Develop Bugs

@tmomail.net Android Messages app help

I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!

What do your apn settings look like

Right now they are reset to default.

kyacrash said:
Right now they are reset to default.
Click to expand...
Click to collapse
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again

pcriz said:
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
Click to expand...
Click to collapse
It stuck upon reboot, but no change. Tried it twice.

kyacrash said:
I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
Click to expand...
Click to collapse
Hey so I know your post is literally years old but I had been going through the same problem for YEARS before someone at T-Mobile finally figured it out. I figured I would post this to give you a hand and maybe someone else with this problem.
After going back and forth with T-Mobile for, no joke, 2 years on this issue, the fix was finally discovered. It has to do with T-Mobile "Digits". It's a "free" "second line" which is really just an alternate phone number for you to give people on sites like CraigsList if you don't want people to know your real number. You can just use Google Voice for this. Anyway, call T-Mobile and tell them you don't want your Digits number linked to your cell number (at least not for texts) and it will fix the issue.
Drove me crazy for YEARS. Hope this helps you or anyone else out there!

SMS settings missing in Verizon S8+

I originally ordered and used the S8+ on T-Mobile. I wasn't happy with the service, returned the device after using it for a week and a half and went back to Verizon and i'm noticing differences between the 2 different carrier phone model (which i expected to see).
The S8+ on T-Mobile allowed me send SMS messages (using the native Samsung Message app) that were as long as i wanted and they did not get broken up. On my new Verizon S8+ all incoming and outgoing messages are cut up and sent individually. On the T-Mobile version, there were settings in the Message app to change the different SMS settings and coding and that are missing on the Verizon model. I even enabled and used the terrible Verizon Messages app to see if i could make changes there, but there were no options there either.
Does anyone know how this can be fixed, or better yet, if it CAN be fixed? It's kind of frustrating. And Google provided no help except threads like this that were started and never completed with an answer.

Welcome to Verizon wireless

SimplyNando said:
I originally ordered and used the S8+ on T-Mobile. I wasn't happy with the service, returned the device after using it for a week and a half and went back to Verizon and i'm noticing differences between the 2 different carrier phone model (which i expected to see).
The S8+ on T-Mobile allowed me send SMS messages (using the native Samsung Message app) that were as long as i wanted and they did not get broken up. On my new Verizon S8+ all incoming and outgoing messages are cut up and sent individually. On the T-Mobile version, there were settings in the Message app to change the different SMS settings and coding and that are missing on the Verizon model. I even enabled and used the terrible Verizon Messages app to see if i could make changes there, but there were no options there either.
Does anyone know how this can be fixed, or better yet, if it CAN be fixed? It's kind of frustrating. And Google provided no help except threads like this that were started and never completed with an answer.
Click to expand...
Click to collapse
You could try a different texting app. I use Textra and it gives you some options for split SMS. It may or may not solve your issue.

-Alan said:
Welcome to Verizon wireless
Click to expand...
Click to collapse
Yeah i'm noticing all of the nice little quirks now
The thing is i had them before for a few years and had the S5, S6 and iPhones, but i never had this problem with any of them. "Superior" network with annoying compromises.

Smithfolk4 said:
You could try a different texting app. I use Textra and it gives you some options for split SMS. It may or may not solve your issue.
Click to expand...
Click to collapse
I'll give that one a try. I switched to Android Messages and i think it's solved, haven't gotten to test it too much with non-iPhone users.

Smithfolk4 said:
You could try a different texting app. I use Textra and it gives you some options for split SMS. It may or may not solve your issue.
Click to expand...
Click to collapse
I love Textra but not working for me. I have the Verizon S8+ on Tmobile. Can only get stock and the Verizon Messaging app to work. Textra does not work for me at all, especiaally sending photos.....

ScottBroker said:
I love Textra but not working for me. I have the Verizon S8+ on Tmobile. Can only get stock and the Verizon Messaging app to work. Textra does not work for me at all, especiaally sending photos.....
Click to expand...
Click to collapse
That sucks. I know that SMS and MMS can be tricky. May have something to do with carriers. I have had to mess around with using different ones in different situations. I was using Chomp for a while with good results, but had to swap to Textra which has been doing well for me for my last 2 phones. Using Verizon on Verizon.

