Bluetooth Headset Microphone Problems - G4 Q&A, Help & Troubleshooting

This is a really strange one. Checking to see if anyone has experienced the same.
On my LG G4, when I turn on my Bluetooth earpiece, anyone I'm speaking with says they can barely hear me. The moment I turn it off and revert to using the phone or some other headphones that you plug in (not bluetooth), the sound returns to normal.
I'm stumped and am blaming it on the phone because the problems started the moment I got the G4. The bluetooth device works just fine with the Note 4.
I'm thinking of doing a factory reset but if that doesn't fix it, this phone is being returned.
Anyone else experience something similar?

On a set of lg time pros, and no issue here. Also fine in two different cars.
Bluetooth is way better and more reliable than my g3 was.

I have the same problem with LG G3 and Plantronics M165 Bluetooth headset. Did you manage to solve your issue?

Related

[Q] Sound stuck in earpiece after disconnecting bluetooth headset?

I've used many ROMs (Viper, Bonsai, Nebula, currently ACS Syndicate) and I've had this problem on all of them. I've even ODIN'd back to stock before and it still didn't fix my problem.
After disconnecting my Epic from my Jawbone Icon headset, the sound often gets stuck inside the earpiece. Music, movies, games, ringtones will all play from the earpiece instead of the speaker behind the phone.
Is there some software fix to correct this? Can any of the devs point me in the right direction as to how I might troubleshoot this (maybe at the kernel level)?
Thanks in advance!
This doesn't really go in Development, and I suspect it will be moved soon.
I can tell you, though, that I've experienced similar problems, intermittantly, and here's what I've observed.
If I'm listening to music through bluetooth, before I disconnect, I'll stop the music. Then I'll turn the bluetooth device off. Then I'll turn bluetooth off on the phone. If I do it in that order, I don't seem to get the bug.
If you do still get the bug, rebooting fixes it.
Hope that helps!
This is a known issue. It's a bug that has to do with being connected to a device for both media and phone calls. If you use only one or the other it doesn't happen.
Sent from my SPH-D700 using Tapatalk
mattallica76 said:
This is a known issue. It's a bug that has to do with being connected to a device for both media and phone calls. If you use only one or the other it doesn't happen.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
It's very annoying for me as well.
The other bug that I noticed is after taking a call over BT, when I end the call, the earpiece on the phone starts randomly popping. rebooting fixes it but it still really irks me.
I think the OP is wondering if there's a way to dig around in the BT stack and fix it ?
daddymikey1975 said:
It's very annoying for me as well.
The other bug that I noticed is after taking a call over BT, when I end the call, the earpiece on the phone starts randomly popping. rebooting fixes it but it still really irks me.
I think the OP is wondering if there's a way to dig around in the BT stack and fix it ?
Click to expand...
Click to collapse
This stuff has been going on since DK28 and before. I believe Rodderick was looking into fixing it from the kernel side, but I'm not sure how much progress has been made. I know it's not as bad as it was on DK28, but still very annoying. It used to happen to me all the time (audio going through earpiece instead of speaker after disconnecting Bluetooth) when I would turn my car off and it would disconnect the Bluetooth to my car stereo. Now that I have the Samsung Car Dock, I just connect Bluetooth for phone only, and use the audio out on the Car Dock for Navigation and Media.
Moved to Q&A.
i am having a simular issue but mine is that when i connect to bluetooth headset i have to have media playing before i get a call or i will not hear the other person in the call.
it seems to me that ANY bluetooth headset with A2DP is doing this and i have tried 3 diffrent headsets. Jabra Stone, Jawbone Icon, and the Blueant T1.
all 3 of these headsets do this. does anyone have any solution yet?
Even if there isn't a fix, I wish there was an app to reset the sound settings post facto. Anyone know of one?
I just want to add my name to the list of those who are affected by this. Glad it's not just me, though. Hopefully it can be debugged easily.
For the record, a Quickboot Hot Reboot (reboot of Android only, not phone) does NOT solve the issue. Only a full reboot works for me. Seems like it may not be a software issue but something hardware-related.
Sent from my SPH-D700 using Tapatalk
Just want to add this happened to me the first time just now. I'm on rooted EC05. I was scared for a bit that the speaker had blown. Then when I discovered it all coming from the earpiece, I remembered this thread. A reboot did make it go away.
I wonder if it has any relation to the issue I see once in a while since the upgrade where my BT devices need re-pairing and ask for a passcode, when they really shouldn't.
I Also Have This Issue
I have had this exact issue since DI18.
After I hang up a Bluetooth call, I have popping sounds coming out of the earpiece. Turning off Bluetooth doesn't fix it. Turning Bluetooth back on after turning off doesn't fix it. In addition, after this happens, all devices sounds (phone ranging, notifications) all come through the earpiece and *not* the main speaker.
I've had all of the stock ROMs up until EC05 loaded on this Epic and have had the same issue throughout. I am now running midNIGHT ROM, which has cured most problems I’ve had with my device, except this issue.
I was just poking around trying to find some sort of tool or the name of the service(s) that I need to restart to fix this issue.
Same issue for me. Quite annoying as I listen to audible over bluetooth quite a bit, and then pretty much know I have to reboot when I turn bluetooth off.
SRF users have reported Bluetooth issues being cleared vs. stock builds. I can't say exactly why, but it does seem to work.
What are SRF users?
Nope...
Syndicate Rom Frozen...
Well, I'm on SRF 1.1.1 and I've got the same incredebly annoying audio issue.
Please, someone, come up with a fix!

