Develop Bugs

How to return EVO to Sprint store?

I'm one of the idiots who decided to flash the 2.2 pre-release before even looking for a rooted version. I'm a dumbass, I know. Being new to the whole ROM thing, I figured I would just revert my last nandroid when I was down playing with it not realizing thinking that without root it's impossible. I want to return my phone to store where I got it from a week ago. Is their a credible reason that I can get them to exchange it for? Thanks!
* hangs head in shame *

bludragon742 said:
I'm one of the idiots who decided to flash the 2.2 pre-release before even looking for a rooted version. I'm a dumbass, I know. Being new to the whole ROM thing, I figured I would just revert my last nandroid when I was down playing with it not realizing thinking that without root it's impossible. I want to return my phone to store where I got it from a week ago. Is their a credible reason that I can get them to exchange it for? Thanks!
* hangs head in shame *
Click to expand...
Click to collapse
Tell them it keeps turning off. Tell them you have had multiple drop calls and that it freezes.

waxedstrong said:
Tell them it keeps turning off. Tell them you have had multiple drop calls and that it freezes.
Click to expand...
Click to collapse
+1, they're gonna get a good refurb out of it anyways

Sounds like a plan, thanks. Now I just have to explain how I am running FroYo. (It updated itself?)

bludragon742 said:
Sounds like a plan, thanks. Now I just have to explain how I am running FroYo. (It updated itself?)
Click to expand...
Click to collapse
Are they actually going to check that? *shrugs* Think of a backup just in case perhaps, but idk.

You can always just tell them that you downloaded it from HTC's website. There's nothing illicit about that.

bludragon742 said:
Sounds like a plan, thanks. Now I just have to explain how I am running FroYo. (It updated itself?)
Click to expand...
Click to collapse
Sprint sent out the update to some ppl Fri which is how the development teams here got it some how... so just say you checked for updates and it downloaded.. plus your phone is not rooted so you will be ok.
Sent from my PC36100 using XDA App

Thank y'all for your tips!
I took it back to where I bought it today and explained to them that "I got this update the other day and ever since I have been having random issues with calls dropping out and haven't been able to maintain a stable 4g connection." The guy, who had sold the phone to me initially, took it to the back for five minutes and then came up and said he couldn't find anything wrong and that I would just have to "live with it" until the next update is released. I tried the whole I'm switching carriers threat but that did not work. He actually suggested I do that if I wasn't satisfied! Now, I understand that he was trying to do his job and reduce churn (I worked for another Sprint store and that was how we were trained), but to suggest leaving is just plain ridiculous (we would get fired for that)!
Having already been shot down and knowing the answer was still probably going to be no, I went to another store ~20 miles away. The guy there told me the same thing about not being able to return it if they couldn't find anything wrong. To my surprise, however, he said that with the last update they had a lot of returns and for that reason he would take it back.
I am now sitting here staring at a brand-new 2.1/1.47 EVO! I am getting ready to root and see if I can restore my last nandroid. Having learned my lesson, I think I will wait until someone comes out with a new rooted version of the final OTA.

