How to upgrade when on EasyPay? - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I wanted to know if there is a way to upgrade with EasyPay? Without paying the phone off completely. Like say I wanted the S6 how can I go from my Note 4 to the S6? Is it possible? Do I have to just give my Note 4 back?

Invisibility said:
I wanted to know if there is a way to upgrade with EasyPay? Without paying the phone off completely. Like say I wanted the S6 how can I go from my Note 4 to the S6? Is it possible? Do I have to just give my Note 4 back?
Click to expand...
Click to collapse
Customer service would give you the best answer but for me I'm on the framlly plan so I get a new phone after every one year and I do have to turn in my current device. Depends on your plan so again I'd just call them.
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Invisibility said:
I wanted to know if there is a way to upgrade with EasyPay? Without paying the phone off completely. Like say I wanted the S6 how can I go from my Note 4 to the S6? Is it possible? Do I have to just give my Note 4 back?
Click to expand...
Click to collapse
I have been offered upgrade with easy pay. Add or upgrade early. Check and see if you have it.
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At this point you might want to wait for the note 5 anyway. It's probably gonna blow the s6 out of the water.
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t4d73 said:
At this point you might want to wait for the note 5 anyway. It's probably gonna blow the s6 out of the water.
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Click to collapse
Well I am but I want to know now what I have to do to be able to upgrade when the time comes. If I gotta finish paying this phone off then I'm gonna start paying extra and get it paid off early.

Invisibility said:
Well I am but I want to know now what I have to do to be able to upgrade when the time comes. If I gotta finish paying this phone off then I'm gonna start paying extra and get it paid off early.
Click to expand...
Click to collapse
Yeah I got mine in January but I get to upgrade yearly because the framily thing was grandfatherd in as they don't offer that plan anymore. It all depends on what you have I guess.
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I'm on easy pay and was told I would need to pay my phone off first.

w7excursion said:
I'm on easy pay and was told I would need to pay my phone off first.
Click to expand...
Click to collapse
Damn that sucks.
Sent from my SM-N910P using XDA Free mobile app

Makes sense though.

w7excursion said:
Makes sense though.
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Click to collapse
Right it does which is why I will probably never change my plan lol. At least at that point you should own your device and wouldn't have to turn it in.
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Exactly

If you want to change just take the Note 4 back to sprint and say you want the s6 but you will have to start the payments all over again
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Invisibility said:
I wanted to know if there is a way to upgrade with EasyPay? Without paying the phone off completely. Like say I wanted the S6 how can I go from my Note 4 to the S6? Is it possible? Do I have to just give my Note 4 back?
Click to expand...
Click to collapse
so i was in the same boat - I upgraded to the note 3 and switched to framily and since no one wanted to join my framily I got off it and went to the 60 unlimited which you would of had to pay $10 a month to keep your yearly upgrades - Well I didn't know that so I was on my 13th payment of my easy pay and the guy at the sprint store gave a number to call a call center and explain it and they may give me and early upgrade since I was unaware I was loosing my yearly upgrade - and they gave it to me - had to give the note 3 back and they asked what condition it was in and it was still in pristine condition so I upgraded to the note 4 and went on the 12 month lease - it's bull**** but i understand why they do what they do and how they are really trying hard to get all these phones back - cause they used to just give em away cause you never had to give your phone back when you upgraded thats how i still have my s4 and s3 - and I will look for that number and update but any sprint store associate be able to provide

Related

Just enrolled in JUMP!

