[Q] Phone keeps crashing when using the camera! LG G3 D851 - G3 Q&A, Help & Troubleshooting

For some reason my LG G3 D851 with stock 5.0.1 from T-Mobile keeps restarting when I use the camera.
Usually happens on Snapchat..sometimes within a few seconds or half a minute or not at all.
It's random. Crashes sometimes when I use my camera and rarely when I just use the phone regularly.
Any idea why this is happening? It's very annoying.

When I'm out in the sun it happens all the time, sometimes it's just stuck in reboot.

Same problem with LG G3
chmura said:
When I'm out in the sun it happens all the time, sometimes it's just stuck in reboot.
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Did you solve this problem? I have it too, and I don't know what to do?
Please help

Related

[HELP] G3 serious issue (video)

Hello. My G3 has a really annoying and serious issue. It simply is turning off at random moments and booting into a boot loop. Say I am typing a text or watching a video, BOOM. It shuts off, as soon as it's off it boots back up into the FIRST lg boot screen (before the animated boot logo on any rom) if I am lucky it gets past this and into the animated screen. But usually it boots into this screen, shuts off, boots into this screen, shuts off about 16 times before, maybe, just maybe booting up. But it qill even shut off on the animated screen too. It sometimes takes a good 15 minutes to get it to finally boot. (Almost like a car not starting). I have tried multiple wipes and reflashes of the stock KDZ. Nothing is fixing it. I am certain it is a hardware issue, but more specifically the battery. Any input? Thanks!
Here is a video to show what I am explaining, it can happen anywhere at any time.
https://www.youtube.com/watch?v=D2FFYuveoaU
Sent from my LG G3 using Tapatalk
leomd333 said:
Hello. My G3 has a really annoying and serious issue. It simply is turning off at random moments and booting into a boot loop. Say I am typing a text or watching a video, BOOM. It shuts off, as soon as it's off it boots back up into the FIRST lg boot screen (before the animated boot logo on any rom) if I am lucky it gets past this and into the animated screen. But usually it boots into this screen, shuts off, boots into this screen, shuts off about 16 times before, maybe, just maybe booting up. But it qill even shut off on the animated screen too. It sometimes takes a good 15 minutes to get it to finally boot. (Almost like a car not starting). I have tried multiple wipes and reflashes of the stock KDZ. Nothing is fixing it. I am certain it is a hardware issue, but more specifically the battery. Any input? Thanks!
Sent from my LG G3 using Tapatalk
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Click to collapse
Certainly does sound like hardware issue if after flashing stock kdz and doing the necessary wipes, out of curiosity does your phone get very hot at all. I mean it could possibly be the battery, have you noticed it draining very quickly or not charging correctly?
sofir786 said:
Certainly does sound like hardware issue if after flashing stock kdz and doing the necessary wipes, out of curiosity does your phone get very hot at all. I mean it could possibly be the battery, have you noticed it draining very quickly or not charging correctly?
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Nope. Battery life is as it always has been and the phone isn't overheating. I am very confused haha
Sent from my LG G3 using Tapatalk
Forgot to mention. Every time this happens, the lock screen wallpaper gets reset to stock. Seems like some kind of forced power cycle which ends up wiping data.
Sent from my LG G3 using Tapatalk

[Q] LG G3 (D855) keeps rebooting...

Hello everyone,
I have a serious problem with my 3 months old LG G3 (D855):
It keeps rebooting randomly, and by rebooting I mean the LG logo appears for 3 minutes to several hours, then back to the desktop screen again. It annoys me so much since it occurs pretty much all the time even in the middle of a phone call, rendering the phone completely obsolete…!
I initially thought it was a “compatibility” issue between stock Lollipop and the phone, so I went on rooting and flashing the device back to KitKat then to CyanogenMod 12.1, but the problem persists and now it's the Cyanogen logo that appears instead!
Additionally, I noticed a tremendous heating of the device and quite a lot of lagging even on Nova Launcher!
I’d send it back to SAV if I could but I live in Morocco and the purchase was made from France...
I need your help!
Factory reset it. Remove SD card if you have one. Flash back to complete stock.
DO NOT INSTALL ANY NEW APPS for a couple of days. If issue persists, it's either the battery or the hardware.
I have the same issue I don't think its a one off either my problem started when my phone gets to 15% battery then just randomly rebooted now its stuck like in a boot loop I've tried everything to get it back I was running stock rooted d855
Sent from my Nexus 4 using XDA Free mobile app
Thanks for the replies,
@ nickslg
Yeah I've seen some people having the exact same issue but no real answers were given...
@ robogo1982
Will do, I'll be posting the results soon !

Lg G3 D855 Problem

Hi guys,so i have a problem with my Lg g3 d855,for some time everything works fine and than randomly when i try to call my call window freezes,and it stays frozen.Then when i try to restart the phone it goes into reset screen and than just stays on black screen with green/blue LED flashing.I try pulling battery and puting it back in,phone boots,but i have no service,and my IMEI is Null,and baseband is unknown.I have tried many things,none of them seem to fix my problem,replaced the battery just in case cas i also get random restarts from time to time,didnt fix anything.Tried flashing custom Rom,flashing Modem,etc..nothing fixes the damn thing.
PS: I menage to get it to work after reseting few times with battery pull/insert,but than it randomly happens again.
If anyone has any suggestions they are welcome,also its out of warranty so taking it to repair is not possible,and im out of cash,so i kinda wanna see if i can work something out and use that as last option.thanks!

Random black screen

Hi, from last six months my Lg G4 h815 started showing random black screen. Meanwhile the screen is black the phone keeps running (music, leds, messages). Sometimes I lock the phone, then I unlock and display turns on, sometimes not. I face this problem only in stock MM fw, not AOSP or LL. What can I do? Thanks
I have exactly the same issue... I returned it to LG (it is still on warranty time), but with a random issue, I think I'll have a random fix lol.
Did you found any solution ?

G3 is have weird problem any help?

hi folks i have got g3 and it was on stock rom. after few days it started a weird problem. whenever someone calls me the phones rings for a second and then turn off. then it doesnt turn on until i pull out the battery.
tried every custom rom,modded kernels,stock rom. but the problem is there. changed battery but that time it just turns off anytime when using it. Any help would be appreciated.
thanks
LG G3 D855.

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