ScottBroker said:
I love Textra but not working for me. I have the Verizon S8+ on Tmobile. Can only get stock and the Verizon Messaging app to work. Textra does not work for me at all, especiaally sending photos.....
Click to expand...
Click to collapse
I've been using it for 2 days now and i love the app, but it still doesn't fix my issues unfortunately. Still receiving a bunch of mixed up messages

SimplyNando said:
I originally ordered and used the S8+ on T-Mobile. I wasn't happy with the service, returned the device after using it for a week and a half and went back to Verizon and i'm noticing differences between the 2 different carrier phone model (which i expected to see).
The S8+ on T-Mobile allowed me send SMS messages (using the native Samsung Message app) that were as long as i wanted and they did not get broken up. On my new Verizon S8+ all incoming and outgoing messages are cut up and sent individually. On the T-Mobile version, there were settings in the Message app to change the different SMS settings and coding and that are missing on the Verizon model. I even enabled and used the terrible Verizon Messages app to see if i could make changes there, but there were no options there either.
Does anyone know how this can be fixed, or better yet, if it CAN be fixed? It's kind of frustrating. And Google provided no help except threads like this that were started and never completed with an answer.
Click to expand...
Click to collapse
I am not having that issue. When someone send me a long message, it actually turn into an mms and I'm seeing it as 1 long message.

I also don't like the Verizon app, I want to use the native app. My native app works but the latest update wakes the screen on incoming SMS every single time no way to shut off. Very annoying, stuck using Verizon app for now as well. Have posted a thread here about that https://forum.xda-developers.com/galaxy-s8+/help/screen-wake-incoming-sms-verizon-s8-t3594258 Also have opened a ticket with Samsung about that issued and Verizon community. Will see if it gets fixed with OTA patch. I have seen this before on beta builds on S7 edge, very annoying.
Also noticed they locked out the engineering menu, I mean come on Verizon. While I like the network way way way better than Sprint, this thing is locked and locked again.

I have been using the Android Messages app for a couple months now on my HTC M9. Just got this S8+ about a week ago. Hate the Samsung messages app. No individualized options for each person. The Verizon SMS app... well, it's the Verizon app, enough said. I have really liked the Android Messages on this now. No problems with sending short or long texts, or sending media. Seems to work the best out of all i've seen with the most options or features.

Does anyone know if Verizon killed RCS messaging features in the stock Samsung messages app? I'm not getting read receipts, typing notifications etc
Sent from my SM-G955U using XDA-Developers Legacy app

bajasur said:
Does anyone know if Verizon killed RCS messaging features in the stock Samsung messages app? I'm not getting read receipts, typing notifications etc
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
I don't think Verizon supports RCS messaging, last i read they had no plans to implement it. Also, i don't remember Samsung having support for it either. I could be wrong, but that's what i remember.

bajasur said:
Does anyone know if Verizon killed RCS messaging features in the stock Samsung messages app? I'm not getting read receipts, typing notifications etc
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
Those options only work in the Verizon messaging app, it may only be limited to others also using the Verizon messaging app to message you, maybe someone can test it to verify. But I can indeed verify typing notifications and read receipts do working in the Verizon messaging app.

What's crazy is the other carriers support RCS messaging.... Like tmobile
Sent from my SM-G955U using XDA-Developers Legacy app

bajasur said:
What's crazy is the other carriers support RCS messaging.... Like tmobile
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
AT&T does as well, but it's limited to within the carrier. Same for T-Mobile. And Verizon has it in their Messages+ app (which sucks).

Double text messages: Red Magic 5G issue or Android issue?

So I have had my Red Magic 5G Pulse Version for two weeks now and I have been experiencing a very frustrating issue when it comes to group messaging with this phone.
It might be hard to explain, but whenever my friends start a group chat, my phone number appears on in the group list, which isn't correct since the group list should only be showing my friends and not my phone number. Whenever I try to send a message within that group chat, my message ends up showing up twice on my screen, one from me and one from my separate phone number, causing two version of my messages to appear. Apparently, the second message only appears for me and not my friends. I also do not get any issues when I try to start a group chat with my friends, as my phone number does not appear separately within the list of users when I create the group. This only happens when a friend starts the group chat.
I have tried multiple things in an attempt to fix the situation. I have tried resetting the data and cache for my messenger app. I have tried resetting the phone number within the messenger app. I have tried factory resetting my phone. Nothing has worked to fix the double text message issued.
Big thing to note that I previously used a Xiaomi Mi A2 Lite as my phone and have been using an AT&T prepaid sim card with that phone. I never had any issues with group texts using that phone. The issue only started when I transferred my sim card from my Mi A2 Lite to this new Reg Magic 5G. I may have reason to believe that the sim card or my service with AT&T is causing these issues, and I will try and see if they can help me out here, but I am curious to know if any Red Magic 5G users are having this issue with group texting. Last thing to note: I am using the default Google messaging app that comes with the phone.

