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I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..
I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App
thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
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Click to collapse
I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
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Click to collapse
who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.
I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
I back up all of my texts to my gmail, makes for great searching!
DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
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Click to collapse
Where is the option to backup every X hours? I've been through the settingss several times and don't see it
I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.
Whats everyone using? Titanium oe another add?
Last I checked titanium doesn't offer that. So I use SMS backup and restore.
Sent from my Galaxy Nexus using xda premium
xxprodigyxx11 said:
Last I checked titanium doesn't offer that. So I use SMS backup and restore.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Doesn't do MMS though.
So use SMS Backup+ as everybody else does.
i use mybackup pro. it does call logs and mms restore. really simple to use too.
Actually guys, Titanium Backup Pro DOES offer it, you guys just don't know which system app to backup.
I use TB to backup and restore between roms, since it take less than 30 seconds, a reboot, and all the messages show up. If I use an app, such as SMS Backup/Restore, it takes a long time compared to TB, but I still back up messages in both apps nonetheless.
theking_13 said:
Actually guys, Titanium Backup Pro DOES offer it, you guys just don't know which system app to backup.
I use TB to backup and restore between roms, since it take less than 30 seconds, a reboot, and all the messages show up. If I use an app, such as SMS Backup/Restore, it takes a long time compared to TB, but I still back up messages in both apps nonetheless.
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Click to collapse
So which system app is it? Thanks!
You need to be careful using Titanium on System apps. I used to do this, but found that doing so would sometimes break ability to download MMS (Even when moving to newer version of same ROM). Depending on Phone/ROM i use MyBackupPro or SMS Backup & Restore. Usually use MyBackupPro first as it'll do MMS/SMS/Phone Log, but I've had it where on some phones it doesn't restore the timestamp correctly on the new phone. If that's the case, just use it for MMS/Phone Log, and use SMS Backup & Restore for the SMS. It's always worked.
iboj007 said:
So which system app is it? Thanks!
Click to expand...
Click to collapse
Its this system app.
Code:
[SMS/MMS/APN] Phone/Messaging Storage 4.0.x-eng etc.
For call history, if anyone is interested, is
Code:
[CONTACTS/CALLS] Contacts Storage 4.0.x-eng etc
lordgodgeneral said:
You need to be careful using Titanium on System apps. I used to do this, but found that doing so would sometimes break ability to download MMS (Even when moving to newer version of same ROM). Depending on Phone/ROM i use MyBackupPro or SMS Backup & Restore. Usually use MyBackupPro first as it'll do MMS/SMS/Phone Log, but I've had it where on some phones it doesn't restore the timestamp correctly on the new phone. If that's the case, just use it for MMS/Phone Log, and use SMS Backup & Restore for the SMS. It's always worked.
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Click to collapse
Never happened to me, I've done this since the Samsung Vibrant days and never had a problem unless the Android version was different. Ie, 2.2 vs 2.3
These are the only two system apps I EVER restore btw, I manually configure everything else.
i don't use TB for SMS/MMS/logs.. i use MyBackup root/pro.. simple and it does the job
YoungAceAtlanta said:
i don't use TB for SMS/MMS/logs.. i use MyBackup root/pro.. simple and it does the job
Click to expand...
Click to collapse
I tried mybackup root/pro for SMS/MMS when migrating from the Nexus S to the Galaxy Nexus but didn't have good results. Everything got timestamped to the date of restore.
iboj007 said:
I tried mybackup root/pro for SMS/MMS when migrating from the Nexus S to the Galaxy Nexus but didn't have good results. Everything got timestamped to the date of restore.
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Click to collapse
actually, i just did backup from galaxy s to nexus, and i can confirm that all timestamps on sms and mms imported perfectly, mybackup pro, not rooted.
what all are you guys using to migrate your app data from your current phone to the Note 4? Helium has been my go-to for awhile but i wanted to know if there were any other options out there that i should consider too. (moderators forgive me if this is a duplicate topic, i didn't see any in this forum thus far)
I honestly wouldn't even bother transferring app data over unless it is extremely important. I wouldn't want to carry files from an old phone to a new one. Keep it fresh and don't bring over dirty files. May not do anything bad but just my take. Kinda same thing when you wipe data when flashing roms. Dirty flashing can lead to unwanted issues, just as carrying over files from another phone can.
Unless you find a good app to do so. Keep us posted.
thank you. i'm primarily interested in retaining my game data, such as Subway Surfers, Clumsy Ninja, Angry Birds, etc, where it's taken awhile to level up and i would hate to start fresh. i also always transfer text messages and call logs as well. i use SMS Backup/Restore for my texts, Helium for system settings and other app data, and Verizon Cloud for my call logs. i never rooted the S5, been so busy with work i haven't had time to look into tinkering with those settings, so i know that Titanium Backup would not be an option.
Good question. . . I have used Titatnium Backup in the past problem there however is root on N4.
What tu3218 does make sense as well unless you had some way to guarantee or verify it wasn't going to create a bunch of junk in directories which shouldn't exist.
If someone has a good solution I would like to hear it as well. I have three 2-step verify apps which would be nice to just transfer rather than removing and adding manually.
Helium
I bought the full version of Helium and that will transfer all save game data. I downloaded all my apps fresh from the play store after I activated the note. I then used Helium to restore a backup of the games I wanted to keep my save data on.
I also used reware my backup pro to restore my call logs, small, and mms message database.
cbdudek said:
I bought the full version of Helium and that will transfer all save game data. I downloaded all my apps fresh from the play store after I activated the note. I then used Helium to restore a backup of the games I wanted to keep my save data on.
I also used reware my backup pro to restore my call logs, small, and mms message database.
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Click to collapse
+1 - Righ on cbdudek. That is exactly how I would do it.
* My backup will restore - call logs, contacts, sms, mms etc..
* Helium to restore games' backup
*Not recommend to restore system settings, or old apps. Download fresh from play store. The theory is every time you move into a new house, you need to do a good clean up and throw out all the junks....
appreciate it everyone. about to give Helium a go and see what happens. rather than restoring all of my app data, i only backed up the game data this time around, so we will see how that goes. i'll let you all know in the morning what happens. how do you like your Note 4's thus far?
i never use titanium or any auto backup method to transfer files to a new fone. it always causes tiny little glitches here and there. Best thing to do is start fresh. For contacts and calendar its all on my GMAIL. for text messages I use GO SMS so i can backup and restore within that app no problems. I use nova launcher so i can backup my home screen and all my other screens and restore it with nova no issues. beyond that its all manual input. I have a few remote dvr viewing apps and i configure all those again manually as well as all my mail settings and what not.
Helium works best without root and you can migrate the app over wifi.
Sent from my SM-N910V using Tapatalk
Doesn't your Google account back up app data???
Sent from my SM-G900V using XDA Free mobile app
harrytery said:
Doesn't your Google account back up app data???
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
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Only some apps.
Has anyone already tried this in real life?
Does it backup ALL of the app data like game progress and every single detail like Apple does with its iTunes backup?
I find this really really useful.
Thanks!
Nobody has tried it yet?
Good question, that would actually be really useful!
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.
I have this now on my S7 Edge and so far it always fails to backup the App section, there is always an error. The other sections complete without issue.
Are your App backups working prior to doing a restore?
Sensamic said:
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.
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Click to collapse
No prob! Yes, I agree in being disappointed. Hopefully they will tweak the service to be more comparable to an iTunes restore. Or, it's possible we are missing something? I do not find any in depth settings for back and restore for Samsung Cloud. As far as I can see its either "on or off".
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi
maddoc17 said:
App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
If you have any apps or data from apps on the SD card or are using the card as adoptable storage, it wont work.
the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Hi, it reinstall theme ? so if i root my Boom Note 7 and install avengers theme, Samsung cloud will be able to get it back on my new note 7 ? ^^
Only restores app data for some Samsung apps like weather and clock nothing else. It does restore all apps even side loaded. It does restore most of the os settings but not all
Sent from my SM-N930P using XDA-Developers mobile app
It restores data for some apps. For example, data for Color Note are saved and restored. Data for And Ftp are not.
Same for Desktop version and the direct cable connection version of Smart Switch.
Which one is better, the OTA cloud backup or Smart Search?
Genebaby said:
Which one is better, the OTA cloud backup or Smart Search?
Click to expand...
Click to collapse
They probably use identical technologies.