SIM Network Unlock PIN - GSM Galaxy Nexus

Hi Techie folks!
All right, hopefully everyone would excuse any blunders made by a noob but this is my dilemma.
This is my first, and most assuredly not my last, post on this quite interesting platform.
I had recently purchased a device (Google Samsung Galaxy Nexus I9250 Android Smartphone 16Gb) which was supposedly 'unlocked' from an online store (Expansys USA) out here in the US.
I bought it outright for $409.99
Link: http://www.expansys-usa.com/google-nexus-prime-android-smartphone-unlocked-16gb-224148/
I had received that device without any issues and had been using it for over three weeks.
I have the StraightTalk (USA) GSM SIM on it and like I mentioned, no issues whatsoever was faced during daily day-to-day use.
However, yesterday for the first time, I noticed that the network was not connecting and so I rebooted the phone thinking it was some network error.
Now when I did that I received a message after the boot-up which stated 'SIM Network Unlock Pin' and the options were to enter the PIN or dismiss that.
When I dismissed the message notification, I found out that the network was not available.
But the other features of the phone was not affected, as in navigating through the phone and applications (non-internet based) was without an problems.
Just that the network was not connecting although I observed that I could make emergency calls.
So I tried rebooting it again, by taking out the battery and SIM card as well, the issue still persisted.
So I started to troubleshoot the issue, by inserting in another GSM SIM card into the phone, but found the issue to persisting.
To double-check, I took out my StraightTalk SIM card and put in another phone, the SIM card was working fine! :good:
Just to be on the safe side, I called StraightTalk Customer Support and had asked them for some clarification as to why this SIM Network Unlock PIN was shown.
They suggested that this was the phone issue and needed to be sorted out by the place of purchase/manufacturer.
I even tried entering the SIM card's PUK code but did not reach far in that regard.
On searching the net (which is why I had come here for proper support and answers), I had found quite a lot issues with regard to this problem.
I was under the assumption that this phone was the GSM Unlocked International Version, but after this incident, it so happens that this is not the case.
The solution given online and out here is to root the phone using the Wugfresh method and after rooting, run the device with the application (http://forum.xda-developers.com/showthread.php?t=1548210) which would take care of this issue.
However, I am not too keen on voiding my warranty on this account, and also the steps are quite complicated with respect to rooting the device.
Yes I am noob! So please don't roll your eyes!
This is the issue, and now to what I would appreciate this forum's assistance.
Being an expensive product, I dont want to buy another one just because of this issue.
I do not know where this phone is purchased from, which means, I have no idea which network provider this is locked to.
I can only provide the IMEI number.
Question 1: Is it possible to find out to which network this phone is locked to?
I have to add that the phone does not have any network branding on it, nor does it show any during the boot-up process.
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Like I said, worse case scenario, I would indeed have to root my phone and proceed to install that software which will help me get rid of this issue once and for all.
As you all can see, I'm desperately looking for some solutions/answers and would appreciate it if someone would shed any light to this issue.
PS: I do know that there are threads on this issue, but mine is more or less around finding the invisible network provider that this phone is locked to.
Best Regards,
Reena Johnson

Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982

Further queries now arise ....
efrant said:
Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982
Click to expand...
Click to collapse
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Once again, I sincerely thank you for your support and assistance in my life a lot easier! :victory:
Regards,
Reena J

djjohnson said:
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
Click to expand...
Click to collapse
Yes, you are right it does require root. (I didn't realize that it was the link you had looked at and mentioned in your post.)
djjohnson said:
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
Click to expand...
Click to collapse
Probably best to wait until Monday then, as that would certainly be the most hassle-free option.
djjohnson said:
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
Click to expand...
Click to collapse
Believe it or not, "rooting" a Nexus device is extremely easy, and should not take more than 5 minutes. The part the takes the most time is to make sure the drivers are set up properly on your PC... Once that is done, no more than a few minutes is all it takes.
djjohnson said:
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Click to expand...
Click to collapse
Yes, there is a way, although I believe you need root, although I could be wrong here. You need to post this file from your device: /factory/mps_code.dat and someone will be able to tell you. Or you can look in that file and compare the code in there to this list.
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
djjohnson said:
[snip]
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Click to expand...
Click to collapse
And yeah, you should be able to get it unlocked by one of those site, even the one you mentioned. But I can't vouch for it, nor can I recommend any site, as I have never used any.

Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??

Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems. Which retailer did you get it from? There are unlocking sites out there but you have to know which network its locked to. Or root it and try the methods listed in this thread. GL

Cheers mate,
I bought mine from an ebay seller and have already sent them a message asking for either the PIN or the name of the original service provider.
If that falls through, I'll have no other option but to root....or just be the first of my friends to not have a phone number and live exclusively on the internet...
I'll probably root.

