Hi,
I updated to Marshmallow over the air on AT&T and everything works great other than the contacts.
If I try to add a contact using the phone app or the contacts stand alone app (which opens the phone dialer app anyways), then it crashes and I get the "Unfortunately, contacts has stopped" message.
I have rebooted several times and even see if I need to update anything on PlayStore, but I have everything up to date.
Any ideas on how to fix this? this is very limiting and makes the phone unreliable.
Thanks
fixed the problem with a full reset.
Seem to come across a few few bugs since updating OTA yesterday.
1. Play Store just not opening on the watch. Previously it would say no network. After factory resetting again it says: error while retrieving information from server rh-01
2. Google assistant. Trying to message people in my contacts by saying their name not working very well. The same contacts that worked flawlessly previously don't work anymore. As I say my request, it all gets typed out word for word, just as I said. These match up to the way the contacts are written out, but google assistant repeatedly just asks: To Whom?
3. Watch vibrates but no notification seen till I swipe up. Otherwise I have no idea that there has been a notification.
4. On incoming notifications such as whatsapp, I don't always have a reply button available. Sometimes it decides I can reply, sometimes there's just no option at all.
Any solutions?
Thanks in advance
Does your google assistant speak? I can't seem to make it speak when talking to it. It does reply only on screen with text.
I have an issue, Ok Google keyword is activated in the options of wear 2.0 but the keyword does nothing. if i long press the button the assistant come in but the keyword don't work. Is there a workaround? Am i the only one with this issue?
On my watch it works well.
Settings-presonalization-ok google.
Mike
sp5it said:
Settings-presonalization-ok google.
Mike
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Click to collapse
Already activated but no effect, trying factory reset
Ok, just pinpointed the issue, "ok google" works only if the language is set to english, don't work in french...
Problem was here too. I do reset/wipe my watch and now all work. And now battery is better. Yesterday in 12 hours 80%, today after reset in 6 hours 10%
Working now after 3 factory reset and changing language to english and to french thereafter.
Same problem after the OTA : Ok google doesn't work ! long press the button works fine !
After factory reset all works perfectly !
I have the same problem. I also noticed that instead of using assistant on push held it defaults to google search. That's why the keywords aren't working. I have factory reset my watch at least four times and the problem comes back after a couple of days. I am in English US and have switched it back and forth just for kicks. Has anyone had any luck?
edit: I also noticed my Talkback services are buggy and don't provide and example when I tap on the icon under the settings
joeanca said:
I have the same problem. I also noticed that instead of using assistant on push held it defaults to google search. That's why the keywords aren't working. I have factory reset my watch at least four times and the problem comes back after a couple of days. I am in English US and have switched it back and forth just for kicks. Has anyone had any luck?
edit: I also noticed my Talkback services are buggy and don't provide and example when I tap on the icon under the settings
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Click to collapse
Hello everybody,
As i've said it in my post above, a factory reset has resolved the problem and now Ok Google works perfectly !
BillalS3 said:
Hello everybody,
As i've said it in my post above, a factory reset has resolved the problem and now Ok Google works perfectly !
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Click to collapse
Did you actually take the time to read my post? I mentioned I have done that several times and the problem keeps coming back.
Hello joeanca
Yes I've taken time to read your post, and I don't understand why a factory reset don't resolve your problem. Because, for myself it resolves it.
Perhaps somebody else could have a new idea to help you
I have the same issue. Factory reset only fixes the issue for a few hours then it happens again (I think once they lose the connection between them (for example because of distance) and reconnect again. Factory reset also enables wi-fi again. The issue is that if the watch is connected only through Bluetooth with wi-fi closed, google assistant and play don't work , if you go in watch settings it says disconnected in Bluetooth but no "cloud" icon pops up at the screen and on phone Bluetooth settings it says connected furthermore the watch works perfectly like receiving notifications changes song track etc. Oh also the silence phone setting from android wear app doesn't work
I just had this problem and resolved it by dumb luck.
