Cracked Zenfone 2 Screen, Want to Wipe NO ADB - ZenFone 2 Q&A, Help & Troubleshooting

I cracked the screen on my Zenfone 2 and before I send for RMA, I would like to wipe passwords and sensitive content. I've installed the Intel Android driver as explained in this forum, and attempted to connect via ABD to no avail. I'm not sure if I enabled USB debugging before the drop.
It still shows as a MTP in the device manager, whereas my rooted HTC M7vzw lists as an android device and is able to be seen by ABD. So, I'm trying to tshoot if it's an issue with the driver, or simply that I didn't enable the USB debugging.
I've searched the forum and found similar threads, but haven't found anything the directly addresses this problem. If there has been a link would be appreciated or any suggestions.
I'm running win8.1 and have the latest stock firmware installed on the phone. I've also tried multiple USB ports and cables.
Please help me not to buy another phone,
- Thanks

If the screen is still visible, I would use a USB mouse (using the OTG adapter) to enable USB debugging just in case it wasn't enabled. And if a popups appears when plugging in debugging mode, I guess your only choice is to use a bluetooth mouse to be able to check whatever dialog may appear at the same time you use the USB port to plug it to your PC

rambn said:
I cracked the screen on my Zenfone 2 and before I send for RMA, I would like to wipe passwords and sensitive content. I've installed the Intel Android driver as explained in this forum, and attempted to connect via ABD to no avail. I'm not sure if I enabled USB debugging before the drop.
It still shows as a MTP in the device manager, whereas my rooted HTC M7vzw lists as an android device and is able to be seen by ABD. So, I'm trying to tshoot if it's an issue with the driver, or simply that I didn't enable the USB debugging.
I've searched the forum and found similar threads, but haven't found anything the directly addresses this problem. If there has been a link would be appreciated or any suggestions.
I'm running win8.1 and have the latest stock firmware installed on the phone. I've also tried multiple USB ports and cables.
Please help me not to buy another phone,
- Thanks
Click to expand...
Click to collapse
there are lot of ways,[if u get the 1st way below]
1. get an usb or wireless mouse,connect and do a factory reset
2. directly goto droidboot and use recovery,factory reset
3. connect to PC with fastboot mode and open cmd ,type
Code:
fastboot erase userdata
think these 3 ways are easiest

Related

Phone not Mounting on PC

So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Subscribed
I'm having the same issue. Stock non rooted and it will not connect. I have tried it on other computers cables ports everything.
Art2Fly said:
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Click to expand...
Click to collapse
You might try a different cord.
Open Device Manager in Windows and then plug the phone in. Do you see it in the list with a little yellow triangle? Do you see Android USB Devices listed?
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
beamer1341 said:
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
Click to expand...
Click to collapse
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Art2Fly said:
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Click to expand...
Click to collapse
Uninstall all HTC drivers and HTC Sync. Then connect the phone. DO NOT choose the option to automatically install any drivers.
Open Device Manager, find the phone. Select the option to manually pick the driver, and select the generic MTP device driver.
This is what worked for me, after countless attempts at re-installing various HTC drivers, different cables and ports, etc.
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Art2Fly said:
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Click to expand...
Click to collapse
Have you tried revoking the USB debugging authorization and then accepting the RSA fingerprint key again when connecting to PC?
Obviously it can't be an USB cable problem if you can connect to it in bootloader mode and use fastboot commands.
To clarify, the phone just charges when connected, it does not detect that it is connected to PC so debugging doesn't even trigger, neither does mtp. I don't even get the slow charging notification
Does it do the same when you plug it in and reboot the computer to "pick up" during boot up process? Or if you run a live CD? I never had an issue like that with my phone but I did have a similar problem with the USB external blu ray drive I bought some time ago. The pc just didn't detect it at all not on any of the ports until I rebooted my PC with the drive already plugged it and for some reason it picked it up. <Not a solution as I don't know what caused it to not be detected in the first place but still...
Not sure if it's an issue with the device(Phone for you, blu ray drive for me) or if it's a problem with the PC even though other things might still work for you as it definitely did for me(phone, headset, mouse, keyboard, usb extender + all the external hard-drives connected to it)...
Problem exists in all computers, Mac, pc, linux
Did you try what I suggest in Post #6 above?
This worked for me when I had the same issue. adb and fastboot would work, but it would not mount MTP.
And just in the last day or 2 I helped someone else with the same issue and fix.
The phone doesn't show up in device manager.
Have you modify the Kernel? (Applying some settings for example)
I browsed over the web for this issue and found some people with the same problems. They solved by removing the settings applied on the kernel or flashing a new one.
I've flashed various kernels and ruu, still same result
Still looking for help