A delayed update ...
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
mendezj666 said:
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems.
Click to expand...
Click to collapse
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J

[Q] Same problem, solved, but now how can I network lock it again...
Hi All,
In short, same problem here, I used another unlock code(bought it) and now i want to network lock it again? How can I lock it?
I had very same problem of this thread, I bought phone as factory unlocked but was code unlocked(Vodafone Spain), later after updating to 4.0.4 and then to 4.1.1, it asked for the code again.
I raged with the problem and I rushed to buy a unlock code (8$), a bit shady, but it works fine.
Now I want to confront the shop who sold the phone lying about its lock state, and it would be convincing if i can send them the phone network locked as it was.
How can I network lock the phone again?
I have tryed inputing the code *7465625*638*# or *7465625# and similar combinations with no lock, I don't get a popup asking me for the carrier data to lock it.
I also tryed to downgrade the phone to 4.0.4, with no result and later to 4.1.1 and the same it is not asking for the unlock code...
Just an obvious clarification, I am talking about carrier network locking, not lock/unlock the bootloader.
Thanxs a lot in advance
djjohnson said:
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J
Click to expand...
Click to collapse

Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.

jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse
Maybe they're not in the US or purchased them more than 2-3 months ago.

The point is that google does not sell them worldwide, they don't sell them in my country (Spain), or at least not 3 months ago when I bought mine. And if they would sell them it would be more like 400€ minimum (equivalent to 500$ moreless)
But lets not lose the focus, of the question, any idea of how to network lock the phone again?
jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse

I had let my nexus update to 4.1.1 before realising I had a sim unlock problem here, the guide above was spot on, if you are on 4.0.4. I just couldnt get the last bit done on JellyBean, so went back to google image 4.0.4 and it work flawlessly
Phone updated to JB an hour ago, and its still working sweet

PSA: Buy a Fire Phone during the recent fire sale? Do NOT downgrade the OS!

Did you pick up an unlocked Fire Phone from the recent sale at Amazon? You probably got a device running Fire OS 3.6.8.
It may be tempting to flash back to an earlier software version to attempt root, but you should hold off for now. I, and a few others it seems, are now stuck with phones that can't really do much. Registering with Amazon doesn't work, phones get hot, and we have no access to apps. The worst part is that we don't have the 3.6.8 image yet, so there's no way to go back.
Until we get a way to go back to 3.6.8, you should refrain from downgrading.
Has anyone downgraded from 3.6.8 successfully?
If we can't downgrade from 3.6.8, what does that mean for root access? Are we stuck with stock Fire Phone OS?

Downgrading the unlocked 3.6.8 to the ATT 3.5.0 without first clearing data and cache causes bootloops. If the cache and data is cleared the phone boots up but you will have no icons and no internet connection. You will basically be in a unfunctional state and phone keeps getting warmer and warmer.

Flashing back to 3.5.2 will get the phone functioning as a phone
but the Amazon server will not register the device

Cannot locate 3.6.8 file on their server (see download list topic)

Wow this explains a lot. In my efforts to mess with the boot loader and work on the phone, I downgraded to 3.5 and now have this problem. Got it to 3.5.2 which gives me a few apps, but I can't register and its unusable. I hope they release something soon. Might hit up Amazon Support to see if I can get them to help.
---------- Post added at 03:21 PM ---------- Previous post was at 02:38 PM ----------
An update: I just got off the phone with a knowledgeable rep (took 2 tries). She said that they can't pull any information, manuals, or reference to a version higher than 3.5.2.
She did take the time to escalate my issue with a trouble ticket that will go to the advanced IT and devs, which should at least bring the problem to their attention.
She said I will get a response or update in the next 5 business days. Until then, I will just keep trying to reverse engineer the bootloader and see if I can make any edits to it to allow unlocking, or maybe an exploit.

Man....thank goodness I let reason prevail! I thought that after this massive dump, there would be all kinds of devs going wild. 3.6.8 on mine. Mainly got it because my Prime is up this month, and I wanted a backup phone in case I burn up my Note 4 from flashing. Gotta say, it's a solid piece of hardware, and Amazon put some pretty cool fun stuff to play with. Thanks a ton for the heads up!