I originally synced two Google Accounts to my watch. After updating apps on the watch, OK Google detection hasn't worked.
I found that my default account in Google Assistant on my phone had changed from my primary account. I removed all but my primary account from the watch, and selected my primary account in Google Assistant. OK Google now works again on the watch.
Darkmage40 said:
[..]if you go in watch settings it says disconnected in Bluetooth but no "cloud" icon pops up at the screen and on phone Bluetooth settings it says connected furthermore the watch works perfectly like receiving notifications changes song track etc.[..]
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This exactly my problem. The phone says it is connected and the watch works, but the Assistant only says it is offline and cannot understand me. That drives me crazy. I have only one account synced. This Thread is the only thread so far that has my exact problem in it. I know it is a little older, but is there anyone with an idea?
thx and regards
My issue is the Ok Google gets locked into a loop. Whatever the first command I speak to it after Ok Google.. it just loops. Be it What is the time, what day is, send a message, etc. it keeps looping on that command. only seems to affect my Huawei watch 2 classic. phone doesn't have the same issue. have rebooted watch. If i swipe the google assistant away and execute another command, it loops on that one. I have both Facer and Watchmaker watchface apps installed. an issue like this should not have been present in a beta stage so I have to wonder.. what could I have on my watch causing this?
--edit--
Well... it seems Wear 2.0 does NOT like more than one account on a watch. I had three accounts hooked to the watch. My phone's private account. My professional email account, and a purchases account. 3 accounts. Seems that just wasn't how it wanted to work things. As soon as I cut out the pro and purch accounts it starts acting right. I have one account that my android devices get to access for uniformity of data but nothing else gets to use it. I have several emails for various purposes.
So if you have more than one account, as others have found.. remove them down to a single account. Things will probably start working right.
And its back to looping. basically.. if I say Ok Google, then wait for the ready prompt and give it a command "Set an alarm" it will process that command, ask when I want the alarm for, but feed itself the "Set an Alarm" command, ask when, feed command back to itself, ask when... on and on.
Had the same problem. Deleting cache and data of Google app on the watch worked for me. OK google finally works, but I cannot send WhatsApp messages via ok Google, what worked a few days ago with manually starting google by press and hold the upper button.
With Google even talking back works now
i solved the ok googlo hotword problem by deleting chache and data of google app on my huawei watch 2 and it started working again
Hi guys. I'm using huawei watch (wear 2.0) with my s7E (Nougat). I am using default Samsung messages app on my phone. But when I use my watch (contacts then to try send message), the message "to improve contact recognition. Google needs to use your device contacts". When I click "turn on", nothing happens.
Please help me fix this. Thanks!
Same
I got the same question on my device at sending an SMS and trying to call people.....
So is my watch just defective? Seems only two people have the issue
Using texting with the same combo S7edge Nougat and AW2.0 Huawei watch just fine...I am using Google Messages on the phone. Maybe the Samsung App isn't ready for AW2.0?
I see. I'm using samsung's default messaging app. I tried installing google messages on my watch but it required me to install google messages on my phone as well. Any workaround aside from installing google messaged?
Apparently you can still send messages using google assistant. Why is that possible while you can't do that using contacts?
I also have the same issue. For me it's now useless as a smartwatch. Don't know why it just stopped working all of a sudden. Hopefully there's a fix soon. I think it's a software issue.
Hi,
I'm running stock Android 7.1.2 on my Swift. Since upgrading I want to use the google phone app instead of truecaller. I installed it and have it set as the default app. For some reason almost all of my contacts are now listed twice in the dialer. Also, when I make or recieve calls only the number shows, not the name of the contact. I have tried disabling truecaller and then clearing the data for contacts, truecaller and google phone and then resyncing from my google account but it doesn't seem to work.
I used to enjoy playing around with my phone in the past but now I don't have the time and just want one that works. If anyone has any recommendations for things to try before I wipe it and move to Lineage I'd appreciate it. Thank you!