Pictures are Grey!! - G4 Q&A, Help & Troubleshooting

I just bought my G4 2 weeks ago from Sprint.
I started noticing some of my pictures are completely grey or half of it is grey.
I tried resetting the phone, changing from external storage to internal.
Nothing has helped!
Anyone else having these issues?
The pics are too big for me to upload
I'm gonna put them online and post links for reference

These are corrupt jpeg images which haven't been saved completely. You might be able to see the small preview but the rest of the image isn't there. I got some of these as well on my H815 EUR.
My first assumption was a dying SD card but then I saw crash dumps containing kernel oops messages when using the front camera.
I've read somewhere that clearing the cache partition helps and indeed after the V10b update (which cleared the cache) I haven't seen the issue anymore.

I have the same issue. V10b update installed. Tried to change SD card already. Some images are corrupted, some are not. Any ideas?

If you're using an external SD card to save images to and have this problem you can try to format the SD card using a pc/laptop. I was getting corrupted images and after I formatted my SD using my laptop everything is working nor.mally. No more corrupt images. Worth a shot, only takes a few mins.

Mine stated doing this within the past few days. It's a Verizon. Don't know what the 10b. update. It shows no updates installed nor pending. System VS98611A Android 5.1
Just pulled the SD card to prevent further corruption, and wiped the cache.
It's very disappointing for a cell phone one of whose big selling points was an awesome camera. "You can take great pics but you can't save them"

Related

[Q] Can a bad SD card cause fuzzy photos?

My wife and I have Droid Incredibles. Mine is taking really good pictures and hers is taking really bad pictures. It's not operator error as I use her phone and get the same results. Plus they didn't use to be so bad.
I've tried cleaning the camera lens and I've tried using different camera apps and get the same results.
Her phone does have some SD card issues as the pictures will disappear from the stock gallery app. QuickPic can find them though.
The main difference between her phone and mine is the rom. She's stock and I'm rooted with a custom ROM.
Can a bad SD card cause fuzzy pictures? Or can a new ROM make the camera work dramatically better?
TwisterMc said:
My wife and I have Droid Incredibles. Mine is taking really good pictures and hers is taking really bad pictures. It's not operator error as I use her phone and get the same results. Plus they didn't use to be so bad.
I've tried cleaning the camera lens and I've tried using different camera apps and get the same results.
Her phone does have some SD card issues as the pictures will disappear from the stock gallery app. QuickPic can find them though.
The main difference between her phone and mine is the rom. She's stock and I'm rooted with a custom ROM.
Can a bad SD card cause fuzzy pictures? Or can a new ROM make the camera work dramatically better?
Click to expand...
Click to collapse
I'd say probably the rom. the issues in the gallery is probably a cache issue with the rom as well
Have you tried using her sd card in your phone to see if that happens to you? If its not writing to the memory properly then the issue would happen on your phone as well with her sd card.
Try copying the contents of the sd card onto a computer then reformat the sd card to FAT32. If it still fails then I'd go ahead with Shano's steps above. I'm not sure it would resolve anything though.
SlimSnoopOS said:
Have you tried using her sd card in your phone to see if that happens to you? If its not writing to the memory properly then the issue would happen on your phone as well with her sd card.
Try copying the contents of the sd card onto a computer then reformat the sd card to FAT32. If it still fails then I'd go ahead with Shano's steps above. I'm not sure it would resolve anything though.
Click to expand...
Click to collapse
Yeah try swapping the SDs see if that makes a difference. I've never heard of something like that with an SD card, but it is possible theres something on it thats corrupt which cause gallery not to want to show your pictures. A format like SlimSnoop suggested is a little safer than rooting and installing a custom rom, so I would do that too. And make sure to only copy the files back on the sd card that you use, to insure you don't copy something corrupt
Thanks all. I'll try the SD card and see what happens.
Since her rom is official, I'd hate to think it's screwed up. But if all else fails, I'll put CM7 on her phone.
TwisterMc said:
Thanks all. I'll try the SD card and see what happens.
Since her rom is official, I'd hate to think it's screwed up. But if all else fails, I'll put CM7 on her phone.
Click to expand...
Click to collapse
heh just cuz its stock doesnt mean its not buggy. I had an issue on stock where i couldn't see app updates in the market until i manually cleared cache, not to mention a bunch of other issues

