PC Suite Problem - G3 Q&A, Help & Troubleshooting

Hello. I was experiencing alot of shutdowns and reboots in my LG G3, so I decided to make a factory reset. I did the backup via LG PC Suite. Everything went fine. When i finished the factory reset I connected the phone via MTP and I can't find the phone. The weird about this is that the phone shows up on the "Computer" folder. I tried to unistall and reinstall the PC Suite, and tried to install the drivers by hand. Nothing is working and I can't find a solution. I just need to extract the ECBK file, because now I got no contacts and I can't find a app that open this file. Thanks for ur time

Related

[Q] Unable to transfer media from Nexus to PC

Hey guys I'm having troubles connecting my Verizon Nexus to my PC and transferring files over. When I connect the phone to my computer it does load up like normal and I'm able to access the internal storage on my phone, as well as search through the individual folders. Unfortunately I'm unable to transfer anything from the phone to the computer and vice versa. Is it because I have the wrong drivers installed or that they were installed incorrectly? Does it have to do w/ using the All-in-one tool kit to root the phone? The actual media transfer will attempt to occur, but will be stuck at the "copying" stage for quite a long time. So I've just cancelled everything altogether. Anyone else experiencing/has experienced this as well?
Have you tried restarting your phone? Sometimes, MTP starts acting funny, and i fix it rebooting the phone. You can also try reinstalling the drivers. Download them directly from Google. using the SDK.
djluis48 said:
Have you tried restarting your phone? Sometimes, MTP starts acting funny, and i fix it rebooting the phone. You can also try reinstalling the drivers. Download them directly from Google. using the SDK.
Click to expand...
Click to collapse
Just tried to do a reboot with no luck

Is there a fix for the MCP connection fail thing?

Hi,
I'm having some issues where the MTP driver fails to load. Tried all the obvious stuff and did a lot of reading of forums and stuff but can't find a fix. Could anyone help me to fix it please?
Here's what hardware I have and what I've tried so far:
Tab Pro 8.4 16gb wifi UK model, rooted.
Connected via cable to Dell XPS 17, latest USB drivers installed, win 7 x64.
First of all, I enabled USB debugging and windows installed drivers for all except MTP.
Tried installing the Samsung driver package, same problem. Uninstalled at present.
Installed kies, didn't work, wouldn't even connect to the device. Uninstalled.
Followed the instructions on the wiki but the suite software installs the driver succesfully but then windows won't accept the driver. Tried the workarounds in the wiki but still no luck.
Tried rebooting the tablet and leaving the cable connected.
Tried wiping the cache.
Tried restarting both the tablet and laptop after reinstalling software and drivers, still no luck.
Found several workarounds on my travels, one was a command line for windows to add to usergroup ( it's on the laptop downstairs, will add it to the post tomorrow).
One post said to change a registry entry...really? Tried that, and another registry trick, but still no.
Using the same laptop, I had similar problems trying to flash a custom rom onto an s4, but the CM installer worked first time. I've done a fresh install of win 7 since then.
Can anyone shed any light on this for me please? Is there any kind of workaround? Running out of ideas!
Thanks
Fixed this, well, kind of. Here's a quick rundown of what I did, for people like me who are struggling with connection problems.
I thought I had tried everything, was going to dump the whole thing and then remembered that I'd fixed some previous USB problems (sound card) by doing a clean boot.
First, remove Kies.
The only other thing that is required are the samsung mobile drivers from their website. I tried with and without and this would only work with them installed.
Restart your tablet, make sure MTP is selected.
You can find out how to do a clean boot for you version of windows here.
Leave your device connected via USB cable. Once you have clean booted into windows, windows will attempt to install the drivers from windows update, let it do this. It can take a minute or two to complete. You should then see a green tick in the notification area rather than the dreaded red cross.
If, for some reason, the driver doesn't install first time, you can unplug and then plug back in the USB cable and this should do the trick.
What I did find, is that the connection wasn't consistent, I could restart either my laptop or tablet and then it wouldn't connect, so I'd have to go through the above process again to get it to connect.
Doing this allowed me to flash the Clockworkmod recovery with odin 3.09, but for whatever reason, I was still unable to use the recommended Eimdall suite to flash cyanogenmod.
In the end, I downloaded the CM11 zip file to my tablet (via http) and then used ES file manager to move it to the SDCard root and then clockworkmod picked it up from there.
Also, once CM was installed, there were no connection problems at all, as far as I can see.
Hopefully this will help others in the same predicament.

