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Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
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Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
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Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
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I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
Hello, I have been a member of the forums for a while, and have an interesting problem, i usually browse the site an hour or two a night. During that time I usually have to log back in 4 or 5 times. Is there a setting somewhere in the control panel that controls my login timeout or something? surely its not my cookies, because other sites do not have this problem, only my favorite, XDA!
Computer specs
Thinkpad SL410
Windows 7 X64
Google chrome browser
Not sure if thats needed but figured I'd throw it in there.
Hope to hear back, Thank!
It did this to me a few times tonight thought it was weird hasent done it now for a few hours!
the website uses a cookie expiration function that manages active logins so that it removes your cookie after a certain amount of time of inactivity. that kind of function is set on the SERVER side, so it's got nothing to do with your computer.
it's pretty standard practice in the webdev world -- although i will admit that it does seem a little short at times. could be worth sending an email to the admin requesting he/she extend the cookie max time.
truthfully it sorta bugs me too. i like being able to leave it for a few hours and come back and not have to log back in. but thankfully the login form is pretty quick to use.
the point of the function is two-fold: (1) it increases security so that the likelihood of someone could gain unauthorized access to your account on your computer if you use a shared computer or if you don't lock your screen and (2) it also frees up server resources so that they can minimize bandwidth usage.
hope that helps explain it
If you wish to remain always logged in, tick the "Remember me" option when logging in. This will PERMANENTLY remember you, unless you choose to log out.
Don't do this on a public PC.
This stores a hash of your password, which authenticates you with the server.
vBulletin has a default session length of 15 minutes. I can't remember if XDA uses something different. If it's too short, let us know here and I'll pass it on, but it's not something many people have mentioned since we moved to vBulletin many many years ago...
Thank you for all of your responses, seems a lot of thought has gone into this, its not that big of a deal for me, just a minor inconvenience i can deal with. Thanks again!
Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
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In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
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Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
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Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.
Hi,
I was just wondering if anyone else is getting this problem today or if it's just me.
I logged on this morning as I do everyday and when I tried replying to someone it told me I'm not logged in, so I typed in my details again and that same page continued to show until I shut my browser and opened another session. This let me log in but still when I try to reply to a post or even when I tried to view my control panel it logged me out and wouldn't allow me back in until I started a new browser session.
I've been monitoring it during my lunch time session and have had to close down and re-login multiple times but noticed also when looking through threads it was logging me out and in automatically from page to page.
I've tried both chrome and IE and both behave the same way. Thankfully I was able to post this so am hoping it stops doing it.
If it makes any difference I'm on the 2013 theme and I've never had this happen before today.
Thanks
I am using Firefox and I haven't seen that problem except at the very beginning of my time here last year, and then just a few times until it cleared up.
mf2112 said:
I am using Firefox and I haven't seen that problem except at the very beginning of my time here last year, and then just a few times until it cleared up.
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It seems when I have the "Remember me" box unchecked the problem arises but since ticking the box it isn't happening. I don't generally have remember me ticked while on work PC's but as said never happened before so hopefully just a glitch on my side.
Thanks
I am getting it too on my work PC (who knows what browser they use, it so filtered) but I also got that on my home PC (Firefox).
Frankly, it is making it unusable for me atm b/c I have to do all the steps you said above just to post. If I want to post multiple times in different threads, it can take more time to post the message than it did to type it. I've resorted to typing the message, then copying it and hitting post just to be kicked out, re-log in and clear caches/cookies and paste and post. It is a real PITA.
I've tried on 2010, 2013b and 2013b1024 just in case it was a theming issue. Am not having that problem on any other forums or outside internet sites that I have logged into but I have noticed it over the past two days, as well.
Woodrube said:
I am getting it too on my work PC (who knows what browser they use, it so filtered) but I also got that on my home PC (Firefox).
Frankly, it is making it unusable for me atm b/c I have to do all the steps you said above just to post. If I want to post multiple times in different threads, it can take more time to post the message than it did to type it. I've resorted to typing the message, then copying it and hitting post just to be kicked out, re-log in and clear caches/cookies and paste and post. It is a real PITA.
I've tried on 2010, 2013b and 2013b1024 just in case it was a theming issue. Am not having that problem on any other forums or outside internet sites that I have logged into but I have noticed it over the past two days, as well.
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Did you try ticking "Remember me" when logging in as sorted it for me, I just had to remember to log out when I finished.
Well, let's see here.
Edit: No dice. Logged me out again. Tried it with Remember Me ticked and unticked.
Edit2: In fact, I just went to my tablet forums and it showed me as logged out. Then I clicked the XDA in the top corner to come back to this thread and it shows me as logged in. Must be ghosts in the machine.
Edit3: Now it is showing me as logged in right now, so I tried to go to the RC forums and got denied. Pulled up my phone forums in the Find Your Device (because I thought it might be something to do with my favorites/bookmarks) and it shows me as logged off. If I open the About XDA-Developers page, I am logged in.
