Related
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
Bring it into a tech Sprint store and tell them your problems.
They really messed up GPS on ei22
Sent from my SPH-D700 using Tapatalk
nikon120 said:
Bring it into a tech Sprint store and tell them your problems.
Click to expand...
Click to collapse
Sprint ran "all the tests they can run" on the phone and they said everything works perfectly.
Do you have a long time with it 'cause if not, there's something called "Customer Satisfaction" =/...
Another thing you can do is to call Sprint Customer Support & tell them all your prob's again, if you are paying your warranty monthly fee they can send you another (or at least a refurbished) Epic 4g.
Hope this helps! =)
Sent from my SPH-D700 using XDA App
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
I found the best way to get GPS to work with EI22 modem is to run a different ROM not the stock gingerbread. Im currently running marcusant's 5.5 rom and loving it having no issues with GPS.
http://forum.xda-developers.com/showthread.php?t=1340055
3ndless said:
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I haven't done anything yet. I am tired of going to a sprint store, only to be told the phone is fine. My wife's Replenish and my daughter's Rumor Touch are having similar issues with text messages not sending/receiving and not being notified about missed calls or VM. Sprint says all of our phones are fine. I am the only one in our family that uses GPS and even when they show signal bars, my phone has less or none.
I've rooted the phone in the past but never installed a custom ROM. I installed a leaked version of Froyo, had issues with it, then I factory rest my phone 7 times over a couple of months. I did a factory wipe 3 times before downloading the GB update and installing it from my SD card, I didn't wait for the OTA. Do you think a custom ROM would fix my issues? Kind of waiting for CM7.
Has anyone used the SGH-I257M on US AT&T?
As I understand, it has the bands for multiple networks. The reason for asking is AT&T is dragging their feet.
Info I got from AT&T was that it has enough roll outs for Christmas and are not going to bring out the S4 Mini until January. My contract is up, S3 & S4 are too big for a pocket, I ditched my S3, I'm using an S2 clocked at 1.7 and gutted, nice phone, but time for a new toy to play with. I'm tired of waiting on the 'Mini', but flashable US Basebands will be unavailable for some time so I'm hoping someone has done this. More specifically meaning the 'non branded' SGH i257M and a functional LTE band 17. TIA
systwk said:
Has anyone used the SGH-I257M on US AT&T?
As I understand, it has the bands for multiple networks. The reason for asking is AT&T is dragging their feet.
Info I got from AT&T was that it has enough roll outs for Christmas and are not going to bring out the S4 Mini until January. My contract is up, S3 & S4 are too big for a pocket, I ditched my S3, I'm using an S2 clocked at 1.7 and gutted, nice phone, but time for a new toy to play with. I'm tired of waiting on the 'Mini', but flashable US Basebands will be unavailable for some time so I'm hoping someone has done this. More specifically meaning the 'non branded' SGH i257M and a functional LTE band 17. TIA
Click to expand...
Click to collapse
If you get an unlocked SGH-I257M from Canada it will work for AT&T with LTE. I got one as an early Christmas gift for my girlfriend and it works no problem. I just put her 4G microSIM from her old phone (Pantech Burst) and set it up. The only thing I had to do was add the APN for AT&T 4G. Also, I believe it was the ChatON app that would not work in the US but it wasn't important.
EDIT: Also, a question I was thinking of as well is, if when the AT&T version comes out (or the firmware at least) could the AT&T I257 firmware be flashed on an I257M? That would minimize any issues from the phone's software..
wiisixtyfour said:
If you get an unlocked SGH-I257M from Canada it will work for AT&T with LTE. I got one as an early Christmas gift for my girlfriend and it works no problem. I just put her 4G microSIM from her old phone (Pantech Burst) and set it up. The only thing I had to do was add the APN for AT&T 4G. Also, I believe it was the ChatON app that would not work in the US but it wasn't important.
