Touch screen issue please help asap - G3 Q&A, Help & Troubleshooting

Hey guys just a quick and important question to help me fix my issue.
Its difficult to type with this problem so ill be short of words. Posting a screen shot whichis showing a constant touch on the middle of the status bar. I dont know whats wrong it just started this morning. And because of this im unable to use my phone properly. Its like the screen is constantly pressed from there. Kindly help me out. Thanks a lot
Sent from my LG-D855 using XDA Free mobile app

momerbk said:
Hey guys just a quick and important question to help me fix my issue.
Its difficult to type with this problem so ill be short of words. Posting a screen shot whichis showing a constant touch on the middle of the status bar. I dont know whats wrong it just started this morning. And because of this im unable to use my phone properly. Its like the screen is constantly pressed from there. Kindly help me out. Thanks a lot
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
This could be a number of things but I will try and narrow it down. If you are using a custom rom try to reflash it or flash another rom (do a clean install , wipe dalvik, system, cache, etc). If this doesn't work go back to the stock rom and see if the problem is still there. If the problem goes away on stock rom, then the issue is with whatever custom rom you are currently using. Worst case scenario is that this is a hardware issue with the touch screen and in that case you would have to send it back for a replacement.

Im using stock official rom
Sent from my LG-D855 using XDA Free mobile app

Reboot didn't fix it?
I would suggest a factory reset via the stock recovery.. You will lose all your data but in this way you know if it's a hardware defect, in the case it remains I would contact LG.

Related

[Q] jedi mind trick back button problem

Hey guys im not sure if its been covered anywhere else but im having an issue with the back button working at all on the newest release of the jedi mind trick rom, it sometimes responds and othertimes goes into vibrating spasms and i have to reboot to get it to stop. I have wiped, factory reset, reflashed the rom with no avail, the rom works amazing otherwise. Please let me know if anyone knows how to fix this.
Thanks
do you mess with your kernel settings ?? it might be you have you gov. to low that when you try to use it it does not have enough juice to pick up the pace try picking on-demand and noop if available never really heard of that prob..
I hadn't thought of that, ill see if that helps and let you know, thank you for the suggestion
Sent from my HTC6435LVW using xda premium
no problem sometimes when using a slower gov/sio can cause some lag that will make your keys unresponsive because its not waking up fast enough good luck glad to help
I am running this ROM with no issues what so ever, so if the above info does not fix your problem, I can at least tell you exactly how I flashed it anyway.
I used twrp 2.5. I clicked wipe...advance wipe...checked dalvik, data, system, and cache. Swipe to wipe then flashed ROM and reboot.
Good luck.
I'm beginning to think this is possibly a hardware issue, I have gone back and forth between slimbean and Jedi mind trick with a slew of different kernels with no avail, thanks for the suggestions guys
Sent from my HTC6435LVW using xda premium

I747m screen problem...please help!

Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
felcom said:
Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
BWolf56 said:
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
Click to expand...
Click to collapse
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
felcom said:
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
Click to expand...
Click to collapse
Sounds indeed like software issue. I'm not so sure what would cause it on stock rogers though.
Either way, you can find the stock ROM on sammobile.com or on this thread: http://forum.xda-developers.com/showthread.php?t=1822308
You'll need Odin to flash it. (It doesn't trigger the flash counter)
felcom said:
Phone is out of warranty so no go there....
Click to expand...
Click to collapse
Did you buy your phone with a credit card? Some cc's have warranty built in. Mine doubles what the manufacturer offers.
Thanks for the link. I will try it tonight and post the results. Really hoping it works.
Sent from my SGH-I747M using xda app-developers app
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
felcom said:
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
BWolf56 said:
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
Click to expand...
Click to collapse
Thanks. I might try it. Dont think I have too much to lose at this point. I always try and keep my phones nice so that when I get a new one I can sell the old one for good money to help offset the cost. This really messes with that system as the phone isn't worth much now...just bought an extended battery too...was planning to keep it for at least another 6 months.
Sent from my SGH-I747M using xda app-developers app
So just a quick update. For no apparent reason the phone started working fine again. It now turns on and off just fine. I'm not going to mess around with it anymore. That's really bizzare. I'll give it a couple days and will report back if it continuous to work fine or if the problem comes back. Thanks for the input.
Sent from my SGH-I747M using xda app-developers app

