Top section of the screen not working - One (M8) Q&A, Help & Troubleshooting

All of a sudden after charging my phone the top part of the screen is not working. Has anyone else experienced this problem and is there a work around. Please help cz it's really annoying

it seems to be an issue with the digitizer i had the same problem i had to replace the whole screen and you can use the line drawing test in the hardware diagnostics section under the htc guide app

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[Q] Black screen on HTC Desire

Hi guys
i have a strange issue on my device,since stock ROM i guess, the problem is follows:
my screen just go black sometimes i thing it happend only when a call is in progress or when call is ended by the third part, the screen just stay black and no solution but uplug battery and start up the phone
i had this problem eaven on my stock Rom froyo 2.2, then i try leedroid 2.3 and it was ok i guess, then i try oxygen rc6 everything works superb,fast,clean,smooth but the black screen occures multiple times in one day (today around 3 times) so i was forced to return to my stock froyo 2.2 and hopes will be ok,
the problem is as i search thru internet... seems like one of the sensors works baddly, i think is the proximity sensor, what can i do? should i sent my device to repair? i realy appriciate any help and suggestions and ideas how can fix this problem....
still no solution it happens on stock froyo 2.2 too but in smaller period as on oxygen rc6, i try set --- display off to value 30 minute from previously 2 minutes and problem dont occured for last 2 days
this might seem like an ovbious answer but when your making a call the desire has a light/proximity sensor to the left of the top htc logo that turns the screen black when it senses something, this is to stop you pushing buttons with your ear.
i dont mean to insult your intelligence or anything, just saying ya know if it happens when not in a call it sounds like a software issue
i already know that, searchin a lot about this problem mate trust me, i also know when the proximity sensor is located and what is his function but the issue happening only when a call is made never happend just like that so i thing no sw prob, using stock froyo 2.2 now no root just a clean official and it happens like 2 times per day when i was calling more that 2 minutes when i set in setting--display to turn off screen in 10 minutes this problem dont show up soo i dont know realy maybe i sent my device to reklamation will see
This happens me with root and without root. It's when your using anything that has with the SD card to do with. Like the gallery, it has gone black for me to under a call though... I dont know how to fix this problem, and it's very frustrating to take out the battery all the time.
My friend i am working in mobiles but i couldn't guess the problem cause i bought my cousin this HTC desire until she removed the screen guard (( the plastic sticker for protect the screen)) from the screen and i solved the problem so easily.
Best of luck
true is that i am using Zagg shield, but this cannot solve the problem cuz i try few days without any screen protector and the problem was still there,
but i guess i solve this problem few months ago, i notice that the black screen after call happend when my network is set to "GSM only" strange but since i use WCDMA only the problem is gone, dont know surely but guessing, also when i use mobile network in gsm only mod, phone freezes totaly and only unplug battery helps, as i said since i am using wcdma/hsdpa/3g only non of these strange thing happens
hope this help for someone
AssassinSvK said:
true is that i am using Zagg shield, but this cannot solve the problem cuz i try few days without any screen protector and the problem was still there,
but i guess i solve this problem few months ago, i notice that the black screen after call happend when my network is set to "GSM only" strange but since i use WCDMA only the problem is gone, dont know surely but guessing, also when i use mobile network in gsm only mod, phone freezes totaly and only unplug battery helps, as i said since i am using wcdma/hsdpa/3g only non of these strange thing happens
hope this help for someone
Click to expand...
Click to collapse
Hi, guy!!
I've the same problem several months ago. Have you solved by using WCDMA only??
Thanks
Hi all,
This was happen to me last few day and i google whole world, finally i find my answer and i hope it was help for those who facing this kind of problem.
I can confirm this problem no related to rooted or without rooted phone. this problem definitely come from the proximity sensor which people highlighted this sensor located at top left of htc logo which u can see a blue color circle there.
Try watch this video of disassemble htc desire and you will find the way to clean this proximity sensor area.
Tools to use for dis-assembly:
1. Philips screw driver.
2. Torx screw driver
Cleaning tools:
1. a wet small cotton buds.
Hope this method can help.
Area to clean:
1. The proximity sensor which you will see covered by a black rubber
2. The casing area which i show on photo.
Disassembly Video:
youtube.com/watch?v=sXZqIjtFoAU
i231.photobucket.com/albums/ee126/nkh73925/untitled.jpg
I were unable to post due to spamming protection system from XDA. Please add urlsef the http.

