[Q] lags and stutters while gaming in zenfone 2 ze551 4gb - ZenFone 2 Q&A, Help & Troubleshooting

i recently bought Asus zenfone 2 ze551ml 4gb variant but i was very disappointing with its performance. i got the phone and it showed me system update 2.19.40 so i updated it and then installed a few games like asphalt 8, nova, mc5, etc. which i though this device would be able to handle pretty well. but to my surprise the these games didn't performed smooth...there weren't any lags but stutters in almost all the games. now i had seen many videos of gaming performance before buying this phone and everywhere it performed up to the mark. now i heard some where that the latest update is causing this. is this true?
is there a solution to this problem?

boom wagon said:
i recently bought Asus zenfone 2 ze552ml 2gb variant but i was very disappointing with its performance. i got the phone and it showed me system update 2.19.40 so i updated it and then installed a few games like asphalt 8, nova, mc5, etc. which i though this device would be able to handle pretty well. but to my surprise the these games didn't performed smooth...there weren't any lags but stutters in almost all the games. now i had seen many videos of gaming performance before buying this phone and everywhere it performed up to the mark. now i heard some where that the latest update is causing this. is this true?
is there a solution to this problem?
Click to expand...
Click to collapse
The version you are referring to is not the latest update... Asus provided some graphic optimization in some update (i cant recall which update it was) So update your phone to the latest firmware (2.19.40.22) and then check... I am on latest firmware and i have mc4, mc5, nova and they all play fine...smooth no lags no stutters or glitches

mhp1995 said:
The version you are referring to is not the latest update... Asus provided some graphic optimization in some update (i cant recall which update it was) So update your phone to the latest firmware (2.19.40.22) and then check... I am on latest firmware and i have mc4, mc5, nova and they all play fine...smooth no lags no stutters or glitches
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Click to collapse
thank you for the reply sir. yes, i checked, i am on the same firmware as you. the main issue is with asphalt 8. nova and mc5 are still ok, even riptide gp 2 has the same unsmooth game play...there is no lag but it looks like there are heavy frame drops. can you check it with asphalt 8. i am getting an fps of 28 (checked it with gamebench).

Yes, I played mc5 and asphalt 8 and also experienced micro stutter on the 551ml with the newest firmware. Gameplays looked alot smoother on youtube videos.
I tried moving the games to internal memory, but same problem.

Asphalt 8 running as smooth as it can here..

Hritik154 said:
Asphalt 8 running as smooth as it can here..
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Maybe I got accustomed to 60 fps
But really, can this be a hardware problem?

Exactly, even i am worried if its an hardware issue. Though i got a score of 47k on antutu so i doubt it is. Games like overkill 3 laG like hell. I am worried. Should i get my lhone replaced or what? Can anyone test on gamebench for fps of asphalt 8 who has it running smooth plz. Thank you.

boom wagon said:
Exactly, even i am worried if its an hardware issue. Though i got a score of 47k on antutu so i doubt it is. Games like overkill 3 laG like hell. I am worried. Should i get my lhone replaced or what? Can anyone test on gamebench for fps of asphalt 8 who has it running smooth plz. Thank you.
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I just downloaded reptide gp 2 and it's running smooth for now. I'll test the fps using gamebench in a bit.
Can't get gamebench to work. Sorry. :/

No problem. Thanks a lot for the reply though. Do let me know if it works.
Mail me at [email protected].

You may have seen this forum already, but nevertheless..http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=8531..
I got the zf2 about a week ago, so I'm unable to compare it to the performance before the latest updates.

