[Q] Can't install update - help? - G4 Q&A, Help & Troubleshooting

Hi
I have V10a-EUR-XX on my phone, and there's no OTA showing despite 10b and 10c being out there.
I've tried using LG Bridge as suggested by support and 10b shows as available but no matter what I do it stops at 23 seconds in as it gets to 100% on "Preparing phone for update"
I've tried it on two different laptops, a Win7 one and a Win10 one, and even as administrator.
Anyone have any ideas or other way of sorting this?

I'm having the same problem. Update shows up in LG Bridge (but not OTA) but won't get past the "Preparing phone for update" stage. I'm using Windows 8.1 and i've tried as administrator and not.

bmdixon said:
I'm having the same problem. Update shows up in LG Bridge (but not OTA) but won't get past the "Preparing phone for update" stage. I'm using Windows 8.1 and i've tried as administrator and not.
Click to expand...
Click to collapse
I've been going back and forth with LG support and they've not been overly helpful so far.
Just curious, was your phone given to you as part of The Insiders campaign?

TheMathMan said:
I've been going back and forth with LG support and they've not been overly helpful so far.
Just curious, was your phone given to you as part of The Insiders campaign?
Click to expand...
Click to collapse
I may try later using the KDZ and the LG Flash Tool

Hi All. I'm new to this Good Life of LG, having come from previously only owning Samsung devices where we used Odin to flash stock firmware and modems.
I will at some point Google the info I need but was hoping you could help refine my search with regards .kdz files and the flash tool.
I am currently on v10a-ZAF-XX (South Africa) on my H815P. How much damage will I cause if I flash EUR firmware on my device and will it format my internal storage?
Sent from my LG-H815 using XDA Free mobile app

TheMathMan said:
I've been going back and forth with LG support and they've not been overly helpful so far.
Just curious, was your phone given to you as part of The Insiders campaign?
Click to expand...
Click to collapse
Yes, it was... I did wonder if it might be related to that. Not sure what's different though.

Not sure, but I noticed out FW are VX10 and not V10
Sent from my LG-H815 using Tapatalk

I have the same issue, stuck on "Preparing phone for update"

TheMathMan said:
I've been going back and forth with LG support and they've not been overly helpful so far.
Just curious, was your phone given to you as part of The Insiders campaign?
Click to expand...
Click to collapse
Did you get anywhere with this? I've still not received the update OTA and LG Bridge still won't work...

Flashed it with the LG Flashtool in the end.
Sent from my SM-G925F using Tapatalk

Is that from this thread? I assume it's the UK H81510B_00.kdz file? Did it wipe your phone or were you able to keep data?

bmdixon said:
Is that from this thread? I assume it's the UK H81510B_00.kdz file? Did it wipe your phone or were you able to keep data?
Click to expand...
Click to collapse
Yes just did it myself. It does not wipe
https://www.youtube.com/watch?v=zXO2SHqBiNk

Hi Guys,
I also got my phone through the UK Insiders Campaign. Im trying to update to Marshmallow via the LG Bridge, which has recognised my phone and recognised there is a Marshmallow update available. However, the SAME issue of "Preparing phone for update... 100%" is showing up and not moving!
Any way to get this update flashed on to my device, baring in mind I haven't rooted!
Cant believe I backed up & wiped my phone before I did this! argh.
---------- Post added at 11:52 PM ---------- Previous post was at 11:43 PM ----------
BTW Phone details are as follows:
Build Number: LMY47D
Software Version: VX10a-EUR-XX
Kernel Version: 3.10.49
Model: LG-H815

Nothing yeat about "Preparing phone for update"?