What could be causing files names to change and loose all data on SDCard

Good afternoon everyone.
About a month ago, I noticed that my music, videos and picture folders names were changed(renamed) to this
strange names.
I could not have access to my camera pictures, my movies or some music files.
I am attaching a picture screen shot so you can see.
So I lost all the pictures I had taken with the camera from the last 3 to 4 months. I did not make a backup
since January.
I decided to start fresh and did a cashe wipe, dalvik cache wipe, a factory reset, a system wipe, an internal wipe
and even an internal data format.
I also took the SD Card out and wiped everything there and re formatted the card.
Installed everything back in and now about a month later, this happens again.
Something has re written some file names, and wiped out the data in the folders and they will not display or
play.
I am thinking it could be a virus.
I have installed programs like photosphere camera, snoozy, note 10.0 note pad, and some programs that change my
battery, and task bar.
Does anyone has an idea of what this problem could be?
Any idea or help is appreciated.
Never seen this before, but I am interested to see what it is if anyone can figure it out.
Does it happen to be a 64gb sandisk, I had the same issue with my files getting corrupt, lost all my stuff. Reformated fat32 and has be solid for the past 3 months.
rail205 said:
Does it happen to be a 64gb sandisk, I had the same issue with my files getting corrupt, lost all my stuff. Reformated fat32 and has be solid for the past 3 months.
Click to expand...
Click to collapse
It is a Scandisk 64G but I had it format to fat32.
I tried to remove the files with a file explorer and also a root explorer, even the recovery explorer and it
will not let me do it.
I am going to wait until I get home and use my micro sd adapter card reader and delete the files from
my PC.
Funny thing is this corrupt files stick to your card and I think is more like a virus than hardware related.
The file name gets changed, the data erased and then file becomes read only and the devise can not delete
it or change the files.
Seems to be doing it to the video, sound and pictures folder only.
Bad SD card, same thing happens to pc hard drives when they go ka-put. Virus will also do it... but i see that as being unlikely. Just replace the sd card.
Sent from my SGH-T889 using xda premium
maniep said:
Good afternoon everyone.
About a month ago, I noticed that my music, videos and picture folders names were changed(renamed) to this
strange names.
I could not have access to my camera pictures, my movies or some music files.
I am attaching a picture screen shot so you can see.
So I lost all the pictures I had taken with the camera from the last 3 to 4 months. I did not make a backup
since January.
I decided to start fresh and did a cashe wipe, dalvik cache wipe, a factory reset, a system wipe, an internal wipe
and even an internal data format.
I also took the SD Card out and wiped everything there and re formatted the card.
Installed everything back in and now about a month later, this happens again.
Something has re written some file names, and wiped out the data in the folders and they will not display or
play.
I am thinking it could be a virus.
I have installed programs like photosphere camera, snoozy, note 10.0 note pad, and some programs that change my
battery, and task bar.
Does anyone has an idea of what this problem could be?
Any idea or help is appreciated.
Click to expand...
Click to collapse
Corrupted File allocation table. First, put it in a pc, go to a command prompt (windows r and type cmd), then chkdsk -f driveletter: (depends on what your machine mounts it as). That could fix it, if not, copy all data off, reformat, copy data back. If that doesn't work, then the above poster is correct, the card is going bad, and replace it. (But it might not be, fat16 and fat32 can do this sometimes, especially if it's not unmounted cleanly when android is shutting down.)
Rabid Panda said:
Bad SD card, same thing happens to pc hard drives when they go ka-put. Virus will also do it... but i see that as being unlikely. Just replace the sd card.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
mstrk242 said:
Corrupted File allocation table. First, put it in a pc, go to a command prompt (windows r and type cmd), then chkdsk -f driveletter: (depends on what your machine mounts it as). That could fix it, if not, copy all data off, reformat, copy data back. If that doesn't work, then the above poster is correct, the card is going bad, and replace it. (But it might not be, fat16 and fat32 can do this sometimes, especially if it's not unmounted cleanly when android is shutting down.)
Click to expand...
Click to collapse
Thank you both.
It is a 2 month old card but nothing is perfect.
I spent most of the day wiping the phone and the card and re flashing everything.
I am going to do a back up and get a new card this coming week.
Will post back once I see if it happens again.
SD card is bad. Buy a new one. 100% sure this is the issue.
Also, sandisk is no longer a quality card. Don't buy them, get a PNY.
Good luck brother
AnthraX [email protected]¢ TOWN clown crew (TM)

Photos End up in LOST.DIR after mounting to PC!