Recommend using ASUS ZenUI app called ASUS Support. Please go to Apps/ASUS Support/Software/Slow app operation/Please follow 11 troubleshooting methods in this section.
Sincerely,
ASUS_USA
[email protected]

Asus_USA said:
Recommend using ASUS ZenUI app called ASUS Support. Please go to Apps/ASUS Support/Software/Slow app operation/Please follow 11 troubleshooting methods in this section.
Sincerely,
ASUS_USA
[email protected]
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Click to collapse
Thanks for the reply, but those are steps I took before playing each game, and i always clear my cache after each firmware update. So I do not believe any of those steps offered a viable solution.
Edit-- These are the results of Asphalt 8. Phone was off charger, and in performance mode. Cache was also cleared in recovery. Also, in the xda review of the zf2, he said he got 45 fps.

trinimike100 said:
I just downloaded reptide gp 2 and it's running smooth for now. I'll test the fps using gamebench in a bit.
Can't get gamebench to work. Sorry. :/
Click to expand...
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Heya, could you shoot me an email so I can give you a hand? jake [@] gamebench.net
Cheers,
Jake Daynes
Head of Web Development
GameBench Ltd.

Thanks manman but I got it to work, I had multiple devices connected to adb.

Reptide gp 2 has huge fps drops.(20-30 fps).
I tried overkill 3, it was unplayable.
Can someone please check the fps on their device ? It would really help.
I do not believe it is a hardware problem, because i'm getting a decent score on antutu.

trinimike100 said:
Reptide gp 2 has huge fps drops.(20-30 fps).
I tried overkill 3, it was unplayable.
Can someone please check the fps on their device ? It would really help.
I do not believe it is a hardware problem, because i'm getting a decent score on antutu.
Click to expand...
Click to collapse
I couldn't check the fps on those games but rp2 had stutters whereas overkill 3 was unplayable. Dissapointed with this phone.

Related

So I got the tab pro 10.1 WiFi.. but

I got the device mainly becouse I found a good deal it fit my not too high budget for a tablet. I am also a mobile gamer and I thought with its octa cpu it would handle all games perfectly. That does not seem to be the case, on highest grafics setting asphalt 8 runs at <20 fps while my HTC One m7 runs it perfectly. Is there any way to fix that? Also is there any chance of cyanogenmod for this device? I know it's hard for exynos cpus but is there really no way?
IE-coRe said:
I got the device mainly becouse I found a good deal it fit my not too high budget for a tablet. I am also a mobile gamer and I thought with its octa cpu it would handle all games perfectly. That does not seem to be the case, on highest grafics setting asphalt 8 runs at <20 fps while my HTC One m7 runs it perfectly. Is there any way to fix that? Also is there any chance of cyanogenmod for this device? I know it's hard for exynos cpus but is there really no way?
Click to expand...
Click to collapse
same here...
I tried asphalt 8 and the FPS was very low... I was very disapointed.
but I'm pretty sure the problem is software related (this game is not optimized for the device), because I installed NFS most wanted and I was blown away with the graphics and smoothness of the game. If you like a good racing game similar (even better in my opinion) to asphalt 8, I highly recommend that you install NFS most wanted.:good:
an update by samsung or gameloft will eventually solve these problems...
pouya67 said:
same here...
I tried asphalt 8 and the FPS was very low... I was very disapointed.
but I'm pretty sure the problem is software related (this game is not optimized for the device), because I installed NFS most wanted and I was blown away with the graphics and smoothness of the game. If you like a good racing game similar (even better in my opinion) to asphalt 8, I highly recommend that you install NFS most wanted.:good:
an update by samsung or gameloft will eventually solve these problems...
Click to expand...
Click to collapse
Yeah I also found out the problem must be related to asphalt because other games, even mc and gta sa run very well I will check out need for speed as well then

