[Q] factory reset my s6 edge via hardware keys - T-Mobile Samsung Galaxy S6 Edge

I finished everything and got to the setting up the device and I get this:
"This device was reset. To continue, sign in with a Google Account that was previously synced on this device."
Now the problem is I can't enter a new one or create a new google account. It has to be "previously synced on this device" which I don't know and have tried every google account I can come up with from gmail recovery. How do I really reset the phone to out of the box and I can enter any google account.

Rameda said:
I finished everything and got to the setting up the device and I get this:
"This device was reset. To continue, sign in with a Google Account that was previously synced on this device."
Now the problem is I can't enter a new one or create a new google account. It has to be "previously synced on this device" which I don't know and have tried every google account I can come up with from gmail recovery. How do I really reset the phone to out of the box and I can enter any google account.
Click to expand...
Click to collapse
Sounds like the phone was configured with anothers account. You can try powering down let it sit for 20 seconds and then hold volume up and home button while pressing power will put u into stock recovery. Or go into download mode by holding volume down instead and try flashing stock firmware via ODIN (however this should not reset). Or Use SmartSwitch disaster recovery mode that wipes everything. If none work time to bring back to store for another one.

NexVision said:
Sounds like the phone was configured with anothers account. You can try powering down let it sit for 20 seconds and then hold volume up and home button while pressing power will put u into stock recovery. Or go into download mode by holding volume down instead and try flashing stock firmware via ODIN (however this should not reset). Or Use SmartSwitch disaster recovery mode that wipes everything. If none work time to bring back to store for another one.
Click to expand...
Click to collapse
I tried everything but flashing via Odin at the current time because I heard that it would void the guarantee. Wipe data/ factory reset in recovery mode too. I even called google, samsung, and tmobile. Samsung would fix it but don't know how much it would cost since I only have the phone for 2 months. Google said that is there new security thing on 5.1.1 because a lot of people find phones and reset in in recovery mode to use the stolen phone; so the google account is embedded in the phone.

Rameda said:
I tried everything but flashing via Odin at the current time because I heard that it would void the guarantee. Wipe data/ factory reset in recovery mode too. I even called google, samsung, and tmobile. Samsung would fix it but don't know how much it would cost since I only have the phone for 2 months. Google said that is there new security thing on 5.1.1 because a lot of people find phones and reset in in recovery mode to use the stolen phone; so the google account is embedded in the phone.
Click to expand...
Click to collapse
Flashing via Odin will not void anything as long as you are flashing the Official ROM. Kinda what I figured that nothing would work. Samsung should not charge anything to fix it just shipping providing you have proof of purchase. Same with T-Mobile if you have insurance they will overnight you new one for $5 shipping if not I think it is $20 for like 3 day.
Also try the smartswitch disaster recovery method. Ya never know.

NexVision said:
Flashing via Odin will not void anything as long as you are flashing the Official ROM. Kinda what I figured that nothing would work. Samsung should not charge anything to fix it just shipping providing you have proof of purchase. Same with T-Mobile if you have insurance they will overnight you new one for $5 shipping if not I think it is $20 for like 3 day.
Also try the smartswitch disaster recovery method. Ya never know.
Click to expand...
Click to collapse
I tried everything on smart switch. You have the link of the Official Rom and how to flash it via odin?

What if someone sold you the phone on a website and it shows that it needs the previous persons account and they aren't replying..

Related

[Q] Bricked phone and USB problem.