Related

[Q] Screwed LG G3

Hi guys,
I'm new here and was hoping one of you maybe able to help? I rooted my phone last night at work and all went fine. I thought as I was on a role I would do the camera mod too but that's when it all went wrong!
I was rebooting my phone over and over with no issue at all trying to trouble shoot. The phone was working great well apart from the camera lol But when i rebooted it it now just sticks at the LG splash screen with the top led flashing green/blue!
Now I can hold down the button config to get into recovery and it just offers a factory reset so I selected this and it just boots back into this state again!
I have had the battery out for a while and even left it just sitting but it seems knackered for some reason..PLEASE HELP. PLEASE.
Now I have only had the phone for 3 days so what are the odds of getting it replaced and stating it's faulty?
Plug it into your PC and use LG PC SUITE. Restore to factory state
Sent from my LG-D855 using XDA Premium 4 mobile app
radicalisto said:
Plug it into your PC and use LG PC SUITE. Restore to factory state
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, As it is stuck on the boot logo the pc will not see the phone. I tried connecting it to the lg pc suite a few times when it was running but it would not find the phone.
There's a guide in the general section to restore stock firmware. Give it a whirl
Sent from my LG-D855 using XDA Premium 4 mobile app
radicalisto said:
There's a guide in the general section to restore stock firmware. Give it a whirl
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, Yeah i have seen that but most of it goes over my head about the F400 s/k/l models etc i have the uk version and cannot find a straight forward guide. But that's because it is so new i guess.
I may just call the provider and say it's shot! Is there any way they can prove it's been played with when it is this bricked?
Should be a guide for the D855, same model as I have. - depends who the carrier is. O2 can be pissy as can Vodafone and EE. THREE are easy to deal with tho. Because it's in your 14 days, they'll probably replace no questions asked for now.
Sent from my LG-D855 using XDA Premium 4 mobile app
radicalisto said:
Should be a guide for the D855, same model as I have. - depends who the carrier is. O2 can be pissy as can Vodafone and EE. THREE are easy to deal with tho. Because it's in your 14 days, they'll probably replace no questions asked for now.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm on 02, there doesn't seem to be any UK TOT files what ever they are only europe/America etc bit to early yet. I really don't see why it has failed it was working perfect then just died.
Give O2 a bell and see what they say. Within the 14 days they'll replace it for you. Unless you get a root savvy salesman who tries to be snotty lol. But tbh you'll be OK for a replacement.
Sent from my G3 via Tapatalk because XDA Premium crashes non-stop....
radicalisto said:
Give O2 a bell and see what they say. Within the 14 days they'll replace it for you. Unless you get a root savvy salesman who tries to be snotty lol. But tbh you'll be OK for a replacement.
Sent from my G3 via Tapatalk because XDA Premium crashes non-stop....
Click to expand...
Click to collapse
Thanks for your input mate. i will see what they say but should be ok. think I'm leaving well alone on the next one lol
flibbertygibbet said:
Hi, Yeah i have seen that but most of it goes over my head about the F400 s/k/l models etc i have the uk version and cannot find a straight forward guide. But that's because it is so new i guess.
I may just call the provider and say it's shot! Is there any way they can prove it's been played with when it is this bricked?
Click to expand...
Click to collapse
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.
KachowPow said:
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.
Click to expand...
Click to collapse
Hi yes, Shame but there are no UK ones for o2 yet.:crying:
flibbertygibbet said:
Hi yes, Shame but there are no UK ones for o2 yet.:crying:
Click to expand...
Click to collapse
I wasn't referring to restoring your device to the carriers specific settings, I was referring to restoring your LG D855 which that is the device you own is that correct? If so, have another look at my suggestion.
KachowPow said:
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.
Click to expand...
Click to collapse
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.
flibbertygibbet said:
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.
Click to expand...
Click to collapse
Only just seen this thread and glad to see that you have saved your device. Just for the record, you could have restored your device if you used the lg pc suite with your device plugged in in download mode.
flibbertygibbet said:
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.
Click to expand...
Click to collapse
Here is a KDZ link to the O2 firmware
[LG-D855] LG D855 Phone Firmware D85510A_00 O2(United_Kingdom)16G Edition
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW919006432109876543213/D85510a_00.kdz
flibbertygibbet said:
I'm on 02, there doesn't seem to be any UK TOT files what ever they are only europe/America etc bit to early yet. I really don't see why it has failed it was working perfect then just died.
Click to expand...
Click to collapse
EDIT: seems the problem is solved haha
Sent from my LG G3 using Tapatalk
bobsie41 said:
Only just seen this thread and glad to see that you have saved your device. Just for the record, you could have restored your device if you used the lg pc suite with your device plugged in in download mode.
Click to expand...
Click to collapse
Hi, I wrote earlier that it was stuck on the LG splash screen and bricked. The PC would not see it..So I was stuck with options.
scarecrow2012 said:
Here is a KDZ link to the O2 firmware
[LG-D855] LG D855 Phone Firmware D85510A_00 O2(United_Kingdom)16G Edition
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW919006432109876543213/D85510a_00.kdz
Click to expand...
Click to collapse
Thanks, Is there a cirtain program I need to open that? As I cannot and it just states to search the web to find a program to open it?
Is it possible now just to try to connect it to the lg pc suite and restore back to the uk version?
flibbertygibbet said:
Thanks, Is there a cirtain program I need to open that? As I cannot and it just states to search the web to find a program to open it?
Is it possible now just to try to connect it to the lg pc suite and restore back to the uk version?
Click to expand...
Click to collapse
Yes, it should do that if your device was originally a UK one.
bobsie41 said:
Yes, it should do that if your device was originally a UK one.
Click to expand...
Click to collapse
Hi, Ok great sounds like a plan. Was having major issues trying to get it to link to the pc suite so trying on another pc. hope this works this time.