[Q] Is it a hardware problem?

Hi!
In my Galaxy Nexus, a line of pixels on the top of the screen isn't normal.
http://i.imgur.com/sd9WGXJ.png
Just see by yourselves... The line at the top of the sreen (left side when landscape mode) isn't coloured normally. Is it a screen issue or software issue? I am using coloured softkeys that I modded with metamorph but I've never noticed this problem for 3 months of softkeys modification, just now...
If it is a hardware problem I'll send it do warranty, but I need to be sure that is worth of it
Seems like a hardware problem. The app you asked about doesn't seem like it'll fix it, but worth giving it a shot.
no it doesn't fix... what kind of "pixel disease" it is?
warranty covers that?
http://forum.xda-developers.com/showthread.php?t=1394358
Thanks, I've posted my problem there also

Display problem

Hi,
Factory reset - done!
Flash Android 2.3 - done!
I had the original Android 2.2 before, so the software is not the reason for my HTC Wildfire display problem.
Display image is moving up/down, the line of notification with signal, battery level..., is going in the middle, bottom of display and so on.... I have a screenshoot and a picture made with a very bad mobile camera, but hope to be enough!
I think few water drops inside 3.5 mm audio jack could be the reason, the warning LED(red one) is not working too.
Had someone the same issue? A way to fix this?
AlexWld said:
Hi,
Factory reset - done!
Flash Android 2.3 - done!
I had the original Android 2.2 before, so the software is not the reason for my HTC Wildfire display problem.
Display image is moving up/down, the line of notification with signal, battery level..., is going in the middle, bottom of display and so on.... I have a screenshoot and a picture made with a very bad mobile camera, but hope to be enough!
I think few water drops inside 3.5 mm audio jack could be the reason, the warning LED(red one) is not working too.
Had someone the same issue? A way to fix this?
Click to expand...
Click to collapse
Someone else also had a similar issue. Here is the link.
http://forum.xda-developers.com/showthread.php?t=2394674
but not sure if both cases are the same...
Cheers
...menu bar is floating from bottom to top, pushing all icons/options and it is nearly impossible to hit the right icon/option. Also when there is a keyboard, it moves up and down but it always reacts when pressed on position where it should normaly stand.
Thanks! So... I'm not the only one with this issue.
I think the reason for this screen it's because i dropped the phone before (3-4 days), but not noticed this right in that moment...
Anyway, I easy dropped the phone with intention several times recetly and the screen was OK for a day... don't know what can it be...
I'll try to find out how can be this problem fixed in a service and how much have to pay for all this...
After all, it seems my display don't want to turn on anymore.
I turned on my phone and it's working, it's able to receive calls with no problem, digitizer is working too because I can answer by tapping the known part of display where is that button!
I want to buy a new display and replace it. Could be anything else that make my display not turning on?

[Q] flickering right lower bottom of screen

my brand new device is undergoing new screen problem, suddenly the screen started to flicker repeatively all the time, flickers are restricted to right lower bottom of the screen almost with no stop. touch is still working fine all over the screen as I guess. have anyone expressed such a problem or have an idea what's wrong? no history of falling of the device by the way, thx
edit: I be uploaded a video of a user showing the exact problem' waiting for the answer...
https://code.google.com/p/android/issues/detail?id=58583
seems to be a common problem to some extend, no answers yet!
I face the same problem ? Is there any solution to this?
Sent from my Xperia Sola using Tapatalk

[Q] viper one screen failing while charging

First of all thanks for such awesome work on this Rom. I am facing a weird issue and I didn't find anything in the thread...
When I am charging the phone basically the screen stop responding, if I touch an area on the screen, the response is like if I touched somewhere else and even the browser starts by itself.
Have anyone faced this issue? Could it be a firmware problem? I'm s-off and I have flashed the firmware myself.
Cheers.
more info
Hi all,
Just a bit more information on this issue. I have noticed that the screen start behaving weird only when I'm using the HTC dot case. If I use the phone without the case while charging everything is just fine.
Is anybody able to help on this? Maybe the magnet sensor is having a conflict while charging?
Thanks a lot.

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