Before I begin, this is my first post here. I've used XDA before for help and love you guys. Now I need you more than ever. Thanks in advance for the help!
At first, my phone started to act all weird. By that I mean the Espier launcher wouldn't even load. It kept crashing. So I decided to unroot my phone. I used Odin to attempt to put the factory firmware and stuff on my phone but ended up prematurely ending the install, thus bricking my phone. When I turn my phone on I see the "Firmware upgrade encountered an issue" screen. So I did some research and attempted to fix the problem myself. After downloading and installing Kies (on three computers) I attempted to connect my phone to Kies. The USB port works, but none of my computers sees my phone. I've tried different USB ports, reinstalling Kies, using the connection debugging tool within Kies, changed the USB cable, taking the battery out, everything. If I am able to connect my phone to my computer I'll be able to fix the problem. If anyone could help me, that'd be lovely.
Can you get to download mode?
Sent from my SAMSUNG-SGH-T989 using xda premium
The only USB cable I've been able to use Odin or Kies with is the original cable that came with the phone. I have a ton of other micro USB cables, they all will charge but nothing else will do any sort of data transfer. Even then, I sometimes have to change USB ports and have encountered two PCs with won't recognize the phone no matter what. Keep trying.
It's odd, because my old HTC Hero was happy to connect and charge with any cable that fit.
rdsnyder said:
The only USB cable I've been able to use Odin or Kies with is the original cable that came with the phone. I have a ton of other micro USB cables, they all will charge but nothing else will do any sort of data transfer. Even then, I sometimes have to change USB ports and have encountered two PCs with won't recognize the phone no matter what. Keep trying.
It's odd, because my old HTC Hero was happy to connect and charge with any cable that fit.
Click to expand...
Click to collapse
Maxed22a said:
Can you get to download mode?
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Yeah, I'm able to get into download mode. And I've also used the original cable that has provided with the phone.
Id try to odin the stock rooted kernel with what you have. I assume you still have a copy of what you rooted with... if not
http://forum.xda-developers.com/showthread.php?t=1433101
There you go.
Sent from my SPH-D710 using XDA
drinxtir said:
Id try to odin the stock rooted kernel with what you have. I assume you still have a copy of what you rooted with... if not
http://forum.xda-developers.com/showthread.php?t=1433101
There you go.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
The problem is none of my computers will detect my phone when I plug in the USB. I can't do anything else unless I can plug in my phone. I've tried installing the drivers, everything. Nothing works.
Ayotom said:
The problem is none of my computers will detect my phone when I plug in the USB. I can't do anything else unless I can plug in my phone. I've tried installing the drivers, everything. Nothing works.
Click to expand...
Click to collapse
Try a brand new high quality USB cable. Once in download mode try the new cable and Odin back to stock - sfhubs one-clicks are the life saver here.
Also. Have you tried 'stock' recovery/factory reset? This may get you to a good place. Then you can install a good stock ROM with root and recovery (again check out sfhub's posts)
Factory reset via stock recovery:
Hold down the Volume Up and Power buttons simultaneously.
Continue holding the Volume Up and Power buttons until the Samsung Galaxy S II logo screen is displayed.
When the Galaxy S II logo screen is displayed, release the Power button but continue holding the Volume Up button until the Android System Recovery menu is displayed.
Once you are on the Android System Recovery menu, select the wipe data/factory reset option. Moving the selection up and down is done with the Volume Up and Volume Down buttons. Once you have the wipe data/factory reset option highlighted, you select it by touching the Home button.
Once you have chosen the factory reset option, you will see a confirmation screen. Highlight the Yes — delete all user data option and touch the Home button to select it.
The procees of wiping the phone should only take a few seconds and when it is finished, you will be returned to the Android System Recovery menu.
Highlight and select the reboot system now option.
I sound like a broken record on the USB cable thing in many of my posts but that has been a cause for so much frustration for me and countless others. And the stock cable from Sammy sucks ass too.
Good luck.
leaderbuilder said:
Try a brand new high quality USB cable. Once in download mode try the new cable and Odin back to stock - sfhubs one-clicks are the life saver here.
Also. Have you tried 'stock' recovery/factory reset? This may get you to a good place. Then you can install a good stock ROM with root and recovery (again check out sfhub's posts)
Factory reset via stock recovery:
Hold down the Volume Up and Power buttons simultaneously.
Continue holding the Volume Up and Power buttons until the Samsung Galaxy S II logo screen is displayed.
When the Galaxy S II logo screen is displayed, release the Power button but continue holding the Volume Up button until the Android System Recovery menu is displayed.
Once you are on the Android System Recovery menu, select the wipe data/factory reset option. Moving the selection up and down is done with the Volume Up and Volume Down buttons. Once you have the wipe data/factory reset option highlighted, you select it by touching the Home button.
Once you have chosen the factory reset option, you will see a confirmation screen. Highlight the Yes — delete all user data option and touch the Home button to select it.
The procees of wiping the phone should only take a few seconds and when it is finished, you will be returned to the Android System Recovery menu.
Highlight and select the reboot system now option.