Asphalt 8 is running very slow

Hi guys,
i've got galaxy note 10.1 2014 edition (P602). I installed asphalt 8 but its running very slow on high graphics settings. I can only play this game very low graphics setting.
My Android version is 4.4.2. And I tried factory reset.
Is here any body having this issue?
fairblack said:
Hi guys,
i've got galaxy note 10.1 2014 edition (P602). I installed asphalt 8 but its running very slow on high graphics settings. I can only play this game very low graphics setting.
My Android version is 4.4.2. And I tried factory reset.
Is here any body having this issue?
Click to expand...
Click to collapse
Mine is the P605 and just downloaded the game ran a race graphics at high. All ran smooth. Mine is all stock no custom roms..nothing. Is yours on power save? Any other apps open? I dont know sorry
Zeblade said:
Mine is the P605 and just downloaded the game ran a race graphics at high. All ran smooth. Mine is all stock no custom roms..nothing. Is yours on power save? Any other apps open? I dont know sorry
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Click to collapse
Thank you for your reply. I guess your tablet has Snapdragon 800 cpu. May be there is a bug in this game for exynos version.
fairblack said:
Thank you for your reply. I guess your tablet has Snapdragon 800 cpu. May be there is a bug in this game for exynos version.
Click to expand...
Click to collapse
It runs fine on my Exynos P600 with graphics set to high.
locovaca said:
It runs fine on my Exynos P600 with graphics set to high.
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Click to collapse
Thank You. I gave my device to Samsung service then i read your post.
Can also report that the game runs well on my 607T (Exynos). The only exception is if I launch it.. before maybe 15 mins post boot, doing so results in extremely laggy performance. Otherwise it's all good, particularly so with Sixaxis & a PS3 controlller :good:

NOVA3 Free and Asphalt 8 slower than a Huawei honor 6

This is really crazy,
I've compared NOVA3 Free and Asphalt 8 with a Honor 6 and to my surprise, the Honor 6 is more fluent.
The 550ML have some scenes which are slower (for example the long view in the start of Nova3 free)
3Dmar score is 18300 for my 550ML and 13200 for the Honor6, Honor6 is in Full HD.
How is this possible ? The lag on the 550ML is not enormous but still you can observe it.
No applications runnning in the background, no powersave mode enabled, latest update.
Could it be that lollipop is not optimised for games ?
I don't have the games you mention, but I do play a few, namely Traffic Racer, Lane Splitter, Cut the Rope, Angry Birds... and all of these are fantastic on my 550ML.
But I also have Parking Mania installed and it is terrible, the screen rendering as the game scene moves is lagging badly and making it difficult to play. I find it difficult to blame the phone given that some of the other games which work well should be even more demanding on the system.
Could it be that some games just don't run well on Intel Chip? (I'm no expert so tell me if I'm talking crap).
gontie said:
This is really crazy,
I've compared NOVA3 Free and Asphalt 8 with a Honor 6 and to my surprise, the Honor 6 is more fluent.
The 550ML have some scenes which are slower (for example the long view in the start of Nova3 free)
3Dmar score is 18300 for my 550ML and 13200 for the Honor6, Honor6 is in Full HD.
How is this possible ? The lag on the 550ML is not enormous but still you can observe it.
No applications runnning in the background, no powersave mode enabled, latest update.
Could it be that lollipop is not optimised for games ?
Click to expand...
Click to collapse
Overandout said:
I don't have the games you mention, but I do play a few, namely Traffic Racer, Lane Splitter, Cut the Rope, Angry Birds... and all of these are fantastic on my 550ML.
But I also have Parking Mania installed and it is terrible, the screen rendering as the game scene moves is lagging badly and making it difficult to play. I find it difficult to blame the phone given that some of the other games which work well should be even more demanding on the system.
Could it be that some games just don't run well on Intel Chip? (I'm no expert so tell me if I'm talking crap).
Click to expand...
Click to collapse
I have 551ML and i have tried NOVA 3 freedom edition... Its plays smoothly no lags no frame drops...Graphics are amazing...No problems faced by me in any games yet..I played Nova 3 Freedom edition, Modern Combat 4 Zero Hour, Modern Combat 5...All these games played well without any issues..I have high end variant of zenfone 2 so have enough ram...Maybe Ram is your culprit.. Try closing apps which are not in use and use in-built ram booster
I also noticed some lag on a few games.. Subway Surfers, DomiNations, Simcity are a few examples. Games that aren't at all that demanding, especially Subway, which always ran smoothly on my 1st gen Moto G, without any problems, and on my 550ML it's noticeable some frame drops. Now I don't think this can be RAM problems, considering Moto G has half the ram and never had such drops. Maybe some games aren't optimized for this soc? .. It has to be because, I've tested games that are flat out heavier and don't have this consistent lag..
One thing is for sure, this phone should have more than enough horsepower to run all these games without issues, yet it doesn't.
cadaveri said:
I also noticed some lag on a few games.. Subway Surfers, DomiNations, Simcity are a few examples. Games that aren't at all that demanding, especially Subway, which always ran smoothly on my 1st gen Moto G, without any problems, and on my 550ML it's noticeable some frame drops. Now I don't think this can be RAM problems, considering Moto G has half the ram and never had such drops. Maybe some games aren't optimized for this soc? .. It has to be because, I've tested games that are flat out heavier and don't have this consistent lag..
One thing is for sure, this phone should have more than enough horsepower to run all these games without issues, yet it doesn't.
Click to expand...
Click to collapse
Or this could be related to lollipop since some games are running low slower on lollipop than on Kitkat, at least it is what i've read.
A bit disappointed this frames drop on the 550ML, when you see the benchmark, you cannot think of having this.
gontie said:
Or this could be related to lollipop since some games are running low slower on lollipop than on Kitkat, at least it is what i've read.
A bit disappointed this frames drop on the 550ML, when you see the benchmark, you cannot think of having this.
Click to expand...
Click to collapse
Lollipop don't make games run slower. They played roughly the same after I updated my Nexus 4 and G2 to Lollipop months ago, and the Nexus 9 didn't display any lag even after I reduced the GPU speed by 50%.
There's likely something problematic with the drivers for the PowerVR, or a general lack of optimization for this Intel chipset. Games that are smooth on an iPhone 5S are sluggish on this phone.
"I'd Totally Hug You, If That Was Something I Did"
Ace42 said:
Lollipop don't make games run slower. They played roughly the same after I updated my Nexus 4 and G2 to Lollipop months ago, and the Nexus 9 didn't display any lag even after I reduced the GPU speed by 50%.
There's likely something problematic with the drivers for the PowerVR, or a general lack of optimization for this Intel chipset. Games that are smooth on an iPhone 5S are sluggish on this phone.
"I'd Totally Hug You, If That Was Something I Did"
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Click to collapse
If it is a lack of optimization how am i able to play it smoothly shouldn't my device also lag while playing Nova 3... I didn't notice any lag in any games..I even tried psp emulator and games are working fine
mhp1995 said:
If it is a lack of optimization how am i able to play it smoothly shouldn't my device also lag while playing Nova 3... I didn't notice any lag in any games..I even tried psp emulator and games are working fine
Click to expand...
Click to collapse
When you see this video "www".youtube.com/watch?v=xzcxFMbjlME (Remowe the two "" for the link) Asphalt8 has been way slower on Lollipop than kitkat event if the 3Dmark score is two times lower than the 551ML.
We can ask ourselves if the chipset of 550ML has not a leak of performance instead of the 551.
I have created a ticket also for that issue, we'll see what asus answer me.
mhp1995 said:
If it is a lack of optimization how am i able to play it smoothly shouldn't my device also lag while playing Nova 3... I didn't notice any lag in any games..I even tried psp emulator and games are working fine
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Click to collapse
I don't have Nova 3, so maybe there's something wrong with their device. All the games I have such as Real Racing & Mortal Kombat are fine.
"I'd Totally Hug You, If That Was Something I Did"
Ace42 said:
I don't have Nova 3, so maybe there's something wrong with their device. All the games I have such as Real Racing & Mortal Kombat are fine.
"I'd Totally Hug You, If That Was Something I Did"
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Click to collapse
I don't know but it seems many many people complaining are 550ML users... I hardly saw 551ML users complaining (except for battery drain and network drops)
I also don't believe that it is a RAM issue. I always use the game booster for RAM and start playing with about 1.2GB of RAM free.
I have checked the Google Play feedback on the game that gives me problems (Parking Mania) and nobody complains of the lag. I can't believe that everyone reviewing this game is using a phone with 4GB RAM.
Whatever the issue is, it certainly does not affect all games, so I am tending to think that we should not be blaming Asus for this one.
Tried and tested nova 3..1.5gb file....no lag what so ever...only one I notice my phone got to 45 c when playing this...nah....i go back to fifa 15 ..maybe you got so many files on you phone...i have a 800 ram free when playing nova 3....550ml user here..ww
pato2015 said:
Tried and tested nova 3..1.5gb file....no lag what so ever...only one I notice my phone got to 45 c when playing this...nah....i go back to fifa 15 ..maybe you got so many files on you phone...i have a 800 ram free when playing nova 3....550ml user here..ww
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Click to collapse
A video is better than a long explination.
Here is a video taken where i can show some latency and frames drop, sorry for the very bad picture quality
link "www66.zippyshare.com/v/ym89Djkd/file.html"
i experiancing a strange problem
none of the gameloft games are not working in my device. and fifa15 too.:angel:
All of the Gameloft games I have tried are working fine. Usually no lag, but frame rate can drop if there is a lot going on.
Sent from my ASUS_Z00AD using XDA Free mobile app
Has frame rate improved since last update? Someone on another thread noticed an improvement on a couple of his games.
Sammaul said:
Has frame rate improved since last update? Someone on another thread noticed an improvement on a couple of his games.
Click to expand...
Click to collapse
I and someone else noticed improvements in a few games so I think the GPU drivers were updated
But I've also noticed that the game I had seen improvement in and only game I had trouble with, The Witcher Battle Arena, that it now spikes CPU usage (usage rises to mid to high 90s) and locks the frequency to the highest step. Not sure if the game is poorly optimized for x86 and/or NDK issues and/or lingering driver issues or what. After a while the phone overheats and throttles.
I have noticed a performance improvement with this procedure :
Go into Settings then Developer Options and check Disable HW Overlays,

