SIM not installed issue - ZenFone 2 Q&A, Help & Troubleshooting

Hi all,
Writing this down to help. I was using ZF2 with no issues, working perfectly fine. Then I have to travel and bought second sim to save on roaming. Now when i used this sim , I started facing issues of sim not installed in the same slot1 where my original sim worked fine. My other sim was now in slot2 and working fine. So i got both sims out to check. Ok the issue was the difference in width of sim card. My original sim card is slightly more big then the new one. So the sim slot1 hangs to bulkier sim perfectly fine but my new sim card would not get hold in slot1. It would look like as sim is locked in slot but if you drag it back it will come out. Therfore with some bumps in your pocket phone will show no sim card installed. How i handled, i put a small piece of plastic between both sim slots which keep sims tight and working always.
Nutshell if you see sim not installed issue check that sim is perfectly fitted in slot.

Yep, had the same issue several times. Opened up the back cover, refitted sim and it worked again. happens on irregular Intervals..

Use a piece of paper to ensure that the sim remains fixed.. Used to be a bother but now it's just fine..

I have not faced this issue yet, But my Back cover has two small Rubber bars which seem to take care of the SIMs (I guess)

Related

[Q] SIM failure

Hello i've started to have problems with SIM card, sometimes randomly it just pops up window that SIM card is not inserted and all i can do is restart phone and even when i restart it it cannot find the SIM card, i have to pull out the battery and reinsert the SIM to make it work, it might be because of the guy at t mobile who cut the SIM card wrong and it gets dislocated in the solo and also it might be system failure so im asking is anybody else experiencing this?
Yes I experienced this. It was really annoying. I managed to fix it by removing the sim card and wiping it gently using cloth. If that didn't fix it, then ask your carrier for a new sim card, because yours might have become defective.
SIM not detected
Hello, i have the same issue.
Nothing helps. Put in and out different SIM Card's. No one of all SIM are detected.
Could it be, that a self cuted SIM, to Microsim Formfaktor, damaged the SIM Reader of my new Note?
But yesterday it works really fine with the self cuted SIM. In the Evening i put out the cuted SIM und put in a other (Origin) Microsim from an other Carrier, that works fine too.
After that, i put the cuted SIM with an Adapter into my old Desire. Then i have issues with 3G Networks. The Desire find 3G Network, connect to the Network and lost the connection immediately. When i choose only 2G Networks it would connected.
Today at the morning, i want to know what's wrong. Desire or cuted SIM. I put the cuted SIM back into my Note. Boot the Note. If it booting up, it poped up a message, that the Phone must be restart because the SIM has been changed. When the Note reboot again it, it shows a SIM Icon in the Notification Bar and tells it's no SIM Card inside. I tried the other Microsim (OEM cuted) it won't be detected too.:crying:
Does anybody have a solution for me?
Thank you i tried to clean the SIM card a little bith with cloth and spits and grits, did not happen since then, i hope it will be solved, if not i will try to get a new sim card from carrier, after all the SIM card is like +11 years old

No sim

Tried putting another sim card in my unlocked note 2, then replaced my sim which is I inside an adaptor to allow a nano sim to fit....alas I am now constantly getting the message no sim.
Have reflashed back to stock, reset, even tried another sim card still the same no sim, even though my imei number etc is in tact, please help
THUDUK said:
Tried putting another sim card in my unlocked note 2, then replaced my sim which is I inside an adaptor to allow a nano sim to fit....alas I am now constantly getting the message no sim.
Have reflashed back to stock, reset, even tried another sim card still the same no sim, even though my imei number etc is in tact, please help
Click to expand...
Click to collapse
your problem is hardware, not software.
you busted your sim module. you have to buy a new sim module. probably one of the small metallic pins caught the hinges of your adaptor when you pulled it out.this is why your sim is no longer read after pulling out your sim.
Thanks for that, that's what it seems like, needs a new sim tray, apparently £35 fitted, so not to bad

NO SIM Card Error Replaced Sim Card Tray and Daughter Board

I have a problem. I started getting a no sim card error awhile back and if I played around with my sim card for a little while and put tape on the back it worked. Eventually though it just quit. So I ordered a new sim card tray and put it in but in the process I broke the clip on the daughterboard that holds it down... So i ordered the daughterboard as well and have installed it and EVERYTHING works on the phone except the stupid Sim Card work. I have actually tried two different new sim card trays because I thought maybe I had a dud. I have also gotten a new sim card and tried it out in other phones.
I have the latest Skydragon gpe rom installed on a stock At&t phone any help or suggestions would be greatly appreciated.
I have the same problem, try the original flex cable between the main and daughter board.