I think i've bricked my phone

I have what I thought was a n910f so a root was possible but when in download mode it shows up as a n910a which I didnt notice. I used kingroot which also showed my phone as a n910f and when my phone rebooted it said return it to at&t because it was running unauthorised software. I was running 4.4.4 does anyone have any information of how I can fix it please?
SamBrears said:
I have what I thought was a n910f so a root was possible but when in download mode it shows up as a n910a which I didnt notice. I used kingroot which also showed my phone as a n910f and when my phone rebooted it said return it to at&t because it was running unauthorised software. I was running 4.4.4 does anyone have any information of how I can fix it please?
Click to expand...
Click to collapse
i'm in the same boat, used kingroot and then my phone started freaking out. turned it off and back on, got that "return to att" message.
I'm currently using Samsung Kies to return it to stock
masterhaides said:
i'm in the same boat, used kingroot and then my phone started freaking out. turned it off and back on, got that "return to att" message.
I'm currently using Samsung Kies to return it to stock
Click to expand...
Click to collapse
Ok, so the samsung kies did not fix my Note 4 (SM-N910A).
I did find this:
http://androidromupdate.com/att-galaxy-note-4-sm-n910a-stock-firmware
downloaded the 5.1.1 package which contains, not just the AP file, but the BL, CP, and the CSC... ALL 4 Must be flashed with Odin 3.09, at the same time.
My phone is now working again.
Did anyone fix their phone yet?
masterhaides said:
Ok, so the samsung kies did not fix my Note 4 (SM-N910A).
I did find this:
http://androidromupdate.com/att-galaxy-note-4-sm-n910a-stock-firmware
downloaded the 5.1.1 package which contains, not just the AP file, but the BL, CP, and the CSC... ALL 4 Must be flashed with Odin 3.09.
My phone is not working again.
Click to expand...
Click to collapse
Read this whole thread. http://forum.xda-developers.com/showthread.php?t=3335880
Sent from my SM-N910T using Tapatalk
Jumped in the Same Boat
Hi, I'm in the soft-brick syndrome.
This is my first go at rooting my phone (SM-N910A) - at least i was smart enough to try it after i upgraded
anyhoo, i researched and read. i installed my usb drivers, odin, and downloaded the suggested firmware. i couldn't talk between my computer and phone; so, i tried kingroot - big mistake. it failed in the middle and now i'm getting a startup error that says secure fail: kernel, then the blah, blah, blah go to AT&T store blah blah blah.... error.
i finally was able to reinstall the usb drivers and believe that odin can talk to my phone, but i receive a fail message when i try to install the firmware.
what to do? please help.
regarding your galaxy note4
SamBrears said:
I have what I thought was a n910f so a root was possible but when in download mode it shows up as a n910a which I didnt notice. I used kingroot which also showed my phone as a n910f and when my phone rebooted it said return it to at&t because it was running unauthorised software. I was running 4.4.4 does anyone have any information of how I can fix it please?
Click to expand...
Click to collapse
hello there just wondering if you ever found a solution to fixing your phone you see i did the same thing you did only i did it to my wifes phone shes pissed. i actualy did it to the n910a thought it was n910fand i got the same message saying go to at&t it shows a triangle and wont let me do anything i also used kingroot, so did we brick them or what do you think it is? please respond. [email protected]:crying:
---------- Post added at 09:54 AM ---------- Previous post was at 09:44 AM ----------
FredtheWhale said:
Hi, I'm in the soft-brick syndrome.
This is my first go at rooting my phone (SM-N910A) - at least i was smart enough to try it after i upgraded
anyhoo, i researched and read. i installed my usb drivers, odin, and downloaded the suggested firmware. i couldn't talk between my computer and phone; so, i tried kingroot - big mistake. it failed in the middle and now i'm getting a startup error that says secure fail: kernel, then the blah, blah, blah go to AT&T store blah blah blah.... error.
i finally was able to reinstall the usb drivers and believe that odin can talk to my phone, but i receive a fail message when i try to install the firmware.
what to do? please help.
Click to expand...
Click to collapse
