[Q] Wifi internet incredibly slow - Nexus 7 (2013) Q&A

Over the past couple of weeks my Nexus 7 (2013) has slowed to a crawl when I try to use the internet. It takes a good 15-20 seconds to load a page. I've tried a bunch of different things like restarting, clearing the cache, changing settings, etc, but I can't get it back to the lightning speeds it was before. The tablet itself works fine--other apps load at normal speed, with the exception of things that require the internet (like Google Play which has a few seconds delay or Tumblr, which will usually load text posts, but not images/gifs). I'm super frustrated! All of my other devices (Android phone, laptop) work fine with my wifi, and this is a fairly new problem).
Please help!

geministarz6 said:
Over the past couple of weeks my Nexus 7 (2013) has slowed to a crawl when I try to use the internet. It takes a good 15-20 seconds to load a page. I've tried a bunch of different things like restarting, clearing the cache, changing settings, etc, but I can't get it back to the lightning speeds it was before. The tablet itself works fine--other apps load at normal speed, with the exception of things that require the internet (like Google Play which has a few seconds delay or Tumblr, which will usually load text posts, but not images/gifs). I'm super frustrated! All of my other devices (Android phone, laptop) work fine with my wifi, and this is a fairly new problem).
Please help!
Click to expand...
Click to collapse
Do yourself a favor and disconnect EVERYTHING from the router, and then connect JUST the nexus to see if it's the router. If it's fast again, then that's your problem. If not, you can start to troubleshoot the tablet.
How many devices are connected to your WiFi at once?
Sent from my SPH-L720 using Tapatalk

We have a bunch of stuff connected to the wifi--a couple of computers, two phones, my tablet--but it's very rare that they're all being used at once. I still experience the same speed problem even when I know I'm the only one using the internet.
When you say disconnect everything from the internet, do you mean like turning off the wifi on my phone? (Sorry, excuse my ignorance!)

geministarz6 said:
We have a bunch of stuff connected to the wifi--a couple of computers, two phones, my tablet--but it's very rare that they're all being used at once. I still experience the same speed problem even when I know I'm the only one using the internet.
When you say disconnect everything from the internet, do you mean like turning off the wifi on my phone? (Sorry, excuse my ignorance!)
Click to expand...
Click to collapse
Try just unplugging your router from power for 10 seconds then plug it back in and check it.

Related

[WIFI] Browsing works, market etc doesn't

Hello everyone,
My phone is doing good so far, i have some of the known bugs, but i'm very satisfied!!
But.... when i'm connected with wifi at home or at my gf's home (different locations, different hardware) I can use my browser but I can't use Market, Zedge etc. I'm a system administrator, so I already checked everything network-related that could cause the problem(Encryption, channel, toggle between g/n, ports). My HD2 doesnt have any problems.
Is there something changed on the HOX in how it handles a wifi connection?
Like to hear your ideas and suggestions!!
arthasz said:
But.... when i'm connected with my wifi at my home or at my gf's home (different locations, different hardware) I can use my browser but I can't use Market, Zedge etc. Since i'm a system administrator I already checked everything that could cause the problem(Encryption, channel, toggle between g/n, ports). My HD2 doesnt have any problems...
Is there something changed on the HOX in how it handles a wifi connection?
Click to expand...
Click to collapse
Mine is currently connected via wifi, and was also connected using the Mobile Network, and have had no market/email/browsing issues on any of those. Have you done any modifications on it? Are there any port lockdowns on those wifi signals you've been using?
DamoElDiablo said:
Mine is currently connected via wifi, and was also connected using the Mobile Network, and have had no market/email/browsing issues on any of those. Have you done any modifications on it? Are there any port lockdowns on those wifi signals you've been using?
Click to expand...
Click to collapse
The phone is still out-of-the-box. I only installed whatsapp and a few apps but nothing big.
I tried it with no security at all, port 5228 UDP/TCP are open, tried a different router.. no luck so far!
No such problems here.
Sent from my Transformer TF101 using XDA
I have the same problem with all Android devices. Enable the Data and connect to Market once (Accept the terms and conditions). Once Market authenticates then it should work with WiFi. I have spend hours trying to find out the cause but no luck. I tried to DMZ the router to make sure there is no Port being blocked. In case you find out let me know how you fixed it.
just make sure the date and time is ok
Posted the following in another thread but thought it would be worth posting in here:
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!
I've actually had a similar issue, in that TuneIn kept refusing to stream, even after restarting the phone. Power-cycling the router fixed it, although other devices on the same network were having no problems.
Ok, Im starting to think this phone is killing my WiFi network.. having ip issues with all my laptops now everything is set to static now so lets wait and see..
Sent from my HTC One X using xda premium
Posted the following in another thread but thought it would be worth posting in here:
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!
Click to expand...
Click to collapse
Haha 9/10 times rebooting helps, but this is something different ^^
Kind of having the same issue here. Please let me know if you find any solution.
(My topic http://forum.xda-developers.com/showthread.php?t=1591072)

