[Q] SIM failure - Galaxy Note II Q&A, Help & Troubleshooting

Hello i've started to have problems with SIM card, sometimes randomly it just pops up window that SIM card is not inserted and all i can do is restart phone and even when i restart it it cannot find the SIM card, i have to pull out the battery and reinsert the SIM to make it work, it might be because of the guy at t mobile who cut the SIM card wrong and it gets dislocated in the solo and also it might be system failure so im asking is anybody else experiencing this?

Yes I experienced this. It was really annoying. I managed to fix it by removing the sim card and wiping it gently using cloth. If that didn't fix it, then ask your carrier for a new sim card, because yours might have become defective.

SIM not detected
Hello, i have the same issue.
Nothing helps. Put in and out different SIM Card's. No one of all SIM are detected.
Could it be, that a self cuted SIM, to Microsim Formfaktor, damaged the SIM Reader of my new Note?
But yesterday it works really fine with the self cuted SIM. In the Evening i put out the cuted SIM und put in a other (Origin) Microsim from an other Carrier, that works fine too.
After that, i put the cuted SIM with an Adapter into my old Desire. Then i have issues with 3G Networks. The Desire find 3G Network, connect to the Network and lost the connection immediately. When i choose only 2G Networks it would connected.
Today at the morning, i want to know what's wrong. Desire or cuted SIM. I put the cuted SIM back into my Note. Boot the Note. If it booting up, it poped up a message, that the Phone must be restart because the SIM has been changed. When the Note reboot again it, it shows a SIM Icon in the Notification Bar and tells it's no SIM Card inside. I tried the other Microsim (OEM cuted) it won't be detected too.:crying:
Does anybody have a solution for me?

Thank you i tried to clean the SIM card a little bith with cloth and spits and grits, did not happen since then, i hope it will be solved, if not i will try to get a new sim card from carrier, after all the SIM card is like +11 years old

Related

No SIM card error message

Have any Glide owners seen this? My wife's Glide was replaced at an AT&T warranty center recently (home,back,menu, and search buttons stopped working) and every once in a while I see the no network icon on the phone. I go to Mobile Networks and the no SIM card message popup appears. After several power off, take out/put back in SIM card, power up phone attempts the phone eventually sees the SIM card and all is well. I do notice that the SIM card does slide in/out very easily. I put in a small piece of paper to keep the SIM card snug, hopefully that will fix the problem. Anyone else experience this problem?
gnahc79 said:
Have any Glide owners seen this? My wife's Glide was replaced at an AT&T warranty center recently (home,back,menu, and search buttons stopped working) and every once in a while I see the no network icon on the phone. I go to Mobile Networks and the no SIM card message popup appears. After several power off, take out/put back in SIM card, power up phone attempts the phone eventually sees the SIM card and all is well. I do notice that the SIM card does slide in/out very easily. I put in a small piece of paper to keep the SIM card snug, hopefully that will fix the problem. Anyone else experience this problem?
Click to expand...
Click to collapse
I had an issue with this before try to tape the sim card in place see if that helps
Sent from my SGH-I927 using xda premium
Tried the tape and still got the sim card error message after a day or so. I went to the AT&T warranty center and they put in a new SIM card. The phone works fine now and hopefully will stay that way. The tech put a note in our acct of the SIM card issue in case it pops up again.
Also, FYI.... Samsung Kies does NOT work when you have the SIM card error message (for backup/restore). Kies just spins the "Connecting..." status forever. I spent a few hours selecting the troubleshoot button that reinstalls the drivers, uninstall/reinstall Kies, installed Kies on another laptop, etc...nothing. The moment the SIM card issue was resolved, Kies connected just fine. The Glide also seems to like to enable USB debugging mode on its own, which disables the MTP connection that is required by Kies. fun.
It would be nice if Kies threw a "Cannot connect, no SIM card detected" message...
I have the same issue. My glide came refurbished and about once every two or three days I will notice that the phone is no longer recognizing the sim card. I have to take the battery out and take the sim card out. Then i have to put the sim card back in and then the battery and turn it on and its fine for another few days. I have had 3 different sim cards and it still does the same thing. AT&T just refuses to acknowledge that its not the sim card.
iambatman85 said:
I have the same issue. My glide came refurbished and about once every two or three days I will notice that the phone is no longer recognizing the sim card. I have to take the battery out and take the sim card out. Then i have to put the sim card back in and then the battery and turn it on and its fine for another few days. I have had 3 different sim cards and it still does the same thing. AT&T just refuses to acknowledge that its not the sim card.
Click to expand...
Click to collapse
I have the same problem where ICS will just not read a sim card. I have tried multiple carriers SiM's and none of them work. Does anyone know how we can force Android to read and then request a SIM. It is not a problem of the SIM not being seated properly since it was working directly before the ICS upgrade and when I downgraded the first time it read my SIM without a problem.
I have not yet had any problem like that, I have had issues with data and wifi, but later found that it was the software I used before for battery management had an update that shut off those services and have fixed.
SIM card errors though, I only got 1 once but that is because the simcard holder in my phone seems loose and it wiggled out once and after that was nothing a gentle squeeze couldn't fix.
Samsung SGH-i927:
ICS Leak I927UCKL1 4.0.4 Stock
CWMR Touch v4.0.0.1
Keyboard fix
Superuser 3.2r3 ARM Optimized
LiteKernel v5.2
quick update, so far so good with the new SIM card. no sim card errors
spoke too soon! got the sim card error this evening. went to the AT&T warranty center again and got a replacement phone. this one better work.
SIM card error mesage again with phone #2. so far:
1) new phone, same SIM card, same battery
2) same phone, new SIM card, same battery
3) new phone, same SIM card, same battery
I'm starting to think this might be a cell tower issue since the other problem with this phone is that the phone would sometimes not ring or show any missed calls. maybe now it throws the SIM card error instead??
the mrs is going to go to the warranty center again to try to get a new battery and charger. we'll see.
final summary, new battery and still get the sim card error. AT&T is sending a Galaxy S2 skyrocket as a warranty replacement. My wife tried out swiftkey 3 and is willing to make the jump to a touchscreen keyboard.
Sorry to bump an old thread, BUT, a factory reset fixes the issue. My wife had this problem. It occurs if the SIM card is ejected by accident for any reason while the phone is on. The simcard does not lock in at all so I can only assume she bumped it just right. I got a full replacement phone from ATT, and while messing with it while on, the simcard fell out. After turning it off and putting the sim back in, the same problem occurred on a brand new replacement. A factory reset solved the issue.
I was googling about this and saw this thread. Figured I'd add my 2 cents, and what solved it, but I am still replacing the sim just in case.