No Usb debugging Authorization

Hey guys,
trying to root this beauty and Im running into problems. Been testing around for about 4 hours now, no solution.
Im Running Windows 8.1 and had a few other devices installed before. Cleaned up the drivers with the device manager and USBDeview.
At first I tried the Nexus Root Toolkit, simply followed the instructions until the final checkup. Device is connected in ADB mode but not authorized. (Authorization does not popup on N5x)
Also tried all different driver versions.
Then I cleaned all that stuff again and tried to go the manual way through the SDK. Same Problem, device is recognized but no authorization and no pop-up.
Im using a tronsmart Micro-USB to USB-C adapter and already tried two different cables and many different ports.
Also tried switching through the USB connection modes and toggling debugging on / off.
Im at my wits end here, anyone got a solution?
i have the same issue on n5x,
cant get recognized on adb at all or usb debug
Rooted without problems from my gf's Laptop. So I guess it's an issue with the PC / drivers.
I have latest SDK updates. And USB debug on. OEM unlock on many options on and off. Nothing works

[Help] Problem connecting OP3 to computer in MTP mode

Hello everybody,
I received my OP3 yesterday and I'm quite happy with my phone, but I'm having an worrying problem with the USB connection. Indeed, I cannot seem to get the USB connection working in MTP mode. In fact, I cannot get anything else working than charging mode.
Things I already tried :
- Enabling USB debugging
- 3 different cables (OP2, OP3, no brand)
- Manually choosing MTP mode in developper options
- 2 different computers
Maybe the most worrying thing is that the Windows device manager doesn't see any device when I connect the phone, not even a device with an error...
I'm really starting to think this is a hardware problem
Please, HELP ! :crying:
Isayaa said:
Hello everybody,
I received my OP3 yesterday and I'm quite happy with my phone, but I'm having an worrying problem with the USB connection. Indeed, I cannot seem to get the USB connection working in MTP mode. In fact, I cannot get anything else working than charging mode.
Things I already tried :
- Enabling USB debugging
- 3 different cables (OP2, OP3, no brand)
- Manually choosing MTP mode in developper options
- 2 different computers
Maybe the most worrying thing is that the Windows device manager doesn't see any device when I connect the phone, not even a device with an error...
I'm really starting to think this is a hardware problem
Please, HELP ! :crying:
Click to expand...
Click to collapse
I had the same issue with my MXP and still have it with my OP. Just can't seem to get my pc to recognize them as storage devices.
A workaround I have found is to boot into twrp, then their recognized immediately and can be used as an external storage device.
I also got 'charging only' mode when I first connected OP3 to my laptop but after changing the settings at developer options I could do the file transfers and all.
I hope some of your privacy setting isn't messing up with it because AFAIK it shouldn't be a hardware problem.
I have the same issue.
---------- Post added at 05:22 AM ---------- Previous post was at 05:15 AM ----------
bruciebabie1963 said:
I have the same issue.
Click to expand...
Click to collapse
I turned off usb debugging and now my computer recognizes my device.
numbere said:
I had the same issue with my MXP and still have it with my OP. Just can't seem to get my pc to recognize them as storage devices.
A workaround I have found is to boot into twrp, then their recognized immediately and can be used as an external storage device.
Click to expand...
Click to collapse
Thing is I cannot unlock bootloader and install TWRP because the USB connection is needed for that
Beside, this is a 2 days old phone, I'm expecting it to work flawlessly...
Isayaa said:
Hello everybody,
I received my OP3 yesterday and I'm quite happy with my phone, but I'm having an worrying problem with the USB connection. Indeed, I cannot seem to get the USB connection working in MTP mode. In fact, I cannot get anything else working than charging mode.
Things I already tried :
- Enabling USB debugging
- 3 different cables (OP2, OP3, no brand)
- Manually choosing MTP mode in developper options
- 2 different computers
Maybe the most worrying thing is that the Windows device manager doesn't see any device when I connect the phone, not even a device with an error...