EDIT: Also, a question I was thinking of as well is, if when the AT&T version comes out (or the firmware at least) could the AT&T I257 firmware be flashed on an I257M? That would minimize any issues from the phone's software..
Click to expand...
Click to collapse
I appreciate the reply. That is good to know. Yeah, ChatON is of no interest. As for flashing, There are multiple reports that the 9195 ROM flashes OK on the M's, 9195 also adds the FM radio that is not given functionality in the M's but restored with the 9195 OS so I would assume the AT&T version should be no problem provided AT&T isn't pulling another non standard hardware version as they have in the past with some phones. (FCC filings don't indicate that) AT&T seems to have developed a phobia in recent years about their phones being retrofitted with new OS's. Also likely they are waiting for 4.3 or a Knox implementation in the deluded belief that it is secure. Thanks again for the heads up on function, looks like the price from Canada isn't too bad right now.
wiisixtyfour said:
If you get an unlocked SGH-I257M from Canada it will work for AT&T with LTE. I got one as an early Christmas gift for my girlfriend and it works no problem. I just put her 4G microSIM from her old phone (Pantech Burst) and set it up. The only thing I had to do was add the APN for AT&T 4G. Also, I believe it was the ChatON app that would not work in the US but it wasn't important.
EDIT: Also, a question I was thinking of as well is, if when the AT&T version comes out (or the firmware at least) could the AT&T I257 firmware be flashed on an I257M? That would minimize any issues from the phone's software..
Click to expand...
Click to collapse
Hi. Thank you for sharing this. I actually just bought a Canadian i257M as well and now I'm waiting for it to get shipped to me. Question; do the samsung media apps work while in the US? For example, media hub, video hub and music hub? I ask because i used to own a GS4 from att and I purchased a lot of media on those apps and would like to continue using them if possible on the GS4 mini if possible.
Much appreciated!
Eltahur said:
Hi. Thank you for sharing this. I actually just bought a Canadian i257M as well and now I'm waiting for it to get shipped to me. Question; do the samsung media apps work while in the US? For example, media hub, video hub and music hub? I ask because i used to own a GS4 from att and I purchased a lot of media on those apps and would like to continue using them if possible on the GS4 mini if possible.
Much appreciated!
Click to expand...
Click to collapse
You may have some disappointment, Samsung has switched to 'Samsung Hub' on the new phones, replacing the older Media hubs and interoperability suffers a lot. T-Mobile offers a Media Hub for their new phones, AT&T may as well since the Sammy app's leave so much behind. It's going to be a wait and see I suspect. With luck AT&T will have Media Hub apps instead of the newer Samsung replacements and all you will have to do is wait. It seems quite a few people have money tied up in the old system and that may keep it alive.
But other than that, all you need to get on line is write your carrier APN. The phone is turn-key as it is. I just got an 'M' and after gutting the OS, dropping in an APN and editing the Build Prop a little (not needed) it works great on US AT&T.
There are more and more of the i257M's turning up recently in the States and hopefully someone will be able to clarify the Media Hub issue more for you better than this.
Where are you guys getting unlocked 257Ms? I can't find anything on ebay and the internet suggests canadagsm may not be reputable.
Hi...wondering if you can help given you are on AT&T 4G LTE. My i257M arrived today from canadagsm and it appears rooted. Surprise, but maybe good. BTW...canadagsm handled this order ok, not great and not responsive, but they did deliver. Anyway so far so good, but I am also on AT&T 4G LTE and wondering how to edit the APN? Why? Right now I am only getting H+ connectivity. So wondering if there is a way to do this voa the hardware or only via software? Also, can you post the Build Prop? Lastly, due to rooted phones being disallowed on my company network I can only use a stock ROM.
Lastly, as I write this I ended up going into the boot ROM and which is not CWM and for the last 30 minutes and selecting install the volume up, the screen shows DOWNLOADING, DO NOT TURN OFF TARGET!! However, I am not aware I am downloading anything and seeing this screen is a bit scary. I may mess with this a little more by the time anyone gets a chance to respond, so we will see.