The phone has recently been rooted, but running stock rom.
Card is partitioned and using Links2SD
The problem appeared after rooting and using Links2sd.
After taking multiple photos on a day out, we mounted the phone to PC. All the pictures that were taken disapeared. After unmounting from the PC< the photos now no longer appear in the gallery either.
After much searching and running checks on the SD card, i discovered that all the photos that were taken that disapeared had been moved to the lost directory with no file extension. Most of the files are instact, with probably 3 usually being corrupt, and might not even be photos anyway, as it appears that all the photos that were taken are still 100% intact.
This happens consistantly. if you take photos, then mount it to the PC they end up in LOST.DIR with no file extensions along with a couple of corrupted files. The time from taken the pictures to mounting them in the PC doesnt have any effect. The photos appear in the gallery fine, but once mounted, they end up in LOST.DIR and no longer appear in the gallery.
Thought that the partitions were no created correctly, so deleted both partitions and repartitioned the cards from scratch and formatted them, and set the phone back up from scratch. The phone has been mounted to the PC many times since i done this and the corruption problem has gone, but now its back again.
Am i right in thinking that maybe the SD card is starting to be faulty, its the stock card that came with the phone so nothing expensive. Just 2g probbaly class 2 card.
Both partitions are FAT32

So this just happend to me..

Using my wileyfox swift for a few days now and having a blast. This is the cheapest phone I ever got and i'm enjoying it
even more than my Nexus 4.
Today on the other hand, something strange happened to me.
Phone was working fine with a Samsung Evo 32 GB UHS-I formatted as internal storage.
Today I decided to move some apps from internal storage to the SD. I should have never done this..
After 3 apps the phone would stop moving them and stuck at 0%.
I thought this was just (another) android bug an rebooted the phone.
I moved 3 more apps and the same problem occurred.
This time the phone got stuck in bootloop at the wileyfox logo and a soft reset solved this.
When the phone booted I noticed 6 apps had disappeared, strange thing is. These weren't the apps I moved to my SD.
After opening the app drawer my phone froze completely, another soft reset was needed. This went on 5 more times, until I
removed the SD card. After this the phone started fine.
I checked the SD in my laptop and it was only showing the folder "Lost.dir".
When trying to format the SD card it was only showing a option to format it to 16MB.
After this i used Windows build in "disk manager" and noticed that there was a second (and main) partition of 16MB on the
card(?!).
After removing this partition I could format it to the original size.
It took me 5 tries before the phone would format it to use as internal storage. It would force close 4 times before with
an error message.
Can't find anything related about this issue on Google, is this a known bug?
TL;DR: Moving apps from internal storage to SD f'ed up my SD partition/card. Can't find anything about this issue online.
Phone info:
Wileyfox Swift
Cyanogenos 13.1.2, latest updates installed.
Not rooted, locked bootloader, nothing modified.
Even if u can use sd card as internal storage or whatever is not recomended to use it. Or even move apps on it my friend lost his 32gb sd card after using app to sd or something similar i dont remember
Actually this is some solid advice for everyone.
I tried using a build in feature and it did a whole lot of staying things. Since this happened I will stay away from the feature.