Definitely beneficial and I'm actually saving $1 by adding it to my account by basically replacing my current insurance with that plan which is cheaper and allows me to upgrade every 6 months.. Can't wait for the HTC one max and note 3 to be announced..
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They told me I had to wait until my current contract ended. Bummer. 9 more months.
Rob the plumber said:
They told me I had to wait until my current contract ended. Bummer. 9 more months.
Click to expand...
Click to collapse
I was told that if I want to enroll I have to upgrade to a new phone with an EIP, nothing about my contract.
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Rob the plumber said:
They told me I had to wait until my current contract ended. Bummer. 9 more months.
Click to expand...
Click to collapse
Lol. I also enrolled too but I have to wait now and to 6 month to upgrade.
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How do you enroll I tried looking for it on tmobile page. But could not find anyth8ng
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janjannsen99 said:
How do you enroll I tried looking for it on tmobile page. But could not find anyth8ng
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Click to expand...
Click to collapse
I just called customer service and they enroll u no issues.. It's basically making a Change to Ur account..
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I was able to just do it on chat....i was already under EIP so now i have to wait 6 months and i am eligible for an upgrade....Jan here I come....
There is an open enrollment period for current customers, you need to have a phone on EIP and thats it.
I came across this article comparing the new plans that TMobile and AT&T have intro'd - its worth a read if you are considering JUMP
I'm on a Classic plan my contract ends August next year. I wonder if I qualify for this? Already have insurance.
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So with Tmobile you can pay an extra $10 month and when a new phone is released you have to trade up the phone that is on the EIP.. sounds like a rip to me. But to each his own.
Let me know if I have this right. I am on a classic plan. When the Note 3 comes out, I go in and pay $200 to cancel my classic plan, then buy the Note 3 and sign up for jump!. Then sell my Note 2 to pay for all of this. The only problem I see is that I have had the Note 2 for 9 months and it is still the only phone I want.
---------- Post added at 09:41 AM ---------- Previous post was at 09:25 AM ----------
Double0EK said:
So with Tmobile you can pay an extra $10 month and when a new phone is released you have to trade up the phone that is on the EIP.. sounds like a rip to me. But to each his own.
Click to expand...
Click to collapse
It's really more of an easy way to always have the latest and greatest. It's about the same price as selling your current phone and buying at full price. If you keep your phone in perfect condition and can sell it for top dollar than that is a better deal but a lot of hassle. I personally love this plan.
Nate Rules said:
Let me know if I have this right. I am on a classic plan. When the Note 3 comes out, I go in and pay $200 to cancel my classic plan, then buy the Note 3 and sign up for jump!. Then sell my Note 2 to pay for all of this. The only problem I see is that I have had the Note 2 for 9 months and it is still the only phone I want.
Click to expand...
Click to collapse
**removed my previous statement**
Edit: after re-reading what you wrote I now understand it better so you can disregard my ramblings..lmao
I was just able to do it on the tmo website. Very easy and totally worth it.
Now Verizon copied them also calling theirs "Edge", guess they see this program as a threat to take away their subscribers
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This is good but would rather have timely updates to continue to make my phone feel new. My only concern is this could be an incentive for t mobile not to push updates. And if the carrier isn't pushing them the oems may decide it not necessary to update despite the fact they are almost always a year or more behind what aosp is. I mean 4.3 is around the corner and an we are still on 4.1.
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I think that T-Mobile is being pretty generous. They are basically buying any phone back for $360 bucks ($20x18months). Which can't be a money maker for them. They are probably hoping that they can sell the refurbs real cheap and get more people on monthly plans. 0 down and $15 a month and they only break even.
md1008 said:
This is good but would rather have timely updates to continue to make my phone feel new. My only concern is this could be an incentive for t mobile not to push updates. And if the carrier isn't pushing them the oems may decide it not necessary to update despite the fact they are almost always a year or more behind what aosp is. I mean 4.3 is around the corner and an we are still on 4.1.
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Click to expand...
Click to collapse
Carriers are not going to push updates. If that's what you want Google editions or Nexus
CARBON NIGHTLY | CABIN FEVER WHISKY
md1008 said:
This is good but would rather have timely updates to continue to make my phone feel new. My only concern is this could be an incentive for t mobile not to push updates. And if the carrier isn't pushing them the oems may decide it not necessary to update despite the fact they are almost always a year or more behind what aosp is. I mean 4.3 is around the corner and an we are still on 4.1.
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Click to expand...
Click to collapse
Well good thing we have xda.. Now only if Samsung would be open souring more, we're golden
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Sounds awesome but I've already had my GN2 for 9 months and everything else out right now it a downgrade if I switched. Don't see myself giving up GN2 anytime soon and don't like the idea of renting a device.
Just my 2c
RonnieRuff said:
Carriers are not going to push updates. If that's what you want Google editions or Nexus
CARBON NIGHTLY | CABIN FEVER WHISKY
Click to expand...
Click to collapse
They do push out updates for a lot of the flagship devices. Hence the gs2 started on gingerbread and now has jellybean(I would bet money that's where it will end) I am well aware that unless something radically changes it will always be slow especially since they are dependent on oems. My concern is that this could make things worst. Unless Samsung starts pushing their own os (what ever it's called) and bypasses the carriers through kies like how apple does it through itunes. In the end I am happy with touchwiz and am looking more forward to an updated touchwiz rather than an updated android version.
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New TMo Zero Down Promo

