Develop Bugs

Choppy video recording playback question.....MAYBE SOLVED for me

Apparently I get to research this fun issue now. Anyways is there any correlation between choppy video play back and recording in low light situations?
The vids I'm recoding right now are in semi low light but I can still see what I'm recording, but during play back the video seems to pause then continue. Sometimes its very bad sometimes its just every once in awhile.
I have adjusted recording resolution and encoding but there wasnt any change.
Any ideas?
Sent from my PC36100 using XDA App

Ok thought i d post back with some findings.
I'm using a pc to actualy watch these vids to better look for issues and isolate at what point the pauses and glitches are introduced. It seems that its having a hard time actually making the video. Not play back, because my pc plays back the crappy video just as crapy as my evo.
I got the video to stop freezing and pitching. I'm not sure what fixed it but I believe it was fixed by running a check risk on my SD card.
I noticed that everytime I connected my Evo to my pc via usb and used removable storage mode my windows 7 would ask if I wanted to scan and fix or not. I was telling it no, but after I did thus scan my videos want back to being pretty clear and not choppy.
Thought I'd share my findings.
Sent from my PC36100 using XDA App

Video Playback Issues Zenfone 2 CL

I have the CL model Zenfone 2. I have a number of short videos on my phone of my son playing etc. Some I have shot myself using the default camera app, some shot using Google's camera app and some I have downloaded from Google+. All of them stutter quite badly to the point they're unwatchable. I also have the same issue when playing back videos sent to me from other people via WhatsApp etc. These videos are max 2 minutes long. Mostly around 30 seconds. There should be absolutely no issue playing these files.
Is anyone else having video playback issues, or does anyone have any ideas on how to fix this?

circkle said:
I have the CL model Zenfone 2. I have a number of short videos on my phone of my son playing etc. Some I have shot myself using the default camera app, some shot using Google's camera app and some I have downloaded from Google+. All of them stutter quite badly to the point they're unwatchable. I also have the same issue when playing back videos sent to me from other people via WhatsApp etc. These videos are max 2 minutes long. Mostly around 30 seconds. There should be absolutely no issue playing these files.
Is anyone else having video playback issues, or does anyone have any ideas on how to fix this?
Click to expand...
Click to collapse
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?

munifbafana said:
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
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Click to collapse
getting same issue, also i tried in dubsmash, same its not sync to audio

Guys I just ordered mine from Amazon . Could you please try MX Player to play videos. if it is still an issue i might cancel my order cause it needs 2-4 weeks to be shipped. It is an upgrade of my Mate 7 which has an issue on recording vidz on Instagram, path, and snapchat.

I have the same issue on my device. Happens with YouTube videos as well. I found that immediately after reboot studio is synced up again. It's definitely a software issue.
Sent from ASUS ZenFone 2

I dont have this issue but i am not able to use H/W decoder on MX Player Pro...i can only use S/W decoder... It displays an error when H/W is selected... I wonder why it is not able to run.. I mean this device has enough juice to play it using H/W decoder...My previous phone used to play videos while using H/W decoder and that phone was not at all close enough to this device in specs...

Which model do u hve

munifbafana said:
Which model do u hve
Click to expand...
Click to collapse
ZE551ML on pre rooted 2.15.40

yeahh i want to create a new thread too about this problem to make sure dev or someone else notice this bugs.
i have ZE550ML and this playback issues is irritating me so much. i love to play vine, dubsmash videos and instagram videos so much.
but this playback issues is the major problem for me.
hope ASUS will update their ZenUI ASAP to fix this problems

Alright!

mhp1995 said:
I dont have this issue but i am not able to use H/W decoder on MX Player Pro...i can only use S/W decoder... It displays an error when H/W is selected... I wonder why it is not able to run.. I mean this device has enough juice to play it using H/W decoder...My previous phone used to play videos while using H/W decoder and that phone was not at all close enough to this device in specs...
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Click to collapse
i can play on HW mode just fine.. try downloading the MX player codec for x86 processors in the playstore

Got already 2 threads in zentalk regarding the issue. I hope they'll fix it soon.
Here's my thread in zentalk: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=8365
Here's from another person: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7673&extra=page=1

Thanx, the new update fixes this issue, so far so gud! Hope it remains that way!
---------- Post added at 06:41 PM ---------- Previous post was at 06:40 PM ----------
saud__19 said:
Guys I just ordered mine from Amazon . Could you please try MX Player to play videos. if it is still an issue i might cancel my order cause it needs 2-4 weeks to be shipped. It is an upgrade of my Mate 7 which has an issue on recording vidz on Instagram, path, and snapchat.
Click to expand...
Click to collapse
U dun hve to cancel now

Please check for latest system/app updates or when the next updates becomes available. To optimize memory, performance and troubleshooting assistance recommend to use our ASUS app called ASUS Support/Assistance. There are several helpful tips regarding basic troubleshooting techniques for your device’s software and other parts such as Battery, Sound, Display & Touch, 3G / LTE / WIFI / GPS.
For Zenfone Quick service and FAQ please see the following ASUS support sites:
http://www.asus.com/us/support/self-service/11/
http://www.asus.com/us/Phones/ZenFone_2_ZE551ML/HelpDesk_knowledge/
Sincerely,
ASUS_USA

Yes am alsobsufeeing by the same issue..!
Even watching youtube videos, the problem occures.
What i have to do? Any suggessions?

[Q] The sound is shift

Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply

quadeur06 said:
Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply
Click to expand...
Click to collapse
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?

munifbafana said:
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
Click to expand...
Click to collapse
Thank for your answer you have the same problem..