"No SIM Card Detected" (with temporary solution)

For a little comtext: My wife. And purchased an LG Nexus 5, each, via Google ProjectFi about 9 months ago. We have been happy with the service and aside from little issues (like no audio hardware buttons after recent upgrade in December 2016 on the Android Beta Program; we have been happy.
My wife, today at work, messages me (via WiFi) that her phone said "No SIM cars detected". When she got he we took out her SIM card and re-inserted. Then restarted to no avail. So then I opened the phone app and ended "*#*$4636*#" to enter Testing. Her settings where the same as mine (my Mobile network was working).
So, I took out my SIM card and inserted her's into mine.. And it worked! So it wasn't a bad SIM card.
My next step was to use my SIM card holder and use it with her SIM card in her phone (and use her holder with my SIM on my phone). Well then! It works both of us and now I have no one that works. All I can think of is that the slot where you insert the SIM card on her phone us warped and nine is in perfect condition condition.
If anyone has any theories, please let me know. Aside from that, I hope that helps someone.
(I'm sure there are duplicate threads- this thread is a tad different as I explained briefly the problem with my quick resolution/solution).-bj

Dual sim tray in single sim model?

I'm going to be traveling internationally in a few months, and more than likely going to end up on a local SIM where I'm going for while I'm there.
On the single SIM tray there appears to just be a spacer molded into the tray where a second sim would go in the dual sim version. I'm thinking about ordering a dual SIM tray from China on eBay (10 bucks) so I can use the second sim slot in the tray as storage for my not in use sim.
Anyone know of any reason this shouldn't work? I can't think of any reason it shouldn't...
dandrumheller said:
I'm going to be traveling internationally in a few months, and more than likely going to end up on a local SIM where I'm going for while I'm there.
On the single SIM tray there appears to just be a spacer molded into the tray where a second sim would go in the dual sim version. I'm thinking about ordering a dual SIM tray from China on eBay (10 bucks) so I can use the second sim slot in the tray as storage for my not in use sim.
Anyone know of any reason this shouldn't work? I can't think of any reason it shouldn't...
Click to expand...
Click to collapse
You'll have to flash a dual sim firmware package but there's issues with flashing firmware that's not what originally was installed on your moto z play.
You could ultimately loose your IMEI , Which would render your phone useless.
It's just easier to sim unlock and insert a single sim.
Sent from my XT1635-02 using XDA-Developers Legacy app
flashallthetime said:
You'll have to flash a dual sim firmware package but there's issues with flashing firmware that's not what originally was installed on your moto z play.
You could ultimately loose your IMEI , Which would render your phone useless.
It's just easier to sim unlock and insert a single sim.
Click to expand...
Click to collapse
I'm already sim unlocked (have the US unlocked version courtesy of republic). My intention is to only use whichever sim is in slot 1. I'll manually pull the tray and switch sim positions when I need to switch. I just want the second slot as dead storage space for the unused sim card. Just wondering if there's something physical in the guts of the single SIM version that could be damaged by or cause damage to the unused sim in slot 2 of the tray. Or if there's something physically different about the dual SIM tray that will not allow it to fit in the single SIM version of the device.
Definitely no flashing of dual SIM firmware happening on this device.
You should be fine. Just make sure that the active sim goes in the same slot as where it would go in the single-sim tray and the inactive sim go in the spare slot. It's a good way to not lose a sim card. I was thinking of doing this for my single-sim, carrier variant Moto x play, but never bothererd.
titaniumtux said:
You should be fine. Just make sure that the active sim goes in the same slot as where it would go in the single-sim tray and the inactive sim go in the spare slot. It's a good way to not lose a sim card. I was thinking of doing this for my single-sim, carrier variant Moto x play, but never bothererd.
Click to expand...
Click to collapse
Thanks. Avoiding losing a sim while on my trip is my primary reason for doing this. Guess I'll give it a shot!
Update:
Received dual Sim tray from China today (13 days order to door, $10 shipped on eBay)
Visually compared both, they seem basically identical, with the exception of some type of serial number sticker on the original single Sim tray.
Fit isn't quite perfect - the angle of the outer piece of the tray isn't quite right, so it's a tiny bit recessed into the edge of the phone on one end, and slightly raised on the other end. Enough to be visually noticed if you're looking for it, and can be felt running a finger nail over the seam between the edge of the phone and the Sim tray. Don't believe it's enough to present any "catch" issues if running naked, and a total non issue if using a case or bumper.
No apparent functional issues - device connects fine using Sim 1 slot in tray. Did not feel any unusual resistance when inserting tray with both Sims aboard. Obviously doesn't see the Sim in slot 2.
Nice to be able to carry both my Sims with me, worry free. Worth the money for my use case.

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