Thanks in advance, malloy0
systwk said:
You may have some disappointment, Samsung has switched to 'Samsung Hub' on the new phones, replacing the older Media hubs and interoperability suffers a lot. T-Mobile offers a Media Hub for their new phones, AT&T may as well since the Sammy app's leave so much behind. It's going to be a wait and see I suspect. With luck AT&T will have Media Hub apps instead of the newer Samsung replacements and all you will have to do is wait. It seems quite a few people have money tied up in the old system and that may keep it alive.
But other than that, all you need to get on line is write your carrier APN. The phone is turn-key as it is. I just got an 'M' and after gutting the OS, dropping in an APN and editing the Build Prop a little (not needed) it works great on US AT&T.
There are more and more of the i257M's turning up recently in the States and hopefully someone will be able to clarify the Media Hub issue more for you better than this.
Click to expand...
Click to collapse
malloy0 said:
Hi...wondering if you can help given you are on AT&T 4G LTE. My i257M arrived today from canadagsm and it appears rooted. Surprise, but maybe good. BTW...canadagsm handled this order ok, not great and not responsive, but they did deliver. Anyway so far so good, but I am also on AT&T 4G LTE and wondering how to edit the APN? Why? Right now I am only getting H+ connectivity. So wondering if there is a way to do this voa the hardware or only via software? Also, can you post the Build Prop? Lastly, due to rooted phones being disallowed on my company network I can only use a stock ROM.
Lastly, as I write this I ended up going into the boot ROM and which is not CWM and for the last 30 minutes and selecting install the volume up, the screen shows DOWNLOADING, DO NOT TURN OFF TARGET!! However, I am not aware I am downloading anything and seeing this screen is a bit scary. I may mess with this a little more by the time anyone gets a chance to respond, so we will see.
Thanks in advance, malloy0
Click to expand...
Click to collapse
I just made a thread abouu this. Just picked up a i257m and on every kind of combination of rom I'm stuck at only h+. I spent a few hours on the phone with cs to figure out why after googling a few other cases similar to ours. Turns out att doesn't support unlocked phones so the account isn't setup to push lte. What others have done, and what I'm going to try to do tomorrow is pop the sim into an att phone thss can do LTE and set it up and switch back and it should follow.
Att were assholes and wouldn't setup a device on my sim temporarily to prove to me LTE worked on my account. We popped my dim into a display g2 that was getting LTE, and got only h+. So I told him to pop the display sim in mine to see if I can get LTE, it only triggered the LTE option in the settings but never popped up saying it was getting any.. Hmm
Edit: got lte working with a new sim! All works perfect on att!
voilsb said:
Where are you guys getting unlocked 257Ms? I can't find anything on ebay and the internet suggests canadagsm may not be reputable.
Click to expand...
Click to collapse
Just wanted to throw in an update, I took the risk and ordered a 257M from CanadaGSM. Minor hiccup with the webpage didn't forward my address to their credit card processor, but they sent me an e-mail and a paypal invoice, and shipped out the phone the same day I paid. Quick customer service response time via e-mail, too (as in within a few minutes). It works great on Straight Talk, but I don't live in an LTE area so I can't test that till this weekend.
It rooted easily, and now it's running PAC.
Edited to add some information.
voilsb said:
Just wanted to throw in an update, I took the risk and ordered a 257M from CanadaGSM. Minor hiccup with the webpage didn't forward my address to their credit card processor, but they sent me an e-mail and a paypal invoice, and shipped out the phone the same day I paid. Quick customer service response time via e-mail, too (as in within a few minutes). It works great on Straight Talk, but I don't live in an LTE area so I can't test that till this weekend.
It rooted easily, and now it's running PAC.
Edited to add some information.