I sound like a broken record on the USB cable thing in many of my posts but that has been a cause for so much frustration for me and countless others. And the stock cable from Sammy sucks ass too.
Good luck.
Click to expand...
Click to collapse
All the help is appreciated, I just wanted to let you know that. If my tone is bitter, I apologize. I use this phone for emergencies. I have indeed tried a high quality USB cable (just bought it) and it will not connect. I attempted to use Odin to restore my phone back to normal but the process was interrupted and caused my phone to be in the phone....!....computer screen with the message "firmware upgrade has encountered a problem" etc. I have attempted to plug in my phone while Odin opened. Nada. I've tried this in download mode using the button commands you have listed. I hope I'm not getting too annoying, I just feel so lost without my phone. Had everything on it. Sorry.
Ayotom said:
All the help is appreciated, I just wanted to let you know that. If my tone is bitter, I apologize. I use this phone for emergencies. I have indeed tried a high quality USB cable (just bought it) and it will not connect. I attempted to use Odin to restore my phone back to normal but the process was interrupted and caused my phone to be in the phone....!....computer screen with the message "firmware upgrade has encountered a problem" etc. I have attempted to plug in my phone while Odin opened. Nada. I've tried this in download mode using the button commands you have listed. I hope I'm not getting too annoying, I just feel so lost without my phone. Had everything on it. Sorry.
Click to expand...
Click to collapse
Are you sure you were installing the right firmware? If you flashed an international verion then you did kill the device and will need to get it jtag'd or replaced.
And exactly how did it 'get interupted? Did it just 'stop' or was it interupted by a power outage, or impatience of quiting the appolication?
How did you get root? Did you use sfhub's autoroot?
And what ROM did you use? Again sfhub's Stock One-Clicks are the safest and only way to go in my book.
Not trying to be a **** just trying to get a better understanding of what happened.
leaderbuilder said:
Are you sure you were installing the right firmware? If you flashed an international verion then you did kill the device and will need to get it jtag'd or replaced.
And exactly how did it 'get interupted? Did it just 'stop' or was it interupted by a power outage, or impatience of quiting the appolication?
How did you get root? Did you use sfhub's autoroot?
And what ROM did you use? Again sfhub's Stock One-Clicks are the safest and only way to go in my book.
Not trying to be a **** just trying to get a better understanding of what happened.
Click to expand...
Click to collapse
I might have accidentally installed the wrong firmware while attempting to repair it. Unless the different SII model firmware wouldn't hurt my phone, such as the AT&T SII.
And battery laptop died.
I had my brother root it. It used Syndicate.
And no worries dude, I'm just glad you're helping!
I am not sure if anyone specifically tried the att gs2 firmware, but since att is gsm, chances are it is the same as flashing the intl gs2 firmware. Flashing the latter would basically disable your usb port. It does sound like that is what happened.
If you still had cwm or root you could flash from the phone, but i think you mentioned you lost those too.
Your remaining options are probably jtag or return to sprint.
Thank you very much for your help. It seriously means a lot. Next time I'll pay more attention so I won't end up screwing things up again.
Well if you tried to use the AT&T SG II (SGH-I777) firmware you did probably kill it for sure. These phones are very specific and individual when it comes to the actual hardware and base firmwares. Kind of like putting diesel into a gas engine - good things don't happen. If you can't get it recognized at all no matter what you do a jtag service or simply taking it back and playing dumb might help. Here is a post with almost the same issue, just a different but still wrong firmware: http://forum.xda-developers.com/showthread.php?t=1506630 As for the guys at ACS they are very good too (most of them are around here too by the way). Spend some time and read a whole lot and you will learn what you need. Best bet if you simply can't get it recognized by Odin is to take it back to Sprint and play dumb and see if they get you a replacement. With insurance you should get it free without I think you pay $35.
This might sound a little crazy... But have you tried heimdall to see if you get dirrerent results?
Update
So I decided to check out the JTAG service. Guess what I found out? The dude that repairs phones lives 20 minutes away from me! I went over to his place yesterday and he fixed my phone right in front of me. It was totally worth the $50! His service is amazing, and he's friendly also. I would highly recommend him! Read my review (I'm John Montoya): http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Thanks everyone for the help. Next time I'll be sure not to put in the wrong firmware!
LOL that's pretty funny having the mobiletechvideos guy living in your town, and getting to watch the JTAG repair in person. Not many people can say they've seen that in person, myself included. Glad you got it resolved.
Sent from my SPH-D710 using Tapatalk 2
Ayotom said:
So I decided to check out the JTAG service. Guess what I found out? The dude that repairs phones lives 20 minutes away from me! I went over to his place yesterday and he fixed my phone right in front of me. It was totally worth the $50! His service is amazing, and he's friendly also. I would highly recommend him! Read my review (I'm John Montoya): http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Thanks everyone for the help. Next time I'll be sure not to put in the wrong firmware!
Click to expand...
Click to collapse
Glad to see you got it resolved! I've recommended that service to a few. Thanks for posting. Many don't so we never know the final outcome. This helps the whole community. Enjoy your great phone.