[Q] Headphones not detected

Hi chaps,
Wierd issue. Headphones are not detected when plugged into my phone unless I do a reboot. Similarly, when I unplug the headphones they are not 'un-detected' until a reboot.
However, using an app called toggleheadset I can force audio through to my headphones. This is a bit of a pain because 1) I have to remember to do it and 2) I lose Beats functionality.
I have tried using different headphones but this has no effect.
Any ideas as to why the headphone state is only detected at boot?
I have tried different Kernel/ROM combinations but to no avail.
Any help would be greatly appreciated.
also, if anyone can provide me with some pictures of their headphone port so I can compare it to mine that would be great.
Hi,
I have the exact same issue with my HOX since yesterday.
At first I thought the ROM had something to do with the issue, but after flashing several other ROMs, it still wasn't solved. (I haven't flashed back to stock btw)
"toggleheadset" works ok, but I can't use the microphone that way; I can't use my headphones to make calls anymore.
Also when answering phonecalls, sometimes my headphones are still toggled on, so I can't hear the other end. And the worst thing is: when I try to toggle the headphones off during the call, my screen dimms and I struggle to activate the widget. THATS a pain in the ass.
Does anyone know if the issue is software/hardware related? And the best way to solve this?
I'm wondering if this issue affects bluetooth headsets. If it doesn't, I'll consider buying one.
Old thread, but me the same... But my HOX survived waterboarding... I felt into the wather while sailing. Changed battery and screen, but now I see i have one more problem to solve. If any one have solution - please write. But for now I'll try to fix by my own
Cleaning Hole
Try to clean the hole where the Headphones are put in...
If its clean, try to reinstall the rom.

