[Q] My Design Watch Face pick image not working - Moto 360

Hi everyone,
I'm hoping you can help me with an issue I've been experiencing since I just got my Moto 360 two days ago that I can't seem to get past. I have a Nexus 5 and it's running Lollipop 5.1.1. My 360 is up to date.
I am trying to use the My Design watch face to allow me to select an image from my gallery or my camera to set as an image for my background. Using Motorola Connect I select My Design, select Customize, then select Pick Image. I then select Gallery. When in Gallery I will select an image. At this point it instantly crashes and I get the error, "Unfortunately, Photos has Stopped." It gives me this same error if I use Photos to select the image or I use another gallery app, such as "Quickpic."
Things I have tried to do to fix this:
- Factory reset watch
- Uninstall and reinstall Android Wear and Motorola Connect
- Uninstall and reinstall all my gallery apps, uninstall all updates to Photos app
- Use different photo gallery apps
- I have paired with another phone and the watch seems to update fine when paired to another non Nexus 5 phone, however when they use the latest version of Photos to update they still tend to have some issues.
One thing to note - when I uninstall all updates to photos (I can't entirely uninstall it) and then attempt to select from the gallery it instantly crashes and says, "Unfortunately, Connect has stopped." At that point it won't even let me view images. So I'm fairly certain it has something to do with Google Photos not being incompatible with the Connect app. Does anyone know of a workaround?
Thank you!

I have the same issue. When I pick an image from Gallery, it says "Cannot load the image!" I have tried resetting the Moto 360 and reinstalling Android Wear with no luck. Pre picked images work, but I cannot load up new images. I can take pictures and use it as the watch face or use the Themed ones, just not from the Gallery.

Having the exact same issue. Uninstalled Wear and Connect, uninstalled updates to Photos, reset watch. Nothing.
Also on Nexus 5 and Moto360.

Same issue here. Can't set custom background on my 360 either running stock/rooted 5.1.1 on my GPS nexus 6. Hopefully a fix is coming because it did work before on stock 5.1. I briefly tried the M preview and hasn't worked since on 5.1(.1) or M.

Same issue here on Cyanogenmod 12.1. Crashes whatever photo selector I use, including the stock gallery. Still no workarounds?

Same here Nexus 6 I had no problems with 5.1 but moving to M then moving back to 5.1.1 its never worked since

BG64 said:
Same issue here on Cyanogenmod 12.1. Crashes whatever photo selector I use, including the stock gallery. Still no workarounds?
Click to expand...
Click to collapse
Not exactly a workaround, but was messing around with watchmaker premium on Saturday and used that to basically do the same thing as moto Connect's my design face. I actually like that better since I can change the size and position of the clock, date etc. so if you have watchmaker or facer, you maybe could give that a try.

Had the same issue. However, I think that Google Photos was crashing the photo picker because the new Photos probably doesn't have a cropper tool. I cleared the defaults on Photos and then using QuickPic from Connect works to select the image from gallery, crop, and save the watch face.
However, the custom design watch face doesn't appear as selectable on the watch itself. How to get that one to appear?
[Edit] The problem was fixed after installing a system update.

Paul22000 said:
Had the same issue. However, I think that Google Photos was crashing the photo picker because the new Photos probably doesn't have a cropper tool. I cleared the defaults on Photos and then using QuickPic from Connect works to select the image from gallery, crop, and save the watch face.
Click to expand...
Click to collapse
You're spot on - thank you so much for the help. :good:

i am still having issues with this. I used Quickpic to select the picture, but when the process goes back to Connect it still gives me the "unfortunately Photos has stopped"

Still having issues, even with QuickPic... !
On Nexus 6 5.1.1

ok so now since my Photos app was updated it seems like it is working except for the fact that when I save the image i does not show up on the moto connect app where the custom backgrounds are supposed to be. Ahy help would be appreciated.

Same here with my Nexus 5 and moto 360!!!

Switched to a OPO, now images "download" but don't show up in watch face library. Sigh...

In my case It shows "saved" after I select the picture but it doesn't show on recents or as an option for me to select it

I gave up and downloaded the WatchMaker app. Works perfectly.

Same problem with Moto G and Moto 360. I can select only the old images that i have in the Connect.

Related

[Q] Camera app on G2 often won't show pictures taken

Not sure if this is a common problem. I couldn't find anything on the interwebs indicating that others are having this issue frequently.
It seems like my Camera application will almost never allow me to see the pictures that I've taken. When I tap on the picture preview it just goes to a blank screen. If I hit slideshow, it momentarily tries to take me to the slideshow and then bounces me right back.
Sometimes after force closing it with the system monitor app a few times will eventually let me see previews.
It's pretty infuriating that it does this and I have no idea what would cause it. I'm thinking about buying Vignette, but in my opinion the stock camera should work.
Any ideas?
You know what I just noticed - it appears to be the gallery app and not the camera app. Anyone else have this problem with Gallery?
It is most likely a media scan issue with the gallery (sometimes my pictures take a long time to show up on their own as well).
You can either reboot the phone or use an app to rescan media. There are a bunch out there (search market for rescan or scan media). Or if you are running CM6, you can choose the function in the built-in Dev Tools app. Tasker also has this function built in if you wanted to set up something like forcing a rescan every time you exit the Camera app.