Not bad...Starts tomorrow for a limited time
http://www.dailytech.com/TMobiles+Z...Smartphones+Starting+July+27/article33052.htm
I love you t-mobile
YOU KEEP GETTING BETTER AND BETTER.
https://www.youtube.com/watch?v=S2NYT8uV_VQ
No zero down mean you don't need to pay for it now. So instead of making you have down payment right now they put that payment toward the monthly payment plan.
Say you want S4, instead of 150 down and 20x24 totaling 630, you pay 0 down and 25x24 total of 600. $30 saving. Not bad. .
But phone like HTC one, you'll be paying 0 down and 25x24 total 600 instead of 80 down (Web)and 20x24 total of 560 normally. Cost you $40 more.
Over all tmobile is being aggressive lately. .
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is aggressive bad?
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macsalot916 said:
is aggressive bad?
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Click to expand...
Click to collapse
If it saves me money, aggressive is very good lol
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The only part I like is that it saves money on the S4 and that if you do Jump it can save you money there to if you like to buy a new phone every 6 month's.
4ktvs said:
The only part I like is that it saves money on the S4 and that if you do Jump it can save you money there to if you like to buy a new phone every 6 month's.
Click to expand...
Click to collapse
Yeah I'm currently on Verizon and I'm highly considering switching my lines over soon with the 0$ down thing. Need to get off this Capitalist carrier lol
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That's annoying as hell.
I just talked to a Loyalty rep this afternoon to change plans and waive fees, who told me about this promotion. I asked him three separate times if the lack of down payment came back on the back end, by either increasing monthly payments or adding months, and every time he told me, No, it's $20 for 24 months.
I'm getting my Note II tomorrow, and I guess I'll see what happens with my next bill.
adrenalinemedic said:
That's annoying as hell.
I just talked to a Loyalty rep this afternoon to change plans and waive fees, who told me about this promotion. I asked him three separate times if the lack of down payment came back on the back end, by either increasing monthly payments or adding months, and every time he told me, No, it's $20 for 24 months.
I'm getting my Note II tomorrow, and I guess I'll see what happens with my next bill.
Click to expand...
Click to collapse
He's an idiot and you'll be charged for sure
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Wondering if maybe that $20 x 24 reflects for that particular device (note 2). I just got this s4 Wednesday and paid the $150. I wonder if I can get that back? Wont hurt anything if I go try...
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Each device is different I just got another s4 and its 25x24 months, iphone is 27x24months
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paulrodgers34 said:
Each device is different I just got another s4 and its 25x24 months, iphone is 27x24months
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Click to expand...
Click to collapse
Do you tax on the device?
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Do keep in mind that the only way to get the phone for zero down is to be "well qualified" if you had a deposit at start of service then you should have a discounted down payment
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ichefae85 said:
Do keep in mind that the only way to get the phone for zero down is to be "well qualified" if you had a deposit at start of service then you should have a discounted down payment
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Click to expand...
Click to collapse
Do you have to pay tax on the device?
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nexusmanftw said:
Do you have to pay tax on the device?
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Click to expand...
Click to collapse
Yeah still had to pay the tax
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nexusmanftw said:
Do you have to pay tax on the device?
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Click to expand...
Click to collapse
Also depends on which state you're in. I'm in California so I pay tax on the full retail price of the phone. Oregon I believe pays no tax. Just really all depends on the state
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I switched from sprint a wk ago and went in this morning and was refunded $150 for one s4 and $150 bill credit for another. Also u have to b in the "A or B" credit bracket in order to qualify for the zero down. And for each line u open there is still a $50 charge for taxes. So 4 lines is $200 plus $10 per sim kit (new costomers).
I think thats about right.
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cybervyrus8587 said:
I switched from sprint a wk ago and went in this morning and was refunded $150 for one s4 and $150 bill credit for another. Also u have to b in the "A or B" credit bracket in order to qualify for the zero down. And for each line u open there is still a $50 charge for taxes. So 4 lines is $200 plus $10 per sim kit (new costomers).
I think thats about right.
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Click to expand...
Click to collapse
I came from Sprint a week ago as well. Wife got a HTC One and I got the S4. I'm on the jump program and wondering if I should do you what you did. Was it hassle?
sweets55 said:
I came from Sprint a week ago as well. Wife got a HTC One and I got the S4. I'm on the jump program and wondering if I should do you what you did. Was it hassle?
Click to expand...
Click to collapse
Not at all except for the wait. They r very slow at my store. BUT... When they refund the money u will get the$50 tax per phone back as well. BUT.. u will have to pay that back up front. Ull receive the refund 48-72 business days later.
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Yes you do pay extra on the back end for it being no money down, but a lot of people do not want to pay a dime upfront so for them, this is good.