Wi-Fi unreliable

Recently I've been having problems with Wi-Fi. My phone and nexus 7. They both stay on blue bars all the time claiming they're connected to Google servers. And it'll work good for about 20 seconds and then I'll have no connection for about a minute. Bars will stay blue like its connected and WiFi show that it's fill signal but pages won't load, apps will timeout and YouTube videos won't stream. Makes it impossible to download any Roms or apps at times. This just recently started happening. Videos will stream good for maybe 2 minutes tops. Then pause, after a minute Wi-Fi will stay streaming and going again by itself and stream. I haven't changed my router or is settings. I have static ip's assigned too. All other computers work just fine for internet. Never a problem.
I've tried changing kernels, Roms, complete wipes and reinstalls. Rebooted the router. Nothing fixes it. I'm getting really frustrated. I'm at the point where I'm going trio go buy a new router just cause I want to use 5ghz. Anyways, any suggestions to solve this?
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
mwalt2 said:
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
Click to expand...
Click to collapse
Weird how it affects just my device in an entire thread with a ton of people using the rom and same kernel.
I went and picked up a new router. I'll see if that fixes it. Thanks for the input though. I appreciate it.
Didn't help with new router. My WiFi still cutting out like crazy on Franco kernel. Almost as soon as I turn off screen. But its not turning WiFi off. Just goes into some sort of state where nothing comes through. When screen on everything is fine though now.
In Wifi settings, you could try unchecking "Avoid Poor Connections" and see if that helps.
Also do you have any other devices at home on the same wifi network - do they experience the same issues, I know where I am if we get a lot of rain, it causes intermittent internet slowdowns, I had similar issues and after testing other devices found this to be my problem not my Wifi.
Also, have you got any cordless phones in the house that might run on the same frequency?
I still have an issue keeping wifi at 100% d/l when the phone is asleep, even though the setting is for always on. It must be a hardware thing for me because every rom I've tried from ICS to the latest JB exhibit the same issue. If I am in a desperate need to d/l a large file on my phone, I just temporarily change the screen display off timer to 10 minutes of so so the wifi will stay at max d/l speed.
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
Could try this I use on my gnex for voip
Edit I am on a galaxy nexus forum
Sent from my Nexus 7 using Tapatalk 2
Ya avoid poor connections is unchecked. And wifi optimization is unchecked. I've tried putting my router on full auto, tried setting static ip addresses for everything. Changing from wireless n to wireless g. Changing security to off as well. Using the 5ghz band instead of 2.4. The nexus 7 is working perfectly fine with the new router. But my galaxy nexus is totally unreliable. Weird is that it just started happening within past couple weeks. And actually, it was good for the first day or so after new router. I can confirm all other wifi devices jn the house work just fine without any hiccups. I've never had a problem with other devices. No dropouts or anything. It's really puzzling me!
One thing I found weird, if I disable wmm on my router, my nexus 7 and galaxy nexus will not connect. Anyone else get this?
I hope you also have your router firmware completely up to date.
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CADude said:
I hope you also have your router firmware completely up to date.
Click to expand...
Click to collapse
Ya my router auto updates itself. Its a Cisco EA6500 in case your wondering and is helpful.
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
chrisinsocalif said:
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Possibly a 4.2 issue. But its not affecting everyone it seems. But i see that there is a huge thread about this at the google site. Not an isolated case
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Yup has happened to me mine connects to the net but has grey bars and doesn't open any websites and apps dont connect to the net a reboot solves the problem
chrisinsocalif said:
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I set static on both router and the phone. I've tried all the north american radios. None of the euro ones. no effect. Sticking to the latest North American radio for now. I've managed to make it work sorta with CM10.1 with stock kernel on completely fresh install. It works, but the down arrow on the Wi-Fi icon stays lit almost 100% of the time. no idea why, only other device that was on all yesterday was the nexus 7, and that was on the 2.4ghz and phone the 5ghz. Huge wlan_rx_wake!
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
whitedragonz83 said:
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
Click to expand...
Click to collapse
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
M3drvr said:
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
Click to expand...
Click to collapse
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
It affects me as well. Completely random. Everything appears fine except that instead of blue, the icons are grey. Turning off wifi and turning it back on fixes it.
In the link above, there is a comment where you can submit more info for Google to help solving the problem:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
chrisinsocalif said:
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
Click to expand...
Click to collapse
the weird thing is, it just started happening about 2 weeks ago. It was perfectly fine up until then. Never had an issue with Wi-Fi. If this don't work i might try doing an entire wipe right back to stock and locking bootloader.

