Microphone not working after switching to Lollipop phone - Moto 360

I went from a Kit Kat to Lollipop phone. It no longer recognizes when I say "OK Google." Shazam can no longer hear anything either. It worked fine on 5.1.1 with my Kit Kat phone. I did a factory reset on the watch and then initiated pairing with my new phone. Since then, I've done two more factory resets on the watch, uninstalled and reinstalled Android Wear. Nothing has worked.
I noticed the UI on the Moto 360 changed a bit after the upgrade. It used to go to the actions/voice recognition list if I tapped on the watch face. Now it opens the app screen and the actions list is the third tab over. Is it supposed to be like that?

Any suggestions?
So when you guys are on the watchface and tap on it once, does it bring up the settings icon like mine does now? Or does it go to "Speak now"?

Related

Motorola Connect can't sync new faces to the watch?

having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
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Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
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Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
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That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
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Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
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I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
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Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
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if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
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Click to collapse
ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.

[Q] Notifications won't go away

I remember the update right before lollipop made the notifications hide/go away from thr watch face until you swiped up again. I flashed a lollipop rom on my nexus 5 and i had to do a factory reset on my moto 360 to pair it again with my phone. After that i noticed the notifications would stay on the watch face and would not go away. I also noticed that the words "Okay Google" come one everytime the light comes on. I was hoping the update to lollipop would help but its the same. I tried all the settings on the watch and app but nothing. Any help... Thanks!
dansoccer said:
I remember the update right before lollipop made the notifications hide/go away from thr watch face until you swiped up again. I flashed a lollipop rom on my nexus 5 and i had to do a factory reset on my moto 360 to pair it again with my phone. After that i noticed the notifications would stay on the watch face and would not go away. I also noticed that the words "Okay Google" come one everytime the light comes on. I was hoping the update to lollipop would help but its the same. I tried all the settings on the watch and app but nothing. Any help... Thanks!
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Click to collapse
I didn't see any significant difference in notifications behaviour after Lollipop update. And that annoying "OK, Google" is gone now.

[Q] Recovering Watch Faces after Watch reset

I have had to reset my Moto 360 and repair it with my Samsung Galaxy S6. When I go into the Android Wear app, I am noticing several of my watch faces are missing. Some of them do eventually reappear. I know the watch faces are still on my phone because when I try to reinstall them, they show already installed. Is there a way to get the Android Wear application to refresh the watch faces that are on the phone? This seems like a stupid bug since it seems the watch needs to be reset every so often and I always seem to have this problem. I can't believe I have to remove and reinstall all the faces especially since I do not remember all the ones I bought without going through a long history of my app purchases.
I've had this happen a few times and this time I was digging around in the settings of the Android Wear app.
Tap the cog in the top right corner>Select your watch name>Tap Resync Apps.
See if that works for you. My watch synced everything except the faces and that fixed it for me.
Not working for me with Quick pic. Nexus 6.
Same message as photos stopped.
Give it time after a reset or new/replacement watch. If it's on your phone it will eventually appear on the watch. Last time I reset it, it took approximately 2 hours to get back to normal.

Android 6.0 issues

Ever since I installed Marshmallow on my phone I don't get notifications on my watch. They both say they're connected and my notifications are turned on in the wear app and in sound and notifications in my phone settings. Even when I try to push a fake notification it doesn't work. My watch is running 5.1.1 and my wear app is 1.3.0.2166028. I also have gotten a message on my watch saying there is no Google play installed on my phone but it is. If anybody can help I would appreciate it.
i had an issue at first with mine. what i did was uninstall android wear and unpair with the phone. then, wipe the watch. do a full factory reset. (charge it above 80 percent or itll complain on first boot) then after you get the watch to the screen of pairing install android wear and pair. after this wait for everything to finish. remember the watch does everything over bluetooth at this point so give it some time to sync.
after that it should work. you can test it then inside the app. took me a couple of resets to get my watch working perfectly.

Notifications on watch no longer working

Hello there,
The notifications on my watch stopped working a few days ago, but I can't figure out why. I've recently enabled the option "Mute phone alerts & calls" on the Android Wear app because I wanted the watch to vibrate, but not the phone. However, this option seems to have muted all notifications on both the phone and the watch. I've tried disabling the option, but now the notifications appear on the phone only. Since then, I've been unable to restore the watch notifications, no matter what I try. I've also used the "Test Notification" feature available in the Android Wear app, but nothing appeared on the watch. Here's what I've attempted to do:
I've disabled the "Do Not Disturb" option on my phone.
I've unmuted my phone.
I've disabled "Theater Mode" on the watch.
I've checked that my apps are not blocked inside the Android Wear app settings.
I've checked that the Android Wear app on my phone is allowed to display notifications.
I've checked that the Android Wear app on my phone is allowed to access/read notifications.
I've tried resetting my watch to factory defaults.
I've tried reinstalling the Android Wear app on my phone.
This is not the first time I have this problem. The last time it happened, I ended up restoring my phone to factory defaults and this solved the problem. But I have no intention of restoring my phone to factory defaults once more.
Has anyone had a similar issue? Any fixes?
My Huawei Watch is running:
Android Wear 1.3.0.2421912
Google Play Services 8.4.89
Android 5.1.1
And my HTC One M8 phone is running:
Android 6.0 (Google Play Edition)
Android Wear app 1.4.0.2552934.gms
Thanks a lot!
Every time I install or uninstall the Android Wear app, I get a crash report on my phone. I'm not sure if this is related to the notification issue. I'm attaching the stacktrace.
Thanks again!

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