I'm really starting to think this is a hardware problem
Please, HELP ! :crying:
Click to expand...
Click to collapse
When you connect the phone, Marshmallow by default connects in charging mode.
- Swipe down and you will see USB for charging "Touch for more options"
- Select 'File Transfers'
Transfer files.
white43 said:
When you connect the phone, Marshmallow by default connects in charging mode.
- Swipe down and you will see USB for charging "Touch for more options"
- Select 'File Transfers'
Transfer files.
Click to expand...
Click to collapse
I don't get the pop-up, the phone really does not detect that it's connected to a computer.
Isayaa said:
I don't get the pop-up, the phone really does not detect that it's connected to a computer.
Click to expand...
Click to collapse
That sounds like a hardware problem.
I don't have developer USB debugging mode on or anything.
I have this issue with my op3. Just got it in the post today. My windows 10 pc bleeps when pugged in but does not load a drive. In device manager it shows up as the d drive but not in file explorer. Annoying!
My windows 7 (company laptop) recognised my phone first time and installed the drivers no problem. I had problems with my USB flash drive earlier today until I discovered the hidden enable OTG toggle.
Sent from my ONEPLUS A3003 using Tapatalk
Isayaa said:
Hello everybody,
I received my OP3 yesterday and I'm quite happy with my phone, but I'm having an worrying problem with the USB connection. Indeed, I cannot seem to get the USB connection working in MTP mode. In fact, I cannot get anything else working than charging mode.
Things I already tried :
- Enabling USB debugging
- 3 different cables (OP2, OP3, no brand)
- Manually choosing MTP mode in developper options
- 2 different computers
Maybe the most worrying thing is that the Windows device manager doesn't see any device when I connect the phone, not even a device with an error...
I'm really starting to think this is a hardware problem
Please, HELP ! :crying:
Click to expand...
Click to collapse
I had the same problem.
What I did to fix it was the following steps:
- Disable USB debugging in developer options
- Choose PTP mode in developer options
- Choose MTP mode in developer options
- And Done, my PC now recognize the phone in MTP mode
what i do to fix this
- disable OEM unlocking
- disable developer options
- plug USB (wait for drivers install)
- enable developer options
- enable USB debuging
Gah, having similar problems!
Have tried all the workarounds suggested here, but whenever I plug it in on MTP mode it just shows me the OnePlus Drivers CD Drive.
I have installed the drivers (multiple times) but Windows 10 just won't see the phone when I plug it on MTP mode, just shows me the Drivers CD Drive every single time.
It's recognised as PTP no problems, but no luck on MTP!
Any ideas?
(Unlocked, not yet rooted, on stock firmware)
op3
Hi, i have the same problem, has anyone found any solution for this? It's starting to get pretty irritating... :/
Are you sure youre choosing file transfer mode from the notification area where by default its selected as charging only.
Try this
Hi Guys,
Try halfway inserting the USB cable into your PC, I was having the same frustrating problem and noticed that did the trick for me.
Still trying to figure out why the connectors are not responding when the USB cable is fully inserted, I admit that this is my first device using USB Type-C.
strange
The problem is not getting any better, i simply cannot get windows to even recognise my phone in device manager. Tried it in adb and fastboot, also tried a hard reset but no solution.. I requested a repair from oneplus because i think it cannot be anything else than a hardware problem.
guys i found solution on op3 forum... it worked 4 me with win 10 enterprise... download and install update from here... https://support.microsoft.com/en-us/kb/3099229
This worked fo me: (i'm using Win10)
Device manager, and find "MTP device" then driver update, find on computer, and select MTP USB Composit Device. It works with enabled Debugging, OEM unlock is on too. :good:
white43 said:
When you connect the phone, Marshmallow by default connects in charging mode.
- Swipe down and you will see USB for charging "Touch for more options"
- Select 'File Transfers'
Transfer files.
Click to expand...
Click to collapse
Solved my problem

