I am wondering if all Note 2s allow for using gmail account to unlock phone when you are unable to remember pattern lock. I, Myself, do not have a problem, however, I have seen people mention they can unlock the phone if too many unsuccessful attempts are made at trying to unlock the phone. I do have a gmail account which is linked to the phone. I have tried 100 times to get it to give me the option to use the gmail account without any avail. I am a ATT user, was wondering if this might have something to do with it. The phone is not rooted. Any ideas? Also, it doesn't give me a countdown timer saying try again.
Thanks
A couple of days ago, I plugged my N4 in to charge. I then turned the screen on and tried to scan my fingerprint, but I got an error saying that the fingerprint scanner has to close because it isn't responding.
It then went to my backup password screen. I tried every password (including the correct one I have written down), and none worked. After 5 attempts, it says that it failed to "recognize my fingerprint". Apparently, it thinks a password attempt is a fingerprint scan.
Anyway, I rebooted numerous times, soft reset, cleared cache with recovery, tried google device manager, Samsung's find my mobile, and ADB. My USB debugging must be off, because I can't seem to connect with the phone through ADB. My "remote controls" are apparently turned off, so Samsung's solution doesn't allow me to unlock it.
I'm not stuck at the lockscreen and I have information that I need to get off. Mostly conversations with my clients through text/whatsapp. I couldn't care less about anything else.
Does anyone have any other ideas? Tricks, or maybe a fastboot method? I just need to get back in, desperately.
IDK about whatsapp but at&t has a service that backs up your texts. If you haven't set that or any other text back up service up, I'd try contacting at&t and see if they will set it up for you remotely, though it might be a long shot.
As far as whatsapp goes, I have never used it, but if its connected to your google account from pc or anything else I would see if you can get your whatsapp account to sync with your google account, that way if you have to reset your phone and redownload the app, it will probably resync your previous conversations, unless whatsapp is set up not to do this. Doesn't facebook own whatsapp? maybe you can back whatsapp conversations up to your facebook.
I'd try to back any thing up you need to in a similar way, cross your fingers and hard reset.
Otherwise, if you take the phone to an at&t store, they may have a method of backing the phone up without logging in, which is also a long shot. Of course, anything that involves the service provider or manufacture of the phone helping you is going to be a long shot. But they did already make the phone and provide the service, so I guess you can't hate too much.
Next time, definitely make sure everything important is being synced/backed up somewhere to save yourself this type of headache. There's a lot of ways to do it these days.
Good Luck.
My 14 month old daughter got a hold of my phone and the fingerprint scanner asked me for my backup password. I proceeded to enter my password of 25 years and it told me i was wrong, it then gave me the option to use my gmail account to verify and unlock, i did that got in and replaced fingerprint with password protection. so here i am thinking everything is great, wrong. phone locks and i put in my password that i just changed it to and it tells me im wrong and now it does not give me the option to verify with my gmail account. Ive tried searching how to get into phone, suggestions were Android device manager which only locks phone and when i tried to change the password it said my phone was already locked and that the password would not be used. so the other suggestion was Samsung Find my Mobile but i have never set up a Samsung account. woe is me. Besides a master reset is there anything i can try? Thanks for all the help.
Been a long time since I've posted here!
My grandpa has a Samsung Galaxy J2 Prime. Its his first smart phone, and despite "easy mode" he managed to screw up a bunch of settings. He decided to do a factory reset, however now the phone requires that you "Verify your account" by entering the gmail password associated with his account.
He does not know this password, nor did he set up any secondary verification.
The phone is on my Tmobile account (that I activated). Is there any way to recover the phone or perhaps root it? The people at the Tmo store basically told me its bricked because of this "safety feature".
I see that there are a number of ROM's out there, but I cannot enter the developer option since the phone is stuck in google setup.
Any ideas would be really appreciated, thank you
hipower9 said:
Been a long time since I've posted here!
My grandpa has a Samsung Galaxy J2 Prime. Its his first smart phone, and despite "easy mode" he managed to screw up a bunch of settings. He decided to do a factory reset, however now the phone requires that you "Verify your account" by entering the gmail password associated with his account.