[Q] Back Camera gives blank screen on new N7 2013.

New Nexus 7 2013, unlocked and rooted with NRT v1.7.2.
Camera does not work
Any ideas please?
Today I also installed all of my apps, and downloaded the maps and data associated with them, which has taken pretty much all day.
Now I thought I'd have a play, so I decided to take a camera, as that is one of the new things this Nexus 7 can do over my previous one. All I get is a dark grey screen with just the camera controls on it. I can get the on-screen pop-upcontrols to do clever things like change the auto white balance, but NO PICTURE.
If I flip to the front facing camera, it takes a while, but usually gives me a picture, which at 1.2m is pretty awful on this wonderful screen.
If I then flip back, the image stays, and the camera app freezes. Occasionally I have had a message saying "can't connect to the camera". Twice I've had a message saying that the "gallery isn't responding". Well, there is nothing in the gallery.
I've searched here, and found forum threads elsewhere suggesting reboot, or use Permissions Manager to allow access to the camera. The permissions were OK but I removed them and restored them just in case. Rebooting has made no difference.
My last ditch will be restoring to factory settings, as I've spent 5 hours installing my apps and data. Just doing a backup, then plan a nandroid backup so that if I do have to reset, I can hopefully restore how I am now.
Well...you could carefully pop the back off and make sure the camera ribbon cable is seated properly...
Sent from my Nexus 7 using Tapatalk 4
Ah well, the supplier changed it, and the new one is great.

[Q] Keep App missing on 360

This is embarrassing - I have had the Moto 360 for a few weeks, and it has been working fine. I could view the Keep app and view the lists on my 360 just fine.
Recently (I think after the recent Keep app update from the play store to my Nexus 6), the keep app no longer shows up on my Moto 360. I've performed a factory reset on the 360, and paired it again, and have also tried reverting back to previous version of keep on my N6. No difference. (I've rebooted both devices).
I'm getting other notifications just fine. Any suggestions?
(when I use ok google to take a note from the 360, it tries for a couple of seconds, and then tells me to use my phone instead)
(N6 is stock/rooted)
jj14 said:
This is embarrassing - I have had the Moto 360 for a few weeks, and it has been working fine. I could view the Keep app and view the lists on my 360 just fine.
Recently (I think after the recent Keep app update from the play store to my Nexus 6), the keep app no longer shows up on my Moto 360. I've performed a factory reset on the 360, and paired it again, and have also tried reverting back to previous version of keep on my N6. No difference. (I've rebooted both devices).
I'm getting other notifications just fine. Any suggestions?
(when I use ok google to take a note from the 360, it tries for a couple of seconds, and then tells me to use my phone instead)
(N6 is stock/rooted)
Click to expand...
Click to collapse
I had the same issue, though not from updating. Picked up the 360 last week and my first install was like this. Reset the Moto 360 / reinstalled keep on the nexus 6.
I too factory reset my phone shortly after getting the watch and this along with the reset of the watch solved the keep program from not opening on my watch.
I again had the same problem after reinstalling a custom rom, I reset the moto again and reinstalled keep on the phone and I am good to go with keep.
Weird - I tried those steps (except for factory reset of the phone), and it didn't help. Hoping to not have to factory reset the phone
Thanks for the suggestion though

Cerberus and Dropbox issues

Hi all,
I bought a ZF2 two weeks ago. So far I like it, solved some issues I had in the first days, but I still didn't find how to solve issues I'm having with these two apps.
1-I used Cerberus for years on my old devices and worked perfectly, it takes a picture using the front camera when someone tries to unlock my phone with the wrong PIN/Pattern. On ZF2 it shows enabled but simply doesn't work.
2-I also use Dropbox with the Camera Upload function enabled. So when I take pictures it automatically sends to my Dropbox account. On ZF2 it only works if I open the Dropbox app, which shouldn't be needed.
For both cases I tried enabling them on Autostart Manager, enabled all apps on Autostart Manager and even disabled Autostart Manager completely to avoid it blocking something. But none of them solved.
Does anyone have any idea of what to do?
Thanks
I have Cerberus too and the camera works, but the photos are all black, I think that it's because the Cerberus take a photo before the camera is ready.
Shaxine said:
I have Cerberus too and the camera works, but the photos are all black, I think that it's because the Cerberus take a photo before the camera is ready.
Click to expand...
Click to collapse
That's weird. I even tried a Factory Reset and installing everything again, Cerberus is still not working. It doesn't even send the mail, not even a black picture.
Try CM Locker's intruder selfie feature. I never had a problem even on CM13.
Sent from my GT-I9500