Zenfone 2 Gaming performance

Hey guys, I bought a Zenfone 2 about a month ago. I was expecting this to be a beast especially on gaming, but for some reason, I'm experiencing bad lag on some of the games. One game where I experience it is on Eternity Warriors 4. The game runs smooth on a Note 2 and on an Xperia T2 (I think). Now I was thinking that it may be an Intel issue or something, but when I tried the same game on a Selfie (SD615), it basically had the same lag. Do you think that it's still an Intel issue, or more of an Asus firmware issue?
I love my Zenfone 2! Everything runs like a dream! Just wondering why I'm getting these lags, and why the Selfie is experiencing the same thing with a snapdragon 615.
EDIT:
Model: ZE551ML 4gb/64gb
Firmware: 2.20.40.97
Rooted: No
Just read somewhere that the lag on HD games actually started from the 2.20.xxxx update. Can anyone confirm?
miki117 said:
Just read somewhere that the lag on HD games actually started from the 2.20.xxxx update. Can anyone confirm?
Click to expand...
Click to collapse
Yup, for me it started from there.
dh_711 said:
Yup, for me it started from there.
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Click to collapse
Thanks! I'm actually testing out the 2.19.40.22 firmware right now. Interface feels quicker. I have only tried Contract Killer: Sniper, which pretty much has the same performance with the 2.20.40.97 firmware. I haven't tested out other games though, thanks to my awesome internet connection.
same here Asphalt 8 lags on 2.20.40.97
I've reverted back to the latest 2.20.40.97. The 2.19.40.22 basically had the same gaming performance. A little faster, a little better, but basically the same. I'm unable to test out other games and firmware due to my internet connection.

Lag?