Thanks for the heads up, pretty sure you saved a few flashaholics from a headache

Have a question:
Is German 3.6.2 (you can choose english as language in it) working without getting hot? (Modem Version is same as in 3.6.8: ro.build.version.lab126.modem=PB_02_06_05)
Version 3.6.8:
ro.build.lab126.project= ???? not available
ro.build.product=juniper
ro.product.name=juniper
ro.build.version.lab126.modem=PB_02_06_05
Version 3.6.2 (German)
ro.build.lab126.project= ???? not available
ro.product.name=caraway
ro.build.product=caraway
ro.build.version.lab126.modem=PB_02_06_05
Version 3.5.2 (AT&T)
ro.build.lab126.project=duke-1.1_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17
Version 3.5.1 AT&T
ro.build.lab126.project=duke-1.1_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17
Version 3.5 AT&T
ro.build.lab126.project=duke-1.0_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17

B1ackByte said:
Have a question:
Is German 3.6.2 (you can choose english as language in it) working without getting hot? (Modem Version is same as in 3.6.8: ro.build.version.lab126.modem=PB_02_06_05)
Version 3.6.8:
ro.build.lab126.project= ???? not available
ro.build.product=juniper
ro.product.name=juniper
ro.build.version.lab126.modem=PB_02_06_05
Version 3.6.2 (German)
ro.build.lab126.project= ???? not available
ro.product.name=caraway
ro.build.product=caraway
ro.build.version.lab126.modem=PB_02_06_05
Version 3.5.2 (AT&T)
ro.build.lab126.project=duke-1.1_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17
Version 3.5.1 AT&T
ro.build.lab126.project=duke-1.1_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17
Version 3.5 AT&T
ro.build.lab126.project=duke-1.0_release_lewis
ro.product.name=full_duke_kodiak
ro.build.product=duke
ro.build.version.lab126.modem=PB_02_05_17
Click to expand...
Click to collapse
The 3.6.2 software worked fine for me ... only thing was no activation with the amazon servers (which basically makes the phone useless. No Market / No video's / No Mayday / No Music nothing related to Amazon works without the activation.
The Phone made calls and sent / received txt no problem.

Thanks for the heads up. Will hold off and side load a few .apks that are a must for my life style. New phone will be here in a few hours.

Pleasantly, I hounded Amazon for 2 days via every support channel (chat, phone, email), hoping i would run into the one overqualified, underpaid 1st tier support guy who can work off script. No luck. Basically at the end of all of this mess, i have to wait 2-5 business days for an engineer to "get back to me". Fookin awesome. 3.5.2 is completely useless without device registration, everything but email is pretty much tied to that. *Sigh*. I really hope someone manages to get the firmware. At this point, im simply waiting out the next few days only to surely be told to RMA the device. I just find it horrendous that a huge company like Amazon does NOT have procedures in place for a potential interrupted OTA, at least one that doesn't require shipping the device back. Shame on me for jumping the gun without verifying that the download to the latest firmware was ACTUALLY for my device (who knew the had another sku?). Shame on Amazon for sucking so bad at every stage of their "shoppers phone" rollout.

