[Q] Tablet stuck on Samsung splash screen - Galaxy Tab S Q&A, Help & Troubleshooting

Hi there,
Earlier today I plugged my tablet in to charge and left the room. When I came back, the screen was on (very dim) with the Samsung splash logo running. The tablet does not react to anything. Holding the power button changes nothing (so it doesn't turn the tablet off). I unplugged the charger hoping the battery will slowly drain and turn the device off for me. Any tips?
My device is rooted btw.
e: holding power, volume up + down for a few seconds made the tablet reset. All fine now.

I'm experiencing the same behavior meanwhile on two different German SM-T800s. Both have been charged, diconnected (everything still OK) and lay unused for a few hours. Upon picking them up, the screen displayed the above mentioned Samsung Logo.
Here are a few facts about the Tablets:
Purchased and made a OTA update to LP (5.0.2)
Rooted using CF-Auto-Root
Kernel: 3.4.39-4620222 [email protected] #1 Fri Apr 3 09:48:41 KST 2015
Buildnumber: LRX22G.T800XXU1BOD1
SE for Android Status: Enforcing SEPF_SM-T800_5.0.2_0022 Tue Jun 23 14:43:13 2015
There haven't been any updates or modifications of apps or Android itself, which might be seen in a causal context.
As Grawl mentioned the tablet doesn't react to anything. I tried the following on one device
Long press of power button
Power button + vol up + home button
connecting to PC via USB, device is not recognised (Kies is trying to establish a connection, but eventually failing)
connecting to a usb charger
I noticed a significant generation of heat right between the camera and the Samsung logo on the backside, I normally only notice when I've been gaming for a long time. Both have the original Book Case Cover attached.
I decided to let the tablet discharge and see what happens. After letting it lay overnight, without the cover I was anxious and again tried to press power button + vol up + home button and this time the screen went blank and the tablet booted up, which felt a bit longer than usual. I've started the tablet a few times since and everything seems to be back as before this freeze up.
Could it be a 'heat' issue or does anyone have a clue as to where we might look for a cause? Any help is really appreciated.

To add more information:
- I also updated to 5.0.2 using OTA update
- Also rooted using CF-auto-root
- Kernel: 3.4.39-4403645 [email protected] #1 Tue Mar 17 11:45:21 KST 2015
- Build: LRX22G.T805XXU1BOCC
- SE Status: Enforcing SEPF_SM-T805_5.0.2_0022 Tue Jun 23 15:38:49 2015
I don't think heat was the issue (in my case). It was a rainy day with temperatures of around 20C. The week before I used the tablet outside, when it was 35C+. I made no changes or installed new apps 24 hours prior to this incident.

I mentioned 2 devices and was expecting the second one to be handed to me by my parents. But they took matters in their own hands.
They let the SM-T800 drain the battery and connected it to a charger when the screen was all black (no Samsung Logo anymore). They told me that the green battery symbol appeared, just as it does on a switched off device that's charged. Unfortunatly it wasn't possible to see what would have happened, when the device would be fully charged, as my mom, in her infinite wisdom, decided to boot it into recovery mode (as I had asked her to try that two days prior , which didn't result in any reaction at that time). After choosing 'reboot system now' the T800 started flawlessly and continued to work in that way since.
Still no clue as what might have caused that.

cross posting but we can't delete so:
it just happened to me right now, what a rush ! finally , holding power, volume up + down for a few seconds made the tablet reset
( while connected on usb) once booted the battery was at 60% , WTF was that ?

I had a similar issue. As of 13 hours ago my Tab S was fine. I went to go use the tablet maybe 4 hours ago and I saw the screen dim and samsung logo there (just as was the case with the OP). The tablet had been in my bag, so maybe it accidentally rebooted or something while it was in there?
I did the power button + vol up + vol down reset trick and on reboot it worked fine. It was at 7% when it rebooted :S, but it was around 37% when I was using it last so this makes sense.
I also have a rooted tablet running stock...

