Develop Bugs

Purple tint/noise on camera

Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a certain batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.

wireroid said:
Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a defective batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.
Click to expand...
Click to collapse
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25

Frankie1588 said:
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25
Click to expand...
Click to collapse
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...

wireroid said:
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...
Click to expand...
Click to collapse
My dad also has the HTC One from Verizon (got it a week later). His camera exhibited no such issues. I am going to try messing with his again tomorrow.
Its definitely a widespread issue though as you can see on that XDA post. I've also been following that since I got the phone. There is someone who thinks it might be a software issue and can be fixed by flashing libs. He is working on it.
http://forum.xda-developers.com/showthread.php?p=45158495
I am just afraid of returning it and getting another headache such as dead pixel(s), chassis gaps/scratches, or anything else like that. I am trying to determine if I could live with it. I don't take many low light shots, but it will suck when I do.
When did you get your phone? It sucks that I have to decide by tomorrow!
EDIT: My camera pretty much does the same thing as shown in this pic (For others who may not be aware what we are talking about)
http://forum.xda-developers.com/showpost.php?p=45298491&postcount=966

I got the phone about a week after release. Not sure that means much though, they seem to be randomly using old leftover parts to build the phones (according to the serial number, mine was built in July).

Can you post a picture of the purple stuff? I've seen other threads on this - in one case it did look like classic low-light issues that plagued certain Dincs, but another guy's pictures seriously did not look like digital noise to me - looked like an oily smear, maybe a manufacturing defect.

st vd6869(1.0) cinesensor 2013-06-20
Mine doesn't have the issue and it was purchased in the release day.

I had this same problem. I went in to verizon and showed the guy and we went through 3 replacements before he swore it was a software issue. Then I showed him that covering up the camera lens on their display model showed a plain black screen, while the replacements were showing that purple/pink tint. Here's an album with a couple of pictures of what it looks like.
https://www.dropbox.com/sh/m93o47ugxapos4v/hB6YN6kw-n/HTC One

My camera does the same.
I took it to the VZW store today but didn't have my ID nor did I bring the box with me.
Planning on going back tomorrow.
They told me they'd replace the phone for me so we'll see what the new one does.
Will report back!
BTW, nice car Frankie1588 if that's yours
Mazda RX-8?

For reference - here's a pair of low light shots, one with night mode on and one without. Definitely worth replacing because this phone sees better in the dark than I do, and that's pretty cool - this scene is nowhere near as bright as the pictures make it look, and night mode gets rid of speckling artifacts entirely.

So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?

guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.

so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?

dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.

dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
nrfitchett4 said:
guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.
Click to expand...
Click to collapse
andybones said:
so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?
Click to expand...
Click to collapse
PizzaSauce said:
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.
Click to expand...
Click to collapse
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.

murderdock said:
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.
Click to expand...
Click to collapse
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.

nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.

nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.

murderdock said:
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.
Click to expand...
Click to collapse
wireroid said:
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.
Click to expand...
Click to collapse
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.

nrfitchett4 said:
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.
Click to expand...
Click to collapse
yea I got lucky as well with the build quality.
I am hoping the same with camera.
I just tested in pitch black.
taking pictures with out the flash on obviously left me with a black picture.
with flash everything was great.
am I do now believe my camera is ok?
or did I test wrong?
thank you in advance.

[Q] Weird artefact appears on back camera images. Any ideas?

I've heard about the purple tint, scratches and so on, but couldn't find any other examples of the weird artefact my M8 started to display on the bottom-left part of the photos a few weeks ago. It wasn't dropped or anything - this has just suddenly appeared one day.
Has anyone encountered stuff like this?
Am new user, so can't post URLs. The examples are attached to the post, and can be found on imgur as:
aNA9ps5.jpg
h5Uzs0V.jpg
Cheers,

DenisVit said:
I've heard about the purple tint, scratches and so on, but couldn't find any other examples of the weird artefact my M8 started to display on the bottom-left part of the photos a few weeks ago. It wasn't dropped or anything - this has just suddenly appeared one day.
Has anyone encountered stuff like this?
Am new user, so can't post URLs. The examples are attached to the post, and can be found on imgur as:
aNA9ps5.jpg
h5Uzs0V.jpg
Cheers,
Click to expand...
Click to collapse
Isn't that just a sticker? Reset your camera to default settings

n1234d said:
Isn't that just a sticker? Reset your camera to default settings
Click to expand...
Click to collapse
It's no sticker. The camera has been reset, cache has been cleared, the artefact is there. It disappears from view when I zoom in, and changes shape when I use filters. Don't think it's software.