Mikedot said:
So I have had my Red Magic 5G Pulse Version for two weeks now and I have been experiencing a very frustrating issue when it comes to group messaging with this phone.
It might be hard to explain, but whenever my friends start a group chat, my phone number appears on in the group list, which isn't correct since the group list should only be showing my friends and not my phone number. Whenever I try to send a message within that group chat, my message ends up showing up twice on my screen, one from me and one from my separate phone number, causing two version of my messages to appear. Apparently, the second message only appears for me and not my friends. I also do not get any issues when I try to start a group chat with my friends, as my phone number does not appear separately within the list of users when I create the group. This only happens when a friend starts the group chat.
I have tried multiple things in an attempt to fix the situation. I have tried resetting the data and cache for my messenger app. I have tried resetting the phone number within the messenger app. I have tried factory resetting my phone. Nothing has worked to fix the double text message issued.
Big thing to note that I previously used a Xiaomi Mi A2 Lite as my phone and have been using an AT&T prepaid sim card with that phone. I never had any issues with group texts using that phone. The issue only started when I transferred my sim card from my Mi A2 Lite to this new Reg Magic 5G. I may have reason to believe that the sim card or my service with AT&T is causing these issues, and I will try and see if they can help me out here, but I am curious to know if any Red Magic 5G users are having this issue with group texting. Last thing to note: I am using the default Google messaging app that comes with the phone.
Click to expand...
Click to collapse
Are you using Google messages or some other app? I tried to create a group conversation in Google messages. And checked group info and I was not there. Only 3 of the other member showed. So I could not reproduce the issue you mentioned.
Sent from my NX659J using Tapatalk

Yes, I am using the default Google messaging app. No other messaging apps are installed on my phone.

Mikedot said:
Yes, I am using the default Google messaging app. No other messaging apps are installed on my phone.
Click to expand...
Click to collapse
I can confirm I don't have the issue in NA rom. Atleast not in 8-128 black model. Probably it's only in pulse?
Edit: I don't have rcs so probably rcs is the issue?
Sent from my NX659J using Tapatalk

Oh, I never even heard about RCS until now, so that may be a possibility. I will turn off the chat features and test my group chats again.

Mikedot said:
Oh, I never even heard about RCS until now, so that may be a possibility. I will turn off the chat features and test my group chats again.
Click to expand...
Click to collapse
I don't think it's a good idea. Your chat features work based on rcs. Else they will just be sms and you will be charged a lot. Don't do that.
Sent from my NX659J using Tapatalk

Well, what else would you suggest? I have tried mostly everything else at this point.

Mikedot said:
Well, what else would you suggest? I have tried mostly everything else at this point.
Click to expand...
Click to collapse
I am sorry I really don't have a solution. If you are ok with spending some money. You could disable chat features and reset the messages app and create a new group then test sms once to confirm if the rcs is the issue. Then maybe send a bug report to Google. Other than that I really don't know what can be done.
Sent from my NX659J using Tapatalk

Yeah, well I should be okay in that regard, since my prepaid service at least comes with unlimited texting. I only have some data to work with but for the sake of testing, I should be fine.

Mikedot said:
Yeah, well I should be okay in that regard, since my prepaid service at least comes with unlimited texting. I only have some data to work with but for the sake of testing, I should be fine.
Click to expand...
Click to collapse
Good luck. Hope it works out. Sorry could not help.
Sent from my NX659J using Tapatalk

Bumping this. I got my phone back and even with the new update from Nubia, I am still having trouble with group texting.
This thread topic is basically what I have been dealing with. https://support.google.com/messages/thread/977504?hl=en
I have tried multiple things in an attempt to fix the issue, and from the looks of things that it seems to be a device/software issue, which wouldn't be much of a surprise since the software for this phone is pretty terrible.

Might just be your sim card. I get double messages when my sim is near death.

Samsung messages app

Anyone else have erratic results with this app? Using it on my s20+ with Tmo us, I can't send txt messages. The store replaced the sim card, still no luck. App works fine on my wife's A71 5g. Switched to the Google messages app and it seems to work fine. I'm a bit puzzled by this. The store tried to tell me that messaging wouldn't work with Wi-Fi calling enabled, but disabling it doesn't seem to be helping. No real problem using Google app, just seems strange.