Sess said:
Pleasantly, I hounded Amazon for 2 days via every support channel (chat, phone, email), hoping i would run into the one overqualified, underpaid 1st tier support guy who can work off script. No luck. Basically at the end of all of this mess, i have to wait 2-5 business days for an engineer to "get back to me". Fookin awesome. 3.5.2 is completely useless without device registration, everything but email is pretty much tied to that. *Sigh*. I really hope someone manages to get the firmware. At this point, im simply waiting out the next few days only to surely be told to RMA the device. I just find it horrendous that a huge company like Amazon does NOT have procedures in place for a potential interrupted OTA, at least one that doesn't require shipping the device back. Shame on me for jumping the gun without verifying that the download to the latest firmware was ACTUALLY for my device (who knew the had another sku?). Shame on Amazon for sucking so bad at every stage of their "shoppers phone" rollout.
Click to expand...
Click to collapse
I am in the exact same situation as you, waiting for Amazon to fix my phone, so I sympathize. Having said that, let's be fair and not blame amazon for this; they sold us a premium phone for 200 dollars, which I can attest worked very well out of the box. It didn't prompt me to update it or anything and with a few tweaks it was actually giving me a great battery life and performance, until I decided on my own to get adventurous and flash stuff on it. That is certainly not Amazon's fault. If we had used the phone as it was delivered none of this would have ever happened. So let's wait and see what they do to fix it. I am confident they will release the firmware or worst case they replace the phone with a new one.

najoor said:
I am in the exact same situation as you, waiting for Amazon to fix my phone, so I sympathize. Having said that, let's be fair and not blame amazon for this; they sold us a premium phone for 200 dollars, which I can attest worked very well out of the box. It didn't prompt me to update it or anything and with a few tweaks it was actually giving me a great battery life and performance, until I decided on my own to get adventurous and flash stuff on it. That is certainly not Amazon's fault. If we had used the phone as it was delivered none of this would have ever happened. So let's wait and see what they do to fix it. I am confident they will release the firmware or worst case they replace the phone with a new one.
Click to expand...
Click to collapse
Then lets also be fair and take note of the fact that the phone is being sold for 200$ because it was grossly overpriced for what was offered. That still has not changed. Regardless, as a good corporate citizen its quite standard to provide tools to enable their users to restore the phone to standard working order. Had i not downgraded the phone i would not be in this mess. I acknowledge that. But i would also like to point out that had they provided something as simple as a release firmware bin file, i would not be in this mess either. Just gonna have to wait this out, but I will not be an amazon apologizer if they can't be bothered to give power users the basic tools to resolve their own issues.

If Amazon didn't lock down the Fire Phone so much, maybe people wouldn't be bothered to attempt to root it and change things Amazon clearly failed to do. Why can't I even change my launcher to Nova without issue? Amazon block wallpapers and widgets, so it's just a black screen with icons. If I wanted that, I would have stuck with iOS 3. The Fire Phone is locked down harder than iOS devices, which I never thought would happen. If they would loosen up to the grip, the phone would probably sell better. People want a phone they can make theirs, and that doesn't mean just what their Amazon portfolio looks like.
Worse yet, they still haven't forked over the latest update. I'm glad I bought two Fire Phones, because I can at least use one.
Now I see why no one wants this thing.

Just a side note re: registration:
I got my device several weeks ago and I think it was an earlier version than 3.6.8 - I downgraded to 3.5.0 per the instructions, rooted, all that works.
Now I just tried to register for the first time to get Prime, and found that I can't. So that doesn't seem specific to having come from the newest version, they must have disabled activation of all old ones?
Given that I'm in a working rooted state, I'm just going to leave it like this for now and hope that I can eventually flash forward without losing features that are unlocked like this, and finally claim that Prime service.

got tired of waiting on amazon, returned the phone, bought an iphone 6 plus. Will be using my shield tablet for all my android specific needs. @#$% amazon.

Side loading apks still works correct?

Yes

B1ackByte said:
Yes
Click to expand...
Click to collapse
One more question if you don't mind, are you still able to create a wifi hotspot and tether with the phone?

Yes

[SM-T217A] Success with SRSRoot?