DenisVit said:
It's no sticker. The camera has been reset, cache has been cleared, the artefact is there. It disappears from view when I zoom in, and changes shape when I use filters. Don't think it's software.
Click to expand...
Click to collapse
If you're sure it's hardware, can't do anything else except having it repaired, right?

n1234d said:
If you're sure it's hardware, can't do anything else except having it repaired, right?
Click to expand...
Click to collapse
You're being a bit condescending. I have recognized that I'm not an expert by coming here and asking a question, no need to drive this point further. That said, it's not as simple as "hardware issue = send for repairs". Stuck pixels on LCD monitors sometimes can be fixed. Camera sensors can sometimes be told to disregard faulty data. I'm looking for knowledge, not snark.

To me, looks like some sort of debris, possibly caught between the outer camera "glass" (probably plastic, based on how easily a lot of folks have scratched it) and the actual lens of the sensor itself. I can see a couple specks of dust caught like this on my phone when it was brand new (out of the box), but fortunately in my case they do not appear in photos. You would think the assembly of these devices would happen in some type of dust-free environment. But unfortunately, this is obviously not the case.
If I am correct (that its some kind of dust/debris), I don't think there is much you can do about it without taking the phone apart, or at least the outer lens (if that even comes out by itself).

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.

That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.

pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....

This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.

whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.

pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers

hi did you ever get this problem fix because i having the same problem with my g3 please help

ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...

thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx

ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.

I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.

i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.

Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.

Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.

yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?

yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan

i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down

Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:

manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.

help!!! direct sunlight?? kindly put the instructions pls

Rear camera not focusing

My problem is exactly what's written in the title. I don't know what happened but all of a sudden the rear camera stopped focusing all together! Goes without saying that I'm pretty upset about it. I did do some mods to the camera that I found here, 1080 60 FPS mod. I don't know if that had anything to do with it. It was working perfectly for a week after.
Is there any way to know for sure if it's hardware or software related? I tried restoring from LG Back-up to a time when the camera worked but that didn't fix it. I'm not sure LG Back-up saves anything related to the camera besides maybe the apk. Any help would be greatly appreciated! I want my camera working again so bad!!
Sent from my VS986 using XDA Free mobile app

Have you tried going into manual mode and adjusting the focus? Just wondering if manual focus has any affect at all, even if it isn't focusing properly.
Sent from my TF300T using Tapatalk

Apodidae said:
Have you tried going into manual mode and adjusting the focus? Just wondering if manual focus has any affect at all, even if it isn't focusing properly.
Sent from my TF300T using Tapatalk
Click to expand...
Click to collapse
Yeah I tried and it doesn't seem to do anything. I also noticed my front camera doesn't focus either. I can't remember if it ever did though. Can you check to see if yours does? When I tap to focus the front camera I see a blue box on the screen but it never turns green or changes focus. Front pictures seem to be more or less in focus though.
Sent from my VS986

The fact that the front camera doesn't focus either makes me think it's more software related than hardware. I might try doing a factory reset and seeing what happens.
Sent from my VS986

there's no focus in front camera just a blue box, also it may be stupid but check if the lens is clean, a smudge on the lens can cause the cam to lose focus

aliess said:
there's no focus in front camera just a blue box, also it may be stupid but check if the lens is clean, a smudge on the lens can cause the cam to lose focus
Click to expand...
Click to collapse
You're correct. I checked on my G2 and found it does the same thing. Just a blue box. Well back to thinking it might be hardware. I ordered a new rear camera module. Hopefully that fixes it. I did drop my phone before I started having this problem so maybe I damaged the camera, even though everything else seems to be fine.
Sent from my VS986

Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986

Good to know there so cheap. Mine got purple tint. Was thinking of getting new module
Sent from my LG-H812 using XDA Free mobile app

Sounds similar to this thread.
http://forum.xda-developers.com/g4/help/camera-focus-distance-t3201435
@waylo did you get it replaced ?
crzygrmn said:
Good to know there so cheap. Mine got purple tint. Was thinking of getting new module
Click to expand...
Click to collapse
Thats more to do with lighting and wb mismatch. see this post on the subject. Magenta is not a hardware problem.