Same issue here... I'm getting very nervous about that

How do we bring this up to asus? I believe it is a software issue because it happens accross the different zen2 variants n not limites to only one variant.

I dont have sync issues... Both Audio/Video as well as time syncs perfectly... I am using ZE551ML with 2.15.40.10 pre-rooted...Videos playing from MX Player Pro and Audio files from PlayerPro..

Hmm, perhaps the higher end models r not affected...so far i can confirm from two devices. Ze500cl n ze550ml 16gb

Please check for latest system updates or when the next update becomes available. To optimize memory and performance go to:
apps/ASUS Support/Assistance/System/Optimize memory/follow detailed steps
apps/ASUS Support/Assistance/Software/Slow app operation/follow detailed steps
or online at http://www.asus.com/us/support/self-service/11/
Sincerely,
ASUS_USA

Who have a solution ?
And thank for the answer asus

Thanks asus, i hve checked in the zentalk forum n many other ppl having same problem, still no fix. Some says that rebooting will fix it for some time. But it will eventually come back. I noticed aft rebooting the problem video audio sync problem was minimised. But for instagram it will still stop n loop the audio only

Theres a new update that fixed this! So far soo gud!

Zenfone 2 video lagging
For those people people suffering from video lagging on facebook and instagram, just disable audio wizard and change battery settings to optimized.

munifbafana said:
Theres a new update that fixed this! So far soo gud!
Click to expand...
Click to collapse
On YouTube too?
Sent from my ASUS_Z00AD

Surprisingly, I disabled developer options and it works fine.

video playback issues

Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.

Did you have all apps updated in the store? If not do that. If that doesn't help try a factory reset. Nothing else can be done

Yeah... Will have to try the factory reset I suppose.

Buddyfunlove said:
Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.
Click to expand...
Click to collapse
Mine does that too. Noticed it during YouTube playback.

I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.

Did a restart and seemed to work itself out... At least when playing my own videos back. If it creeps back I will try the full factory reset.

Not seeing this on my xl

drum747 said:
I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.
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Exactly what happens to me on my new Pixel XL

Yep happens to me on youtube app. Not tried it on my own videos yet though. Hopefully a fix will be released soon for this.

This was driving me crazy this morning. Watching YouTube on Pixel XL and video would freeze while audio kept going. Not happening on Netflix so far. Just YouTube. I emptied the cache and cleared data for YouTube app and force stopped it. Hasn't happened since. I wonder if it's a software problem with Android 7.1?

I've been experiencing this also while watching Netflix. The video will pause for 15-30 secs with the audio continuing. Eventually it synchs back up further up in the scene. Amazon video won't play at all. Do you think this is a case of the apps not yet jiving with Android 7.1? Or possibly some bad phones? Mine is a Pixel XL from Verizon. I'm still within my 14 day to return if a bad unit. Anyone have an idea what could be going on?

I get this with videos on Twitter and FaceBook. Havent seen it with YouTube and I rarely watch Netflix. It is very irritating but can normally be resolved with a restart.

Just contacted support about this. Literally anything video playback has a 3 second stutter and then the audio end up being out of sync. Happens with my recorded videos, snap chat, Instagram, YouTube etc.
Of course after restarting no issues. I wonder what's causing it.
https://youtu.be/TfOTBvYfJBo
Sent from my Pixel XL using Tapatalk

Getting the same thing. Reboot needed to fix it.

No one knows what triggers it?
Sent from my Pixel XL using Tapatalk

I also have the same issue, when I take a video then play it, it freezes between 3-9 seconds with the audio still going. At some point the video restarts, and when it gets back to where the video froze, starts again with the audio in sync. See video below.
Edit: a reboot only fixes the issue temporarily, it seems to come back within a couple hours.
https://youtu.be/9jCHOGT6Yt8

So bad
It's absolutely horrendous! Came from a nexus 6p never had this issue. It's happening in, literally, every app with video, sometimes it won't even play audio or video on Facebook, it does it when I'm trying to play Snapchats where I'll hear the audio but the video freezes and then the video playa really fast all at once at the end to catch up with the audio. It does it on YouTube and Netflix and Hulu as well. It even does it when I'm recording video within Snapchat! I'm disappointed that the phone has been performing more poorly than my old nexus 6p. I hope they fix it asap. I do not want to ba e to do a factory reset. I just finally got done painstakingly setting up all my apps again on this

I only have this issue with YouTube... Usually locks up when I do full screen and after it rotates it feeezes but audio continues.

I occasionally will have YouTube freeze but audio continues. Seems to be only YouTube though and I don't think it's the phone because it was happening on my Note 7 as well.

Happened to me a handful of times where video stops playing but audio keeps going in YouTube. Am I the only one that doesn't realize the video stopped until like 30 seconds later? lol
All I have to do is rewind the video a small amount and then it keeps going and doesn't happen again for that video.

Question POCO F3 Stock camera lagging and playback lagging too with stock player

After unpacking the phone, I immediately tried to shoot a video.
Video lagging during shooting and lagging even more during playback.
What's the problem please?
No one has this problem with jerky video?
Thank you

jkmaxfli said:
After unpacking the phone, I immediately tried to shoot a video.
Video lagging during shooting and lagging even more during playback.
What's the problem please?
No one has this problem with jerky video?
Thank you
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when you buy a phone the 1st thing you should charge it to the max and then you can use the phone regularly because the phone was not in use for days or months in the box, so it will not work properly if you don't charge it in the 1st place.