[Q] No SIM card problem..PLEASE help!!!

OK, so I've searched these forums, and various other forums, quite extensively to solve my problem here. My buddy purchased an ATT Samsung Galaxy S3 off of a friend. He unlocked the phone, using the free method mentioned within these forums multiple times (entering digits in to the dialpad, going through menus, etc..). With that, he was able to use his T Mobile Straight Talk SIM card to use Straight Talk's services. On a suggestion from me, I told him to save some money, and switch over to T-mobile directly.. get the $30 a month plan. He did.
When he set up his sim card from straight talk, he had to cut it to fix the S3. It worked fine, but when he removed the sim card, he thought he could have damaged the sim card holder. Lo and behold, inserting the T-mobile sim card is netting a "No Sim Card.. Emergency Calls Only" message. I believed possibly he unlocked his phone improperly, based upon the fact that, apparently, per these forums, Straight Talk doesn't require your phone to be unlocked? Regardless, we re-unlocked the phone, using the free method mentioned within these forums, but still the sim card doesn't recognize. We tried my t-mobile sim card, which works fine in my nexus 4, and that didn't recognize.. but his sim card DOES recognize in my phone. We tried a verizon sim card, and that doesn't recognize. We have NOT tried an ATT sim card, but he's going to do so shortly, to see if that recognizes.
Thinking this could be a software issue, I wiped his phone's cache, data, etc.. and reset the phone to factory defaults. Still the no sim card error. So he bought a new sim card holder off e-bay, removed the back, removed the old sim card holder, put the new sim card holder in.. still no sim card error. Still doesn't work with any of the sim cards we've tried.
I then wiped the phone yet again, rooted it, and installed cyanogenmod, thinking possibly that it was software related still. Still, no sim card error. I took the phone apart, cleaned the contacts with a q-tip and denatured alcohol, cleaned the motherboard, cleaned the plugs for the sim card holder... still no sim card error.
So as far as we can tell, the phone is unlocked, rooted, has been tried with a custom rom, stock rom, and the stock rom that worked perfectly fine one week ago. We have replaced any potentially bad hardware (although, potentially, the new hardware could ALSO be bad I suppose). As far as I can see, this is not a software issue, nor is this a hardware issue.. yet, it still doesn't work. I'm really out of possible solutions at this point, and I implore the help of these forums to give me a lead or something for what can be done. This is a nice phone, and my buddy's not that well off; he can't really afford anything other than a flip phone, and he spent a good chunk of cash on a glorified tablet at this point. Please help! Thank you!!!
EDIT: I also tried cramming a piece of paper in to both the old sim card older, and this sim card holder, to ensure the contacts are touching properly

No sim

Tried putting another sim card in my unlocked note 2, then replaced my sim which is I inside an adaptor to allow a nano sim to fit....alas I am now constantly getting the message no sim.
Have reflashed back to stock, reset, even tried another sim card still the same no sim, even though my imei number etc is in tact, please help
THUDUK said:
Tried putting another sim card in my unlocked note 2, then replaced my sim which is I inside an adaptor to allow a nano sim to fit....alas I am now constantly getting the message no sim.
Have reflashed back to stock, reset, even tried another sim card still the same no sim, even though my imei number etc is in tact, please help
Click to expand...
Click to collapse
your problem is hardware, not software.
you busted your sim module. you have to buy a new sim module. probably one of the small metallic pins caught the hinges of your adaptor when you pulled it out.this is why your sim is no longer read after pulling out your sim.
Thanks for that, that's what it seems like, needs a new sim tray, apparently £35 fitted, so not to bad

SIM card not detected

Hi, I was using my Z1 compact today, waiting in line for lunch, and all of a sudden got a SIM card not detected error. I rebooted, nothing. I took out my sim and reinserted. Nothing. No sim card detected, emergency calls only.
Do I have a hardware problem?
--When I first got the phone, running stock, I had this problem intermittently. But I chalked this up to using a SIM card adapter (I had a nano sim inside a microsim adapter).
--Currently I am running a CM11 ROM.
--I changed to a different CM11 based rom (AOKP) from 4/30 and still no SIM detected.
--I actually have a microsim, no adapter needed, and it too is not detected.
--I put in my original nano sim inside an iPhone and the iPhone detects the SIM just fine.
So I know the problem is not the SIM itself.
I feel very sure it's not a ROM problem.
But then that leaves a hardware problem--how often does this happen?
Thanks!

Help FAST!

So, I got the g-pad in the mail today. When I opened the sim card slot there was no tray, and I slid the sim. IT says the sim card is not inserted or inserted wrong. Of course when I look it up I see I need a tray or the sim card which is stuck in the tablet... What should I do? Is there an easy way to get the sim card out, or do I need to go to verizon, and hope they will help me out.
Tweezers?
Too far back

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