Cannot get ze551 to detect in Windows, tried everything

Friends,
I've searched through all the threads here and on zentalk but still no good.
I have a ze551 with Superzen, phone works fine however I cannot get it to detect in Windows.
Nothing shows up in device manager, I've tried USB Debugging, MTP and PTP. I've tried 3 different computers (2 x W10 and 1 x W7) and still no good.
The only detection I manage to get is a split second of MOOREFIELD showing up when powering the phone on.
I want to flash MM but cannot adb sideload due to this USB detection issue, any ideas?
What drivers did you install? When I first connected the phone to a pc I installed the Asus drivers but nothing worked. Everything began to work after installing the Intel drivers
h0mbre_au said:
Friends,
I've searched through all the threads here and on zentalk but still no good.
I have a ze551 with Superzen, phone works fine however I cannot get it to detect in Windows.
Nothing shows up in device manager, I've tried USB Debugging, MTP and PTP. I've tried 3 different computers (2 x W10 and 1 x W7) and still no good.
The only detection I manage to get is a split second of MOOREFIELD showing up when powering the phone on.
I want to flash MM but cannot adb sideload due to this USB detection issue, any ideas?
Click to expand...
Click to collapse
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
I've tried the Intel drivers., the problem is the phone doesn't even get detected by windows, there's nothing showing up in device manager.
I do however get charging from USB.
I've tried USB 2.0 and 3.0 ports in 3 different computers, no detection.
It used to work fine, now it has just stopped working. Maybe the USB chip is fried or something.
h0mbre_au said:
I've tried the Intel drivers., the problem is the phone doesn't even get detected by windows, there's nothing showing up in device manager.
I do however get charging from USB.
I've tried USB 2.0 and 3.0 ports in 3 different computers, no detection.
It used to work fine, now it has just stopped working. Maybe the USB chip is fried or something.
Click to expand...
Click to collapse
may or may not. may be usb cable broke down data wire, may be connector issue. have you tried above said tips?
Hey,
I got the same problem, and the quick charging takes 7 hours or so, but I should mention previously that in my case the USB port was damaged, so I changed the whole dock. After change tried all other cables including the Asus official cable, still no joy. It looks like some updates made a big fuss in the phone or ... the motherboard is burnt? I tried on different computers with and without Android Intel USB drivers installed, but the problem is the computer cannot see the phone - I'm getting the message that the phone is not sending its designator. I have not rooted my zennfone, but when I try adb to see if the phone is mounted it's not. I was planing to root it now, but it looks like I cannot do anything. I'm affraid that there is something wrong with the hardware. I did started also SMMI test and it loops testing bluetooth, so definitely there is something wrong, but yet I have not figured out.
sukhwant717 said:
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
Click to expand...
Click to collapse
Hey mate, thanks for the tip.
I tried this and it did not work.
Still only getting MOOREFIELD if I hold volume down+power but no other detection what so ever
h0mbre_au said:
Hey mate, thanks for the tip.
I tried this and it did not work.
Still only getting MOOREFIELD if I hold volume down+power but no other detection what so ever
Click to expand...
Click to collapse
did you installed intel isoc driver??? if so uninstall it and install intel android usb driver
sukhwant717 said:
try to revoke all usb debugging authorizations from developer options. then disable usb debugging and disable developer option and enable again. now enable usb debugging again. now connect to computer. now run command "adb devices" and authorize from phone.if u still have issue try changing usb cable.
Click to expand...
Click to collapse
sukhwant717 said:
did you installed intel isoc driver??? if so uninstall it and install intel android usb driver
Click to expand...
Click to collapse
I have tried all drivers, the phone was working fine on my windows install and suddenly stopped.
I believe this is not a driver issue, it is hardware issue with the port or with the rom (superzen).
I will try to flash other rom as I have custom recovery and see if it fixes otherwise the port is busted.