[Q] Soft keys issue- anyone elses soft keys just stoppped working

Hello everyone. I am here seeking help for my Optimus G Pro. My soft keys are not working, they just stopped working today in the afternoon. It all started when i tried to download the leaked vitnamese kitkat version for my e980. At that moment i was running G2 v5.5. The download was taking forever it had onlyva speed of 100Kb but it wasn't constant. So imagine i kept checking the progress every 10 minutes.
During one of those times i noticed the some activity on the screen as if it were being pressed in multiple places. It seemed weird to me, i just proceeded to wipe the screen. The screen acter normal again and it stood still. My susrprise was when i accidentally went into the wrong app when i was trying to check 9gag and i pressed the back button and instead it opened the app in the lower left corner. I thought it was my mistake but it wasn't when i pressed it again it highlighted a section on the running app. I stood still and analyzed the buttons and neither the back or menu button worked. I have made factory resets even a hard reset with no reaults. I am now running Sphinx v1.3 but the issue persist.
I have thought that either the phone is damaged, the keys may have been unmapped due to some issue with the old rom , the phone needs a touch firmware update or wether i have to replace the touch sensor. Though the rest of the touch screen works great. Also let me mention that the phone has not been droppen in a long time.
Maybe i could flash somehow the touchscreen firmware and it could help? I dont know.
I need advices and criteria from the experienced ones.
Anyone else has experiences this or knows whats going on?
Thank you in advance to anybody who wills to help me. ???
I had the same problem. In my case it was the screen. Lucky I am still under warranty so LG fixed that.
Sent from my LG-E980 using XDA Premium 4 mobile app
Thank you for your reply...
So, you have an idea what caused the problem? And how it coukd be fixed?
My screen on the physical end seems great.
I have had mines ever since it cameout so i doubt i qualify for warranty.
Sent from my LG-E980 using xda app-developers app
Has it been a year? If it hasn't then you should be under warranty.
Sent from my LG-E980 using XDA Premium 4 mobile app
i have same keys issue at my e980 did you solve this problem?

[Q] Touch sensitivity problem

I have installed gennext rom and it worked perfectly. But recently I experienced some problems in touch sensitivity. For example, if i touch and hold letter 'e' on my keyboard to enter number 3, it will type bunch of letter e's (eeeeee). I factory reset and installed the rom again. And touch was back to normal. But after few days problem came back. Is this a common problem or am I the only one having it? Please help
i'm having the same problem
I tought was the only one
I think it'a memory issue. Greenify nor cleanmaster didn't help
[UPDATE] It's weird but this touch problem goes away when I remove the back cover. I don't know how this is happening. Anyone know how to get rid of this?
Sent from my GT-I9082 using XDA Free mobile app
VajeenK said:
[UPDATE] It's weird but this touch problem goes away when I remove the back cover. I don't know how this is happening. Anyone know how to get rid of this?
Sent from my GT-I9082 using XDA Free mobile app
Click to expand...
Click to collapse
That's just a coincidence
??Thank Me Up If I Helped You ??
Nope, happens every time. Remove the back cover, it works perfectly. Put it back on, problem comes again
Sent from my GT-I9082 using XDA Free mobile app
so sad
I have the same problem
any help please
EssamFayez said:
I have the same problem
any help please
Click to expand...
Click to collapse
Flip Cover some time create this issue & the charger is also one of the reason.
my problem solved after changing the flip cover.
May be hardware or software problem.
As much i know when sometimes during charging if voltage is fluctuating or something u get screen problem, but as soon as u remove from charging it gets alright,
For u issue might be with the screen so u can test that by trying other rom if it works on other than problem is in software ( this is a good dignostic method) every mobile have a dignostic ussd umber try that and in that check screen testing so u may confirm via that too..I hope it was helpful
Change your swollen battery.
Thats the reason of problem of touch screen.
That was my problem after change battery everithing is normal.
Battery presure the back of phone.
That may be the reason. Swollen battery, why didn't I think of that earlier