He does not know this password, nor did he set up any secondary verification.
The phone is on my Tmobile account (that I activated). Is there any way to recover the phone or perhaps root it? The people at the Tmo store basically told me its bricked because of this "safety feature".
I see that there are a number of ROM's out there, but I cannot enter the developer option since the phone is stuck in google setup.
Any ideas would be really appreciated, thank you
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Brings back memories.
Sorry to say that I've been in your situation trying to fix my boss' daughter's phone haha
I'm sure there is a way to remove that "feature" so that it will never ask you to "confirm" your previous google account, but I do not know the method.
I took it to a repair center, the guy obviously didn't tell me how he did it (all I know is that he hooked it up with a USB cable and did something with the computer)
So there is a way but I researched and got nothing, this is a well hidden secret, maybe.
Since this is the second similar post today, here's the embarrassing situation: recently went through a manic episode. My life imploded. A friend gave me first, this phone, then others her kids had ceased using, when I locked myself out of this one. I was using this phone, but was still very messed up, and, one night while falling asleep, I was messing with the pattern, and locked myself out, immediately forgetting the pattern. The phone was not connected to a SIM; I'd lost that in an earlier phone. I had put Samsung protection on it - not sure what level, as this was back in the fall, but I don't think it matters, especially as I remember from that same period that I must have used some odd password for my previous Samsung account, and had to create a new, and, at the time, was informed that, if I forgot the password, I was screwed...and I don't remember this new password, either. Had her dig up the Amazon receipt, a couple months back, thinking that directly contacting Samsung would be the most efficient way to overcome this issue (after becoming very quickly frustrated with research and attempts, all of which failed), but didn't get her to email it to me for God knows what specific reason, now, but what it comes down to is still being very messed up and paranoid. And now, a bit better, trying to get things on track, lo and behold, she is locked out of her Amazon account (ironically, I remember her finding the receipt; she does not, but I'm not the only one going through sh!t). So, what do I do? I've tried the combination of volume up and power key, as well as some others, and the best I could accomplish was actually getting the phone to turn off, but that didn't get me very far. Have to add, since I just thought to check, that I apparently have access to SOME Samsung account on desktop...but no device associated - no connected information, whatsoever. Using a Samsung account was something that only began, during the early stages of this most recent episode, and so I'm unfamiliar with all this, and am just f***ing lost, here. Please, someone, help.
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
aIecxs said:
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
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Nice to finally get a reply. Thanks, and also for that link, which I wasn't aware of. I did discover a second account attached to my info that I didn't know about - unfortunately, there are two problems that result from this. One account was the one I mentioned at the bottom of the initial post, which has not a thing attached to it, in any way. The other is account is attached to a gmail account and I have no idea when this one was created - I wasn't aware of it, at all - and, just today (ironically), I went to log into that google account, and discovered I was locked out (oddly, as I've logged into it from this browser, and on this computer, before, and relatively recently, as well) and was given a run around to attempt to recover it, which I only managed to do by leaving the loop it had me in for another route of access. I am now waiting 48 hours for a reset?/access? email to arrive, which sucks for other reasons not associated with this particular issue. I was quite sure that the aforementioned account was the one associated with this phone. I genuinely don't believe it would have been the gmail account, not the least reason for which is that I have zero recall of it, whatsoever. If I turn out to be correct about this, and the gmail is NOT the account, could (would?) you (or anyone) possibly direct me to/assist me with another way to get into my phone?
Either way, thanks for the response. It's been a long while since I used this site, but I was beginning to think I wouldn't get a response, at all.
there is no other way to unlock than Samsung account.
I was apparently wrong. It wasn't associated with any Samsung account, no - but it was to my Google account. After sifting many YouTube videos - and failing - and searching all over the place, I finally found one that worked, and, when I tried my Google acount, I was in. Thank God. Thanks for the help, alecxs!
glad to hear. by any chance did you use the SECURE DEVICE option of https://www.google.com/android/devicemanager to unlock phone? Because last time I used this feature it was broken, and my understanding is that google deprecated any remote lock screen by-pass functionality. Would be nice to know what worked for you.