Hi, I am desperately trying to revive my Tab S 10.5. It went blank a couple of days ago, the battery should not have gotten empty, but my first action was to plug in the charger. Didn't work of course.
Then I googled and ended up here. I have tried various button combinations, with charger connected and disconnected. Also while connected to my computer, but maybe Ubuntu doesn't count on this occasion.
I fear I wasted my chance for the magic power + vol up + vol down by trying other combinations before it.
My only hope now is if any one of you wizards could talk me throu a magic spell for reviving my precious Tab S 10.5 LTE, or maybe link to an howto guide. Please :-\

semibody said:
Hi, I am desperately trying to revive my Tab S 10.5. It went blank a couple of days ago, the battery should not have gotten empty, but my first action was to plug in the charger. Didn't work of course.
Then I googled and ended up here. I have tried various button combinations, with charger connected and disconnected. Also while connected to my computer, but maybe Ubuntu doesn't count on this occasion.
I fear I wasted my chance for the magic power + vol up + vol down by trying other combinations before it.
My only hope now is if any one of you wizards could talk me throu a magic spell for reviving my precious Tab S 10.5 LTE, or maybe link to an howto guide. Please :-\
Click to expand...
Click to collapse
Plug the charger in hold POWER + VOL DOWN.
Hopefully you will see your tablet restart.

ashyx said:
Plug the charger in hold POWER + VOL DOWN.
Hopefully you will see your tablet restart.
Click to expand...
Click to collapse
Thank you very much for the reply. Unfortunately it does not work in my case. I am not sure which one is volume down so I plugged in the charger and held power + one of the volumes for about 20-30 seconds. I then unplugged, waited maybe 10 seconds, plugged the charger back in and held power + the other volume, also without succes.

semibody said:
Thank you very much for the reply. Unfortunately it does not work in my case. I am not sure which one is volume down so I plugged in the charger and held power + one of the volumes for about 20-30 seconds. I then unplugged, waited maybe 10 seconds, plugged the charger back in and held power + the other volume, also without succes.
Click to expand...
Click to collapse
Leave your charger plugged in for a while. A totally dead battery will not be able to boot the tablet until it has some juice. I'd also check the charger or swap it.
After a short while try again. VOL DOWN is the one closest to the power button.

ashyx said:
Leave your charger plugged in for a while. A totally dead battery will not be able to boot the tablet until it has some juice. I'd also check the charger or swap it.
After a short while try again. VOL DOWN is the one closest to the power button.
Click to expand...
Click to collapse
Thank you, but still no luck. Trying another charger now but the other one works with my phone so I don't think it's the charger.

Open tablet up at own risk. There is videos on YouTube how to do this. Take out battery wait 3 minutes, plug it back in. Press power button. Should work if not try 3 button combo as above

suburbadroid said:
Open tablet up at own risk. There is videos on YouTube how to do this. Take out battery wait 3 minutes, plug it back in. Press power button. Should work if not try 3 button combo as above
Click to expand...
Click to collapse
In found this guide
https://www.ifixit.com/Guide/Galaxy+Tab+S+10.5+Battery+Replacement/50302
But need time and tools so not tonight. If any one posts a miracle tip before I crank my Tab Open, I will stick i sign with the screen name of that person in the ground of the moon, whenever I get there.
---------- Post added at 11:02 PM ---------- Previous post was at 10:04 PM ----------
Impatience is my nightly name. I got the back cover off, it was Hard on my finger nail but even harder on my nerves. Then I fiddled with some incredibly-fragile-looking cables and got the battery out. As I am writing this I'm letting the residue energy disappate from my Tab corpse, before attempting resurrection. I did hold the power button 20-30 seconds after removing the battery.
Note, this was tougher on the nerves than replacing the camera module on my LG G4, wich was fairly easy.
Now, by the power of geeks and The starship Enterprise, Reassemble!
---------- Post added at 11:24 PM ---------- Previous post was at 11:02 PM ----------
Note, The tiny cover for the Ir blaster came off, keep your eyes on it. I got it back fine thou.
However, plugging in a charger and holding power + vol down still does nothing magic. Thinking I'm to leave the charger plugged in over night.

Nope, still can't get my Tab to liven up. All hope seems lost

semibody said:
Nope, still can't get my Tab to liven up. All hope seems lost
Click to expand...
Click to collapse
You can mayby replace the battery or try a repair shop...
Sent from my SM-T800 using XDA-Developers mobile app

Creeper123 said:
You can mayby replace the battery or try a repair shop...
Sent from my SM-T800 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yea that is the next step for me. I'm not entirely sure it isnthe battery so I'm sending in on service. I really liked my Tab S, a bit sluggish but still, I want it working.
Thanks for your time everybody, I really appreciate it.

