Aux in-car issue when taking phone calls - G4 Q&A, Help & Troubleshooting

When I had my S3 I was able to listen to music in my car via my aux cable in to the car stereo as well as make and receive phone calls. I could hear the other person over the car speakers and they could hear me using through phone mic.
However with my G4 H815 when I try to do the exact same thing the other person can't hear me. It's as though the phone mutes the mic when it's connected to an aux cable. Any way to fix this? Very frustrating.

Anyone?

audinswfc said:
Anyone?
Click to expand...
Click to collapse
Bumping because i have the exact same issue. I wonder if it's LG's voicemate screwing with things. Also, why do I get prompted to accept all the legal stuff for Voice Mate EVERY TIME i plug in my aux cable?

You guys should get this cable, its got a mic on the end that plugs into the radio
http://www.bestbuy.com/site/isimple...lack/1672647.p?id=1219059088239&skuId=1672647

Related

Car Bluetooth While Playing Music

I have a hands free bluetooth system in my car. I noticed that while I play music via auxiliary cord, and someone calls me, the Bluetooth isn't working. Anyone else having same issue?
Sent from my Epic Galaxy S2
Bump
Sent from my Epic Galaxy S2
krazyflipj said:
I have a hands free bluetooth system in my car. I noticed that while I play music via auxiliary cord, and someone calls me, the Bluetooth isn't working. Anyone else having same issue?
Sent from my Epic Galaxy S2
Click to expand...
Click to collapse
I have the exact same issue in my car, tried everything to get around it. You just have to unplug the auxiliary cable when you get a call incoming.
geekingitup2005 said:
I have the exact same issue in my car, tried everything to get around it. You just have to unplug the auxiliary cable when you get a call incoming.
Click to expand...
Click to collapse
Calls come through bluetooth if using audio through car dock.
nobrakes said:
Calls come through bluetooth if using audio through car dock.
Click to expand...
Click to collapse
I hope that's not the only option. I didn't have this issue with the Evo so I wonder what's causing this
Sent from my Epic Galaxy S2
krazyflipj said:
I have a hands free bluetooth system in my car. I noticed that while I play music via auxiliary cord, and someone calls me, the Bluetooth isn't working. Anyone else having same issue?
Sent from my Epic Galaxy S2
Click to expand...
Click to collapse
Get an A2DP cd player and you don't need to worry about auxiliary. It's all done through bluetooth. This is what I got
http://www.ebay.com/itm/SONY-XPLOD-...In_Dash_Receivers&vxp=mtr&hash=item3cbe5d6b2a
krazyflipj said:
I hope that's not the only option. I didn't have this issue with the Evo so I wonder what's causing this
Sent from my Epic Galaxy S2
Click to expand...
Click to collapse
Car dock is cheap and works really well
Sent from my SPH-D710 using XDA App
I wonder if we can stream audio to the car using super mono app
Sent from my SPH-D710 using XDA App
It has something to do with TTY settings. I also have this issue.
I hope someone could figure out how to fix this. I have to take out the aux cord whenever I get a call in my G35.
*UPDATE* So I did some searching and it looks like the original Epic had the same issue but was fixed via OTA update. Hopefully Samsung/Sprint is aware of this issue.
other forums have mentioned this problem "Received confirmation from Samsung that there will be no fix for this. It was made this way on purpose. I guess the Epic 4g does the same thing. I am not buying a $400 stereo system just to use this phone properly. What was Samsung thinking? Every other Android device works the correct way."
I haven't called samsung myself but this is absolutely ridiculous if it was made this way on purpose. full thread here (well because i don't have 8 posts to this forum, i can't post the full thread link! it's on android forums at android central.com. you can access the thread by doing this search "No car kit bluetooth while Aux stereo cord is plugged in" sorry!
what possible reason would there be to have to unplug the auxillary jack to use bluetooth? it's an incredible inconvenience. and i would rather not use an A2DP adapter to play music, i'm assuming that this would eat up more battery life than using the auxillary 3.5 mm jack
anyone know of a ROM that get's past this issue?
Same situation
Galaxy S II in original car dock+cable to car audio system AUX jack
Stock ROM 2.3.4
Bluetooth Jabra BT125
It's possible to answer with bluetooth earphone, but can't hear other side, just myself.
Other side hears me OK
Try this:
http://www.miccus.com/products/blubridge-mini-jack-rx
Plugs in to your car deck and allows you to use Bluetooth to stream music to it.
I think you can pair both your headset or BT speaker phone and the Blubridge to your phone at the same time.
http://www.amazon.com/Miccus-BluBridge-Mini-Jack-Bluetooth-Bluetooth-Enabled/dp/B0038MA11U
Buying something else is not a solution.
This is some type of design flaw.
What a completely useless technical support they have. "This is how the phone was designed and we cannot change that"
Last samsung product I will buy. They have no concept of customer service.
This is a design flaw. Bluetooth should be completely independant of the audio jack.
What they want is you to use the dock for use in the car so it can be hands free. Unfortunately if its true they don't intend to fix with an OTA then the only option is to use the functionality they have given you. The headphone jack takes priority over other connections in this instance. Sorry. I am sure you don't want this to be the resolution.
latinmaxima said:
What they want is you to use the dock for use in the car so it can be hands free. Unfortunately if its true they don't intend to fix with an OTA then the only option is to use the functionality they have given you. The headphone jack takes priority over other connections in this instance. Sorry. I am sure you don't want this to be the resolution.
Click to expand...
Click to collapse
Take the car out of the equation. I am using a Jabra headset to take calls, but have the phone plugged into an external speaker to listen to music at my desk.
Call comes in, I have to unplug the speaker to use bluetooth.
What dock would affect this?
Bielinsk said:
Take the car out of the equation. I am using a Jabra headset to take calls, but have the phone plugged into an external speaker to listen to music at my desk.
Call comes in, I have to unplug the speaker to use bluetooth.
What dock would affect this?
Click to expand...
Click to collapse
Similar scenario for me. I listen to Sirius/XM through earbuds at work. When the phone rings, I have to unplug the earbuds to hear through my Bluetooth headset. Then I have to tell the caller to wait while I exit the Sirius app because it keeps on playing through my Bluetooth headset.
Wrote about this issue to my local Samsung office.
Answer was:
That's the way device works. Only one source can be used: jack or bluetooth.
Not both together.
I don't have words to describe how this is lame.
Just stupid, audio should be independant of the source.
All my past phones have worked fine. Evo would pause the music, I take the call, when I end the call, the music picks back up and plays.
Terrible design, and while I could live with it if Samsung agreed it should be fixed, them simply saying "thats how it is, live with it" is not acceptable. I will not get another samsung phone because of their poor service.
Let alone the stupid kernel partition they use.
Back to HTC.
---------- Post added at 10:10 AM ---------- Previous post was at 09:43 AM ----------
Hmm, reading the other thread got me thinking.
I know there are different AUX cables, some have two bars (looking at the male part that plugs into the jack) and some have 3.
I wonder if there is a different behavior between the two. Maybe the phone is thinking there is a headset plugged into the aux jack.
Installed 2.3.6
I can confirm that problem is fixed.
When there is incoming call, it's routed to bluetooth headset, music is shutdown.
Navigation warnings in headset are heard as short beeps.
Great !!!

People cant hear me when I plug in my aux

Ok so my gf just got the GSII and she is having a problem. She uses an aux cord in her car to plug in her phone so that it goes through the speakers. When she plugs this phone in and makes a phone call, the person on the other end cannot hear her, but she can hear the other end.
Has anyone seen this before and do you have any fixes????
THANKS!
yeah i have this problem too in my car, but when im in my friend's car its fine
dorksturhh said:
yeah i have this problem too in my car, but when im in my friend's car its fine
Click to expand...
Click to collapse
hmm that is not what I wanted to hear lol
That really doesnt make any sense at all, it should be the same as its just an aux port. I had her try it with computer speakers and it was the same.
It could be that you had used a bad designed audio cable. If you look at the original headphone that came with the phone, the plug has 3 parts to it (Ground, Sound, and Mic). So it could be that the no good audio cable is taking in the Mic side as well, therefore the other party is not hearing her.
If you really want this mixed 100% without worrying about the type of cable. I suggest you buy a cable with a mic on it with aux in. I am sure you can find one on monoprice.com/amazon/ebay.
Good Luck

iBolt hands-free calling echo

So I have the T-Mobile GS3 with the iBolt dock running CM10. I set it all up and was very happy that the CM team got the audio working through USB so music, navigation and hands-free calling works! Thanks guys!
Question though, when I make calls with the phone docked and connected to car speakers, the other end of the phone complains about hearing an echo, even with the volume turned almost all the way down. Is there a way to fix this or are we SOL?
I used to connect my G2 to the 3.5mm aux jack and nobody ever complained about an echo. Before that my Nexus 1 had TOO MUCH noise cancelling and they couldn't hear me at all. So if the G2 could do it just connecting to 3.5mm, can we get it to work with GS3 connected via USB audio?
Before I had the iBolt I connected my SGS3 via 3.5mm and don't believe anybody complained about an echo but I didn't spend much time with it. Maybe it's a USB thing???
nelagster said:
So I have the T-Mobile GS3 with the iBolt dock running CM10. I set it all up and was very happy that the CM team got the audio working through USB so music, navigation and hands-free calling works! Thanks guys!
Question though, when I make calls with the phone docked and connected to car speakers, the other end of the phone complains about hearing an echo, even with the volume turned almost all the way down. Is there a way to fix this or are we SOL?
I used to connect my G2 to the 3.5mm aux jack and nobody ever complained about an echo. Before that my Nexus 1 had TOO MUCH noise cancelling and they couldn't hear me at all. So if the G2 could do it just connecting to 3.5mm, can we get it to work with GS3 connected via USB audio?
Before I had the iBolt I connected my SGS3 via 3.5mm and don't believe anybody complained about an echo but I didn't spend much time with it. Maybe it's a USB thing???
Click to expand...
Click to collapse
It's the phone software that causing this. The Samsung phones are not designed to be used as a hands-free phone inside a dock, this contrary to the Motorola phones that are equipped with echo cancelling software and even DSP as the phone turns itself into essentially a great hands-free unit. With the Samsung phone there is no way to make this work good, you need a Bluetooth hands-free connected to the phone unless you are holding the phone to the ear, sorry... We at iBOLT get this question all the time as many are migrating from a nice Moto dock to the S 3 and they expect (reasonably so) a similar end user experience.
darn
MikaelPe said:
It's the phone software that causing this. The Samsung phones are not designed to be used as a hands-free phone inside a dock, this contrary to the Motorola phones that are equipped with echo cancelling software and even DSP as the phone turns itself into essentially a great hands-free unit. With the Samsung phone there is no way to make this work good, you need a Bluetooth hands-free connected to the phone unless you are holding the phone to the ear, sorry... We at iBOLT get this question all the time as many are migrating from a nice Moto dock to the S 3 and they expect (reasonably so) a similar end user experience.
Click to expand...
Click to collapse
ah darn it. I did some more testing with the phone connected via USB out and then via 3.5mm out and then with nothing connected and just the speakerphone. Only the speakerphone didn't give the other end as much of an echo but at the same time they couldn't hear me as well. I guess when the phone rings I'll just have to pick it up :/
Thanks for your response!

[Q] confused with bluetooth and audio

I have a standard att galaxy note 2, not rooted.
Typically I use my bt headset to talk on the phone. Recently I learned my car has an aux line in so I can also listen to music.
I used a 3.5mm jack for a while with respecrive rca adapter to my phone. This was nice, and added bonus if my bt headset battery died, the phone conversation would play over the car's speakers and the phone's mic picks up my voice.
The cables were irritating, so I purchased a miccus bt rx thing. Small, slides right on the side of my center console, out of the way.
Music plays fine, but cannot figure out for the life of me how to get the phone conversation onto the car speakers. Instead, the phone shifts to speakerphone. Why won't this work like the wired adapter?
Is this possible?
Thank you for your time, sorry for the silly question.
Are you sure that the phone audio option is selected in the BT settings?
zakerny said:
I have a standard att galaxy note 2, not rooted.
Typically I use my bt headset to talk on the phone. Recently I learned my car has an aux line in so I can also listen to music.
I used a 3.5mm jack for a while with respecrive rca adapter to my phone. This was nice, and added bonus if my bt headset battery died, the phone conversation would play over the car's speakers and the phone's mic picks up my voice.
The cables were irritating, so I purchased a miccus bt rx thing. Small, slides right on the side of my center console, out of the way.
Music plays fine, but cannot figure out for the life of me how to get the phone conversation onto the car speakers. Instead, the phone shifts to speakerphone. Why won't this work like the wired adapter?
Is this possible?
Thank you for your time, sorry for the silly question.
Click to expand...
Click to collapse
zakerny said:
the phone shifts to speakerphone. Why won't this work like the wired adapter?
Click to expand...
Click to collapse
Simply put, the problem is with the 3.5mm male plug that goes into the headset port. Does this new cable have 3 or 4 pins? If it has 4 pins (the regular 3 pins plus the one for the microphone) then if the resistance (measured in OHMs) isn't correct, then the phone should switch over to SpeakerPhone (as set in the firmware).
So in effect, there isn't a problem with your phone, its just that you may have a cable with the 4 pins, but since your radio-adapter isn't doing anything with the microphone portion, then the phone switches over as it is supposed to.
Edit: Ignore the above, I didn't realize you were doing this with a bluetooth connection. Your Bluetooth receiver may be outdated and not support the "handsfree" profile.

Auxiliary Output Issues

I connect my LG G4 to the auxiliary jack in my car stereo (stock stereo in a 2007 Saab 9-3) with a standard 3.5 mm male to male audio cable. The process to get the audio to come through my speakers is rather cumbersome.
I have to follow this procedure:
1. Unplug the audio cable from the aux jack in the car stereo
2. Plug other end of the audio cable into the phone
3. Open Google Music and press play on the music I want to listen to
4. Plug audio cable back into the aux jack on stereo
5. Change stereo from Radio/band to Aux
I have to do this every single time, and if my music happens to reach the end of the album or playlist to where it is no longer playing anything, I have to repeat the above steps. When I had an HTC One M7 and M8 I didn't have to do any of this. I could just connect my phone and press play...no problems.
I really hate having to do this for two reasons. First, if while driving, I decide to listen to music on my phone rather than the radio, it really distracting and unsafe to mess with while driving. Second, I'm afraid with all the plugging/unplugging on my car stereo is going to wear out the aux jack and degrade the audio quality.
Anyone else having this issue with their G4? Any suggestions? I know someone with a G3 and they don't have any issues like this when plugging into their car stereo, although they have a different car, but I don't think it would really matter.
Kevin82485 said:
I connect my LG G4 to the auxiliary jack in my car stereo (stock stereo in a 2007 Saab 9-3) with a standard 3.5 mm male to male audio cable. The process to get the audio to come through my speakers is rather cumbersome.
I have to follow this procedure:
1. Unplug the audio cable from the aux jack in the car stereo
2. Plug other end of the audio cable into the phone
3. Open Google Music and press play on the music I want to listen to
4. Plug audio cable back into the aux jack on stereo
5. Change stereo from Radio/band to Aux
I have to do this every single time, and if my music happens to reach the end of the album or playlist to where it is no longer playing anything, I have to repeat the above steps. When I had an HTC One M7 and M8 I didn't have to do any of this. I could just connect my phone and press play...no problems.
I really hate having to do this for two reasons. First, if while driving, I decide to listen to music on my phone rather than the radio, it really distracting and unsafe to mess with while driving. Second, I'm afraid with all the plugging/unplugging on my car stereo is going to wear out the aux jack and degrade the audio quality.
Anyone else having this issue with their G4? Any suggestions? I know someone with a G3 and they don't have any issues like this when plugging into their car stereo, although they have a different car, but I don't think it would really matter.
Click to expand...
Click to collapse
I do car electronics install for a living... I'm not familiar with how Saab does aux (I don't see many saabs), but in most vehicles there is a 'sense' wire in the aux plug. You will know if it has one because without a cable plugged in, you won't be able to select the aux source. In your case, the residual connection from your phone's fm radio (uses headphone cable as antenna) might be interfering with the 'sense' wire in the aux plug. I would suggest trying a different aux cable, like one with 4 bands instead of 3. They are typically used to carry audio as well as video. If that doesn't work, amazon has these universal Bluetooth receivers that plug into the aux port, which for sure will do what you need it to.
Example of 4 band cable-
http://www.amazon.com/Screen-Screen-3-5mm-Philips-Player/dp/B00D3SXPGC
The Bluetooth reciever would be my choice though-
http://www.amazon.com/Mpow-Bluetooth-Integrated-multi-point-technology/dp/B008AGQMQC
esmenikmatixx said:
I do car electronics install for a living... I'm not familiar with how Saab does aux (I don't see many saabs), but in most vehicles there is a 'sense' wire in the aux plug. You will know if it has one because without a cable plugged in, you won't be able to select the aux source. In your case, the residual connection from your phone's fm radio (uses headphone cable as antenna) might be interfering with the 'sense' wire in the aux plug. I would suggest trying a different aux cable, like one with 4 bands instead of 3. They are typically used to carry audio as well as video. If that doesn't work, amazon has these universal Bluetooth receivers that plug into the aux port, which for sure will do what you need it to.
Click to expand...
Click to collapse
The stereo in the model year range of my Saab is basically the same that GM put in Pontiacs and other makes in the 2007 year range. GM owned Saab at the time. I know someone with a Ponitac G6 (I think that is model, it is definitely a Pontiac) and I remember remarking that he had the same stereo as me. The buttons and interface look nearly identical. If I have the aux cable plugged into the stereo I can select the Aux source, even if I don't have anything else connected. If no cable is plugged into the stereo, I cannot select the Aux source.
What I don't understand is why it worked fine with no weird issues with the HTC One M8, but it doesn't work with the G4. Sounds like a software bug to me.
As far as I know Verizon disables the FM receiver in the G4 just like they did in the HTC One M8 and basically all of their phones. It's still in physically in the phone, so maybe it can still interfere in some way, but if it worked on the M8 I don't understand why the G4 is different in this respect.
I'll try a different cable and/or a 4 band cable though and see if it makes a difference.
I used my G4 in my car (2009 RAV4) without issues. I didn't do anything special, just plugged it in then started playing the podcast app. I don't recall if the sequence mattered at all. I typically plug the cable into the phone first, then start playing the audio.
I believe I have a "sense wire" that esmenikmatixx referred to, as I believe my car will not let me select Aux if nothing is plugged into the car. I have an audio cable that I always leave plugged into the car's port, to reduce wear on the jack.
I didn't try the music app in the car, unfortunately. FWIW, Google Music was fine for me with headphones, no weird issues. I have Verizon, but I have since returned my G4, so I can't check anything else for you, sorry.
So I decided to get a bluetooth adapter that plugs into the Aux input on my car stereo and it works great with the exception that the audio volume is ridiculously low. I max out the bluetooth volume on my phone as well as the separate volume on the bluetooth adapter and it is really quiet. Turn up my car stereo you say, but ah, I have to turn my car stereo up to near maximum as well to get a decent volume that could be heard while driving. When I turn the car stereo volume up this loud the speakers become overrun with static and it makes it sound like I'm listening on an FM channel that barely comes in.
I've noticed lower volume over bluetooth on my LG Tone bluetooth earbuds as well. I used these the LG Tone's with my HTC One and had no problems with volume levels. The first time I connected my LG Tones to my LG G4, I had to nearly max out the volume on the Tones (despite having the LG G4 bluetooth volume maxed as well) to hear audio at the same level that I previously did on my HTC One.
So bluetooth is not going to be an answer, the quality is too poor. I dug around on the Play Store and found an app called "Soundabout". The app will allow you to force your audio out through whatever source you want even when the output device is not connected. I set it to force audio through wired headset and it works for the most part. I don't have to do any weird unplugging and re-plugging of audio cable just plug and play. The only thing is that sometimes when I connect the phone and press play on a song you can tell that Soundabout is fighting with the crap software on the phone to force the audio to the wired headset (wired speakers) because the audio will cut in and out and then stop. After pressing play enough times that it wins out, it will finally go through the wired connection. The one downside is that if I'm out of my car and want to listen to something through the speaker on the phone I have to go back into the Soundabout app and change the output to "let the app decide".
So, I'm 100% sure it is something with the software on the phone. There is little doubt. I have no problems with any other phone connected to my car stereo. It's not like I have some aftermarket stereo. This stereo is as stock and basic as you can get. When they designed the audio controls and functionality on this phone they didn't put a lot of thought into it. It's frustrating because otherwise this is a great phone I just hate messing with this stupid audio issue. All I can do is hope it's patched. There are no built-in options on the phone to tweak audio settings.
I can't imagine I'm the only one having problems like this.
LG Customer Support has been predictably unhelpful. I may just return this and get a different phone if I still can.
RedOCtobyr said:
I used my G4 in my car (2009 RAV4) without issues. I didn't do anything special, just plugged it in then started playing the podcast app.
Click to expand...
Click to collapse
Same for me. Works fine in my 2008 Subaru. I've run everything from local mp3 files to Audible to iHeartRadio and Pandora through it without a problem. Even the Smart Settings for auto-starting Audible actually work.
Makster said:
Same for me. Works fine in my 2008 Subaru. I've run everything from local mp3 files to Audible to iHeartRadio and Pandora through it without a problem. Even the Smart Settings for auto-starting Audible actually work.
Click to expand...
Click to collapse
I plugged it in with an audio cable to my girlfriend's Mazda and it works fine. Guess I'm S.O.L. Highly unlikely LG would patch this if it's software due to being so isolated. Would be interested to hear from those with a mid to late 2000's GM vehicle since they all have basically the same stereo as Saab. Maybe it is an issue with my stereo, but I don't understand then why other phones work just fine.
Frustrating because there is nothing I can do to fix it other than spend a bunch of money to replace my stereo which I can't afford, or spend an equal amount of a bunch of money to pay off the G4 so that I can get a different phone to then make more payments on, and Verizon absolutely, no exceptions, refuses to exchange it for something like a Galaxy, Note 4, anything different than a G4 because I'm 5 days past the 14 day return period. Guess I only have myself to kick in the ass for not doing sooner, but I wish someone at Verizon was kindhearted enough to make an exception.
Sorry for venting.
Sorry to hear about the issues. Did you try the 4 band cable idea?
RedOCtobyr said:
Sorry to hear about the issues. Did you try the 4 band cable idea?
Click to expand...
Click to collapse
Not yet, but I will. I've been reading on another website that the G3, last year's model, had this exact same problem. There's a thread with tons of people reporting the same problem. Some used a cable like this one which was suggested earlier and it solved their issue. Suppose I should have tried that to begin with. I'm going to try this one: http://www.amazon.com/gp/product/B00K36XWG0?psc=1&redirect=true&ref_=od_aui_detailpages00
I'll report back if it worked or not at least so that if others come across this they have a starting point.
I got the 4 pole to 3 pole audio cable today and it doesn't work. I tried flipping the cable around and it still didn't work. I don't know what else to try, anyone have suggestions?
Kevin 82485, late on this thread but I just purchased a 2007 Saab 9-3 and I'm having the same issues with my LG G4. I just downloaded the soundabout app you mentioned, but have you found a better solution than that?
2007 saab 9-5 and LG Aristo on Metro PCS. Same issue as OP. Its definitely a LG issue, wifes Galaxy works without issues, no fiddling with the cable and audio pausing and plugging unplugging plugging and trying to play audio. Good phone, garbage audio coding.

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