usb data not working after september update

USB cable only charges the phone when connected to computer. Tried the following
1. Using 2 different cables which previously worked for data but phone only shows charging.
2. Using pc and Mac and both does not see phone. Looked in device manager of windows but it nothing shows up. Both computer previously used for data transfer on this phone
3. Looking inside usb-c port but no lint or dirt. Although just before update to September security patch my phone has some water on the screen which I wiped off. And the phone does not show sign of problem other than no data transfer to computer
4. Factory reset phone and same thing
5. No notification shown for changing charging only to file transfer
6. Computer doesn't Bing when connected.
What else can I try? Anyone can help or confirm if their usb-c works after September update so I can narrow down to hard ware problem.
Anyone diagnosed this hardware problem before?
Do you have developer options enabled in settings? If you do go into networking/usb configuration and change that. If you don't you can enable it by going into about phone in settings and tapping the build number 7 times.
jd1639 said:
Do you have developer options enabled in settings? If you do go into networking/usb configuration and change that. If you don't you can enable it by going into about phone in settings and tapping the build number 7 times.
Click to expand...
Click to collapse
I tried changing the options to MTP, PTP, midi, charge only, etc but non of them make any difference to the computer, nothing pops up and does not show as new item connected in device manager
did you try changing from charging to mpt, and maybe back and forth, while the phone was connected to the pc? I have the same update on my 5x and mine is working fine.
jd1639 said:
did you try changing from charging to mpt, and maybe back and forth, while the phone was connected to the pc? I have the same update on my 5x and mine is working fine.
Click to expand...
Click to collapse
Tried changing when USB connected and when not. Doesn't seem to make a difference.
I'm not sure what to tell you. You could try flashing the firmware package prior to the sept update. You'll have to re-set up your phone, but if you've already done a factory reset it won't be worse than that. That could tell you if it's software or hardware
jd1639 said:
I'm not sure what to tell you. You could try flashing the firmware package prior to the sept update. You'll have to re-set up your phone, but if you've already done a factory reset it won't be worse than that. That could tell you if it's software or hardware
Click to expand...
Click to collapse
I don't know how I can flash a previous firmware if I don't have USB access.. it's really frustrating. Looking from ifixit. It does not seem there is any chip near usb-c other than voltage control.
Can't seem to find how I can look at logs to know if USB has been engaged or if there is any error message. It's all dead end and my phone seem to be the unique case.
Are you rooted and do you have chainfire's flashfire?
---------- Post added at 01:22 PM ---------- Previous post was at 01:07 PM ----------
I should have asked if USB was working before the sept update? I had a problem where the PC would recognize the device but couldn't run fastboot. This solved that problem but it sounds different than your issue
https://forum.xda-developers.com/nexus-5x/help/unlock-bootloader-fastboot-detecting-t3236946/page4
jd1639 said:
Are you rooted and do you have chainfire's flashfire?
---------- Post added at 01:22 PM ---------- Previous post was at 01:07 PM ----------
I should have asked if USB was working before the sept update? I had a problem where the PC would recognize the device but couldn't run fastboot. This solved that problem but it sounds different than your issue
https://forum.xda-developers.com/nexus-5x/help/unlock-bootloader-fastboot-detecting-t3236946/page4
Click to expand...
Click to collapse
USB worked fine, I am using it for Android studio, and transfered music across as well. Looked at the post and it seemed that has to do with device manager. Problem is mine does not show up any changes to device manager. I.e . No ADB or other device. Seemed like no data is exchanged and windows treating it like a battery or something
Any fix for this?
I've hit the same issue and wondering if anybody has a fix for this yet?
I'm using linux and seeing no usb activity at all from my nexus 5x after sep 17 update.
I've tried multiple cables. Cleaned the usb port on the phone. Multiple PCs.
I've connected to the phone using adb over tcpip and seeing nothing in logcat except battery logs when the usb cable is plugged in and out.
Turned usb debugging off and on.
I've set usb mode in developer options to mtp (it was on 'charging') and restarted the phone. Then find the option is forced back to 'charging.'
Logcat entries during boot show no failures in regards to usb connectivity.
Charging works fine but no data connectivity via usb at all.
Anyone got any other ideas?
Hello world.
I had the same issue.
To solve the problem :
- unlock developer mode
- switch on debug usb
regards
J.
I had this problem too- did not have to enable USB debugging though, just enabling the developer options fixed it for me. Which is odd because I definitely had them enabled previously... I guess a recent update reset that and for some reason all the USB data options are tied to developer mode now.