Related

[Q] Turned it off...Won't turn back on.

I did a soft shutdown and now it won't turn on. No response to Vol UP + Vol DOWN + Power. Nothing but black. Its connected to power and was at 80% when I shutdown. USB debugging was enabled. Any hints? Thanks, -RP
ronpandolfi said:
I did a soft shutdown and now it won't turn on. No response to Vol UP + Vol DOWN + Power. Nothing but black. Its connected to power and was at 80% when I shutdown. USB debugging was enabled. Any hints? Thanks, -RP
Click to expand...
Click to collapse
Ugh, I had to hold power button for 30 seconds. Its really excessive. Delete this please. Thanks.
funny thing is the old nexus 7 had the same issues
I received mine today and it wouldn't turn on at all. All I got was a flashing white light after holding the button to turn it on so knowing that the same thing was common on the previous generation N7 I tried the 30 second trick with no success so I figured I'd share my experience.
Turns out my battery was at 0% out of the box. It was so dead I had to do the following to actually get it to start charging unfortunately:
1. Open it, I followed the guide @ ifixit: http://www.ifixit.com/Teardown/Nexus+7+2nd+Generation+Teardown/16072/1
Note: The plastic bezel surrounding the screen is incredibly soft plastic I just learned. Even using plastic pry tools I ended up leaving marks the plastic, despite being extremely careful.
2. Disconnect the battery (follow the guide above)
3. Press the power button and hold down for 10 seconds, but don't release yet.
4. Using the supplied AC adapter, apply the power and continue holding for another 10 seconds.
5. Reconnect the battery while the AC adapter is plugged in​This should get you to the point where you at least see the battery charge icon on the LCD. I waited another 30 minutes before moving on and powering the device on. I intend to leave it charging to 100% before I do anything else with it.
I remember on some older devices I've had when they got into 0% state, they didn't want to take a charge from a high power charger and I needed to switch to 500ma USB 1.1/2.0 slot on PC and let it sit a while before it would trickle in enough charge to get some life.
After that it would take charge from any source again.
joshtheitguy said:
I received mine today and it wouldn't turn on at all. All I got was a flashing white light after holding the button to turn it on so knowing that the same thing was common on the previous generation N7 I tried the 30 second trick with no success so I figured I'd share my experience.
Turns out my battery was at 0% out of the box. It was so dead I had to do the following to actually get it to start charging unfortunately:
1. Open it, I followed the guide @ ifixit: http://www.ifixit.com/Teardown/Nexus+7+2nd+Generation+Teardown/16072/1
Note: The plastic bezel surrounding the screen is incredibly soft plastic I just learned. Even using plastic pry tools I ended up leaving marks the plastic, despite being extremely careful.
2. Disconnect the battery (follow the guide above)
3. Press the power button and hold down for 10 seconds, but don't release yet.
4. Using the supplied AC adapter, apply the power and continue holding for another 10 seconds.
5. Reconnect the battery while the AC adapter is plugged in​This should get you to the point where you at least see the battery charge icon on the LCD. I waited another 30 minutes before moving on and powering the device on. I intend to leave it charging to 100% before I do anything else with it.
Click to expand...
Click to collapse
mine was this dead too I just let it sit on charge for 2 hours and was up and running.
kpa2727 said:
mine was this dead too I just let it sit on charge for 2 hours and was up and running.
Click to expand...
Click to collapse
lol - this happened to me too. Except double whammy - as soon as it was charged enough to turn on, it wanted to do the system update and wasn't charged enough to do that. Back to the USB it went!
Well I got my replacement for the one with the dead pixels, it started up fine and I even configured just to check it had no dead pixels. I had to step away for a few minutes and it was off, completely dead. Tried ever variation of tricks and I get nothing, no white LED, no charge indicator, nothing.
I think I'm sending both the replacement and the original back for a refund, this is just unacceptable at this point.
I bought one but returned it after 3-4 days. Mine was fully powered and I would go through the shutdown procedure. The device would power off. Then I tried to turn it back on. It would not work. I held it down for several variations of time: pushed it quickly, help the power button in for 10 sec, 15 sec, 30 sec... I found that when I connected the device to power through the usb the screen would show 100% charge right away. I would then hit the power button and it would turn on fine. I immediately unplugged the device and everything was fine. i powered it down again and repeated this process 2-3 more times before I said the heck with it. Anyone else know of this issue or did I just have some crazy unit?