hey pal im in the sameboat ,and like you i also made the fatal mistake of using kingroot. only cause i used it on SM-E700M and worked fine so i tried it on the note 4 and now i have no clue what to do next should i try to re root it again or maybe try to install the lolipop system it came with or do i try to upgrade or maybe try and install original firmware i can really use your advice what do you think?
no progress yet. i tried loading 5.1.1 and the original version (4.4.x ... whatever it was). both failed. i think that i might be approaching the issue incorrectly.
i think that i might have rooted the phone but tripped knox - when i startup i see in icon of a padlock that's open and it says custom underneath. but i get the error stating about non-standard software installed. i'm going to continue to research and see if i can figure out how to reset / remove knox.
i saw that there was someone who went back to ATT to have them reset the phone ... does anyone know whether they'll do it? at least i could have the phone at a "ready" state to try again ... after more research and prep. ;- )
not real progress, but...
i researched some more and feel as if i made some progress with odin3v1.85.
i followed directions from this article: How to Unroot / Unbrick Balaxy Note 4 (i found on the androidrootz site - sorry, i'm not allowed to post a url yet)
so, i'm still bricked, but this process was able to communicate with my phone and reported that flashing the firmware was successful.
incremental progress ... maybe ...
my solution
while i would have preferred to be able to figure it out, i couldn't.
i took the phone to AT&T today and they re-imaged it. all is clear and it's back to factory settings - no cost.
Typo fixed
Drew2873 said:
Did anyone fix their phone yet?
Click to expand...
Click to collapse
My second post has the fix for it. I don't know why it typo'd and said "not working" i meant to say "now working"
mine is working
did the same thing, bricked my sm-n910a gave the att message to bring it to them, all fixed via odin 3.0.9 download the stock firmware AP and BL check off in the little box bootloader update and clear EFS and it should work mines like new and didn't miss a beat, kingroot did root my phone 100% but bricked it to. whats the way around at&t locking the device up.
fastjohnson said:
did the same thing, bricked my sm-n910a gave the att message to bring it to them, all fixed via odin 3.0.9 download the stock firmware AP and BL check off in the little box bootloader update and clear EFS and it should work mines like new and didn't miss a beat, kingroot did root my phone 100% but bricked it to. whats the way around at&t locking the device up.
Click to expand...
Click to collapse
I took mine into the store. They reimaged it for free. No issue.
Where I live it's like 60 miles to a corp store. She's working mint now I'd like to bring the OS back to 4.4.4 and try it again.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
fastjohnson said:
Where I live it's like 60 miles to a corp store. She's working mint now I'd like to bring the OS back to 4.4.4 and try it again.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Click to expand...
Click to collapse
Unfortunatly, once you are on 5.1.1 there is no downgrading back to 4.4.4. Many have tried, non have suceeded. Am I saying it is impossible, I do not believe anything is impossible, but right now we do not have the right tools. Take care.
Yah. I tried had to reinstall the 5.1.1 firmware again. 17step procedure is a lil more than im capable of. Think the note 4 is getting sold. Moto x pure or another nexus. Thanks you guys on here it's where I got the firmware.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
THis really works!
fastjohnson said:
did the same thing, bricked my sm-n910a gave the att message to bring it to them, all fixed via odin 3.0.9 download the stock firmware AP and BL check off in the little box bootloader update and clear EFS and it should work mines like new and didn't miss a beat, kingroot did root my phone 100% but bricked it to. whats the way around at&t locking the device up.
Click to expand...
Click to collapse
Thank you for your input. After searching for literally a full day and trying several different things to no avail....yours was the one that unbricked my phone. Thank you....Thank you!
Yah I wouldn't try anymore to root, if theres a huge bounty and none of these smart cookies here on xda haven't got it yet. The 910a variant is unrootable perm root that is, the. Mobile version you can. Glad it helped and your up and running again.
Sent from my HTC6600LVW using XDA-Developers mobile app

D851 lollipop KDZ?

