I bought a new GNex last week and immediately ran into bad connectivity issues when preferred network mode is set to LTE/CDMA. Basically no signal all (3G or 4G), even though I live in downtown Boston where there should be 4G. When I switch my preferred network mode from LTE/CDMA to CDMA, the 3G network works fine with no connectivity issues.
On the phone, Verizon told me that a software patch in May will fix the issue. A staffer at the Verizon store told me that I could already find the patch online and that it would solve the problem... I assumed he was talking about 4.0.4. I flashed 4.0.4 yesterday fully expecting it to solve my LTE connectivity problems but ..... no luck. I still get no signal using the LTE/CDMA setting. I can't even make or receive calls unless I switch back to CDMA.
Do I have a hardware issue? Are other people having the same problem? Should I trust Verizon and hope that the 4.0.5 OTA update fixes the problem? Is there anything I can do about it now?
I am in the same boat as you. Just got a replacement from Verizon but it had a horrible purple tint to the screen so its going back. Didn't even get to see if its better at 4g. I think its a hardware problem as I've read that some people were able to get a replacement phone that actually works.
Sent from my Galaxy Nexus using XDA
My problem is similar. I can get 4G and use it sometimes but after a short time of data usage all my data is cut off until I reboot the phone. No calls, no nothing. I logged a ticket last night and will be calling back today for an exchange.
edit:
I stopped into the VZW store after calling customer care and getting everything all setup. They swapped out my gnex for a new one and so far my experience has been positive. I'm seeing improved signal everywhere and last night the phone didn't drop connectivity once or even get warm. The old phone would get hot to the touch in the upper left of the screen, the new one stayed cool throughout 30 app downloads with 2 bars 4g. Here's to hoping my problem is solved.
I'm getting a similar issue with connectivity dropping ice had this phone for three weeks and the signal drops terribly. At my house because I live on a mountain by a Penn state campus I know there isn't much in the way of signal because of the distance from the towers without interference. But even with being in other areas with 4g I still run into the signal dropping...I thought it was just me so it's good too know I'm not the only one having issues
Sent from my Galaxy Nexus using xda premium
Hi all,
Is anyone else experiencing terrible signal on Three UK? My dad just got his G3 and compared to his Nokia 925 signal on Three is atrocious, and seems to drop in an out constantly?
Anyone else experiencing the same?
Not on 3 but I'm on ee (T-Mobile) and I have some prob outs at times that I found has been bit strange but most the time I have great signal.
I am on Three, had no signal concerns at all except in areas of weak signal. The phone doesn't seem great at maintaining a connection when signal is weak, whereas other phones might stay with 1 bar this drops to none, but otherwise signal is as good as can be expected.
No problems here
Sent from my LG-F400L
I have had this problem on 3 UK. I found that going into network settings and choosing the network mode without LTE stopped it from happening! Any idea why this may be anyone? Do we have defective units?
Matt
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Lennyuk said:
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
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Thanks for the info, I won't be sending this off any time soon then! Also thanks for your unroot and chromecast volume fix guides they have been very helpful.
Wouldn't enabling fast dormancy help to find the signal quicker if it loses it?
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
stigslim said:
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
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I haven't seen the 4g logo yet either as I live away from any LTE areas, I've seen H and H+, 4g will show up as either LTE or a 4g symbol so I assume that your phone isn't connected to LTE/4g if you haven't seen either of those
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Enable fast dormancy for the 3 network. 4G works great on 3 in cities where it is supported.
How to enable fast dormancy? Website gives my area a good signal. I don't even get H+ which I did with my galaxy s3.
stigslim said:
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
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Have you tried the options when you enter 3845#*855# into the phone ? I had to use this as I was not getting LTE. See here for more info http://forum.xda-developers.com/lg-g3/general/mod-root-activate-lte-g3-t2819387
The option its already in my network settings menu and switched on. Are these different? Just can't put my finger on it.
I am having the same issue with my LG G3 on Three, the signal is much worse than my galaxy S3. Drops out randomly in my house and then takes ages to get a signal again.
Wondering whether to send it back our not as a phone with bad reception is kind of pointless! Anything perhaps fixable with a new firmware for the radio?
Yep exact same issues. Hoping it's not the phone (bought it myself not from three) really like it and Up to now three was great ? gutted.
It seems the phone either had really good or really bad reception. In poor area's it's quite flaky and can drop out easily when moving between rooms or even how you hold it.
If the reception is good you can get some great speeds on 4G though. Hoping they fix the issues with low signal strength soon as it's quite annoying.
Had a text from three saying they were going to fix my issue within the next seven days. Not picked up a 4g signal at all yet. So watch this space.
I also had problems with signal. I got a replacement SIM & that seems to have improved matters.
I'm on ATT and my new LG G3 keeps losing signal at random times where my other phones have signal without problem. Anyone else experiencing this or know how it might be corrected? I'm rooted and debloated if that helps.
I am in india on vodafone happnlens woth mw too
With week wifi signals too
From Lg G3 "the beast"
Is there any way to improve the signal strength?
First I want to say to all of you moderators - I'm looking on this site and other for the past week - and there is no similar posts for this problem.
Now for the issue itself:
I just bought my brother the LG G3 D855. It has been working great for about 4 months, but than he flew to NY and when he got back, the signal strength got down to 1-0 bars.
after a week of test, and changing ROMS, and also talking to technical support from the currier (ORANGE) , I narrowed down the problem to this:
the problem only happens when in 3G network, thus going down to GSM or catching the right antenna with LTE, the phone works fine - the minute it connects to a 3G antenna it looses signal and gets stuck without switching to other antennas. I've been on the phone with orange for hours, and since we live in Tal Aviv, there is no way we don't have sufficient coverage. Tried different ROMS and no luck with none of them. Finally today I gave up and send it to the lab.
I'm posting this because I haven't found the proper discussion here for this problem, and also wanted to know if anyone have more experience than I have with this issue.
thanks guys
Thanks for sharing this with us. I am really interested in final results! Waiting them and crossing fingers for resolved issues!
Sent from my LG-D855 using Tapatalk
I recently brought my LG G3 with me to Europe (while on Honeymoon) because I found out from T-Mobile that I could use text and data there at no extra cost. My phone works fine in the United States. But it doesn't find a carrier connection in London; Southampton; Vigo, Spain; Lisbon, Portugal; Cadiz, Spain; Gibraltar; and Barcelona.
I tried my phone in each location and it never connected to anything that wasn't WiFi. That really really sucked. I get that I have it rooted and I am using a different Lollipop ROM than stock. But I didn't think that would prevent it from connecting to towers there.
So what happened? What would be on a fully stock T-Mobile LG G3 that I wouldn't get on my rooted and ROMed version? I'm sure it something simple, but I would really like to know so that I can fix the problem before I go back.
did you turn on roaming?
mine worked great in Paris.
also, if you have really older version of rom
http://forum.xda-developers.com/tmobile-lg-g3/help/international-roaming-g3-t2834451
you may need to do this
Worked for me in Paris and Lisbon. I've had some issues when wifi calling is enabled, though. I think there are some very real modem issues but I eventually got it to work.