Click to expand...
Click to collapse
Good news for CanadaGSM...I too was leery, but after a few emails and phone calls they stepped it up big time. For now I have retired the S5 mini in favor of a Nokia Lumia 520 for $65!! Woo-eeee!! It's a super smooth phone. Apps are a little limited, but still have found everything I need except "stay awake" with charging. as for the S4 mini on LTE? No luck at all and expect one of two things...1) it's a locked Rogers phone and I am on AT&T, thus they will not allow LTE or the phone is not truly LTE capable.
voilsb said:
... ordered a 257M ... It rooted easily ...
Click to expand...
Click to collapse
Can you post some detail about the rooting procedure that you used? I have not yet seen a complete procedure for the SGH-I257M.
malloy0 said:
Good news for CanadaGSM...I too was leery, but after a few emails and phone calls they stepped it up big time. For now I have retired the S5 mini in favor of a Nokia Lumia 520 for $65!! Woo-eeee!! It's a super smooth phone. Apps are a little limited, but still have found everything I need except "stay awake" with charging. as for the S4 mini on LTE? No luck at all and expect one of two things...1) it's a locked Rogers phone and I am on AT&T, thus they will not allow LTE or the phone is not truly LTE capable.
Click to expand...
Click to collapse
I'm running the i257m on att with lte,only hiccup I had was they gave a 3g sim instead of an lte one and it took three weeks to prove it to them!
---------- Post added at 01:01 AM ---------- Previous post was at 12:58 AM ----------
mdawdy said:
Can you post some detail about the rooting procedure that you used? I have not yet seen a complete procedure for the SGH-I257M.
Click to expand...
Click to collapse
Use the 9195 root method and 9195 roms, same phone just different lte bands.
What I did was use Odin to flash recovery then flashed the root kit then used the unlock app from the play store to be able to run att. Then I flashed my liquidsmooth and havent looked back!
I used Odin to flash philz touch recovery, then flashed the PAC nightly. Only issues so far are ROM related, like launcher preference and battery drain
Sent from my GT-I9195 using xda app-developers app
I just got my G3 and left the country. Voice and SMS work fine, but I can't get a data connetion while out of the country. It didn't work in either the UK or India.
I'm guessing there's some sort of APN issue and I have a call into TMO tech support. The original call was to do #RON#, but that didn't help.
When I swap my SIM to my trusty Nexus 5, data works, so it's something device specific.
I've read about needing to force IPv4 when roaming and I tried creating a new APN with only that changed. One thing I noticed that's different between my N5 and G3 is there is no APN setting for Roaming Protocol.
Any ideas?
Thanks!
did you enable roaming in the settings?
amosconf said:
did you enable roaming in the settings?
Click to expand...
Click to collapse
Yes. One interesting thing is that the data roaming setting seems to reset on every reboot.
I have the exact same problem. Lg g3 t mobile, been to Germany twice in last two weeks and no data. All settings on phone are correct. After many phone calls with tech support, found someone who said they seem to have growing pains with new devices and the more they get feedback and realize there is a phone specific problem they can go to lg . Very frustrating but hopefully gets ironed out soon. I also came from a nexus 5.
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
jrglasson said:
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
Click to expand...
Click to collapse
I agree totally !!! Unfortunately we are early adopters of this phone. Tech support told me flat out that it will not be fixed for me while on my trip. I travel internationally for work and not being able to use data for google navigation and train schedule apps has been very upsetting. I will post something here as soon as they get back to me as well.
I've been trying to troubleshoot the tethering and found some interesting things. Looks like in an effort to avoid people enabling tethering without using the pcweb apn, they have broken the international roaming.
I think the problem is that you cannot use an ipv4 only APN. I added a new APN which was an exact copy of the built in one (which you cannot edit) and if I change it to ipv4 only, I get no data (in the US). Data only works when setting it to ipv6 or ipv4/ipv6. I haven't tried to debug this, but I think this could be the problem since when roaming internationally I doubt ipv6 is supported.