I'm not new to roms and rooting/flashing but recently I bought an LG G3 on ebay. The phone model says it was an unlocked d851. I know it's the T-Mobile variant and it even says it's D851 on the system settings. It is currently on kitkat 4.4.2. The point is, I want to flash the Lollipop kdz for the T-Mobile variant but whenever I power the phone on, I get the Viaero Wireless bootloader and the phone does not have any T-Mobile apps whatsoever. Any suggestions on what I can do in this situation? Any help would be highly appreciated
I posted this up on the Q&A, Help and Troubleshooting section but I was getting no help. Can anyone guide this grasshopper? I just want to know if its possible to flash T-Mobile kdz on this phone even though it says Viaero Wireless. (I flashed CloudyG3 2.5 as the D851 variant but no problems so far.):good:
RicardoSal24 said:
I'm not new to roms and rooting/flashing but recently I bought an LG G3 on ebay. The phone model says it was an unlocked d851. I know it's the T-Mobile variant and it even says it's D851 on the system settings. It is currently on kitkat 4.4.2. The point is, I want to flash the Lollipop kdz for the T-Mobile variant but whenever I power the phone on, I get the Viaero Wireless bootloader and the phone does not have any T-Mobile apps whatsoever. Any suggestions on what I can do in this situation? Any help would be highly appreciated
I posted this up on the Q&A, Help and Troubleshooting section but I was getting no help. Can anyone guide this grasshopper? I just want to know if its possible to flash T-Mobile kdz on this phone even though it says Viaero Wireless. (I flashed CloudyG3 2.5 as the D851 variant but no problems so far.):good:
Click to expand...
Click to collapse
You mean the Viaero Wireless boot animation.
You'll be good to go ahead and flash T-Mobile D851 ROM's since it is a true D851 device. Sounds like its pretty much been flashed with a ROM already. Have you checked to see if it has root access? If not download Root Checker and test it. If not rooted then just go through the normal root process, install the recovery, and then flash the ROM you want. You'll be good to go.
Sent from my SM-N920T using Tapatalk
---------- Post added at 10:31 AM ---------- Previous post was at 10:27 AM ----------
I only saw the first part of your post. I didn't see the part where you were able to flash Cloudy haha. So yes you're definitely okay to flash any D851 ROM or firmware.
Sent from my SM-N920T using Tapatalk
ludeawakening said:
You mean the Viaero Wireless boot animation.
You'll be good to go ahead and flash T-Mobile D851 ROM's since it is a true D851 device. Sounds like its pretty much been flashed with a ROM already. Have you checked to see if it has root access? If not download Root Checker and test it. If not rooted then just go through the normal root process, install the recovery, and then flash the ROM you want. You'll be good to go.
Sent from my SM-N920T using Tapatalk
---------- Post added at 10:31 AM ---------- Previous post was at 10:27 AM ----------
I only saw the first part of your post. I didn't see the part where you were able to flash Cloudy haha. So yes you're definitely okay to flash any D851 ROM or firmware.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Haha indeed. But I will mention that there was no root access when it first arrived. It was completely stock. But I just wanted to make sure first since we're getting Marshmallow soon and I wanted to upadate it. I'm going to be on Cloudy for a while. Thanks for your help :good:
No problem at all. I wish I still had my G3 to play with. Right now I have the N900T Note 3 and on a Dev team for it. Too bad it's not getting official MM, but we never have a problem making unofficial things here at XDA. Lol
Sent from my SM-N920T using Tapatalk
Would I be able to recover my phone if it was bricked if flashing the kdz went wrong? A friend of mine had the g4 from sprint and he was on a bootloop and I downloaded what was suppose to be the sprint firmware of the g4 and after flashing it there was an error and the screen is all black. Nothing lights up and it only makes a sound when plugging it to the computer but I cant go into its stock recovery or download mode. I just dont want this to happen to my g3
RicardoSal24 said:
Would I be able to recover my phone if it was bricked if flashing the kdz went wrong? A friend of mine had the g4 from sprint and he was on a bootloop and I downloaded what was suppose to be the sprint firmware of the g4 and after flashing it there was an error and the screen is all black. Nothing lights up and it only makes a sound when plugging it to the computer but I cant go into its stock recovery or download mode. I just dont want this to happen to my g3
Click to expand...
Click to collapse
I can search that and get back with you. I'm actually not sure and can't give you an answer on that right now. I will let you know as soon as I find out. I've personally never run into that problem on a G3. Hopefully there is a program like Odin for Samsung devices.
Sent from my SM-N920T using Tapatalk
ludeawakening said:
I can search that and get back with you. I'm actually not sure and can't give you an answer on that right now. I will let you know as soon as I find out. I've personally never run into that problem on a G3. Hopefully there is a program like Odin for Samsung devices.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Thanks again :good:
Oh I actually do remember how to restore an LG if you ever get a bootloop.
You go to LG's site and download and install the LG PC Suite. Make sure to have the USB/modem drivers for your phone installed as well. Once you get the program installed, run it and plug the phone up in download mode. To do that you press and hold volume + when plugging in the usb cable. The PC Suite will recognize the phone and you click repair. Just follow the instructions after that.
That should work for the G4 as well.
Sent from my SM-N920T using Tapatalk
---------- Post added at 12:44 AM ---------- Previous post was at 12:43 AM ----------
It will automatically install the latest released firmware.
Sent from my SM-N920T using Tapatalk
Is there any tweaking required like LG Flash Tool working on an older date? (Changing date and time, etc.)
I don't think you'll need to do any tweaking.
Sent from my SM-N920T using Tapatalk
I will be sure to try it on the G4 first. Thanks for your tips and help :good:
Any time man. I definitely don't mind helping people try to get phones back up and running. I remember how frustrating it was when I was a novice. Haha
If you ever have any problems you can PM and I will try to help you out.
Sent from my SM-N920T using Tapatalk
Will do :good:

Completely Stumped after LG send me the "repaired" phone

Hi All,
I sent my Nexus 5x for repair and they gave me an option of "reparing ($77)" and refurbishing" $190".
I'm comfortable with ADB, fastboot and all that jazz so I thought I'll just get it repaired.
Well , I turn on the phone and I greeted with the go to go.c/ABH page
Then it loads some "miniOS" and ends in an all orange screen saying WARNING Not supported QEM = 0
And that is where it is stuck.
NEVER seen this before in my life.
So I get into boot loader.
FAST boot is locked the OEM unlock command doesn't work - FAILED (remote: oem unlock is not allowed)
Next thing I try.
Open recovery, start adb, get myself the latest OTA from google side, side load it.
SIGNATURE FAILED.
I tried EVERY single OTA file on the site and all failed.
So I'm stumped... Any advice or insight is greatly appreciated.
Flash stock firmware in KDZ using LG Flash Tool
NEVER MIND I'LL SEARCH the forums and get it done.
Thank you for help.
(I'm sorry to ask but what what is KDZ??)
ElectricMenace said:
NEVER MIND I'LL SEARCH the forums and get it done.
Thank you for help.
(I'm sorry to ask but what what is KDZ??)
Click to expand...
Click to collapse
These LG problems are not 1 in every 10,000 handsets there selling dodgy phone's knowingly and expecting the customers to sit by and get ripped off they have just lost a lawsuit for the g4 and v10 handsets and instead of everyone allowing it we need to jointly stand together from all over the world and do something collectively and kick up a stink until we make enough noise they end up in court again if they don't give us refunds. If you're not interested in this it's going to be harder for the people who want to get something done about it
Just flash kdz or tot
I seen minios several time after i flash tot and unplug it before.
Sent from my Pixel using Tapatalk
---------- Post added at 11:26 AM ---------- Previous post was at 11:21 AM ----------
ElectricMenace said:
NEVER MIND I'LL SEARCH the forums and get it done.
Thank you for help.
(I'm sorry to ask but what what is KDZ??)
Click to expand...
Click to collapse
KDZ is LG Phone firmware image
Can be flash by lg flash tool.
Usually use in LG phone that lg published own firmware version.
In Nexus Google usually published firmware so as you can see flash via fastboot.
TOT is lg factory firmware image
Sent from my Pixel using Tapatalk
Ok so here is where I'm stuck. Looking for a KDZ file.
I don't see anything for 5X. Am I supposed to use the G2 one or something else?
Ok here is the thread I'm following
https://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
I'm going to be using the 32GB TOT and then reverting back to stock 16gb Google OTA.
THIS WORKED OUT WELL. THANK YOU all for help.