[Q] LG Pcsuite

Hi, i have problems with the pc suite on windows 8. I have installed the usb drivers and can access LG mobile support tool, and it recognices my phone, but the Pc suite wont. The Pc suite also "claims" that there is a updated Pc suite that i should install, but when i press the install button i get this message: Could not confirm update with updateserver". Am i retarded or what gives?
(reason for wanting to use the Pc suite is for loading pictures to my pc. I know there are other options, but just want to give it a try. Does anyone else got this problem?
I have reinstalled usb drivers, and reinstalled the PC suite but with no sucsess. Also when i connect the usb cable is is in (MPT) mode, and have tried the (PTP) mode as well.
Thanks for your imput :good:
*Øyvind*
+1, I have exactly the same problems, feeling a bit nuts too..... There is no special reason to have vorking pc suite, but if its there, it should work.
Mailmanxxx said:
+1, I have exactly the same problems, feeling a bit nuts too..... There is no special reason to have vorking pc suite, but if its there, it should work.
Click to expand...
Click to collapse
Yeah it is anoying as hell! for me! I will try to delete the PC suite and USB drivers and try to install it all over again. Will post back if i can fix it.
Okay i got it fixed. I unistalled Lg Suite, LG mobile support tool and usb drivers. I then connected the phone to my pc via USB so that the drivers would install. After that i went to my computer and found an Icon for the LG (not a musicplayer or a harddrive, but a Mobile phone Icon) pressed it and followed the instructions. Looks like a got a newer verson of the LG suite than the one on their official webpage. File was bigger (229MB, and the old file was 206MB) After installing this everything worked.
ps Sorry for the language :silly:
Nice to see u managed to fix it. I'm gonna try that also. Gonna report back.
It still amazes me that LG have not added anything for Mac users. If you have a Mac product and an LG device, well forget it!
The version of PC suite from the website is fine, you just need to allow it to update itself, if you have done the old flashtool hacks in the past your hosts file is likely blocking the pc suite from running the update which is why you are having problems.
Lennyuk, my hosts file is good, I removed everything related to LG including all usb drivers, connected phone to pc let it install new drivers and voila, LG suite works. ? Seems like foxtrott2's solution works ?

[Q] Stuck in Boot Loop - Fix without Reset?