Any AT&T SM-T217A users here successfully obtain root via Srsroot on their tabs? They dropped a tweet a month ago that it was supported @ 4.4.2, but it's not sticking for me..

geokhentix said:
Any AT&T SM-T217A users here successfully obtain root via Srsroot on their tabs? They dropped a tweet a month ago that it was supported @ 4.4.2, but it's not sticking for me..
Click to expand...
Click to collapse
Nope. I tried that one out as soon as it posted. Here is the thread discussing http://forum.xda-developers.com/galaxy-tab-3/help/root-sma-4-4-2-t2902677

bigdawg6183 said:
Nope. I tried that one out as soon as it posted. Here is the thread discussing http://forum.xda-developers.com/galaxy-tab-3/help/root-sma-4-4-2-t2902677
Click to expand...
Click to collapse
These T217As I bought are turning out to be the worst experience I have ever had with a decent device. The specs and the battery life are great, but AT&T (or samsung?) has lost their mind. Out of my two tabs (both set up identical) Only one was ever eligible for the 4.4.2 upgrade. The second says no upgrade when I check for one.
The one I did upgrade was so bad on 4.4.2 that I ended up trying to flash back to 4.2.2 before I realized I couldn't and bricked the tab.
2 months later, still no upgrade available for my second tab (probably a good thing except I wanted to try an app that says it can catch the firmware update to use on my bricked tab). Still no 4.4.2 firmware to be found on the internet to download for this device.
The worst part is it doesn't even seem to be available from kies. Kies 3 doesn't even recognize it as a 4.4.2 device anymore after the attempted downgrade and the other kies versions only offer 4.2.2 which the device won't let me flash.

rmntruexjr said:
These T217As I bought are turning out to be the worst experience I have ever had with a decent device. The specs and the battery life are great, but AT&T (or samsung?) has lost their mind. Out of my two tabs (both set up identical) Only one was ever eligible for the 4.4.2 upgrade. The second says no upgrade when I check for one.
The one I did upgrade was so bad on 4.4.2 that I ended up trying to flash back to 4.2.2 before I realized I couldn't and bricked the tab.
2 months later, still no upgrade available for my second tab (probably a good thing except I wanted to try an app that says it can catch the firmware update to use on my bricked tab). Still no 4.4.2 firmware to be found on the internet to download for this device.
The worst part is it doesn't even seem to be available from kies. Kies 3 doesn't even recognize it as a 4.4.2 device anymore after the attempted downgrade and the other kies versions only offer 4.2.2 which the device won't let me flash.
Click to expand...
Click to collapse
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?

bigdawg6183 said:
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?
Click to expand...
Click to collapse
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..

DSTG said:
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..
Click to expand...
Click to collapse
bigdawg6183 said:
I totally agree rmn, the experience with this tablet has been sub par. I know when I first heard about the update being released I was checking around online to see if I could find a dl for it, none existed. I did finally go through the process of updating OTA after having to remove root from my 4.2 firmware. Since the update my tablet appears to operate the same except for the lag has returned. I believe that is because I now no longer have my tweaks setup on the device since I have no root. My real peeve with AT&T with this tab is the locked bootloader, come on man, I want to load up different roms and get rid of all this bloatware. We cant even get root access with this new 4.4!
Could I get a screenshot of your about screen on the tab that is not updating?
Click to expand...
Click to collapse
I just now saw your post. When I get back home I'll take a screenshot. It's set up identical to the one I upgraded and bricked. Rooted with kingo, installed the tweaks for this tab from development (KoolKit) and using a few xposed modules to change some notification/statusbar icons..Not much else you can do to these things, and if I had to guess, the only difference between the two would maybe be different versions of the KoolKit tweaks.
---------- Post added at 01:10 PM ---------- Previous post was at 01:08 PM ----------
DSTG said:
If it's in warranty, take it to the AT&T store. Tell them you did OTA and it 'got all screwy'. don't use terms like "bricked". Feign ignorance on all the workings of rooting and roms and stuff. Don't even use the term "Rom", use "operating system". Assuming you have the same boot error message I did, something to the effect of "there was a problem updating", apparently it's common enough that they'll get you to Samsung. Samsung will email you a shipping label, and in about a week to a week in a half, I had mine back functional again. Granted they put it on 4.4.2, which is a bummer, but at least it works. No questions asked. they didn't ask me about rooting or anything, I just told them I did the update, rebooted, it rebooted once, and then I had to reboot again and it had the error. First I took it so Samsung rep at best buy, he couldn't do anything, then I took it to the AT&T store. AT&T doesn't deal with tablet warranties, so that's why they put me on the phone with Samsung. On amazon, they have refurbished t217a's for $144.00, and on the description it says they're on 4.1.2 (rootable, and upgradable to 4.2.2 w/odin, which is also rootable. 4.2.2 firmware was a gigantic pain in the ass to get a hold of, but it's out there. I know it's not the answer you want, but hope it helps at least return the tablet into working state. I don't think we'll ever see a root for t217a on 4.4.2, nor any way to downgrade back to 4.2.2. Just not enough interest from the guys with the time and know-how. It was Samsung's bottom-end tablet, and the Tab S is just better for almost everyone. I use the Tab3 7.0 for work mainly because of it's size. I'm a pilot and I strap the tablet to my leg for approach plates and maps and stuff, and the size of the 7.0 is just right. The 8.0 and 8.3(?) is just a bit to big for that purpose. Anyway, I just hope (but not holding my breath) that Samsung + AT&T well at the very LEAST update the thing to lollipop so we can at least get full external SD card function again, because aviation maps and references and the sort take up a LOT of memory after a while..
Click to expand...
Click to collapse
I wish it was that easy, but I ditched AT&T years ago and went to straight talk. These tabs I purchased second hand.

