to expand...
Click to collapse
Only if you promise to stop messing around with incorrect processes, like trying to pull the recovery and boot.img out of the RUU.
redpoint73 said:
You're making it more complicated than it needs to be. Stop trying other button combos, and just do it they way I said previously, this works every time as long as you don't start pressing vol down too late (it has to be while the screen is still black before the HTC logo screen appears - you have about 3 seconds which is plenty of time) or don't let go of vol down too early (don't let go until the bootloader screen appears - should only take a second).
If it doesn't work, its pilot error.
Only if you promise to stop messing around with incorrect processes, like trying to pull the recovery and boot.img out of the RUU.
Click to expand...
Click to collapse
yeah.. i guess I tried all those random things because I am not very clear on all the processes.. but I am learning :victory:
yes, no more messing around, promise.. :angel:
simplyaha said:
yeah.. i guess I tried all those random things because I am not very clear on all the processes.. but I am learning
Click to expand...
Click to collapse
Yeah, stop doing that (trying random things). You can get yourself in a lot of trouble by "experimenting". Stick to proven solutions provided by knowledgeable XDA members.
Here is a link to the 4.19.707 RUU: http://forum.xda-developers.com/showpost.php?p=61886163&postcount=15
I only know of this, since xunholyx linked to it last week while we were helping another 707 owner. I take no responsibility for it. Just linking you to it by request.
redpoint73 said:
Yeah, stop doing that (trying random things). You can get yourself in a lot of trouble by "experimenting". Stick to proven solutions provided by knowledgeable XDA members.
Here is a link to the 4.19.707 RUU: http://forum.xda-developers.com/showpost.php?p=61886163&postcount=15
I only know of this, since xunholyx linked to it last week while we were helping another 707 owner. I take no responsibility for it. Just linking you to it by request.
Click to expand...
Click to collapse
ccol thank! I will try this tonight and share the outcome.. :good:
eureka! got my phone up and running now. the ruu was perfect. but got my memory card messed up (showing as raw format on the pc). gotta look for a solution for this now :banghead:
but my phone is back! thank you for all the help. much appreciated. :thumbup:
Sent from my HTC One_M8 using XDA Free mobile app

My HTC M8 Stuck at ONE Logo once restarted. No Recovery, No DWNLD mode available.