[Q] Unroot Galaxy S3 mobile odin. Unique problem Charging port broken

I've done my fair share of searching and I couldn't come up with much so I strongly believe I have a unique problem. I hope someone can point me in the right direction
Im have a rooted GS3 747 running Paranoid Android. A couple days ago the phone wouldn't charge. I tried different cables and batteries and after some testing with other GS3's I realized that my phone's charging port was broken. As a result I couldn't even connect my phone to the computer to unroot it with odin. I want to unroot so I can send in the phone for repair under warranty. So I downloaded mobile odin pro and proceeded to unroot my phone. I copied the original rogers rom to the external sd, followed the instructions and started the process. Everything looked like it was going fine until I got stuck on the samsung screen. Did some more research and learned that I had to do a factory data restart by booting into recovery mode. Did that. By now I'm feeling pretty good about all this. I followed the instructions all the way and I'm thinking that I'm gonna get a stock phone shortly. Wrong! The phone was still stuck on the samsung screen.
Now since I cant connect my phone to the PC cuz the charging port is broken I dont know what to do. I would have just flashed Clockwork Mod like I did when I first rooted and started all over but I cant.
If no one has a solution then Im just thinking of sending it in as is. Maybe they wont be able to see that the phone is rooted since they wont be able to connect it their PC without swapping out the motherboard to fix the problem.
I should add that I went to a repair store to try and fix it and they told me that the only way would be swap out your mobo.
machdown said:
I've done my fair share of searching and I couldn't come up with much so I strongly believe I have a unique problem. I hope someone can point me in the right direction
Im have a rooted GS3 747 running Paranoid Android. A couple days ago the phone wouldn't charge. I tried different cables and batteries and after some testing with other GS3's I realized that my phone's charging port was broken. As a result I couldn't even connect my phone to the computer to unroot it with odin. I want to unroot so I can send in the phone for repair under warranty. So I downloaded mobile odin pro and proceeded to unroot my phone. I copied the original rogers rom to the external sd, followed the instructions and started the process. Everything looked like it was going fine until I got stuck on the samsung screen. Did some more research and learned that I had to do a factory data restart by booting into recovery mode. Did that. By now I'm feeling pretty good about all this. I followed the instructions all the way and I'm thinking that I'm gonna get a stock phone shortly. Wrong! The phone was still stuck on the samsung screen.
Now since I cant connect my phone to the PC cuz the charging port is broken I dont know what to do. I would have just flashed Clockwork Mod like I did when I first rooted and started all over but I cant.
If no one has a solution then Im just thinking of sending it in as is. Maybe they wont be able to see that the phone is rooted since they wont be able to connect it their PC without swapping out the motherboard to fix the problem.
I should add that I went to a repair store to try and fix it and they told me that the only way would be swap out your mobo.
Click to expand...
Click to collapse
You will want to be sure that your flash counter says 0. This can be found by entering download mode (vol down, home, power) and you will see "custom binary count". that is how they will tell that you have rooted. Have you entered recovery and done a factory reset to get past the boot screen? If you can full wipe/ factory reset and get back into Android, I recommend you use "triangle away" app to clear your flash counter.
BCSC said:
You will want to be sure that your flash counter says 0. This can be found by entering download mode (vol down, home, power) and you will see "custom binary count". that is how they will tell that you have rooted. Have you entered recovery and done a factory reset to get past the boot screen? If you can full wipe/ factory reset and get back into Android, I recommend you use "triangle away" app to clear your flash counter.
Click to expand...
Click to collapse
I entered download mode and dont see flash counter anywhere. I got the warning screen were you have the option to restart or download.
Ya I entered recovery and did a factory reset but nothing. Really cant do anything with charging port broken.
I sent it in anyways for repairs. Hopefully they just replace it
I'm having the same problem with my Gs3 with CM10 4.2.2 running. Thought this would help.
Sent from my SPH-L710 using xda app-developers app

Anyone have a boot loop issue?