[Q] Wifi Delay - bad connection (kind of a review)

Hi @ all,
So i have been using my Note 2014 for around 3 weeks now.
Despite the lags on the device while browsing or searching in the playstore , i noticed or lets say - i get frustrated that webpages dont load. I have to refresh them several times to finally show up. The same with theplay store and any other app that requires a internet connection.
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Thanks so far...
Bottom line is that if there would be another tablet (windows or android ) with a good pen like the note has, i would have switched devices immediately i guess. For college the spen is superior than any other pen i had a look at so far. Despite that it is still a good device..
I haven't had any Wi-Fi or BT issues. I compared download speeds between my N3 and N10.1-14 using a 1GB test file and the N10.1-14 was significantly faster using the same router. There are a couple of wireless "issues" threads that point to some N10.1-14s having possible h/w issues. If you're having connection issues across multiple different routers and networks you may have a h/w problem.
BarryH_GEG said:
I haven't had any Wi-Fi or BT issues. I compared download speeds between my N3 and N10.1-14 using a 1GB test file and the N10.1-14 was significantly faster using the same router. There are a couple of wireless "issues" threads that point to some N10.1-14s having possible h/w issues. If you're having connection issues across multiple different routers and networks you may have a h/w problem.
Click to expand...
Click to collapse
Mhhh okay! Thanks for your answer ! So i guess i have to go into my local shop and exchange it...
1 more thing. Can you play embedded videos ?i can play them but wont get any sound...
J-Izzle said:
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Click to expand...
Click to collapse
I have a similar issue. While websites seem to load normally in the browser, I frequently get connection errors or time outs. For example in the Play Store it has happened several times that, after clicking on an app, the page for that app can't be loaded and al I see is a 'reload' button in the middle of the page. Clicking that loads the page quickly and I never actually disconnect from my wifi. I have also had to re initiate several app downloads as the initial download created an error. This happened mostly (if not exclusively) when I send the app through chrome on my laptop. At least one other app also has some connection issues sometimes after it gets a push notification that triggers the app to update.
I feel like the issue is when the tablet tries to send data right after or while it's receiving data.
The_Maverick said:
I have a similar issue. While websites seem to load normally in the browser, I frequently get connection errors or time outs. For example in the Play Store it has happened several times that, after clicking on an app, the page for that app can't be loaded and al I see is a 'reload' button in the middle of the page. Clicking that loads the page quickly and I never actually disconnect from my wifi. I have also had to re initiate several app downloads as the initial download created an error. This happened mostly (if not exclusively) when I send the app through chrome on my laptop. At least one other app also has some connection issues sometimes after it gets a push notification that triggers the app to update.
I feel like the issue is when the tablet tries to send data right after or while it's receiving data.
Click to expand...
Click to collapse
Thats really weird. If i dont find a solution for this i will trade it in. Im currently keeping it only for the great spen feature. There is currently way too less competition for tablets with a good working active stylus (only wacom technology atm)
Similar issue here, but maybe not to the same extent as yours.
For me the most prevalent apps that have this issue is the play store and youtube. I will frequently get connection error/server error on those apps. The funny thing is I can open browser in a pen window and load any site just fine while this happens, it's the apps that refuse to load pages. So I believe my internet is fine, it's an issue with the apps. I'm gonna try factory resetting later.
Here's the Wi-Fi performance of my N10.1-14 (on the right) and N3 compared. They are connected to the same network, were tested in the same location, and tested within minutes of each other. On average, the N10.1-14 actually outperforms the N3 in signal strength. If you notice in the elapsed time chart there aren't any major dips in the connection speed which there would be if there were a signal or h/w problem.
BarryH_GEG said:
Here's the Wi-Fi performance of my N10.1-14 (on the right) and N3 compared. They are connected to the same network, were tested in the same location, and tested within minutes of each other. On average, the N10.1-14 actually outperforms the N3 in signal strength. If you notice in the elapsed time chart there aren't any major dips in the connection speed which there would be if there were a signal or h/w problem.
Click to expand...
Click to collapse
Mind giving me the name of the app or how you ran the test ?
I just downloaded a normal download speed app. The result was really odd. While my nexus showed a speed of around 3 mbs (wtf?!!) , my note showed a speed of around 25mbs. But if i open websites or browse youtube or whatever , my nexus is always way faster...
J-Izzle said:
Mind giving me the name of the app or how you ran the test ?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=de.android.telnet2&hl=en
Thanks. I dont understand it :
I ran the app.
Nexus 4 : 12mbps
Note 2014 : 121 mbps
They both use the same wifi. But still the whole internet perfomance is way slower than on the nexus .
Thanks for your answers. When the storm is gone i will go to the store and trade it in...
J-Izzle said:
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Click to expand...
Click to collapse
I am one of the guys here which didn't have any lags (And I am known to fast devices). Also with the stock browser and play store I have no issues. Everything is fast... so it must be something else which interfere here.
PS. I made a test together with my HTC one and when the Note was faster by loading pages.

