Camera issue with lolipop - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Ever since the update when I take a picture my phone shuts off. To get it back on I have to pull the battery out and put it back in. I would say it's happening about 50% of the time when I take a pic. Yesterday I had to pull the battery 3 times In a row. Usually no picture shows or there might be half a picture.
Samsung said they haven't heard of this. Anyone else had this happen or have any thoughts?

Related

Phone won't boot

My GN did the automatic powerdown due to low battery and now it won't boot after charging. After it's been plugged in it just shows a battery icon on a black background with a lightning bolt inside of it. The image stays even when the phone is unplugged. The phone is warm from it charging so it should have a charge. It's been hours charging and it simply doesn't respond. This is not the first time it's happened. Is this normal and how do I fix it? I don't want to be having to pull the battery every time my phone dies.
D.o.a perhaps?
send from my galaxy nexus
Did you try pulling the battery? Ummm i've never let my phone completely die like that before so I don't know if it is normal behaviour or not.
If it just shows the battery on the charging screen when it is off you have to pull the battery and put it back before you can turn it on. It is a bug, there is nothing wrong with your phone.
Same Problem
I have exactly the same problem it happened after the phone ran out of battery and after a minor update from google (IT4... something, don't remember)... there might be a way to reset it while holding buttons or something.
The phone is 5 days old and it's new years's eve ... that's very annoying.
Up: Ok, removing the battery a couple of times solved the problem ...
Thanks, i was pretty disapointed !

[Q] when taking pictures phone seems to shut off

stock rooted rom
using stock everything except i added wifi tether and adblock
android version: 4.0.4
i have not taken any ota's
about 2 weeks ago i was trying to take a picture at mostly dark place, as soon as the led flashed the phone appeared to shut off, but it wouldn't turn back on.i eventually pulled the battery and was able to get phone to boot like normal. again i tried to take another pic and got the same results about 4 or 5 times. i noticed the problem seemed to be tied to using the led flash while taking a pic.
later on in the night i tried again about another 5 times to take a pic with flash and it rebooted each attempt
if i turn flash off camera worked fine.
my battery was around 17% at this time that the above happened, could have been using a generic battery
so the next day i thought i would take it to best buy for a return but i thought about how it may be easier to do a factory reset while on the road. immediately after resetting it i tried the camera with flash and it worked fine, so i went back home
after getting back home i tried to take another pic with flash and it rebooted again. wtf?
i noticed again that my battery is around 18%, i have 4 batteries and i was on the road the week end i was having trouble with flash.
below is was one of my theories: maybe a generic battery was reporting 15-20% but maybe it didn't actually have enough power to use flash and it caused some sort of power issue with the phone.
i dont think its shutting it off completely btw,
i assumed it was the battery reporting correct info and causing a under power issue so i thought the case was almost solved.
11.26.12 130am i have new info that contradicts the above theory: tonight i was attempting to take another pic with flash and
sure enough it shut off. i pulled battery and powered it back on and the battery just happen to be in that 17% range again.
i swapped the battery out with a fresh battery that reported to be 94% and i attempted to take another picture with flash and once again phone turned off.
so i rebooted and went into the camera app and hit the reset option for the camera and the symptom stopped
i changed the default storage back to external sd which is where i normally have it set and took another pic and camera with flash still worked
the pattern for the battery being in the teens when this happens could be an issue, but i want it clear that my batteries last a full day and then some every day.
i have googled this and i have come up with very little related leads, has anyone heard of this?
ok well i think i found the issue:
it was the battery.
i have four batteries and i marked the one that was suspected as being the problem
i put each battery in and all functioned as they should except the one i thought was a problem
the funny thing is that i just put it on the charger about 20 mins ago and it charged about 1% per minute wich seems suspect in itself.
out with the junk battery, thanks again ebay

Battery goes from 50% to 0

Hey guys so as of a few weeks ago. my phone will be fine all day. then around 50% battery if I do anything, including opening a text message to watching a youtube video. The phone dies immediately, like boom black screen dead. if I turn it back on, it boots then show the shutting down and turns off. However I know it still has a charge because I can let it sit in recovery for another couple hours with no problem. although, TWRP 2.5 wont show me a battery percentage like it usually does. any ideas?
Chyrio said:
Hey guys so as of a few weeks ago. my phone will be fine all day. then around 50% battery if I do anything, including opening a text message to watching a youtube video. The phone dies immediately, like boom black screen dead. if I turn it back on, it boots then show the shutting down and turns off. However I know it still has a charge because I can let it sit in recovery for another couple hours with no problem. although, TWRP 2.5 wont show me a battery percentage like it usually does. any ideas?
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Might havea defective unit. Take it back to Sprint and see what they say.
I had the same problem I just replaced the battery myself, if you have the protection plan it should get you a new phone. If not easy fix order a new battery and put it in yourself takes all of 2 minutes.
natelw said:
I had the same problem I just replaced the battery myself, if you have the protection plan it should get you a new phone. If not easy fix order a new battery and put it in yourself takes all of 2 minutes.
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Click to collapse
Ya sprint won't give me a new phone. I have taken the phone apart before. I'll get a new battery. Thanks guys
Sent from my LG-LS970 using xda premium

Phone rendered unusable

So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
khandaboss said:
So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
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Click to collapse
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
Still_living714 said:
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
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Click to collapse
X2 Same problems, same solution.

Watch turns off and I can't turn it back on.

I've had the watch since December and absolutely loved it while it was working. For the past month, the watch will randomly turn off (without the normal shut down process) and then when I go to turn it back on, it will only show the Huawei logo and then turn back off with a blank screen again.
The only thing that seems to get it to turn back on consistently is putting it back on the charging dock. The watch turns off anywhere from 50% to 80%. So far, I have tried draining the battery to 5% and then giving it a full charge. I did this by "waking up" the watch by putting it on the charger just long enough to boot up and then taking it back off.
I'm also working on a factory reset, but the issue is happening during the re-syncing process (I currently do not have the charger with me) so the factory reset process has been less than successful. Fortunately for today, the watch seems to be turning back on if I let it sit for 5 minutes after it turns off. This made me think of overheating but the watch doesn't feel warm in any way what so ever.
So far I can't find anything on how to fix this except for a forum post on the Moto 360 1st gen having the same issue and that seemed to be a swelling battery problem which my phone does not appear to have because my screen is not discolored.
Is it time to call in the warranty or has someone out there had a similar issue and found a solution. If I can successfully get the watch to sync from the factory reset, I will report back if the issue persists. Any and all advice is greatly appreciated.
Yeah seems like a battery issue. Had the same with my moto. Let the manufacturer repair it.
The battery just would not give enough current sometimes. The output voltage will drop and the whole thing suddenly goes off.
I hope the hwatch has a better repairability score as the moto with all its glue when the guarantee is over...

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