Bluetooth no longer plays music through headphones, but calls still go through

Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
When you go to your phone bluetooth setting with a list of paired devices, do you see 1RBT listed in there as "connected to phone and media audio"? This is very important because it sounds like it's only connected to phone but not media audio.
Do you have any other bt devices you paired up with your phone? Like wireless speaker or another set of headphones? Quite often if you have a few with power, there will be a race condition which one gets connected as media. But since you said music was playing through your phone speaker, I assume there is not conflict with another device. But nevertheless, just delete all your previously paired up devices in Bluetooth list to make sure there is no conflict. Remove 1RBT as well. After you remove everything, reboot the phone, and do a fresh pair up with 1RBT. See if that helps?
Also, try to pair up these headphones with another device, either phone or a tablet to make sure there is no issues with bluetooth radio on your phone. If you have access to another bluetooth device, try to pair it up with your phone to make sure everything is working as expected.
Let me know the results, and we will go from there.
cmonnats23 said:
Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
I was having the same problem until I realized the volume on my jawbone itself was turned down.
Vectron's Suggestion Worked For My Bluetooth Headphones
I was heaving the same issue as the OP all morning. My Beats66 Bluetooth headphones were working just fine since I got my Alcatel Idol 4, with Android 6.0.1 (Marshmallow) phone through wireless provider CricKet, just 2 days ago. I primarily purchased the headphones for placing phone calls, just because most Bluetooth headsets I have purchased, and Android phones in general, are too low volume for my impaired hearing to make out. However, I do listen to music on them as well.
This morning as I am exiting a taxi, I hear music coming from my backpack. Somehow, something launched one of my music apps, probably the buttons and screen were activated while items in the backpack pressed against them. The settings said Media and Phone were connected to Beats66, and the phone did come through the headphones only, but the music would only play on the phone's external speakers.
I found this thread from a Google search, and Vector's post was helpful for me. I went to Bluetooth settings and highlighted Beats 66 headphones, then selected "Forget." I rebooted the phone, paired the headphones, and all my music apps play through the headphones now. Lets see how long it lasts right? Since this is a brand new out of the box phone, I did install numerous Apps, all of which want user authentication, permissions, and countless settings and permissions to interact with other Apps and phone hardware. Hopefully with everything getting set up the way I like my phone, (I'm particular about everything, or I just find the phone annoying rather than a tool), I won't make anymore changes that will alter the operating status of the headphones.
Thank you
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
My headset is not working with music until you turn off the phone audio just to play music. My phone is Lenovo A2010-a and my headset is Nia X2. Please help
cybrslug said:
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
Click to expand...
Click to collapse
Ever get this resolved? Still having this issue and so far only fix for me has been using Ti Backup to nuke all the bluetooth data, rebooting and then it'll connect fine. I also have Skullcandy BT headphones. Trying my car's BT too to no avail. Same problem. I think this is the same issue: https: //forum.xda-developers.com/lg-g3/help/bluetooth-calls-media-audio-t2837471/page4
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
cybrslug said:
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
Click to expand...
Click to collapse
I rooted mine fine with Kingroot. Get Kingroot, root, install twrp and flash supersu then delete Kingroot. Worked for me at least.
As far as this BT bug with the G3 I don't have anything better than the data wipe workaround so far, so good luck with the Moto.
Thanks guys. I also had the same problem but i restarted my phone and my music is just playing. Yah!!!!!!!!!!

Bluetooth Audio Problems

Is anyone else having problems with Bluetooth Audio on Kitkat. Mine glitches quite oftemn with my Sony MW600 headphones and also my Bose Soundlink 2 Speaker, I didn't notice it before KitKat? I have also tried the Headset-Bluetooth-Fix_CWM but no change really?
Any solutions out there? anyone else using similar Hardware to mine without problems?
wilx said:
Is anyone else having problems with Bluetooth Audio on Kitkat. Mine glitches quite oftemn with my Sony MW600 headphones and also my Bose Soundlink 2 Speaker, I didn't notice it before KitKat? I have also tried the Headset-Bluetooth-Fix_CWM but no change really?
Any solutions out there? anyone else using similar Hardware to mine without problems?
Click to expand...
Click to collapse
Hi,
I also have all sorts of problems with bluetooth, but I have not been able to find a good fix. To me it seems like issues with 4.4.2 and not specifically the Galaxy Note II. Looking at a LG forum, some guys adviced that switching off WIFI seemed to help. I have tried it out for one of my problems (microphone on BT headset stopping in the middle of a phone call), and it actually seemed to help. You could try it out.
Initially I thought it was issues with a Sony SBH-52 headset, but now that I also have issues (though different) with a Jabra Play, I have come to the conclusion that it must be the phone (software).
I am in contact with my local Samsung support team, and trying to see if they want to take the phone in for service.
Good luck!
spip72 said:
Hi,
I also have all sorts of problems with bluetooth, but I have not been able to find a good fix. To me it seems like issues with 4.4.2 and not specifically the Galaxy Note II. Looking at a LG forum, some guys adviced that switching off WIFI seemed to help. I have tried it out for one of my problems (microphone on BT headset stopping in the middle of a phone call), and it actually seemed to help. You could try it out.
Initially I thought it was issues with a Sony SBH-52 headset, but now that I also have issues (though different) with a Jabra Play, I have come to the conclusion that it must be the phone (software).
I am in contact with my local Samsung support team, and trying to see if they want to take the phone in for service.
Good luck!
Click to expand...
Click to collapse
Thanks, I may try the Wifi next time I use, let me know what Samsung say please

Headset mic stopped working/barley working. Software issue.

Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.

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