Earlier this evening, after texting a friend, my phone rebooted itself.
It appears to be in a boot loop. It will only reboot into rebooting. Never loads Android. I pulled the battery, let it sit for a few minutes, and tried again with no results.
I've not done modding to the phone (mainly because its locked), and will be returning it to my local AT&T store tomorrow. Thankfully I have insurance on my phone, so I shouldn't have an issue getting a new one.
Anybody else had this issue, however? It's really strange.
Majin Kaioh said:
Earlier this evening, after texting a friend, my phone rebooted itself.
It appears to be in a boot loop. It will only reboot into rebooting. Never loads Android. I pulled the battery, let it sit for a few minutes, and tried again with no results.
I've done modding to the phone (mainly because its locked), and will be returning it to my local AT&T store tomorrow. Thankfully I have insurance on my phone, so I shouldn't have an issue getting a new one.
Anybody else had this issue, however? It's really strange.
Click to expand...
Click to collapse
Read a guide on flashing back to stock. Use ODiN and flash the stock file of your choice in the ATT note 4 forum from Download mode. Google how to boot into download mode. Hold those buttons until phone powers off then keep holding until you see download mode. You will need to install samsung drivers and for ODiN on Windows go to Devices coms and ports and change port to 3 in advanced tab.
sudoBacon said:
Read a guide on flashing back to stock. Use ODiN and flash the stock file of your choice in the ATT note 4 forum from Download mode. Google how to boot into download mode. Hold those buttons until phone powers off then keep holding until you see download mode. You will need to install samsung drivers and for ODiN on Windows go to Devices coms and ports and change port to 3 in advanced tab.
Click to expand...
Click to collapse
I updated my post to add in a missing word. I havn't done any modding. I do not intend to do any flashing to the device.
I'll be returning it to AT&T tomorrow and getting a new one. My question was if anyone has had this issue before. Thanks for your response. Unfortunately, does not address my question.
sudoBacon said:
Read a guide on flashing back to stock. Use ODiN and flash the stock file of your choice in the ATT note 4 forum from Download mode. Google how to boot into download mode. Hold those buttons until phone powers off then keep holding until you see download mode. You will need to install samsung drivers and for ODiN on Windows go to Devices coms and ports and change port to 3 in advanced tab.
Click to expand...
Click to collapse
I have had my share of boot looping experiences, never from not doing any type of experiments with my devices. nonetheless myself and I'm sure many other people just do what was mentioned in the quote to alleviate that problem.
i know you (OP) mentioned you don't plan on doing any flashing, but i would do that before using insurance personally, even if there was no deductible
Majin Kaioh said:
I updated my post to add in a missing word. I havn't done any modding. I do not intend to do any flashing to the device.
I'll be returning it to AT&T tomorrow and getting a new one. My question was if anyone has had this issue before. Thanks for your response. Unfortunately, does not address my question.
Click to expand...
Click to collapse
This process is not dangerous if your phone is in a bootloop. Hell AT&T or whatever carrier probably does this themselves if a phone is in this kind of situation. If not rooted or any mods you will still have OTA updates. If you are worried about carrier recognizing if you modded it or something and they wont take it back dont worry just flash it using ODiN. I've rooted many devices hacked compiled roms flashed them and kernels s-offed etc. You can always get back to stock remove flags and your carrier will take it back no matter what just dont return a device with the actual mods on it.
Why not just try to reset the device from the recovery menu? If it's a stock phone it should fix the bootloop.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
jack man said:
Why not just try to reset the device from the recovery menu? If it's a stock phone it should fix the bootloop.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
It won't fix what sounds like a missing or corrupted boot file, had to deal with it on a LG g3.. restoring a full back up or a plain reset had no effect.. it was either doing a full flash or flashing the boot files
for that phone it would randomly happen when the OTA tried to upgrade the device while it was rooted, took me 3 times of dealing with it before I realized OTA was still live
Small update. My local AT&T store has a replacement being sent to me. I'm unhappy, however, since its apparently a refurbished device. I pay for insurance that covers a new device if something, anything, happens. They're refusing to send me a new one for some reason that they won't explicitly state to me.
My loyalty with AT&T has wavered, and I will probably be on another network in coming months. I'm thinking Sprint so that I can least have an unlocked Note 4.
Regardless, since this device is being sent back, I decided to try and Odin flash it anyways. It did not work. Still boot loops at the Note 4/Android screen. Doesn't even load the AT&T logo. I'm fairly certain something is fundamentally broken with the device. Probably a factory error. It's never been dropped, and has been inside a hard case since day one.
Being that it is a manufacturing error, I'm not to angry about that. These things do happen. AT&T's treatment of me, however, is just unacceptable. I've been a customer for about eight years, and have been on Android since the Motorola Backflip. I upgraded to a Samsung Captivate and never looked at another manufacturor.
Are you able boot to the recovery menu?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
i have the bootloop issue before to put *#9090#
the loop is every aprox 3 mins
some sugestion?¡
sudoBacon said:
This process is not dangerous if your phone is in a bootloop. Hell AT&T or whatever carrier probably does this themselves if a phone is in this kind of situation. If not rooted or any mods you will still have OTA updates. If you are worried about carrier recognizing if you modded it or something and they wont take it back dont worry just flash it using ODiN. I've rooted many devices hacked compiled roms flashed them and kernels s-offed etc. You can always get back to stock remove flags and your carrier will take it back no matter what just dont return a device with the actual mods on it.
Click to expand...
Click to collapse
Good evening,
my n910A is stocked in Bootlop ,
I did try also to flash via odin the 4 zipped md5 files from this forum but nothing changed : http://forum.xda-developers.com/note-4-att/general/to-stock-files-latestcoc4-build-t3107391
when I press volume up+power+home it show LRX22C.N910AUCU1COC4 but the version on the label of my box is N910AUCU1ANIE ,
I don't know if I should go back to the previous version and how to do it ?????
or something else??????
please help because I am lost
thanks
thepinkpanter said:
Good evening,
my n910A is stocked in Bootlop ,
I did try also to flash via odin the 4 zipped md5 files from this forum but nothing changed : http://forum.xda-developers.com/note-4-att/general/to-stock-files-latestcoc4-build-t3107391
when I press volume up+power+home it show LRX22C.N910AUCU1COC4 but the version on the label of my box is N910AUCU1ANIE ,
I don't know if I should go back to the previous version and how to do it ?????
or something else??????
please help because I am lost
thanks
Click to expand...
Click to collapse
Try downloading one of sunderwares stock firmwares in a newer 3.10 odin after extracting the zip with contained files. I recommend latest OC4 just re flash it a different one or try again
sudoBacon said:
Try downloading one of sunderwares stock firmwares in a newer 3.10 odin after extracting the zip with contained files. I recommend latest OC4 just re flash it a different one or try again
Click to expand...
Click to collapse
I already did it but by using Odin 3.09 pls. see http://forum.xda-developers.com/note-4-att/general/to-stock-files-latestcoc4-build-t3107391/page5
maybe I did something wrong
or from where can I get / download a different N910AUCU1COC4 ?
thanks again for your kind help