Charging issue with Tab Pro 8.4 and newest update!

I just developed a charging issue where I have it plugged in and it hasn't advanced in %. It's stuck at around 65%. Official charger/usb cord and tried different outlets.
This never happened on the first firmware build, but only after the second update the last month.
Anyone else experience this?
I've encountered it both in stock and cm11. Run the batterybdown to 10 % and fully charge. Should report properly then.
Sent from my SM-T320 using XDA Premium HD app
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot. It's not abrasive like a factory reset (like I was considering doing).
Now for the first time in a week, i'm over 50% and its still charging like it should.
Someone else did all the hard lifting to find the solution. I just found the tread over on android central. http://forums.androidcentral.com/sa...y-wont-charge-without-reboot.html#post3723135
Cheers.
I haven't upgraded, but I did encounter the same problem earlier this week. It was stuck at 91% even though I left it charging all night. After restarting and plugging it into my laptop for a while, it seemed to work fine again. Now and then it'll just do strange things like this. xD
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
vako86 said:
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
Click to expand...
Click to collapse
Pretty much a known issue on all software builds (maybe a hardware issue?). There is a long thread about this issue in this section. The only consistent solution seems to be to open up the tablet, and disconnect/reconnect the battery. A bit extreme for my taste, so I've just left it alone. Sometimes mine will get stuck at various percentages (for a few charge cycles), sometimes it will charge up to full. Reboots sometimes help, but not always.
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Fantastic
dolbylogic said:
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Click to expand...
Click to collapse
Pro T320
Went from a machine that could discharge completely in a few hours doing general surfing and messing around. (Not gaming or video).Taking all night to charge to 70% and constant reboots to get to 100%.
Took the back off and disconnected the battery as per advice on this thread.
At 97% it now gave me nearly 6 hours video streaming down to 17%. Only took around two hours then to fully charge.
I was a little worried about doing it but it is well worth it.
Tip I found two thinnish guitar picks worked really well to ease the back off.
I never had this problem or as bad as some users but I have notices a few things to keep an eye out for
When you plug your tab into the charger do this
Go to settings - Battery and make sure it says Charging (AC) , on a few very rare occasions I found that sometimes plugging it in it wouldn't switch over to charging (it would still say discharging even though it was pulling current from the charger) and required a reboot I suspect this could mess up battery stats pretty bad, another way to tell is when you plug it in, shut the screen off for a second or two, then press the home button or power button and make sure it says Charging xx% on the unlock screen.
another way to charge is just power it off (power button for 5 seconds, select power off on the popop menu) plug it in and you will see a big battery charging animation, you can regularly check updates by pressing the home key or power key...
Oh and toggle off WIFI (found out wifi can pull an additional 100mA when tablet is in standby), bluetooth(not necessary unless you were using it), and GPS before charging.
gman16000 said:
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot.
Cheers.
Click to expand...
Click to collapse
Thanks :good: worked for me

[Q] rooted m8 non responsive no lights no vibration black screen

I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
tsamrein said:
I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
Click to expand...
Click to collapse
Have you tried using a different charger? You can also check if there is a damage on you charging port.
Try using your charger to a different phone and if it works then there is a problem with your charging port. You may want try plugging in the charger to your M8 and try to move the cable near the port. If it works, then you must charge your phone in a specific position. The best thing to do is call HTC to process RMA.

[Q] WTF Happens. It's Dead.