I've seen already this thread suggested by XDA thread locator.
https://forum.xda-developers.com/htc-one-m8/help/verizon-htc-one-m8-stuck-htc-logo-t3163088
But I'd try to explain as simple as possible the whole situation which happened hours ago.
Don't know what happened but my mothers phone went off and restarted with htc one logo on it and nothing else later.
Power button itself doesnt work and is not responding.
Configuration PWR + VOL UP gives me restart but no recovery mode, giving me sound effect of restarting phone and ONE logo on it without any other reaction whatsoever.
PWR + VOL DWN zero reaction
PWR + VOL UP & DOWN pressed together restarting the phone and then gives me HTC ONE LOGO and nothing else.
when Phone is plugged in to the computer and I'm forcing the phone to restart it shows me new Device on the computer as a CD Driver every time.
So I think there is still hope to get this guy back to life.
It's running on custom rom but unknown version because it was purchased as a refurb from ebay 2 years ago and it was running just fine utill this very day.
I'm absolutely noob with flashing twrping etc so please ELI5 if possible, any type of help will be much appreciated.
Thanks in advance.
Hey, I had this same problem a couple of days ago. Here's what I did to get the phone into fastboot, from where you can install a recovery, factory reset etc.
1. Hold the power button + vol up button for about 10-20 seconds. This should shut down the phone.
2. Hold the power button + vol down button to restart the phone back into fastboot.
If you can get into fastboot, there are plenty of guides which can help you flash a twrp image. If you want me to give you some instructions on that just reply and let me know. Good luck!
Note that this phone doesn't have download mode (as some other Android devices do); nor is there a button combo to go directly to recovery. But you can almost certainly still get to bootloader, and from there boot recovery. In the current condition, you can get to bootloader by:
1) Hold Power+ vol up (as you have been) to restart the phone.
2) Once the screen goes dark (signaling it is about to reboot) let go of the buttons, and only hold vol down
3) Don't let go of vol down until the bootloader screen appears.
4) If the above sequence fails, its virtually always because the user just didn't get the timing right (either started pressing vol down too late, or let go too early). Just repeat steps 1-3 until you get to bootloader.
Once in bootloader, try to reflash the ROM, or restore a TWRP backup (if you have one). Spontaneously stuck on HTC logo screen is often a result of the OS/ROM becoming corrupt or otherwise damaged, and flashing/restoring the ROM will often fix it.
Thanks @redpoint73 I've managed to get to the preinstalled recovery.
Sadly reflashing/factory reset failed few times due corrupted files.
I'm ok with the fact that I lost the data on the phone since most of it was stored on the cloud.
Now I need ROM to flash on the phone thru recovery but I don't know which one would you reccomend.
It's my mom's phone so basically reliabilty and robustness over flashing lights and numerous unnecessary functions.
Version of android doesn't really matter.
Thanks again for help so far.
Can I put the rom I'm about to flash on external SD Card or I have to transfer it thru computer to the phone?
TWRP might be extra helpful or the recovery it's functions are just fine?
Shewie said:
Thanks @redpoint73 I've managed to get to the preinstalled recovery.
Sadly reflashing/factory reset failed few times due corrupted files.
I'm ok with the fact that I lost the data on the phone since most of it was stored on the cloud.
Now I need ROM to flash on the phone thru recovery but I don't know which one would you reccomend.
Click to expand...
Click to collapse
I'd need to know more about the phone in order to give any suggestions.
With the phone connected to computer, boot into fastboot mode, and (assuming you have fastboot setup on your computer) do the command: fastboot getvar all
Then post the results (delete IMEI and serial number before posting).
Also, what version TWRP (if that is the recovery installed)?
Shewie said:
Can I put the rom I'm about to flash on external SD Card or I have to transfer it thru computer to the phone?
Click to expand...
Click to collapse
You will be able to flash a ROM from the SD card, if using TWRP.
Shewie said:
TWRP might be extra helpful or the recovery it's functions are just fine?
Click to expand...
Click to collapse
Not sure what is being asked here (can't quite understand). Are you saying that another recovery besides TWRP is presently installed?
@redpoint73 I don't have TWRP but this...
Maybe pictures will justify the real situation.
I don't have the fastboot preinstalled on computer. (yet)
I wouldn't mind link to the pack with "must have" to complete the process
Shewie said:
@redpoint73 I don't have TWRP but this...
Maybe pictures will justify the real situation.
I don't have the fastboot preinstalled on computer. (yet)
Click to expand...
Click to collapse
You have what is called the "stock recovery" or official HTC recovery.
You can't flash anything but OTA updates, or other official (HTC) signed zips with this. You need a "custom" recovery like TWRP in order to flash things like custom ROMs. So I'm curious what you meant before when you posted:
Shewie said:
Thanks [MENTION=660462]Sadly reflashing/factory reset failed few times due corrupted files.
Click to expand...
Click to collapse
What exactly were you trying to "reflash", what were the exact steps, and the results (specific error messages, etc.).
I did the factory reset but it didn't help still stucking at ONE logo like posted initially. So this is basically the situation right now. I was able to get to recovery but nothing else.
Shewie said:
I did the factory reset but it didn't help still stucking at ONE logo like posted initially. So this is basically the situation right now. I was able to get to recovery but nothing else.
Click to expand...
Click to collapse
Okay, so you're confusing the terms. Factory reset doesn't flash/reflash anything (flash meaning to install some firmware or software to the device). The only thing that factory reset does is wipe user data.
At this point, I'd suggest the best/easiest course of action in the current conditions (stock recovery, locked bootloader) would be to run the RUU intended for your device. Your device is the AT&T version, so the RUU can be found at the bottom of the page (and instructions on how to install): http://www.htc.com/us/support/htc-one-m8-att/news/
RUU is a complete factory image. You download to a PC (PC required, won't work on Mac or Linux) connect the phone (booted into bootloader-fastboot mode) then just run the RUU, and it will do the rest.
I'm confidant this will get the phone up and running. Your mom may not like all the AT&T branding and apps, if it wasn't there before, and AT&T is not her carrier (one of the main reasons for these devices to have custom ROM - to remove carrier branding). But we can cross that bridge (if need be), after we get the phone working.
Installed Software, downloaded RUU from website provided, turned phone into fastboot before installing RUU.
Something started happening with the phone during installation but installation itself cant be finished, it's an endless process of update, phone is already plugged 3rd hour or so to the computer but the update status remain the same.
Should I try different approach?
Shewie said:
Installed Software, downloaded RUU from website provided, turned phone into fastboot before installing RUU.
Something started happening with the phone during installation but installation itself cant be finished, it's an endless process of update, phone is already plugged 3rd hour or so to the computer but the update status remain the same.
Should I try different approach?
Click to expand...
Click to collapse
It just gets stuck sometimes. Just kill the process, and start the RUU again. It will probably work fine on the next try. It's a bit scary, as it says not to stop the process or disconnect the phone while it's running. But if it gets stuck like this, there isn't anything else you can do.
Good News, it's working. But it's bloated to the bones. How I can get rid of the carrier unnecessary software?
I was to afraid to kill the process during update to avoid scenario of bricking my phone completely.
But It's working!