LG G3 rebooting every few minutes

I've had my G3 for over a month now without many issues, however yesterday evening my phone randomly rebooted itself, and ever since reboots every few minutes, often when I unlock my phone or shortly after. I have booted in to safe mode, and reflashed both the latest i and j firmware updates but no success.
Any ideas or anything I can try to dig in to the issue further?
By any chance did you enable ART runtime in settings? Otherwise maybe you have a corrupt sdcard.
Did you try booting into recovery to delete the cache? All else fails, you might need to factory reset.
alondero said:
I've had my G3 for over a month now without many issues, however yesterday evening my phone randomly rebooted itself, and ever since reboots every few minutes, often when I unlock my phone or shortly after. I have booted in to safe mode, and reflashed both the latest i and j firmware updates but no success.
Any ideas or anything I can try to dig in to the issue further?
Click to expand...
Click to collapse
Its probably due to either overheating or you messed with something in the build.prop.
First is your phone rooted? If it is then did you do anything system-wise? (Xposed framework or edit the build.prop or attempt to "flash" something)?
Sent from my LG-D852 using Tapatalk
Colchiro said:
By any chance did you enable ART runtime in settings? Otherwise maybe you have a corrupt sdcard.
Did you try booting into recovery to delete the cache? All else fails, you might need to factory reset.
Click to expand...
Click to collapse
Thanks, unfortunately I'm still on Dalvik, and have removed my sdcard to try and remove another piece from the puzzle. I've factory reset and also flashed both an i and a j kdz using LGFlashTool2014.
Is it worth me following the guide here http://forum.xda-developers.com/showthread.php?t=2475045 or is the LGFlashTool2014 the same thing?
Helloworld294 said:
Its probably due to either overheating or you messed with something in the build.prop.
First is your phone rooted? If it is then did you do anything system-wise? (Xposed framework or edit the build.prop or attempt to "flash" something)?
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
I've had Xposed installed with a few modules since I first had the phone, and hadn't added any new modules recently, although I guess possibly one of them may have updated. I've since done a factory reset and flashed however so can no longer check. Would I be right to assume the re-flash would have put everything back in a stock state?
alondero said:
I've had Xposed installed with a few modules since I first had the phone, and hadn't added any new modules recently, although I guess possibly one of them may have updated. I've since done a factory reset and flashed however so can no longer check. Would I be right to assume the re-flash would have put everything back in a stock state?
Click to expand...
Click to collapse
Reflash puts everything the way it was when you first took the phone off the box with the excitement and love.
Sent from my LG-D852 using Tapatalk
Xposed causes my LG to reboot every few minutes, so it could be that.
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
MythicBlue said:
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Na man its all about the lightbulb in your room, replace that and the reboots will stop.
Sent from my LG-D852 using Tapatalk
MythicBlue said:
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Really? Seems far fetched, but I'm willing to try anything now! I'll test with a colleagues battery tomorrow and let you know how I get on!
alondero said:
Really? Seems far fetched, but I'm willing to try anything now! I'll test with a colleagues battery tomorrow and let you know how I get on!
Click to expand...
Click to collapse
Unfortunately that didn't work either. Looks like it'll have to go back for repair.
As a last gasp attempt to see if anyone else has any thoughts, I've noticed the following message in the logcat near when the phone restarts itselfL
[ 09-24 20:49:38.359 331: 331 E/ThermalEngine ]
out low battery limit.
Click to expand...
Click to collapse
I can't find anything online but I wonder if the phone is thinking it is overheating and therefore restarting? The device feels cold to the touch so I don't think it is actually overheating
Sounds like one of the chips is overheating. Maybe not be seating with the heatsink or whatever is supposed to help it keep cool. Ide take it back and get a replacement.
Helloworld294 said:
Na man its all about the lightbulb in your room, replace that and the reboots will stop.
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
Man the guy is having issues with his phone and ur making fun of it?? Dont you have anything better to do?? Put yourself in his position before u say anything idiot !!
mustang2012 said:
Man the guy is having issues with his phone and ur making fun of it?? Dont you have anything better to do?? Put yourself in his position before u say anything idiot !!
Click to expand...
Click to collapse
Wow I guess its someone's time of the month.
Sent from my LG-D852 using Tapatalk
Interesting development, I flashed the Deviant CM11 AOSP rom on to it (using Tethered TWRP) and whilst it couldn't do much it lasted a whole day without rebooting. Unfortunately flashing the stock firmware or any other kdz back to the device causes the rebooting again. I'm still suspecting it could be a thermal issue, the phone wasn't exactly being stressed on Deviant.

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