I also travel often to Mexico, so this is a big drawback.
Same issue in Canada
I just spent about an hour on the phone with Tech Support. Very friendly, but alas, I have the same issue. A ticket was entered, and she said she would get back to me today. If the LG G3 can't go International, my local T-Mobile store is about to get my returned handset. I'll try something else, I suppose. Glad I found this out within the first week of having it, what with the 10 day return policy.
Of note, the tech support person mentioned to me that I had to create an IPv4 APN (otherwise identical to the existing fast.t-mobile.com APN, which is IPv6).
I also tried selecting IPv4/IPv6, but that didn't work either. Neither GSM nor WCDMA works.
My co-worker here is happily connected on his Samsung Note 3. Frustrating to have a newer phone with a better processor, just to have my boasting neutralized by no roaming. :crying:
If I get a resolution, other than returning home or getting a new phone, I'll post it.
I really hope this isn't the case. I'm deployed overseas right now and get service just fine on my N5. If I can't get data with my G3 when it gets here in a few days, I'm going to be pissed.
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
This is a pretty big bug, I can't believe no one tested this before launching the phone. I sold my N5 a day after I got the G3, so if I were to need my roaming while abroad I would be SOL too. Not sure if I want to return it yet, once we get a custom ROM I'm sure we'll be able to get around this.
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
mattspammail said:
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
Click to expand...
Click to collapse
I'm already in India, so it's not another trip. I'm home on Sunday evening, and Monday will still be within 10 day. I didn't really need a new phone, but what sold me on the G3 was the 3Gb of RAM and bigger battery. My N5 is sluggish and the battery doesn't last all day with all the software I have installed.
I wanted to post an update. I hadn't heard anything from TMO so I called them back to check on what's going on. I'm now in the UK and still have the problem (again). They really gave me the runaround this time saying that they needed to file a new ticket since my original ticket was filed for problems in India. They also told me that enginnering had responded that there were no roaming partners in India, which is just false. I kept mentioning that other people are having this issue in other countries and mt Nexus 5 worked just fine.
At the end of the call, they did file a new ticket and escalated to some other support team to resolve. I'm really not hopeful anything will happen before I return to the US. I told them I'm flying home on Sunday and that if I didn't have resolution, I would be returning the phone upon return.
If something happens in the next day (the timeframe I was told I would get a response), I'll post another update.
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
musiklover said:
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
Click to expand...
Click to collapse
That won't work for this issue. I have a TMO US SIM and my free international roaming isn't working. The phone is locked, so I can't get another SIM.
To all having this problem - I am having a similar, but different issue. I just purchased a brand new T-Mo USA G3 yesterday. I run it on a T-Mo MVNO (Roam Mobility) since I don't live in the US. Voice works fine, I can see I'm on the "Roam" LTE network (which is really just a T-Mo USA LTE network), but no data. Proper APN is inserted and the SIM gets LTE data in the same location on my Moto X.
In the meantime I unlocked the G3 fully, no change.
Finally tried changing the network to WCDMA / GSM only and...I have data.
No idea why T-Mobile is blocking LTE when not on T-Mo itself. Will try in Canada tomorrow but expecting same results as everyone else, but will be interesting to see if it runs on HSPA+.
I tried disabling LTE and creating a new APN with IPv4 and after about 15 minutes powered on, still no data. Then I tried WCDMA only and still no go.
Latest update:
Just got off the phone with support again. The engineering team came back saying this was a handset problem and there are no known issues. I just did a full reset under direction of the support guy and still nothing.
I'll be returning the phone next week when I return to the states.
The support guy also said he will be posting on the TMO message board for other people to post issues with roaming. When that comes up, please post so they understand this is a wide-spread issue.
Maybe I'll rebuy the phone after I know the issue is resolved or by then there might be something better...