I've got 790 (american, as i know). The same issue, no response from service, guarantee, doesn't help, pc shows it as unknown device. some other bugs, mobile data fails, no sim detected after a few seconds, violet camera with no focus, but nice when the distance ia ok, so matrix works ok, but no stabilisation.
Then, bad battery, it seems that the bank ia ok, but controller works bad. it charges enough time to think that the capacity is not degraded. I suppose that usb controller (pc connection and fsat discharging) are nearby problems.
None of the above posts worked for me on my N5x (8.1.0 March), but searched some more and found this to work for me:
https://productforums.google.com/forum/#!topic/phone-by-google/DfpqXN1UfWY
Hello everyone. I'm just resurrecting this old thread so I can provide the solutions I have found to this problem. It appears this symptom has multiple causes, and there are different solutions depending on the cause. I have seen this problem twice now on my Nexus 5x (stock, no custom ROM) and solved it both times.
1. SOLUTION #1 - Messing with USB Configuration in Android
First time I encountered this problem, I did the following:
- USB Debugging was already enabled
- Enter USB Debugging menu
- Scroll down to "Select USB Configuration"
- Open this and select MTP, even if MTP was already selected. On my 5x, MTP was already selected, but selecting it again fixed whatever was broken, and the phone was immediately visible again in the Windows 10 interface when connected via USB.
2. SOLUTION #2 - ClockworldMod USB Driver was installed. Replace with Google driver
The second time I encountered this issue, the Solution #1 above did not work. Surprisingly, the adb devices command successfully detected the Nexus 5x. It's just that the phone wasn't showing up in the Windows 10 File Explorer interface.
The root cause of this problem was that I had installed the ClockWorldMod USB Driver because I was playing around with their Vysor App (on a different phone.)
BTW, I think the Vysor tool is really nifty for screen mirroring purposes!
To resolve the problem, I replaced the ClockWorldMod driver with the regular Google USB Driver.
(Sorry, XDA is not letting me post links because of my low post count. The link is:
h++ps://developer.android.com/studio/run/oem-usb.html )
The procedure is:
- Download the Google USB Driver from the link above and extract the ZIP.
- Enter the Windows Device manager
- Find 'Android ADB Composite Interface'
- Open the properties of 'Android ADB Composite Interface' and you will see it is from ClockWorldMod.
- Right click on this Interface and Select 'Update Driver'
- Click on 'Browse My Computer for Driver Software'
- Click on 'Let me pick from a list of available drivers on my computer'
- Click on 'Have Disk'
- Browse to the Google USB Driver you downloaded.
- Select that driver and load it on top of the ClockWorldMod driver. (Windows may claim that you've got the best driver already installed, but ignore that.)
After re-installing the Google driver, the Nexus 5x appeared immediately in the Windows 10 interface for file transfers.
Cheers, I hope this helps someone out!
I have the same problem with LineageOS 15.1, I am not sure since when, because I don't use USB that often, but I it must have been after the second update for 15.1. ADB and FASTBOOT don't work.
None of the suggested methods work. I am on Linux, but I also tested the USB driver solution on a windows PC.
The problem is, my phone does not trigger any response from the system I connect it to.
On Linux an lsusb/dmesg shows nothing, and on windows it doesn't make the classic "ding" when I connect something to the USB port.
It is like my phone isn't even there.
In the developer options under networking and USB, USB was set to charging only. I changed that to MTP, but it didn't help.
Now I can't change it back (not that I want to, but just saying). No matter what I press on this menu, it always stays on MTP.
I am here because of adb not connecting tho, MTP is not my concern anyways.
I am not sure what to do, format data, and wipe system etc. and go for a clean install? The problem is, when I boot into recovery, ADB and FASTBOOT don't work either, i.e. my computers don't see an USB connection. So will a wipe even help? I am scared I wipe my phone, and then I can't connect via ADB in TWRP.
Hello @ufopaper
Did you try to cleanup usb connector with a toothbrush and/or a soft plastic tool ?
Did you try different usb wire ? On multiple computers ?
tantalfr said:
Hello @ufopaper
Did you try to cleanup usb connector with a toothbrush and/or a soft plastic tool ?
Did you try different usb wire ? On multiple computers ?
Click to expand...
Click to collapse
I even bought a new cable, however, I didn't think about the toothbrush .. and yes, that was it
Thank you VERY much!
ufopaper said:
I even bought a new cable, however, I didn't think about the toothbrush .. and yes, that was it
Thank you VERY much!
Click to expand...
Click to collapse
Never underestimate the power of a toothbrush
Bamboo-Toolkit said:
1. SOLUTION #1 - Messing with USB Configuration in Android
First time I encountered this problem, I did the following:
- USB Debugging was already enabled
- Enter USB Debugging menu
- Scroll down to "Select USB Configuration"
- Open this and select MTP, even if MTP was already selected. On my 5x, MTP was already selected, but selecting it again fixed whatever was broken, and the phone was immediately visible again in the Windows 10 interface when connected via USB.
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Amazing, this solved my problem. Thanks!

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