Anyone experience any lag issues?I tried sing Facebook Messenger video earlier and it said it didn't connect.I also experienced some lag while playing Puzzle Fighter.I know it's a budget phone but that much lag?:/
Sent from my BND-L24 using Tapatalk
never got any lag except youtube but thats probably cause of their app issue since youtube lags in almost of my phones now..
games running smooth for me.. btw 4gb ram version P.S.
I was JUST about to create a post about this lag. Something is definitely not right to have lag delays for so long. I was going to say it's probably the ram in our 3gb model but I have two work phones running on 2gb ram and never got lag this bad.
When it just freezes with lag, I check the ram and there is still 1.5gb free so it's not a ram issue, must be a software issue. A few times a day it'll take an app a full 60-90 seconds to launch and everything will be at a snails pace for the next 5 minutes
sid21 said:
never got any lag except youtube but thats probably cause of their app issue since youtube lags in almost of my phones now..
games running smooth for me.. btw 4gb ram version P.S.
Click to expand...
Click to collapse
May I ask you, I'm getting the 4/64gb one, how's asphalt 8 running?! (if you have installed it)
PalakMi said:
May I ask you, I'm getting the 4/64gb one, how's asphalt 8 running?! (if you have installed it)
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Click to collapse
I haven't played that yet.I live in the US so I only have the 3/32
Sent from my Moto G (4) using Tapatalk
ry_t said:
I haven't played that yet.I live in the US so I only have the 3/32
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Click to collapse
So any other (intensive game) you have played?! I just want to know how the GPU performs
PalakMi said:
So any other (intensive game) you have played?! I just want to know how the GPU performs
Click to expand...
Click to collapse
Nah I only play casual games like Clash Royal and Puzzle Fighter
Sent from my Moto G (4) using Tapatalk
ry_t said:
Nah I only play casual games like Clash Royal and Puzzle Fighter
Click to expand...
Click to collapse
And they we're smooth, right?!
PalakMi said:
And they we're smooth, right?!
Click to expand...
Click to collapse
Yeah I've experienced lag on Puzzle Fighter though :/
Sent from my Moto G (4) using Tapatalk
My Moto G runs better lol
Sent from my Moto G (4) using Tapatalk
ry_t said:
My Moto G runs better lol
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Click to collapse
That's disappointing :/
Yeah, there's definitely a weird lag. the 6x didn't have it (3gb variant too)
Agreed, if I don't see any suggestions in one of the forums I may try the factory reset trick to see if that helps. Hopefully it's not a defective processor...
ry_t said:
Anyone experience any lag issues?I tried sing Facebook Messenger video earlier and it said it didn't connect.I also experienced some lag while playing Puzzle Fighter.I know it's a budget phone but that much lag?:/
Sent from my BND-L24 using Tapatalk
Click to expand...
Click to collapse
Mine lags bad with just day to day use. Will freeze sometimes.
I'm going to try a reset.
Not Here..
ry_t said:
Anyone experience any lag issues?
Click to expand...
Click to collapse
BND - L24 running B130 software.. Non-Rooted... ZERO issues no matter what I throw at it..
Few people reporting issues of lag from other regions.. Looks like an update will solve it soon..
No lag here...
Destroys everything I throw at it. No lag at all, sometimes apps freezes, but that's bc the app is badly developed and programmed, phone is awesome
I see some lag from time to time, most notably on the camera app (I have a BND-L24). I suspect it may be related to the SD card and/or the amount of pictures I have on there. I have an off-brand 64GB card in there now but I have a Samsung Class 10 U3 on order that should be here Friday, so I will put that in and see if it helps.
PalakMi said:
So any other (intensive game) you have played?! I just want to know how the GPU performs
Click to expand...
Click to collapse
Nova 3 is a pretty intensive game, and it runs flawlessly
US version with 3bg RAM.
Mine will lag occasionally, especially if I've recently used facebook and chrome. After that if I try to use the keyboard for anything it freezes quite often, and won't get better unless I wait a minute or kill apps.
I found that limited background processes in developer options gets rid of most of the lag, but doesn't help the camera much. The camera software just seems to be way too much for this phone to handle... not to mention the camera UI is laughably bad.

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