Pauls57 said:
Anyone else have erratic results with this app? Using it on my s20+ with Tmo us, I can't send txt messages. The store replaced the sim card, still no luck. App works fine on my wife's A71 5g. Switched to the Google messages app and it seems to work fine. I'm a bit puzzled by this. The store tried to tell me that messaging wouldn't work with Wi-Fi calling enabled, but disabling it doesn't seem to be helping. No real problem using Google app, just seems strange.
Click to expand...
Click to collapse
I have the S20 dual SIM with both Google Fi (TMO Network) and AT&T. I actually switched from Google messages to Samsung messages and have no issues sending our receiving with either Network.
I have the 9810 model.

Thanks for the info. Must be something to do with the version I have or other software on my phone. My messages app is version 11. 1.65.17

Pauls57 said:
Anyone else have erratic results with this app? Using it on my s20+ with Tmo us, I can't send txt messages. The store replaced the sim card, still no luck. App works fine on my wife's A71 5g. Switched to the Google messages app and it seems to work fine. I'm a bit puzzled by this. The store tried to tell me that messaging wouldn't work with Wi-Fi calling enabled, but disabling it doesn't seem to be helping. No real problem using Google app, just seems strange.
Click to expand...
Click to collapse
I had the same issue before. Biggest pain in the butt. I tried changing sim cards too, asking tmobile to refresh my phone signal with no luck.
What worked for me was deactivating the chat features from the google messages app then waiting like 5 min, just to be safe. Then use my sim card on another phone and turn it on and wait like 5 minutes, for me the refreshing sim data prompt showed up twice. Text some people that use the advanced messages(rcs) with the stock app to make sure it works. Then switch the sim back to my phone and i was able to text the people i used to have issues with fine.
What i figured was the issue was that since you used google messages which used the google jibe servers for rcs, your phone number is still stuck in the servers. I did all that before this form was available to unlink your phone from the jibe servers. Give it a try too.

General Be wary of not receiving SMS

I got the Pixel 6 Pro yesterday and today I suddenly stopped receiving SMS through T-Mobile. I kept getting a "SIM card cannot be used. Use the Unlock Device app." Talked to customer service and they reset my network connection, gave me a new SIM card, I erased network/SIM settings on phone and even did a factory reset and nothing. I was able to access the internet and make and receive calls and even send texts but I just couldn't receive them. I had been texting myself for 10 hours. Finally, I gave up and put the new SIM back into my S21 and I got all the messages the Pixel couldn't receive. I don't know if I just got a bad unit but keep an eye out!

Running dual sim and no problem here.

I'm running an unlocked P6P on TMobile using esim. Have no problem with text messages. Maybe try using esim

I had an issue with getting sms on mine. I had just switched my second sim to esim but sms was still going to my old phone. I disabled chat features in the messaging app and that seemed to work for me. Wondering if you maybe are having the same issue?

Zilla0617 said:
I'm running an unlocked P6P on TMobile using esim. Have no problem with text messages. Maybe try using esim
Click to expand...
Click to collapse
How did you enable the eSIM?
Thank you.

samteeee said:
How did you enable the eSIM?
Thank you.
Click to expand...
Click to collapse
Sign into your account and select the change sim option on the right and follow the instructions. When you get to the scanning the QR code portion, you can Google search it.

Zilla0617 said:
Sign into your account and select the change sim option on the right and follow the instructions. When you get to the scanning the QR code portion, you can Google search it.
Click to expand...
Click to collapse
Thanks bro

Disable chat features in message settings. I had the same problem not receiving sms and this solved it for me.

rosso22 said:
Disable chat features in message settings. I had the same problem not receiving sms and this solved it for me.
Click to expand...
Click to collapse
does that mean Chat Features have to stay off?

RockManX77777 said:
does that mean Chat Features have to stay off?
Click to expand...
Click to collapse
I have just left mine off, it happens when you switch phones, some kind of random bug if you swap sim card with chat activated, the new phone doesn't activate it properly, you can send but not receive. It happened with my pixel 5 as well, Vodafone engineers had a look in to it when I complained to them, then after about a week I got an text saying welcome to chat features and it started working again. But I am leaving chat turned off, as don't trust it.

Make sure chat features are disabled on the OLD phone first, then enable them on the Pixel 6 Pro. I've seen issues on Verizon if this is not done.

Anybody find a fix? I have tried switching to eSIM, disabled RCS and resetting but still no SMS/MMS. What's weird is that SMS/MMS worked fine for the first week or 2 with the phone, then one day boom it's gone lol.