WiFi Issues

I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
I also have some wifi issues. I can maintain connection with the wifi, however, the connection 'degrades' after the a couple of seconds to minutes and after the phone goes to sleep. I tried the following:
1. Airplane mode on and off
2. forgetting wifi and resigning in
3. rebooting
4. factory reset
5. router firmware update (Verizon fios Actiontec m1424wr).
No success... I've connected to other wifi sources (at verizon store, public restaurants, and mobile hotspots) and it would maintain a reliable connection like usual.
I'm getting a replacement Note 4 from Verizon. If that doesn't fix it I don't know what will...
koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
This probably won't solve your WiFi problem, but maybe while you are at home you can use the "download booster" function? If you have unlimited data, of course, because it will use your 4G if I'm not mistaken(?) s:
After trying numerous things I finally received my replacement Note 4. Turned it on and connected... no wifi issues at all. This meant that it was not an issue with my router and instead isolated to the actual phone itself.
Very happy that this worked, though unfortunately it isnt the quickest fix. I suggest turning it in for a replacement if all else fails

[Q] NOTE II keeps restarting whenever connected to the internet

Hey everyone,
I've been looking all over the internet for a solution to my problem, and nothing have worked yet. I've tried clearing the cache (and often data as well) for phone, internet and chrome. My setting does not keep activities. I have not tried factory reset, because I cannot backup all my phone's data as of now.
The problem with my phone is that I cannot connect to the internet at all. Because I'm out of the country right now, and will be for a while, I cannot use mobile data (because of my phone plan). I've been relying a lot on internet for communication with others, and though I can do it fine with my laptop, it's not exactly easy for me to carry it around everywhere.
What happened was this afternoon, I suddenly received the pop up "Unfortunately, Internet has stopped" when I tried to log in to my uni's wifi network. I used chrome after that and things were fine.
But then, the message kept on popping up and suddenly the phone kept on restarting itself. This happens constantly! After the phone is fully loaded, it restarts again!! When I switched off the wifi, the phone worked well. But I noticed that facebook and whatsapp were uninstalled (not by me). Maybe the problem lies with the wifi connection thing, cause whenever I switched it on, the phone restarts on its own. But if the wifi is on without being connected to any networks, the phone is fine.
After a while, I also started to get the pop up "Unfortunately, the process com.android.phone has stopped".
Since I'm living in campus right now, the only wifi network available for me to connect to is the university's. So I don't know if this is just a problem with the univ. or just wifi networks in general.
I have this phone for about two years already. It is not rooted. I've dropped it several times but it still works fine. I have not installed any new applications recently. All I did today was scroll through tumblr. Uninstalled that app too just in case, but problem remained.
If any of you know what's up or what to do, that'd be a great help!
Thank you

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