Edit4: Sorry about these edits. I am only logged into THIS THREAD and not About XDA-Developers. I just got a PM and can't read it b/c it logs me out.
I've been experiencing this since Tuesday morning. Both in Chrome and Firefox. I've changed nothing and log in the same way as always. Happens when I try to reply and view my subscriptions. Tapatalk is the only way I can view and reply to anything right now.
Edit - this is happening both at home and work.
Sent from my SGH-I777 using Tapatalk 2
Same here guyz.... Have tried different browsers on different operating systems.... Same thing.... Anybody found the reason.... Or a solution?
Sent from my GT-I9103 using xda premium
This is happening to me too. I can get on once in every 100 attempts. I have tried everything, including changing browser, ip, computer, switching to xda 2010 and back, and ticking the remember me.
It's been happening to me for the last few days, I just ticked remember me, now I'm in for once!
The solution for this is to click the "Remember me" box when logging in. This is an issue that seems to have arisen due to a change in infrastructure on our end (I believe). It doesn't seem to impact all accounts however, just some of them.
If anyone has this issue after checking the "Remember me" box, please let me know.
bitpushr said:
The solution for this is to click the "Remember me" box when logging in. This is an issue that seems to have arisen due to a change in infrastructure on our end (I believe). It doesn't seem to impact all accounts however, just some of them.
If anyone has this issue after checking the "Remember me" box, please let me know.
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Yes happening to me. If I clean everything in history of my browser, any browser, it logs me once. Immediately like I would post now it would log me out. It is happening in all the browsers with my account.
After getting logged out. When I again try to login, it would show a popup showing you are being logged in as nagpalkapil but would again not log e in and come out until I clean everything from history again including cookies etc. Has started happening for just last two days and was perfect before. Please help urgently on it.
Since this is the second similar post today, here's the embarrassing situation: recently went through a manic episode. My life imploded. A friend gave me first, this phone, then others her kids had ceased using, when I locked myself out of this one. I was using this phone, but was still very messed up, and, one night while falling asleep, I was messing with the pattern, and locked myself out, immediately forgetting the pattern. The phone was not connected to a SIM; I'd lost that in an earlier phone. I had put Samsung protection on it - not sure what level, as this was back in the fall, but I don't think it matters, especially as I remember from that same period that I must have used some odd password for my previous Samsung account, and had to create a new, and, at the time, was informed that, if I forgot the password, I was screwed...and I don't remember this new password, either. Had her dig up the Amazon receipt, a couple months back, thinking that directly contacting Samsung would be the most efficient way to overcome this issue (after becoming very quickly frustrated with research and attempts, all of which failed), but didn't get her to email it to me for God knows what specific reason, now, but what it comes down to is still being very messed up and paranoid. And now, a bit better, trying to get things on track, lo and behold, she is locked out of her Amazon account (ironically, I remember her finding the receipt; she does not, but I'm not the only one going through sh!t). So, what do I do? I've tried the combination of volume up and power key, as well as some others, and the best I could accomplish was actually getting the phone to turn off, but that didn't get me very far. Have to add, since I just thought to check, that I apparently have access to SOME Samsung account on desktop...but no device associated - no connected information, whatsoever. Using a Samsung account was something that only began, during the early stages of this most recent episode, and so I'm unfamiliar with all this, and am just f***ing lost, here. Please, someone, help.
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
aIecxs said:
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
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Nice to finally get a reply. Thanks, and also for that link, which I wasn't aware of. I did discover a second account attached to my info that I didn't know about - unfortunately, there are two problems that result from this. One account was the one I mentioned at the bottom of the initial post, which has not a thing attached to it, in any way. The other is account is attached to a gmail account and I have no idea when this one was created - I wasn't aware of it, at all - and, just today (ironically), I went to log into that google account, and discovered I was locked out (oddly, as I've logged into it from this browser, and on this computer, before, and relatively recently, as well) and was given a run around to attempt to recover it, which I only managed to do by leaving the loop it had me in for another route of access. I am now waiting 48 hours for a reset?/access? email to arrive, which sucks for other reasons not associated with this particular issue. I was quite sure that the aforementioned account was the one associated with this phone. I genuinely don't believe it would have been the gmail account, not the least reason for which is that I have zero recall of it, whatsoever. If I turn out to be correct about this, and the gmail is NOT the account, could (would?) you (or anyone) possibly direct me to/assist me with another way to get into my phone?
Either way, thanks for the response. It's been a long while since I used this site, but I was beginning to think I wouldn't get a response, at all.
there is no other way to unlock than Samsung account.
I was apparently wrong. It wasn't associated with any Samsung account, no - but it was to my Google account. After sifting many YouTube videos - and failing - and searching all over the place, I finally found one that worked, and, when I tried my Google acount, I was in. Thank God. Thanks for the help, alecxs!
glad to hear. by any chance did you use the SECURE DEVICE option of https://www.google.com/android/devicemanager to unlock phone? Because last time I used this feature it was broken, and my understanding is that google deprecated any remote lock screen by-pass functionality. Would be nice to know what worked for you.