Jump upgrade rooted?

So anyone know the specifics of the jump program as to turning in your old device? Will t mobile even check when you return your old device for a new one
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Yes they will. I would flash it back to stock and make it look like you weren't routed before sending it.
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XxKINGxX2580 said:
Yes they will. I would flash it back to stock and make it look like you weren't routed before sending it.
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Click to expand...
Click to collapse
I also suggest you flash back to stock reset the counter and then jump. Follow ALL instructions for flashing back to stock. I can't tell you what to do but I highly recommend you go back to stock BEFORE you try to jump. Best wishes.
It take about 5 minutes to go totally back to stock. Why take a chance.
☞Sent from here☜
I would definitely flash it back to stock rom. I had to sent in my first S4 I ordered due to an issue and the online rep asked if I rooted the phone. So flash to stock just to be safe
Just was wondering. Somewhere I read the new International firmware trips your flash counter and traingle away doesnt reset it. And I've flashed just about everything out there lol. Not too worried about it as I think with jump you bring in your phone to the store and get the new phone At the same time
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Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
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spodie said:
Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
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Click to expand...
Click to collapse
You do not get to keep it, the rest is right though.
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spodie said:
Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No after a one time wait of 6 months you can jump on that month and the month after that then you wait till the next year on the month you jumped then you can jump 2 times that year.
Sent from my SPH-L720 using XDA Premium 4 mobile app
I did the "Jump" for both Wifey's phone and Mine.....
We didn't have to turn in the old devices. One would have gotten $250 "trade in" and the other $20.
We just kept the old phones for standby or whatever.
Besides, what if you don't like the one you got? If you turned them in, there is no returning o the one you had!
Just my 2¢
bobolinko said:
I did the "Jump" for both Wifey's phone and Mine.....
We didn't have to turn in the old devices. One would have gotten $250 "trade in" and the other $20.
We just kept the old phones for standby or whatever.
Besides, what if you don't like the one you got? If you turned them in, there is no returning o the one you had!
Just my 2¢
Click to expand...
Click to collapse
The jump isn't even 6 months old yet. ..
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Lookout advanced?

I have google searched and searched on here I cannot find an answer to my question. Should I turn on the advanced feature in lockout? Pros and cons please.
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It's free with jump. I haven't noticed anything good or bad about it. Hasn't detected anything. Doesn't gripe about apks I've patched. We have 3 gigs of ram probably doesn't hurt. I'm in the anti male are scanners for android camp but until I flash a room without it I'm probably just going to leave it enabled. On the plus side if they update their signatures rapidly some of this bad **** that makes it to the market might get detected if your not a 0 day installer .
I certainly wouldn't pay the subscription price though. That's likely just free money for everyone in the collection chain.
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I'm just leery about turning on the advanced setting. Doesn't this hurt me it I ever want to root, unlock, and run custom roms?
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Naah. I'm rooted with twrp. Custom rom would likely remove it
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I turned the advanced feature on for now.
I'm not sure I will keep it. I'm not on T-Mobile jump and they will want me to pay after the trial. I sale my phones out right after a years use. I think I come a head this away. I get between $400 and $500 out of my phones.
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i enabled advance and it said thank you for your payment
i did not have to pay anything did i?
I am on Jump
I think with jump you get it free
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I think these bastards put me on a trial without asking like before. I had to go online to cancel it.
wing_addict_usa said:
I think these bastards put me on a trial without asking like before. I had to go online to cancel it.
Click to expand...
Click to collapse
When your not on jump I think they charge you monthly on your t-mobile. The first 30 days are a trial. You have to go online to lockout.com and cancel the premium. Which I'm thinking about doing.
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Yeah but older versions had a box to uncheck, here there is no option. Thats scammy.