On the S7 Edge Loaner that I tried, it got back the Apps, but had to re-sign into all of them. Also, No themes were applied and settings failed to carry over
It fails, dismally. Like previous reviewers have stated, Samsung's backup/restore feature does NOT backup app settings as promised. It does nothing more than reinstall apps, without any customisation, as if you've never used them before. What's more, if your new handset has updated firmware or different settings to your previous one, then you may find your "restored" apps suffering compatibility issues and causing system instability. Until Samsung's backup/restore software functions the way it's supposed to, you're better off installing the apps the old-fashioned way, or using Google's backup/restore option, which at least avoids conflicts.
You would think if anyone could get this to work it would be Samsung, using their app on their phone. Good one guys.
For those that tested this app, did your backups fully complete or did they fail near the end?
Mine always failed at the end when doing the apps, but I just got the Nougat update and the phone initiated a backup and it finally went all the way.
So I'm wondering if now it would be better.
Samsung backup is terrible.
It will definitely NOT backup game saves. I recently confirmed this. It will backup game settings, saving you a whopping 30 seconds of having to endure the tedious task of changing them to what you want, but the save games you spent hours/days on? That isnt important to Samsung.
TL;DR Has anyone had issues backing up MMS using Google One and successfully fixed the issues? Mine randomly works whenever it wants to and then wipes itself out
I have been a Google One subscriber for a few years now and I have found that the backup piece of it doesn't work right with MMS. I have a case opened with G One support that is now about 1.5 years old and still they haven't fixed the issue. What I've seen is that MMS either doesn't backup at all or it will backup for a few days and then just randomly get wiped out during a subsequent backup.
I've gone through 3 different pixel phones, 3 OS updates and too many to count versions of G One, Drive, messages, play services, etc yet nothing seems to fix this.
Of course when I had posted on this forum about the 12L issues and eventually ended up performing a device wipe and then also used the Android online flash tool, I lost nearly a gig worth of MMS pictures. I was so pissed bc what I thought was happening, wasn't. I do always make a backup with SMS backup and restore app and still do have that database but I've found that restoring from that app ends up causing duplicates and weird corruptions (unless something has changed in the past year).
I had this case open with G One support and saw it was still open so I replied to it and let them know the issue was still happening after all this time and why hasn't it been fixed yet. They basically responded back with tier 1 troubleshooting steps I've performed a million times which by the luck of the draw, may or may not fix anything. If it does fix it, it works for like 2 or 3 days and then it's broken again anyway. This case is supposedly escalated and they have "reached out for updates" to the dev team but I've basically gotten zero useful info.
Does anyone else have this issue and have successfully fixed it on your own or somehow had Google fix it? If interested, I can list out all the troubleshooting steps I've done but essentially, the super troubleshooting step is a factory reset and I've also reloaded the OS completely. I've also deleted nearly all my text that had pictures in there (but after restore showed as a blank spot where a pic should be but nothing) just in case there is corrupt data anywhere. I now have about 25 or so pics that have come in to my messages since the last round of troubleshooting and again, randomly it backs them up showing the MMS database is like 70-90MB (as it's growing from new pics) and then randomly it'll wipe it out and I'm back down to under 200KB and that's where it stays until the next time it randomly works.
Very frustrating
Sounds weird but I never had that issue. Why don't you try a SMS back up tool?
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
DRatJr said:
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
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Click to collapse
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
jrg67 said:
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
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Click to collapse
Swift is pretty good because it can use that extra GOne storage to upload backups. I haven't had an issue with it yet. Reminds me of the old TWRP backups or Titanium Backups. I would love if GOne would work properly lol. I want to use it too. But it is just super unreliable with MMS specifically, and then some app data doesn't restore properly. Google not being able to have a backup solution as good as iCloud/iTunes is baffling to me too. But you can still use GOne but just don't backup SMS/MMS and use Swift for that. Unfortunate you have to use third party but this has worked really well for me.
I only got android one because I ran out of storage and couldn't do back ups iv not used mms in ages so couodnt tell but I did get a message saying about mms back up sorry not much help I mainly use WhatsApp to send pics and recently used rcs
Yes, I do and it makes me sad it doesn't work consistently
The thing about swift for me is when I restore my backed up messages, all my blocked spam gets restored too. Wish the devs would work out a workaround for that. Sounds silly I guess but it would be a pretty neat feature for swift.