In order to fix my issue connecting to WiFi access points, I decided to delete the files within the /etc/wifi folder (was supposed to delete /data/etc/wifi?)
Since doing so, my phone has been stuck in a boot loop, not allowing me to change much on the phone in that time (maybe 5 secs).
I don't have a recovery installed (just the root with towelroot), so don't have a nandroid backup, and stupidly didn't take a titanium backup.
I do have a backup of the deleted files on my External SD, so could put them back in place, if possible.
Does anyone know of a solution to fix the boot loop, without wiping my data?
Or an option to backup at least my SD Card (ideally data as well) before I factory reset?
Thanks
Idk if it can help, but I did recovery from PC Suite just to get the KDZ of my phone.... It took his time so I went to dinner but when I came back my phone was already flashed. I didn't lose my data or apps it just flashed over it and unrooted (but you can root again).
Here are the answers:
Next time before mase with the root files backup all to SD or PC.
http://forum.xda-developers.com/lg-g3/help/help-lg-g3-d855-boot-loop-t2805286
-
http://forum.xda-developers.com/lg-g3/help/help-stuck-download-mode-t2822338
-
http://forum.xda-developers.com/showthread.php?t=2785089
-
The problem I have is that I cannot get PC Suite to see my phone or connect to it - Probably because I can't get the MTP driver to install.
I've been looking for the KDZ file for the 32GB Eurpean D855, but I have not found it as yet. Also not sure which DLL file I am supposed to be using for Flash Tool!
I did get so close to moving the files back to their correct location, but need like 1 second extra before the reboot!
RudeYute said:
The problem I have is that I cannot get PC Suite to see my phone or connect to it - Probably because I can't get the MTP driver to install.
I've been looking for the KDZ file for the 32GB Eurpean D855, but I have not found it as yet. Also not sure which DLL file I am supposed to be using for Flash Tool!
I did get so close to moving the files back to their correct location, but need like 1 second extra before the reboot!
Click to expand...
Click to collapse
Have you tried to boot in secure mode? Maybe it can give you more seconds.
Just hit power button and when menu comes keep pressing shutdown until appears the message to boot into secure mode.
Also you can try the twrp method and use adb on it to restore files.
Managed to get it recognised on a Windows 8 machine, rather than a Windows 7 machine (yep, strange huh)... managed to restore using PC Suite - no data loss, so i'm very happy!
RudeYute said:
Managed to get it recognised on a Windows 8 machine, rather than a Windows 7 machine (yep, strange huh)... managed to restore using PC Suite - no data loss, so i'm very happy!
Click to expand...
Click to collapse
What did you do to managed to restore using PC Suite - no data loss a little details will halp to others? :silly:
u1988 said:
What did you do to managed to restore using PC Suite - no data loss a little details will halp to others? :silly:
Click to expand...
Click to collapse
I told him on first reply. If you flash to recover through pc suite, it just flash over it without deleting anything.. It just unroot but you can root again.
badtzo said:
I told him on first reply. If you flash to recover through pc suite, it just flash over it without deleting anything.. It just unroot but you can root again.
Click to expand...
Click to collapse
As above. Even if it seems phone is not recognised in Pc Suite (but seems to be in Windows) connect phone and in LG PC Suite select Mobile Device > Restore Upgrade Errors
RudeYute said:
As above. Even if it seems phone is not recognised in Pc Suite (but seems to be in Windows) connect phone and in LG PC Suite select Mobile Device > Restore Upgrade Errors
Click to expand...
Click to collapse
Bootloop began after I though I did a mod and saved the 644 permissions.
PC Suite does not find the phone, even in with above method.
Other ideas?

LG 3 D855 To pc

Hello my friend
I cant understand the D855 while trying to connent it to my PC.
I have installed all the drivers and PC suite
When I connect it with the usb cable- its makes the desired sounds - seems that everything is ok!
even V green mark that the driver installed is shown.
But, the most important- I cant see the Drive shown when I open "my computer" on PC
Dont have access to folders and files.
I tried more then everything
Change to MTP
Debuuging mode
Change some usb cable
I already make a hard reset.
The main problem is with morelocal 2 language.
In order to make the app change a language- I must connect it to the PC.
So
what do you think the problem is ?
Is there any way to install another rom without connection to PC ?
Thank you so much
salman
Well, I have kinda the same problem. My G3 isn`t recognizied by my pc or laptop in any way beside that sound it makes if you connect an usb device to it. It doesn`t shows up in the explorer or the device manager no mater how many times I install the drivers. I also tried to change the mode from MTP to PTP and anything else that is there. I resetted it a few times but nothing. Debugging mode also didn`t change anything. And of course I can`t flash a stock firmware because the Flash Tool won`t recognize my phone. What also is strange on my phone, if I disconnect my phone from my pc, my phone is still "charging" and it doesn`t change until I reboot.
I`m open for any suggestions which could solve this problem.
My G3 is a European modell, with 32GB. Current version is V30C and it was rooted with kingroot for this "two apps on screen" thing.

Categories

Resources