Quick update - just arrived back in Canada, and pleasant surprise - full LTE data on Fido! Just had to manually add the APN.
I traveled to Mexico on vacation and returned home to Florida yesterday. Ever since I've stepped foot back in the US, my phone is no longer able to send or receive calls. Texts and 4G data both work fine though. Also, the time is stuck in Central Time Zone, rather than EST like it should be.
I spent over an hour on the phone w/ Verizon tech support but they couldn't figure it out. They gave up, recommending I should go into a store to swap out the sim card. I did that and it didn't work either. The store wanted to do a hard reset, but I just dont feel like it cause of all the backing up and restoring I'd have to do. So I thought I'd consult you guys here first. You're smarter than Vzn tech support any way!
I've played with all the Global/LTE phone network modes as well but with no luck.
Anyone here have any idea?
Its been a long time since I've done much to my phone and have forgotten most of how to do much but I am rooted running a stock ROM. To be honest, I can't even remember if I'm running TWRP or even if the bootloader is unlocked.. Again its been a year since I've done anything to the phone other than use it really..
Any help or advice would be HIGHLY appreciated!
tstretch said:
I traveled to Mexico on vacation and returned home to Florida yesterday. Ever since I've stepped foot back in the US, my phone is no longer able to send or receive calls. Texts and 4G data both work fine though. Also, the time is stuck in Central Time Zone, rather than EST like it should be.
I spent over an hour on the phone w/ Verizon tech support but they couldn't figure it out. They gave up, recommending I should go into a store to swap out the sim card. I did that and it didn't work either. The store wanted to do a hard reset, but I just dont feel like it cause of all the backing up and restoring I'd have to do. So I thought I'd consult you guys here first. You're smarter than Vzn tech support any way!
Click to expand...
Click to collapse
Could it be that its stuck on Roaming Mode?
Possibly. But I have no idea how to get it out of roaming mode. Do you?
Sent from my VS985 4G using XDA Free mobile app
Good evening everyone,
I own a Z³ Play. Motorola.com purchased, unlocked BL, rooted, totally custom, works perfectly, love it. Verizon network.
Girlfriend has a 2 year old Z² Play. Verizon purchased, locked, stock, loves it.
Z² Plays went on sale recently for $200 on the website so I thought I'd buy my mother one. I bought one, ran all updates, didn't unlock the bootloader (I don't root family otherwise I'd hear from them constantly), brought it to her house, swapped SIMs and she's good to go.
Soon she tells me she's dropping calls so I take a look. Yep, signal strength is garbage, cell tower is off, and voice is in 2G. Erase network settings, APN, factory reset and no change. I used the app Phone Signal v4.1 to confirm, screenshots below.
Girlfriend is in the same room with the same phone purchased 2 years ago on the same network - no problems. We play ring around the rosie with our sim cards. Ma's phone has the same result with all of our sims. She's also got HD Voice enabled on her account. Initially it wasn't as her previous phone didn't support it and she's on my account. I enabled this thinking it would help my problem. Next day I take it to the Verizon store and he confirms I did all I could do and I'm out in 5 minutes.
I call Motorola demanding a cash refund (it was 2 days past the 14 day limit). I refuse the refurb. After an hour, 3 arguments and a 6th transfer to a Chicago office, I get my refund. The phone goes in the mail, and I order another from the website. A brand new order.
New Z² Play comes. Same exact thing with this phone. "Cell unknown." Again, screenshots below. Data & everything else seems to work well (I use Ookla Speed Test)..
The only possible thing I could think of is flashing it to a "Verizon" phone may fix the problem.
If anyone has any ideas please let me know. Thanks for reading.
It appears to have fixed itself. After about an hour with the new SIM in the phone, the proper cell tower & telephony has been acquired.
My theory was the first phone order could not "handshake" with other towers. There was nothing that could be done to get it "unstuck." I'll post if anything changes.