[Q] HELP with S6 Edge Brick/Flash!

Hey guys,
So today, I got a notification saying to update to 5.1 for my T-Mobile Galaxy S6 Edge. There was a error so I plugged it into my computer and used the Smart Switch app they recommended to install the update to my phone. After Smart Switch downloaded the update and installed it onto my phone, my phone is now stuck at the first bootup screen where is just says "Samsung Galaxy S6 Edge, powered by Android"!! I don't know what to do now....I tried downloading the official 5.0.2 ROM for T-Mobile and flashing it using Odin 10.6 but it gives me a NAND Write Start FAIL! every time...I've been reading up on this forum for a couple hours now but my eyes have completely tired out. Was hoping I could get some suggestions/insight on what I might do. I believe there is ONE option which is to type the model # + serial # into the Smart Switch program which factory resets my phone but I was hoping to avoid that since I forgot to back up my photos recently (stupid I know..) Anyways, any help is appreciated.
Thanks!
JERRYHOYO said:
Hey guys,
So today, I got a notification saying to update to 5.1 for my T-Mobile Galaxy S6 Edge. There was a error so I plugged it into my computer and used the Smart Switch app they recommended to install the update to my phone. After Smart Switch downloaded the update and installed it onto my phone, my phone is now stuck at the first bootup screen where is just says "Samsung Galaxy S6 Edge, powered by Android"!! I don't know what to do now....I tried downloading the official 5.0.2 ROM for T-Mobile and flashing it using Odin 10.6 but it gives me a NAND Write Start FAIL! every time...I've been reading up on this forum for a couple hours now but my eyes have completely tired out. Was hoping I could get some suggestions/insight on what I might do. I believe there is ONE option which is to type the model # + serial # into the Smart Switch program which factory resets my phone but I was hoping to avoid that since I forgot to back up my photos recently (stupid I know..) Anyways, any help is appreciated.
Thanks!
Click to expand...
Click to collapse
You need to look into finding the official Odin package (it is likely that only the 5.1.1, or "OF6" version will work now) for your device, and using Odin to restore your phone to the correct firmware version.
One of the places you an get it is from here: http://www.sammobile.com/firmwares/download/48252/G925TUVU2COF6_G925TTMB2COF6_TMB/
But there are alternatives/mirrors around here somewhere that might work better. Good luck.
Aou said:
You need to look into finding the official Odin package (it is likely that only the 5.1.1, or "OF6" version will work now) for your device, and using Odin to restore your phone to the correct firmware version.
But there are alternatives/mirrors around here somewhere that might work better. Good luck.
Click to expand...
Click to collapse
Just downloaded the firmware from that website and was able to flash it using Odin (says PASS!) but it's still stuck at the galaxy s6 Edge screen for the bootup...any insight or suggestions on what I can do?
Thanks
JERRYHOYO said:
Just downloaded the firmware from that website and was able to flash it using Odin (says PASS!) but it's still stuck at the galaxy s6 Edge screen for the bootup...any insight or suggestions on what I can do?
Thanks
Click to expand...
Click to collapse
Ouch, that doesn't sound good. Are you sure your device is the G925T ? To be absolutely certain, you can look on the back of the device, in fine print, it should show the model number (SM-G925T is technically the full model#).
Otherwise, there's some reports around here of this (or similar) problem when they've had their phone carrier-unlocked or otherwise have done anything with their IMEI stuffs in any fashion. I would browse through the forums here to see if there's a good solution. I'm not a good source for "that side of things."
Edit: You might look into this thread or, for another possible fix, this thread.
I can't vouch for the authenticity or safety of flashing anything but official stock firmware, but it sounds like the 2nd link is working for some.
Flash twice in download mode.
After first flash do not let phone reboot.
When phone starts to start up do button combination vol down, power & home button.
Pp.
PanchoPlanet said:
Flash twice in download mode.
After first flash do not let phone reboot.
When phone starts to start up do button combination vol down, power & home button.
Pp.
Click to expand...
Click to collapse
This is good advice. To elaborate, there's two ways to achieve this:
1) Uncheck the "Auto Reboot" option in Odin. It might be greyed out, in which case you can edit your .ini file to achieve the same. Once the stock package is completely finished flashing, you can manually reboot straight into download mode by holding down the buttons until it comes back on into download mode.
2) If you're quick enough, the "easier" way is to wait until the Odin flash is complete, and immediately upon its auto-reboot (goes to black screen on the device), hold down the buttons to force it into download mode.
And then, in either case, flash the package again. It should be taking a few minutes to flash - it's huge. Particularly the SYSTEM partition, which is over 3.5gb.
Aou said:
This is good advice. To elaborate, there's two ways to achieve this:
1) Uncheck the "Auto Reboot" option in Odin. It might be greyed out, in which case you can edit your .ini file to achieve the same. Once the stock package is completely finished flashing, you can manually reboot straight into download mode by holding down the buttons until it comes back on into download mode.
2) If you're quick enough, the "easier" way is to wait until the Odin flash is complete, and immediately upon its auto-reboot (goes to black screen on the device), hold down the buttons to force it into download mode.
And then, in either case, flash the package again. It should be taking a few minutes to flash - it's huge. Particularly the SYSTEM partition, which is over 3.5gb.
Click to expand...
Click to collapse
Just tried to flash it twice with Odin but it's still stuck at the boot screen :\
Hopefully one of the links you posted above will help! Will update back soon.
Aou said:
This is good advice. To elaborate, there's two ways to achieve this:
1) Uncheck the "Auto Reboot" option in Odin. It might be greyed out, in which case you can edit your .ini file to achieve the same. Once the stock package is completely finished flashing, you can manually reboot straight into download mode by holding down the buttons until it comes back on into download mode.
2) If you're quick enough, the "easier" way is to wait until the Odin flash is complete, and immediately upon its auto-reboot (goes to black screen on the device), hold down the buttons to force it into download mode.
And then, in either case, flash the package again. It should be taking a few minutes to flash - it's huge. Particularly the SYSTEM partition, which is over 3.5gb.
Click to expand...
Click to collapse
Well, the second link you posted in a previous post worked!! Thanks!!
Sadly, I wiped the data/factory reset once since it was suggested and I lost all my photos...(sigh) I imagine that there's no way of just getting those back?
Diskdigger, Google for free apk.
Or buy in playstore.
Pp.
Should of installed Google Photos app does automatic backups and has unlimited storage.
Sent from my SM-G925T using Tapatalk
ztmike said:
Should of installed Google Photos app does automatic backups and has unlimited storage.
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
Google is very invasive with your system, the cloud storage that came pre-installed works great or Dropbox even better.
Pp.
Not sure what your getting at being invasive.. Dropbox doesn't offer unlimited, and didn't even know there was a stock cloud storage app from Samsung pre installed, guessing though that's not unlimited either.
Sent from my SM-G925T using Tapatalk
You get yours unlocked? I know people were having that issue when they got theirs unlocked
Sent from my SM-T337T using XDA Free mobile app
Aou said:
This is good advice. To elaborate, there's two ways to achieve this:
1) Uncheck the "Auto Reboot" option in Odin. It might be greyed out, in which case you can edit your .ini file to achieve the same. Once the stock package is completely finished flashing, you can manually reboot straight into download mode by holding down the buttons until it comes back on into download mode.
2) If you're quick enough, the "easier" way is to wait until the Odin flash is complete, and immediately upon its auto-reboot (goes to black screen on the device), hold down the buttons to force it into download mode.
And then, in either case, flash the package again. It should be taking a few minutes to flash - it's huge. Particularly the SYSTEM partition, which is over 3.5gb.
Click to expand...
Click to collapse
Hey AOU,
I ran into this issue again recently after I tried to factory reset my phone.
It got stuck on the Galaxy S6 Edge screen.
I was going to use the second link like I did before but it seems like the megaupload file isn't available anymore...Do you have any suggestions?
Thanks!