Hi people . I'm desperate.
I have a Tab S T800 and i still did not know what happened .
I turned off the tablet and when i cam and get it to turn it on again ... nothing happened .
Since , i tried everything to turn it on .... All the combinations of buttons and etc. Home + Power + Vol up , Vol down + Home + Power, Power + Menu touch button, Plugged on PC , unplugged , on the original charger , on a parallel charger .....
And NOTHING has happened to the tablet ... the screen is black .... and the tablet did not fall , did not got wet , did not got overheated ....
What Could i do ? I have very important data in it and i can not lose ... The tablet still under warranty ....
I appreciate all the help.... and i already looked on the forum for solutions...i didn't found one at least that works...
Thank you all.
Sorry for my bad english...i'm Brazilian.
Nhave you plugged it into a wall charger for a good hour before trying to turn it on? Make sure battery has some charge.
Gustavo Ravagnani said:
Hi people . I'm desperate.
I have a Tab S T800 and i still did not know what happened .
I turned off the tablet and when i cam and get it to turn it on again ... nothing happened .
Since , i tried everything to turn it on .... All the combinations of buttons and etc. Home + Power + Vol up , Vol down + Home + Power, Power + Menu touch button, Plugged on PC , unplugged , on the original charger , on a parallel charger .....
And NOTHING has happened to the tablet ... the screen is black .... and the tablet did not fall , did not got wet , did not got overheated ....
What Could i do ? I have very important data in it and i can not lose ... The tablet still under warranty ....
I appreciate all the help.... and i already looked on the forum for solutions...i didn't found one at least that works...
Thank you all.
Sorry for my bad english...i'm Brazilian.
Click to expand...
Click to collapse
Try home+power+vol up+vol down and hold it for 1-2 minutes or until something happens? Try it also while it's plugged in.
DUHAsianSKILLZ said:
Try home+power+vol up+vol down and hold it for 1-2 minutes or until something happens? Try it also while it's plugged in.
Click to expand...
Click to collapse
Nothing happened....
One thing that i forgot to mention: The tablet gets hot when i leave it charging.
lynxblaine said:
Nhave you plugged it into a wall charger for a good hour before trying to turn it on? Make sure battery has some charge.
Click to expand...
Click to collapse
I let it there for at least four hours.
Gustavo Ravagnani said:
I let it there for at least four hours.
Click to expand...
Click to collapse
Does it still connect to a PC? If so you can back up all your data if it still connects
DUHAsianSKILLZ said:
Does it still connect to a PC? If so you can back up all your data if it still connects
Click to expand...
Click to collapse
It's attached, but not connected...if you know what i mean...
Pc didn't recognize the tablet... Tablet is completely dead.
Which of the steps suggested have you tried? in terms of holding the power + vol up + home button?
lynxblaine said:
Which of the steps suggested have you tried? in terms of holding the power + vol up + ho'me button?
Click to expand...
Click to collapse
1. Home + Vol up + Power.
2. Home + Vol down + power
3. Home + Vol down and Vol up + power.
4. Menu Touch button + Power.
And i did all this connected on PC, Disconnected, Connected on a original Wall Charger and on a parallel wall charger.
Do you even get the noise on the pc to detect that something is connected?
Gustavo Ravagnani said:
Hi people . I'm desperate.
I have a Tab S T800 and i still did not know what happened .
I turned off the tablet and when i cam and get it to turn it on again ... nothing happened .
Since , i tried everything to turn it on .... All the combinations of buttons and etc. Home + Power + Vol up , Vol down + Home + Power, Power + Menu touch button, Plugged on PC , unplugged , on the original charger , on a parallel charger .....
And NOTHING has happened to the tablet ... the screen is black .... and the tablet did not fall , did not got wet , did not got overheated ....
What Could i do ? I have very important data in it and i can not lose ... The tablet still under warranty ....
I appreciate all the help.... and i already looked on the forum for solutions...i didn't found one at least that works...
Thank you all.
Sorry for my bad english...i'm Brazilian.
Click to expand...
Click to collapse
Hi Gustavo,
Sorry I'm new member but may be able to help you with this.
I had a similar experience with my son's tab 3 kid's edition last year.
It just died and wouldn't turn on. I tried everything but no luck. I then decided to take the tablet back to samsung store and packed it. I was suppose to go the store 2 days later but after 48 hours of device dying I just thought of trying to turn it on and plugged it in to the wall charger.
To my surprise display came on showing red battery icon and after 30 mins approx, device showed green battery icon still charging. after roughly 10 hours I turned the device on and it works flawlessly since then.
Hope this helps.
lynxblaine said:
Do you even get the noise on the pc to detect that something is connected?
Click to expand...
Click to collapse
Not even a "BOOP."
panesaam said:
Hi Gustavo,
Sorry I'm new member but may be able to help you with this.
I had a similar experience with my son's tab 3 kid's edition last year.
It just died and wouldn't turn on. I tried everything but no luck. I then decided to take the tablet back to samsung store and packed it. I was suppose to go the store 2 days later but after 48 hours of device dying I just thought of trying to turn it on and plugged it in to the wall charger.
To my surprise display came on showing red battery icon and after 30 mins approx, device showed green battery icon still charging. after roughly 10 hours I turned the device on and it works flawlessly since then.
Hope this helps.
Click to expand...
Click to collapse
Hi! Thanks for the help! But before i make this topic i waited for 3 days to put tablet on a charger.... nothing happened =/ But i'm gonna try again!
I had a similar problem.
Do you know how to separate the screen from the body? I found that the connector at the base of battery was very loose. I managed to push it down and it turned on right after.
Hope this helps!
Whilst I agree it could be a loose connector, it would void your warranty. I would see about going to your local samsung repair centre and see if they can have a look without wiping.
This happend to my 8.4 last week, no way to revive but i can feel warm at the back while doing all the first aid trix but no luck. So i decided to bring it to the nearest samsung store w/repair service they remove the back cover and battery, they told me they just ¿¿refresh start?? the battery? because it was drained!!?? wtf i remeber i left it with 30% charge... but anyway they fixd it in less than an hour. But yesterday the symptom returnd again i have to power+down+home just to turn it on :/
Plug in the charger then press power + vol down (not up). Hold for a good while until it restarts.
If it doesn't then it could be hardware related.
With so many people reporting battery problems, you might just have a bad battery and that's why it gets hot when connected to a charger. *I* would open it and check the battery's connection and maybe even replace the battery.
I saw some videos...but i don't want to void warranty :/
ashyx said:
Plug in the charger then press power + vol down (not up). Hold for a good while until it restarts.
If it doesn't then it could be hardware related.
Click to expand...
Click to collapse
I'm gonna try this... but
How much is this "good while" ?