rmntruexjr said:
I just now saw your post. When I get back home I'll take a screenshot. It's set up identical to the one I upgraded and bricked. Rooted with kingo, installed the tweaks for this tab from development (KoolKit) and using a few xposed modules to change some notification/statusbar icons..Not much else you can do to these things, and if I had to guess, the only difference between the two would maybe be different versions of the KoolKit tweaks.
Click to expand...
Click to collapse
No worries mate. Hmmm, if it was root that was stopping the update from showing it should have been the case on both tabs. Plus, mine was originally rooted when I searched for the update and it found it fine. You do definitely have to remove root to successfully update to 4.4, which totally blows, but with the SD card changes that came out in 4.4 I had to do it.

got a second hand Lg G4 and just saw the promotion???

Folks, I recently purchased a month old LG G4 from a guy and its through Verizon, well the guys has been shipped overseas(he is in the service) and I just saw the promotion for the battery, battery cradle and micro sd card and my question is this, I have the phone and of course the IMEI number but I don't have a receipt for the phone, I've contacted LG and they tell me I have to have a copy of the receipt along with IMEI number of phone, can anyone suggest anything that would get me closer to being able to get the receipt for the phone like calling the store where it was purchased or anything like that? I texted the guy and he said he is locked out of his Verizon account so he couldn't get me a copy of receipt.
love the phone though and works great.
thanks in advance.

I doubt you can do anything, you bought in a secondary market.
If you really need a battery just buy it on ebay I seen some go for 20 bucks
Sent from my LG-H811 using Tapatalk

Not 100% sure but I might take mine back due to unresponsiveness. IF I do take it back and get the N6, I'll give you the battery pack. You'll just pay shipping. Again, I'm not too sure. Just send me a pm so I won't forget if I end up doing it

Give me a break... At least wait for the update. It's not nearly bad enough to return the phone

My choice brother. Sorry if that bothers you

I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.

player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid..
Click to expand...
Click to collapse
THIS. Mine was having all kinds of lag and miss-touches (To the point that I kind of wanted to throw it against a wall) so I opted to do a factory reset and now I have literally NO lag at all. Was even able to install the launcher I wanted but could not use prior because of how buggy my G4 was being.
So as stated just do a factory reset and then give the phone a real chance.....You will thank yourself later for it.

folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks

player911 said:
I agree. If you are having lagginess and have NOT factory reset, you are doing yourself a disservice. Phone is solid. Mine was freaking out when I first got it. I suspect it was because the Carrier tech skipped the initial setup and it was freaking out. After a factory reset and finished the setup properly, it has been amazing. I use Nova btw. Supposedly some of the LG Home Launcher widgets were buggy and eating ram and resources that cause lagginess and battery draining.
You can always try to submit for the Free battery and stuff. Worst case is they tell you no. I think you have until July 15th to Submit. Unfortunately you have to have a Receipt of Purchase. So unless you have the original Verizon receipt, you will be SOL.
Click to expand...
Click to collapse
The offer ends tomorrow, June 30th.

rockey95 said:
folks, again I'm still new to Android, when you say " factory reset" I'm assuming you start from scratch on the phone? if you do this how are you getting your information back again as far as contacts, emails, pictures and so forth?
thanks
Click to expand...
Click to collapse
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.

zkyevolved said:
If your contacts are on Gmail, then you won't have any issues. That goes the same for emails.
Pictures and videos must be copied first to either your PC or copy them to Micro SD card. Then you reset your device, and then copy them back. It's quite simple. Let me know if you don't understand and I'll be more than happy to give you a more detailed explanation.
Click to expand...
Click to collapse
For pictures and videos, just like email/contacts store on the cloud, if you've loaded Google Photos and had it auto-upload all your content, it'll always be available as well.
Now, that said, while I'm with the others on holding onto the phone and giving it time, I do realize that the actual return windows for the product are finite. It's a lot harder to sell the device later on your own (not hard, just harder) rather than leverage a return to the store and potential impact of a restocking fee. The restocking fee may be a small price to pay for the piece of mind acquired by getting out of a device you don't want. For that, you're the only one that can make the decision.

Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.

06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
Click to expand...
Click to collapse
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....

Th3Bill said:
LOL! The software on this phone isn't nearly as bad as the Optimus G. At least this is manageable for most (in my case, it's no issues at all really). The Optimus G would turn into a pocket heater due to borked kernel at release.
I can only imagine what some of the crowd in these G4 forums would have done if they had the S2 back when Sammy didn't do their homework and pushed out a release that bricked the devices that took the update before they could pull it....
Click to expand...
Click to collapse
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.

06stang said:
I have minor problems. Every once in a while it misses a swipe on the keyboard and even less often I get some minor lag. Other than that it runs very well for me.
Click to expand...
Click to collapse
I can deal with a few tech ticks here and there. I really look for my phone to be spot on with phone, data and it's usage, sms, mms, and camera (biggest thing for me). So far, can't find much to complain about here.

06stang said:
Yeah no one cares what anyone else does with their own phone but don't go around telling others it's bad. It has a bad release software. LG messed up but hopefully they can fix it soon. They already claim to have updates ready soon.
Click to expand...
Click to collapse
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it

siloner said:
Never told anyone the G4 wasn't good for anyone. I just said MY phone is having the issues. I don't have lag after the reset but the miss clicks are still there and it's horrible to the point where I have to touch 6 times just to wake the screen and I have to go back and rewrite stuff because it's missing a letter. I myself want a phone without issues out of the box and that's what I thought I was paying for. Again, I'm not saying the phone in general sucks, Im just upset at the first impression I got from it
Click to expand...
Click to collapse
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
To factory reset, go into Settings. Security. Wipe device.
Contacts, apps, etc will restore when you first sign in to your google account during initial setup. There are tons of Getting Started guides for Android. If you are new to Android, welcome.

player911 said:
Ouch. I would say you have a lemon. A few people do have legit problems, exchanged and 1000x better.
Click to expand...
Click to collapse
I wouldn't say that's true. I've been following several different forums, apart from XDA, and there are A LOT of people who complain of the knock-on issue. As well as the keyboard issue (with any keyboard). Many people claim that the issue goes away after a reset, but I actually do see a lot of them return saying "I was wrong, and it took 3-4 days for me to notice it again."
I think that there is a bug in the software. If they had found it, it would have been pushed ASAP seeing as it plagues a great many people. They're still working on it... Hopefully they'll fix it soon!

Just sayin'.
http://forum.xda-developers.com/ver.../lg-honor-battery-promotion-adopters-t2885022