Note 10.1 2014 VZW

Hey guys, I've combed through so many sites and threads and I'm still lost. I bought this tablet from a company that went out of businesd. It's got airwatch installed and is pretty well locked down. It won't allow a factory reset via recovery mode and I can't even access the settings on this thing as they are disabled by it admin. The previous owners company is completely dissolved so I can't go to them for an admin password. This thing is locked to home screen only, no long press options, nothing but a small handful of useless corporate apps.
My question is this, is there anyway to wipe this thing of the admin lockdown? I'm not proficient with this stuff. But I'm not incompetent about it either. Please help! And thanks in advance.
Is there any way to completely wipe it with odin? Or a way to flash or sideload autoroot or something similar?
Note 10.1 2014 edition P605V
Kinda strange that you can't wipe it to factory through recovery mode. If it were me then, I'd get the same stock version firmware and get into download mode then odin/flash the stock firmware on it and see if that'll take. Hope this helps!
Aftrburnr said:
Kinda strange that you can't wipe it to factory through recovery mode. If it were me then, I'd get the same stock version firmware and get into download mode then odin/flash the stock firmware on it and see if that'll take. Hope this helps!
Click to expand...
Click to collapse
I'm gonna try that again, but last night I was getting a message about MDM not allowing it....it's terribly frustrating...almost to the point of removing the back cover and removing the battery LOL

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