Awesome news for T-Mobile!

A little bird told me starting on the 28th JUMP will no longer have a 6 month (180 day) waiting period to upgrade! You will also be able to upgrade an UN-Limited number of times per year!
Also, the international calling plan will change for the better, allowing better rates for calling to cell phones. I'll update this when I learn more.
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Wow...talk about never ending EIP balance.
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Trust me, I'm aware. But hey, to each their own!
The catch is you have to have paid 50% of your eip balance. It's actually worse than every 6 months. People already signed up for jump are granfathered in unless they stop and restart JUMP.
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effortless said:
The catch is you have to have paid 50% of your eip balance. It's actually worse than every 6 months. People already signed up for jump are granfathered in unless they stop and restart JUMP.
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Click to expand...
Click to collapse
You are almost right, T-Mobile will only pay off half of the EIP balance. So you are right, but just a little off.
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ihidbehindmusic said:
A little bird told me starting on the 28th JUMP will no longer have a 6 month (180 day) waiting period to upgrade! You will also be able to upgrade an UN-Limited number of times per year!
Also, the international calling plan will change for the better, allowing better rates for calling to cell phones. I'll update this when I learn more.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I would say the first part about the Jump program is true but not the 2nd. It would be a bad business model and money loser for T-Mobile to allow any and everyone to upgrade unlimited times a year. The only way I could see this happen is if they reward their customers who have been here through all the BS like me, Ive been with T-Mobile since 2003, but I doubt it.
Well you can keep your grandfathered features, but customers always have unrealistic expectations. Not saying that yours are. And I would read post #6 in this thread, it kinda helps explain how the changes work. I honestly prefer the original JUMP plan.
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The terms have not been finalized as per TMOBILE. What was posted/leaked was a rough draft. Noting is set in stone yet
TWEAKED 2.0 NOTE 3
Appears that the initial jump program might be better.
posted while using my note 3
BACARDILIMON said:
The terms have not been finalized as per TMOBILE. What was posted/leaked was a rough draft. Noting is set in stone yet
TWEAKED 2.0 NOTE 3
Click to expand...
Click to collapse
This is per management at T-Mobile. This will be happening, you will be able to keep your old JUMP plan if you wish, however.
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So 2 questions...
1 is the 50% cost based on price new or current value?
2 will grandfathered customers be required to enter the new terms upon a JUMP into a new phone with EIP?
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ihidbehindmusic said:
This is per management at T-Mobile. This will be happening, you will be able to keep your old JUMP plan if you wish, however.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah he got the same memo that was released. Nothing is set yet tho. Wait till the fine print comes out.
TWEAKED 2.0 NOTE 3
Thank god for being grandfathered in. Was an early adaptor.
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altimax98 said:
So 2 questions...
1 is the 50% cost based on price new or current value?
2 will grandfathered customers be required to enter the new terms upon a JUMP into a new phone with EIP?
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
It would be half of purchased price.
Well I would assume not, if an account already has JUMP on it, we upgrade your phone through a separate system built for JUMP. If I find out differently I'll update the thread accordingly.
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Any ideas how the international call to cell phone will be?
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JesseMT4G said:
Thank god for being grandfathered in. Was an early adaptor.
Sent from my SGH-T889 using Tapatalk
Click to expand...
Click to collapse
Kinda how I'm feeling as well. My wife and I got in early too. Although when the fine details are announced we'll actually know more.
posted while using my note 3
willxander3 said:
Any ideas how the international call to cell phone will be?
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Click to expand...
Click to collapse
My understanding is that there will be more free countries to call from mobile to mobile, and better rates in general. This is how it was explained to me.
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