HELP! Tab S 10.5 is either frozen or won't turn on

So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
EvanWasHere said:
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
Click to expand...
Click to collapse
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
DUHAsianSKILLZ said:
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
Argh.. I talked to Samsung.. They said I would need to send the tablet to them and I would get it fixed/replaced but it would take 2-3 weeks. They have no advanced warranty to send a replacement out first.
The other (and more scummy) option is to go to Best Buy, buy a replacement, and then return this one as a DOA. It would save me 3 weeks of being without a tablet..
This sucks
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Do you get any response on the pc when you plug it in?
ashyx said:
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Didn't work
It's unplugged now and on a table.
I'm seriously considering the best buy option
Argh!
EvanWasHere said:
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Nothing happens.
Argh!
Click to expand...
Click to collapse
Seems like a hardware failure then unfortunately.
ashyx said:
Seems like a hardware failure then unfortunately.
Click to expand...
Click to collapse
Oh.. And no response on a PC.
Yeah. This sucks. The only good news is that I actually backed up a lot to the external memory card last week as I was planning to go lollipop soon. The bad news is that all my customizations and other stuff is not saved (book marks in books I'm reading, etc). My titanium backup is from the first week I got my tablet.
But this is exactly why I won't get a phone without an external memory card. I would have lost everything.
DUHAsianSKILLZ said:
Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
ashyx said:
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
IT"S ALIVE!!!!!!!!!!!!!!!!!!!
I woke up this morning,, resigned to no tablet.. still debating on going to Best Buy and getting a new one.. But I have 12 models coming in today for auditions.. So really don't have time.. But I NEED a tablet for notes with these auditions.
I walk over to the tablet laying dead on the cable.. and try plugging it in... and suddenly.. 0% comes on the screen.. it's sooo beautiful.. I want to make out with the tablet.. My heart leaps with happiness..
I turn on the tablet.. and it boots!!!!! It gets into Android.. and Nova Prime pops on the screen! But.. just as I couldnt get any happier.. it shuts down... It doesnt like booting at 0%.. So I wait another 3 min, half breathless... 1%!!! And I boot again. This time it sticks and I'm able to boot successfully into Android.
So here is my question. WTF happened? How do I avoid this?? Not being able to do a hard reset is some really mess up [email protected]#$%, If I was on a plane or other kind of trip, I would have been pissed... Let alone the wasting of literally 2-3 hours last night trying every single button combination for 2-3min at a time.
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
ashyx said:
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
Click to expand...
Click to collapse
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Does the microusb port supply power when the tablets is turned off, if it does connect an usb device that will drain the power faster, like an portable hdd.
John.
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
I've never known the hard reset not to work, no matter what state the tablet has been in and I've bricked mine God knows how many times.
Only when it dropped into sd card mode did it not work.
check my thread.
http://forum.xda-developers.com/gal...rging-home-t3155261/post61859921#post61859921

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