camera became super slow

Hello guys,
I'm writing here because I've been running some frustrating problems with the htc camera application on my M8.
I run stock firmware, stock rom. never did any kind of flashing-modding or whatsoever, although I am not completely sure since it is a second hand phone. When i got it, it came on kitkat. I then upgraded directly to marshmallow.
Here are my actual software information: Android 6.0 / Software number: 6.16.708.1 / Kernel Version: 3.4.0 [email protected] #1 SMP PREEMPT. Build number: 6.16.708.1 CL683910 release-keys.
I used the phone for one month without a problem. Then, for roughly two weeks my phone run minor random crashes with a very weird soft reset of certain application setting after the reboot. I.E: I had to log back again on all my app which required log in: spotify, wechat, even whastapp once, etc. Every time the home screen would show me the "how-to-use" tips as if it was the very first time I run the phone.
The camera became unusable: once opened, every button on screen was unusable. It didn't take photo, it didn't go to settings. nothing of nothing. It couldn't even show the bottom buttons for returning back to the home screen or managing the multi task. The whole interface seemed to be completely unresponsive.
Two days ago, I decided to factory reset through the recovery and reinstall everything.
Everything seemed fine.... but the camera.
It takes litteraly ages (7s more) to save photos. The interface is super laggy, I have to wait sensible seconds to go to settings or switch the camera mode. It is not as bad as it was before the reset, but it still unusable.
I have to mention that I have an sd card formatted as internal storage. However, since the problem persists, I formatted as portable and eventually I removed it completely. Despite this, the camera still does not work properly.
I tried to wipe the cache of the phone from the recovery. Nothing changed.
I also tried to run the phone in safe mode to see whether it was due to some application conflict. Problem still persists.
I am so frustrated, I really want my camera to work back again. I mean, I need it because I love taking picture with this phone ( I often go for photo shooting at night) and the htc camera application gives you a great Manual Mode which I cannot find in other 3d party applications.
Do you have any idea of what it might be?
Many thanks for having spent time reading this post.
I hope you can give some good feedback on this.
Cheers!
I have ran into the same problem. I even did a fresh install of viper rom. And still very slow.
This started happening less than a week ago.
Good afternoon,
The same problem occured to me last week.
This problem started after I restored apps from titanium backup.
I can point our how.
But.. After fresh wipe, all caches cleared. Camera seems to work fast again, no lag.
So check your phone space.. Free ram available.. And your use of titanium backup.
That helped me.
Let me know if this does something.
Regards,
WyCkson
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.
i have enough space and enough Ram.
why is it that the camera is so laggy.
NZR91 said:
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.v
i have enough space and enough Ram.
why is it that the camera is so laggy.
Click to expand...
Click to collapse
OK a fresh install of viper and camera works fine, after updating from the play store the camera is slow. I don't think this is a titanium backup issue, I think it's a new update for something on the device that's interfering with the camera
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Hulkanator said:
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Click to expand...
Click to collapse
After some 'auto updates', my camera started lagging huge ammount ~ 6 secs. plus other stuff. . .
Sounds like the same problem. Please post if you find out what's causing it.
same here
I just noticed crazy camera lag this morning (seemed to be working fine just yesterday). The Camera app was updated 6/23, so I assume its that. Can't find any other HTC apps that have recently updated; and no recent changes to the phone (Titanium restores or anything like that). Been on the same build of S.ROM for over a month, with no previous issues.
same here! ...
Hey guys I found your page during my research, since last night I cannot use my camera properly as you said huge lags occur and until that moment I cannot find a proper solution. But at least I found! The source of our problem is HTC SPEAK app. When I uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
Thanks, this solved my problem with the camera lag.
The same thing effects the 'Motion Launch Gestures' in Settings (Display & gestures). For some reason, it also uses language pack, same as camera app.
patriotturk said:
hey guys i found your page during my research, since last night i cannot use my camera properly as you said huge lags occur and until that moment i cannot find a proper solution. But at least i found! The source of our problem is htc speak app. When i uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Click to expand...
Click to collapse
worked for me! thks
I can`t seem to find the speak app?
3alfa3 said:
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
This worked for me, too! Thanks.
---------- Post added at 10:16 AM ---------- Previous post was at 10:13 AM ----------
ryanjsoo said:
I can`t seem to find the speak app?
Click to expand...
Click to collapse
Are you trying to uninstall the Speak updates, or the Camera app workaround in Post #12?
If you are trying to uninstall updates, you can find the app in phone settings under Settings>Apps>Speak. But for me, the option to uninstall updates is grayed out, and cannot be selected.
For the workaround: when you select "Voice Capture" in Camera app Settings, it will ask you to update the language pack. Select to update it. Then, once that is updated, the camera will work fine. You can leave "Voice Capture" on, or turn it off in Camera app settings; either way, the camera should work fine now.
The option to uninstall updates was also greyed out for me, but you can select the menu icon in the top right corner of the Speak app settings to make that option available. I did this and yes it did fix the laggy camera issue but did not fix the non-functioning gesture control. The workaround that 3alfa3 provided fixes both issues.
Thank you to everyone who has helped resolve this issue as HTC support were as much use as (insert your own witty line...)
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
I can confirm it worked for me too.
Enabled voice capture after couple of lags, and just hit the download button. Couple of seconds later baaam! Solved.
But Its really strange reason to lag. Curious about how you figured it out tough..
Many thanks.
Just uninstall HTC Speak ... i test this on 3 devices ...
Same problem here.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked <--- did the trick for me as well.
When will HTC wake up and fix this?

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