g710n updated to android 10 stuck in bootloop.

hi guys and thank you for a great forum.
Ive been trying to flash my phone from current pie 1kr korean to android 10 1kr stock rom from lg-firmwares and it get stuck on bootloop. ROM file used is "G710NOP30d_00_OPEN_KR_OP_0429.kdz"
I have tried other stock roms without luck.
only thing that works is rollback to Pie G710NOP20k_00_OPEN_KR_OP_1220.kdz
I am assuming my environment on win 10 is working as i can flash back to pie and phone boots correctly.
any idea what i should try next. ive been phone less for 2 days getting annoying. any help would be appreciated.
thanks in advance.
farshad77 said:
hi guys and thank you for a great forum.
Ive been trying to flash my phone from current pie 1kr korean to android 10 1kr stock rom from lg-firmwares and it get stuck on bootloop. ROM file used is "G710NOP30d_00_OPEN_KR_OP_0429.kdz"
I have tried other stock roms without luck.
only thing that works is rollback to Pie G710NOP20k_00_OPEN_KR_OP_1220.kdz
I am assuming my environment on win 10 is working as i can flash back to pie and phone boots correctly.
any idea what i should try next. ive been phone less for 2 days getting annoying. any help would be appreciated.
thanks in advance.
Click to expand...
Click to collapse
Try to crossflash using crossflash guide.
BTW why are you not getting this update officially through OTA?
---------- Post added at 01:39 PM ---------- Previous post was at 01:21 PM ----------
farshad77 said:
hi guys and thank you for a great forum.
Ive been trying to flash my phone from current pie 1kr korean to android 10 1kr stock rom from lg-firmwares and it get stuck on bootloop. ROM file used is "G710NOP30d_00_OPEN_KR_OP_0429.kdz"
I have tried other stock roms without luck.
only thing that works is rollback to Pie G710NOP20k_00_OPEN_KR_OP_1220.kdz
I am assuming my environment on win 10 is working as i can flash back to pie and phone boots correctly.
any idea what i should try next. ive been phone less for 2 days getting annoying. any help would be appreciated.
thanks in advance.
Click to expand...
Click to collapse
Also check if the kdz is downloaded properly. File size needs to be above 3gb.
Lg-firmwares is showing only 700mb file.
lefttobleed said:
Try to crossflash using crossflash guide.
BTW why are you not getting this update officially through OTA?
---------- Post added at 01:39 PM ---------- Previous post was at 01:21 PM ----------
Also check if the kdz is downloaded properly. File size needs to be above 3gb.
Lg-firmwares is showing only 700mb file.
Click to expand...
Click to collapse
I wish i did get it on OTA but this is a refurbished phone from aliexpress without serial number (S/N is on the back of the phone but not in OS). if you guys know how i can enable OTA on g710n in spain please do let me know.
file size is above 3gb and also lg up is not complaining as i know it does initial check before flashing.
I just cross flashed with this kdz file G710EM30b_00_OPEN_EU_OP_0707.kdz without any luck it still gets stuck on lg logo.
farshad77 said:
I wish i did get it on OTA but this is a refurbished phone from aliexpress without serial number (S/N is on the back of the phone but not in OS). if you guys know how i can enable OTA on g710n in spain please do let me know.
file size is above 3gb and also lg up is not complaining as i know it does initial check before flashing.
I just cross flashed with this kdz file G710EM30b_00_OPEN_EU_OP_0707.kdz without any luck it still gets stuck on lg logo.
Click to expand...
Click to collapse
There is a thread in guides section called android 10 for g710. Maybe you can try their methods there or ask them for help as they have the same model as you.
lefttobleed said:
There is a thread in guides section called android 10 for g710. Maybe you can try their methods there or ask them for help as they have the same model as you.
Click to expand...
Click to collapse
hello again i have now twice tried to crossflash with lgup dev
lgup_cmd.exe com4 "C:\Program Files (x86)\LG Electronics\LGUP\model\common\LGUP_Common.dll" "C:\Users\Saddat\Downloads\G710EM30b_00_OPEN_EU_OP_0707.kdz"
and it still gets stuck on boot loop with lg log stuck.
can it be the missing serial number? should i find a way to add the serial number i have on the back of the phone into the phone?¿ im out of idea....

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