One Twelve said:
Sounds similar to this thread.
http://forum.xda-developers.com/g4/help/camera-focus-distance-t3201435
@waylo did you get it replaced ?
Thats more to do with lighting and wb mismatch. see this post on the subject.
Click to expand...
Click to collapse
Yes I swapped it out with a new phone. Definitely a hardware problem with the crappy refurbished replacement.

rick09 said:
I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Click to expand...
Click to collapse
Definitely a selling point that isn't mentioned very often. Strip and reassemble within ten minutes

update after installation?
rick09 said:
Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986
Click to expand...
Click to collapse
Did you have to update any software after installing the new camera? I'm having the same issue with the camera focusing after a drop but when I installed the new camera the phone wouldn't recognize it...
Had to reinstall the faulty camera again.. I'm not sure if the site I bought the replacement part from sent me a bad part or if there's a step I missed.

I had the focus problem, on the back camera only when in landscape mode...strange right? I tried literally everything to solve a possible software issue with no luck...how did I finally solved it? Replacing camera module. Look no further..

rick09 said:
Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986
Click to expand...
Click to collapse
hey there! I'm having a very similar situation, where did you get the camera module from? can you please share the details, seller, prices, model, etc?
Thank you

Wow this is pretty old! I found the module on eBay.
Sent from my LG V20 using XDA Labs

Camera focus problem

My op3 camera suddenly failed to focus. It was running good for 3 months before. It has no drop or any physical damage. The phone is in very good condition. I tried to reset the ROM, use other camera apps, but the same.
Now file a RMA ticket, but no one pick it up.
How many of you encountered the same camera issue, when it was and how to u fix the problem
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

Same problem for me, I just submitted a ticket on Oneplus support :/

I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.

FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.

+1

The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.

ptoner said:
The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.
Click to expand...
Click to collapse
Same here, How much you paid for RMA.

FuNcY said:
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.
Click to expand...
Click to collapse
Can you check if OIS is functional after that "operation"?

Aroun_ said:
Same here, How much you paid for RMA.
Click to expand...
Click to collapse
In warranty is free, use the ticket facility on the oneplus website. There is a RMA request section.
Sent from my ONEPLUS A3003 using Tapatalk
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
Jongla said:
Can you check if OIS is functional after that "operation"?
Click to expand...
Click to collapse
But why not send it back. You have just voided the warranty and can no longer send back to base under warranty for a repair. So saving a week or two is actually a bad thing to do if you get another issue.
Sent from my ONEPLUS A3003 using Tapatalk

FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?

Well, I fixed mine
bhavstech said:
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?
Click to expand...
Click to collapse
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!

erikasnoske said:
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!
Click to expand...
Click to collapse
i got it fixed from service center they replaced the camera module in half an hr

bhavstech said:
i got it fixed from service center they replaced the camera module in half an hr
Click to expand...
Click to collapse
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!

Tried placing two staples in that gap and taped them in. Camera focuses correctly now, but it has a shake causing blur. Buying a new camera and toolkit off amazon for $13, will report back when installed.

My camera is now taking blurry photos. Will have to order a new camera module once back from holiday. Not happy that most of my photos on holiday are blurred.
Sent from my ONEPLUS A3003 using Tapatalk

erikasnoske said:
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!
Click to expand...
Click to collapse
Could you give link to the ebay which module worked for you? and what procedure did you use it to replace?

Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
Sent from my ONEPLUS A3003 using Tapatalk

spetrie said:
Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
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Can you share a link to the camera replacement that you bought?

willbur73 said:
Can you share a link to the camera replacement that you bought?
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Click to collapse
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk

OnePlus rear camera fix
spetrie said:
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
I replaced the camera after waiting 20 days to receive it from China. All went well with removal and installation, but alas still no focus when I booted the phone up. I read on this thread a comment from Erika snorkeling from June 18th (I believe) about taking the coil off the spring from a pen. I installed it, taped in place........and VOILA!!! It worked like a charm. Close up focus and pictures taken outdoors were perfect - even when blown up the detail was back. Just thought I'd comment on such a fantastic, but simple, fix. Kudos.:good: