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So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
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Click to collapse
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
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Click to collapse
I appreciate the response, but I've already had wifi calling off.. because that feature was basically useless (could not rely on it ever).
My wife Note3 got the same problem, set cellular network preferred and then turn off wi-fi calling. Lose all cell signal bars. When no cell signal, caller ID became funny, like 718-123-4567;oli=63 212-123-4567;oli=00, had no idea.
My own note3 had the same setting, but everything fine. full cell signal bar. Try to google it, no glue!!!
Then I returned my wife note3 and get another one, everything fine.
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
danstarr said:
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
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i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
XxLostSoulxX said:
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
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Click to collapse
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
apols said:
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
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Click to collapse
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
XxLostSoulxX said:
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
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I do leave mobile data on, all the time, continued issue.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
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Click to collapse
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
HughesNet said:
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
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Click to collapse
Thanks Hughes,
I have found that when it enters that state, that if I go and turn wifi calling on and then set it to mobile-network preferred, it turns the cellular modem back on, at least for a little while. Can you point me in the direction of a more robust thread where others are discussing the issue?
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
sic_lic1o1 said:
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
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Click to collapse
I've flashed a rom as well and it appears as it might be fixed... hope so.. my phone is useless if it can't function as a phone while on wifi.
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
That didn't work for me
debz said:
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
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Click to collapse
I called Tmo four times and asked them to unregister wifi calling. They said that it wasn't even turned on for my account then that it doesn't matter what is or isn't turned on. The phone is going to run calls, text over whatever wireless connection it thinks is appropriate. When you have a strong wifi connection, it chooses that connection regardless of wifi calling being turned off or on. I set the wifi calling preference to cellular networks and it still does the same thing.
I'm pretty pissed off about it. Anyone fix this?
Not true. I shut off Wi-Fi calling on T-Mobiles site and bars came back. Had the exact same problem.
Sent from my SM-N900T using XDA Premium 4 mobile app
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
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Click to collapse
Some phones do this and some do not. Mine did it on stock but when I flashed Jedi it no longer did that.
You can install the X posed framework with Wanamaker module and enable the 4G let icon all the time. That's what I do.
I would have to assume the radio goes into a lower power mode when WiFi is on. Do you really need your radio to tx/Rx full blast when on WiFi? Just because no bars are showing does not mean you don't have signal. I have wondered about this myself, because often this phone and others have exhibited the same behavior. Checking your signal manually always assures me that my radio hasn't shutdown. You don't need LTE anyways as there is not voice over LTE and I would rather have it downgrade to umts which I am sure it does. I do wish there was an option to over ride this for those rare moments you are expecting an important phone call but at the same time I am not that insecure nor do I let technology rule my mindset like that.
sent from my sm-900t.
---------- Post added at 06:52 PM ---------- Previous post was at 06:49 PM ----------
Forgot to add that when you do not have any signal you get the no signal circle which is rare when I am in a place I know I have good signal.. And when you see no signal in a place you think you should have full signal often times there are the other variables to consider.
sent from my sm-900t.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
I had the same problem and people made fun of me on here and said I didn't set my wifi calling preferences properly. Well, I did, and I'm sure you did too. The only thing that fixed it for me was flashing a custom rom. Both custom roms I've tried fixed it (MyRom and Wicked). Bug in the T-Mobile Rom if you ask me...
I'm on Tmobile and I'm having the same problem you have. I lose 4G LTE when my wifi is on. Wifi calling is off because of the caller id issue with oli or ;63, but that still occurs even with wifi and wifi calling off. It's hard for me to make a call on wifi since it will keep trying to redial with no reception. I always have to turn off wifi just to get my bars back and go on 4G to make a phone call.
It's pretty irritating if you ask me; hope either Samsung or Tmobile will make a software update asap.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
I'm going to interject on this subject because it is annoying as hell. First of all I have the same problem, but when I'm connected to wifi, my cell signal drops to nothing and if I'm on a call I hear nothing but choppy voices and the calls always drop within 2 minutes. It may put the cell radio into a low power status but it also makes making or receiving calls unbearable or even impossible on wifi. I use a data on off widget and when I'm not using my phone I turn the data off, so this is not remotely an issue with me. My ability to talk on the phone is a huge issue and cell signal drop for me has caused me to never connect to wifi on my G-note3.
Sounds like the WiFi calling bug. My cell signal is terrible at my apartment on WiFi so I have low signal issues regardless. I have no problems in other places when connected to WiFi and making phone calls. I am on at&t though and do not use WiFi calling.
sent from my sm-900t.
I had the same issue with my first note 3. I went back to tmo and argued It the no signal issue. It showed no signal when wifi was on but the cell was preferred over wifi calling. Turned off wifi signal, on no signal. Then after a few minutes the bars appeared back with wifi on. The manager came and told me that's normal for the bars to disappear. I said No Way Because they were there yesterday. But she said it's normal with wifi on I said I don't use wifi calling be I have good signal in house, But Need It on for browsing. She that's how it is I said bs, so I looking at my phone and I see no signal bars unless I turn off wifi or use wifi calling. Don't think so. And they only way I can check for signal is when I'm on wifi is to call.. No way. She said it's not a phone issue but a tech issue. I said it's the phone why was it on for the last 13 days ago now gone with wifi on. Finally she said she would exchange it. All this bs and she is my friend too. Now my phone doesn't have the issue but has rebooted by itself once again. I knew it was coming because the phone just froze on the flip app. I like Android and it's features, but damn I mess ios's stability.
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
les_garten said:
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
Click to expand...
Click to collapse
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
HughesNet said:
Mine did it on stock but when I flashed Jedi it no longer did that.
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Click to collapse
Do you have a screen shot of it?
I assume when on Wifi and Wifi calling off, 4G LTE is not on because it's primarily on Wifi but you have signal bars.
With Wifi on and Wifi calling on, again the Wifi icon over takes the 4G logo. But the signal bars are down to zero because your using Wifi signal due to Wifi calling.
Just because it doesn't show signal bars doesn't mean you don't gave signal. Your dBm and asu trump bars.
Sent from my SM-900T.
apols said:
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
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Click to collapse
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Same issue here with Wi-Fi calling off and Wi-Fi on. I think it's just a bug with the signal meter.
Sent from my SM-N900T using XDA Premium 4 mobile app
LaloHigh said:
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
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Click to collapse
Not sure what I am supposed to be looking at? The mobile network state? Mine also says disconneted when Wi Fi is on. Although my cell bars do not go down when I turn on Wifi is still says "disconnected". What does it mean? I tried calling my number it still receives calls.
les_garten said:
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Click to expand...
Click to collapse
It is set as follows - LTE/WCDMA/GSM (auto connect)
millerliteguy said:
It is set as follows - LTE/WCDMA/GSM (auto connect)
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Click to collapse
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
les_garten said:
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
Click to expand...
Click to collapse
Here are the photo with and without wifi turned on
Just got a note 3 for tmo, currently my device is unrooted and fully stock. I noticed that my wifi being on, it works great but cell signal is near gone...sometimes even wont let a text get sent. as soon as i turn off wifi cell signal is perfect same as on my note 2 or that G2 i got rid of.
i noticed the following....
Wifi signal switching feature on or off, cell signal still is gone.
Wifi on, wifi calling on or off signal still suffers, in fact i even disabled wifi calling from the application manager for now. (never did like wifi calling)
Wifi on, make a phone call signal still stays low.
Wifi off, cell signal strong
Wifi off, make a call all is even better.
So, whats the deal? is there a fix? A search only came up with a thread about turning off the wifi switching thing in advanced features, but like i said it dont matter or work. any other search talks about wifi and it dropping and or about wifi calling dropping calls....
edit, i looked in the system setting, and noticed that the signal in my house right now says -90. turn wifi on, network says unknown from LTE, and sits at -90.
turn wifi off, network says LTE and signal still stayed at -90 (it did change a little but stayed at average of -90)
it seems as if the signal bars just dont show up with wifi on. like it cant walk and chew gum at the same time (cant show wifi bars and cellular signal bars at the same time)
what threw me off was when i couldnt send a text until i turned wifi off.
i also disabled wifi calling from my account level as well. didnt change anything.
do these phones need the sim that came in then box? my sim came from a note 2.
It is odd, but I have the same behavior. When I'm on WiFi, I have no bars for my mobile signal despite there being no change in the signal related parts of About Device->Status
So, no real answer, but you're not the only one seeing this.
Turn on Wi-Fi calling. Make a call to ur vm. End call. Go to setting click Wi-Fi calling and then connection preference. Then click prefer cell network. Wait 5 seconds then shut off Wi-Fi calling. Should be fixed
TWEAKED 2.0 NOTE 3
I have no idea why, but this worked. I already had the 'Prefer mobile network' option set and Wi-Fi calling disabled, but this little dance corrected the problem. Thanks for the tip!
BACARDILIMON said:
Turn on Wi-Fi calling. Make a call to ur vm. End call. Go to setting click Wi-Fi calling and then connection preference. Then click prefer cell network. Wait 5 seconds then shut off Wi-Fi calling. Should be fixed
TWEAKED 2.0 NOTE 3
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Click to collapse
amazing, i didnt make a call, all i did was turn wifi calling on, then off and all the sudden cell signal worked with wifi on. but for some reason, my phone app FC when i tried to look at the connection preferences. not that i care i dont use WIFI calling as it sounds like crap or is choppy for some reason. (well in the past it was) thanks! now i can actually use wifi!
I called someone the other day i had wifi on, and the person couldnt hear me half the time. next phone call was wifi off and everything worked perfectly. very odd bug, im shocked that it hasnt been corrected yet.
tackleberry23 said:
what threw me off was when i couldnt send a text until i turned wifi off.
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Click to collapse
Only default text app (Hangouts or any from the Play Store can't) can send MMS and SMS through WIFI.
I'm having this strange issue that I've never before seen on Android. Whenever I'm connected to Wifi, the phone seems to maintain a mobile data connection. Also, I'm on T-Mobile with wifi calling enabled, and it seems to stick to the cellular network even with wifi on. Am I the only one?
Ive got something similar, my battery stats show Wi-Fi is on even though its off. Rebooting the phone sorted it out.
Prasad said:
I'm having this strange issue that I've never before seen on Android. Am I the only one?
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Click to collapse
elvinrush said:
Ive got something similar, my battery stats show Wi-Fi is on even though its off..
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Click to collapse
Did you, guys, clear those two? Please!
Oh that makes sense. Thx
Prasad said:
I'm having this strange issue that I've never before seen on Android. Whenever I'm connected to Wifi, the phone seems to maintain a mobile data connection. Also, I'm on T-Mobile with wifi calling enabled, and it seems to stick to the cellular network even with wifi on. Am I the only one?
Click to expand...
Click to collapse
My M8 does this, so I would expect the M9 to do this as well. However the mobile data is not used; the icon for mobile data just stays up. It passes data on WiFi when a WiFi connection is available. The WiFi icon is the only one that comes and goes.
I have unlimited calling so I don't use the WiFi calling, can't comment on that.
My mobile radio stays active even while I'm on WiFi calling. Which, I'm pretty sure the mobile radio should completely turn off..
Mobile data icon stays on as well even without wifi calling, same as you.
I think the stickied mobile data icon is a non-issue, but the fact that it sticks to cellular network, pointlessly draining excess battery (especially in a region with poor network connectivity) when Wifi calling is enabled, is seriously annoying.
jauhien said:
Did you, guys, clear those two? Please!
Click to expand...
Click to collapse
Both settings are unchecked, like in your screenshot.
Just got mine too.
Am noticing the same problem. Mobile data stays on.
Hopefully there is a fix coming out?
Figured it out (For T-Mobile WiFi calling variants only)
Go into WiFi Calling settings (there should be an icon in your status bar)
Select the bottom "Do not use Cellular". This will disable cellular when WiFi/WiFi calling is enabled.
Cellular was enabled for calling handoffs (when you leave a WiFi calling area, the call gets handoff'd to the network)
wifiguru said:
Figured it out (For T-Mobile WiFi calling variants only)
Go into WiFi Calling settings (there should be an icon in your status bar)
Select the bottom "Do not use Cellular". This will disable cellular when WiFi/WiFi calling is enabled.
Cellular was enabled for calling handoffs (when you leave a WiFi calling area, the call gets handoff'd to the network)
Click to expand...
Click to collapse
Nah. That solves nothing. I don't want to be disconnected when leaving Wi-Fi. I just want cellular to be off when in Wi-Fi range, which was automatically managed with the same setting on previous phones.
Prasad said:
Nah. That solves nothing. I don't want to be disconnected when leaving Wi-Fi. I just want cellular to be off when in Wi-Fi range, which was automatically managed with the same setting on previous phones.
Click to expand...
Click to collapse
Correct, all that setting does is completely disable cellular. Even if you leave Wi-Fi, or disable it.
On all previous T-Mobile phones with Wi-Fi calling using "Wi-Fi preferred" it would completely disable the cellular radio.
Now, when I have poor signal but am using wifi calling, my phone is constantly searching for signal. Switching between 2g/4g/lte.
Yeah, you guys are correct.
Left home this morning, no Cellular.
Well, shoot...
Boo
I'm having problems with WiFi calling since the upgrade and could use some help. Prior to 6.0.1, I would be able to see the phone was connected to T-Mobile for WiFi calling but since the upgrade, even though I'm connected to WiFi, the phone won't connect to T-Mobile WiFi calling. It doesn't ring or received SMS. There are rare times it will connect, but for the most part, it doesn't.
Any ideas?
mgerbasio said:
I'm having problems with WiFi calling since the upgrade and could use some help. Prior to 6.0.1, I would be able to see the phone was connected to T-Mobile for WiFi calling but since the upgrade, even though I'm connected to WiFi, the phone won't connect to T-Mobile WiFi calling. It doesn't ring or received SMS. There are rare times it will connect, but for the most part, it doesn't.
Any ideas?
Click to expand...
Click to collapse
Reboot? On mine I've had times when wifi calling just seemed to refuse to connect. Rebooting usually got it working again. Not sure if I've seen this since 6.0.1 but definitely prior.
jgummeson said:
Reboot? On mine I've had times when wifi calling just seemed to refuse to connect. Rebooting usually got it working again. Not sure if I've seen this since 6.0.1 but definitely prior.
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Click to collapse
Yea, but that seems to be a temporary fix. It will lose the connection again. Frustrating.
this may sound dumb, but did Wifi Calling get turned off during the upgrade? May be worth checking (unless you already have, then I'll just shut up!)
I'm on 6.0.1 and use t-mobile wifi calling for the majority of my calls without issue.
Tomyk89 said:
this may sound dumb, but did Wifi Calling get turned off during the upgrade? May be worth checking (unless you already have, then I'll just shut up!)
I'm on 6.0.1 and use t-mobile wifi calling for the majority of my calls without issue.
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Click to collapse
It is on, Cellular preferred. I had it on wifi preferred but the call quality anytime on wifi isn't good enough. It will connect but then loses the connection at some point.