corrupt memory card (internal storaget mode) after reboot or app download

moto G5 2gb version.
I have a Toshiba U3 32gb card set as internal storage formatted in the phone. This card was previously used in my G4 and was fast and worked flawlessly as internal storage.
when I install an app manually from the play store, I get an "insufficient space" error. as per the FAQ that the error links me to, I reboot the phone but then get a message saying SD CARD MISSING REINSERT DEVICE while the card is still in the phone. I then have to reformat the card but the problem will still present itself when I try to install an app again. or just reboot the phone. the card works fine as removable storage, which is kind of useless for the internal apps.
ive read similar faults for the other G5 variants in the forum and online and couldn't find a fix unless I missed it.
Remove the sd card from the device - wait a few seconds then reinsert it (whilst the phone is on & fully booted)
Is that a permanent fix? I've tried removing and inserted a most times still recognise card.
TeamKilo said:
Is that a permanent fix? I've tried removing and inserted a most times still recognise card.
Click to expand...
Click to collapse
You get corrupt sd card sometimes when you install new rom or wipe dalvik/art cache
Normally removing the sd card & reinserting it whilst phone is fully booted allows it to mount successfully
I use my sd card as external removable storage - I don't use as internal as I don't see the point - this phone has 16gb storage - you will never fill it with just apps - anything else you put on external
Plus you need a very high class sd card to get half decent read/write speeds if set as internal
I've not installed any roms, the phone me is completely stock (o2 network version).
I do need it as internal storage as the external storage only seems to store camera photos and not much else. Even whatsapp media is stored on the phone, but will store on the sd card if it's set as Internal Storage. the card itself is a U3 class and i know it operates faster than a class 10.
I just tried taking a photo with card set as external and the camera shuts down with an error after taking a photo. Works fine when I tell the camera to save to phone.
Going to try format the card on the pc and see what happens as it's clearly not working as an external card even tho the phone isn't flagging any issues.
update;
sd has been set as internal for the last few hours so thought id give it a reboot now, and guess what, SD CARD MISSING. i can tell something is definitely wrong. apps stored on the sd are failing to load or are loading after a really long time ie. 1min for 9gag and the QuickPic galllery app just fails to load. speed test on the sd while in the phone report 5mb read and write! on the G4 the same card was in the double figures.
TeamKilo said:
update;
sd has been set as internal for the last few hours so thought id give it a reboot now, and guess what, SD CARD MISSING. i can tell something is definitely wrong. apps stored on the sd are failing to load or are loading after a really long time ie. 1min for 9gag and the QuickPic galllery app just fails to load. speed test on the sd while in the phone report 5mb read and write! on the G4 the same card was in the double figures.
Click to expand...
Click to collapse
Many people have issues with sd card set as internal across various devices
If your phone is on stock & unmodified take the issue to Motorola
Obviously ignore them if they tell you that you need to factory reset & all that rubbish - tell them you already have
Sometimes it's just a case of a phone not liking a certain brand of sd card
There's no known fix for your issue that I'm aware of
TheFixItMan said:
Many people have issues with sd card set as internal across various devices
If your phone is on stock & unmodified take the issue to Motorola
Obviously ignore them if they tell you that you need to factory reset & all that rubbish - tell them you already have
Sometimes it's just a case of a phone not liking a certain brand of sd card
There's no known fix for your issue that I'm aware of
Click to expand...
Click to collapse
ive arranged for a replacement with o2 but their stock is scarce at the moment. so will update when i get the new phone.
you could be right that its just the phone not liking this specific sdcard. tried a class4 but that was too slow to even attempt a trouble shoot lol.
new problem, YT Studio app fails to load, says Something Went Wrong. this just gets better and better. thanks for the advice.
TeamKilo said:
ive arranged for a replacement with o2 but their stock is scarce at the moment. so will update when i get the new phone.
you could be right that its just the phone not liking this specific sdcard. tried a class4 but that was too slow to even attempt a trouble shoot lol.
new problem, YT Studio app fails to load, says Something Went Wrong. this just gets better and better. thanks for the advice.
Click to expand...
Click to collapse
Just tested the app on my phone & yt studio works fine
If I was to guess I would say you have a google play services issue - if Google play services was on your sd card running as internal & it isn't in your phone mounted correctly YouTube & other apps that require it will not work
You can either clear data of Google play services from the app settings menu (make sure you have set show system apps from the 3 dot menu on top right) or reinstall it - you will have to search on Google for the apk as normally it's not listed in the playstore
TheFixItMan said:
Just tested the app on my phone & yt studio works fine
If I was to guess I would say you have a google play services issue - if Google play services was on your sd card running as internal & it isn't in your phone mounted correctly YouTube & other apps that require it will not work
You can either clear data of Google play services from the app settings menu (make sure you have set show system apps from the 3 dot menu on top right) or reinstall it - you will have to search on Google for the apk as normally it's not listed in the playstore
Click to expand...
Click to collapse
cheers bud. ill give that a go, if that fails, ill just do a fresh install and not auto install any of the apps from my google backup.
just dug a bit deeper and found this https://forums.lenovo.com/t5/Moto-G...ible-SD-Card-for-Internal-Storage/m-p/3661072
its the card im using. it baffles me how a fast card is running so slow.

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