Htc 10 stuck in bootloop-

Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Did your device still S-ON?
MatiasCinic said:
Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Click to expand...
Click to collapse
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Now I can´t boot to download mode, just to bootloader.
fresh777 said:
Did your device still S-ON?
Click to expand...
Click to collapse
Yes
MatiasCinic said:
Now I can´t boot to download mode, just to bootloader.
Click to expand...
Click to collapse
Well seems to me it's a brick. What did you attempt to get where you are now?
yldlj said:
Well seems to me it's a brick. What did you attempt to get where you are now?
Click to expand...
Click to collapse
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
MatiasCinic said:
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
Click to expand...
Click to collapse
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
yldlj said:
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
Click to expand...
Click to collapse
My phone is in a stuck in a bootloop, I was using it one day and it restarted by itself. I was able to use it for a few minutes and then it restarted again untill the point that it doesn´t boot anymore. The only thing I have done is a hard reset from recovery, but it keeps restarting. Now I can´t boot to download mode that´s why I haven´t flashed the RUU, I just can boot into bootloader mode and when I try to boot into recovery or download mode from there it restarts again.
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
jichuan89 said:
Unbelievable - I actually managed to unbrick my HTC 10!! :victory::victory::victory: I still don't understand exactly what happened, but I'll document everything I did...
Before:
S-ON
Flashed bad boot image in download mode
Could not enter download, RUU, recovery, or system mode - all of them enter into bootloop
Could only enter white background bootloader mode (Volume Up + Volume Down + Power), which only allows flashing signed hosd image
What I did:
Followed @Tarima's link above. With the phone in the white background bootloader mode, I ran fastboot flash $x $x.img with $x = each of the partitions. Except for hosd, all the other commands printed an error like
Code:
sending 'xbl' (1809 KB)... OKAY
writing 'xbl'... FAILED (remote: cannot flash this partition in s-on state)
but I continued anyway.
Selected "REBOOT TO BOOTLOADER" from white background bootloader
Downloaded an RUU exe file from here (I got the 1.96.617.20 version, but in hindsight it probably doesn't matter which version), and extracted an RUU zip file (following this guide on Linux)
Renamed the RUU ZIP to 2PS6IMG.zip, copied it to the root of an empty FAT32-formatted microSD card, and inserted the card into the HTC 10 (inspired by this post and this post)
Selected "BOOT TO DOWNLOAD MODE" from white background bootloader
This triggered a screen prompting whether to install update from SD card (photo).
I didn't need to actually install the update from the SD card; instead, the presence of a valid update on the SD card may have short-circuited whatever was causing the download mode to crash loop, and allowed the phone to enter download mode and accept fastboot flash commands. Since my problem was a bad boot image, I just did
Code:
fastboot flash boot boot.img
with the boot.img extracted from the official Nougat OTA zip's firmware.zip, and it worked! Phone was able to boot back into system / download / RUU / recovery. :victory:
I'd already given up hope and bought another HTC 10 off Swappa I've now learned my lesson and I'm going to S-OFF at once.
Click to expand...
Click to collapse
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
justundefined said:
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
Click to expand...
Click to collapse
I´m gonna give it a try, but I´m not sure if it´s gonna work. Hopefully I might be able to boot into download mode and get to know my CID. Thanks
i promised to update once i tested the methode. sadly it didnt seem to work for me.
flashing hosd worked like in jichuan89 case. but puting the 2PS6IMG.zip into a formatted sd card didnt seem to work for me.
booting into download mode sill gives me a bootloop.
unless someone comes up with a new idea on how to fix this, i might have to get a new phone :/
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
MatiasCinic said:
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
Click to expand...
Click to collapse
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
yldlj said:
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
Click to expand...
Click to collapse
Alright, thanks for your help
Hi Guys,
I think the problem causes by power and volume keys' ribbon. When i try pressing and holding power and volume down keys the gray HTC logo appears. But when i try pressing only volume down key the gray HTC logo appears again. As if power button always pressing itself. I'm gonna try remove connection after normal HTC logo disappears. If it fix the problem i will inform you again. Wish me luck :fingers-crossed::fingers-crossed:
any update? did it work?
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Since October 2018........yeah still very relevant
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Unfortunately i buried my htc 10 with a ceremony :laugh:
I have exactly the same problem. Word by word of what is described here. I feel no linger alone ahah.
So I have two questions.You basically just copy de zip file named accordingly into an SD card and follow the steps? Can I do this on a Mac?

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