[Q] No USB connectivity (trying to update to Lollipop) - Galaxy Tab S Q&A, Help & Troubleshooting

So I saw that Samsung had pushed out the Lollipop updates a while back. I thought I'd do an upgrade. I've rooted, which I assume is the reason(or Knox - or both) that I can't do the OTA. So I figure I'll plug in and find out how to push the update...at which point I learn that although I am able to charge fine, my tablet is not connecting to any PCs. I've tried 3 different computers, 2 running Windows 8.1, and one running WIndows 7. No luck. The Windows 7 machine initially said it loaded an unknown USB device, but after I installed the Samsung drivers, it does the same thing as all the others, acts like it doesn't see anything. No device in device manager.
So, I'm not sure how to proceed. I feel like I should get USB functioning before trying to update? I can still boot recovery and try stuff from the SD card as well. Regardless, I'm not sure what I should do first, I'm concerned that USB connectivity appears to be broken.
Thanks!

Does mtp work? Can you see your internal storage and sd card?

You may have disabled mtp in your recovery on accident or on purpose and forgot you did. I would check that first.

acdbrn2000 said:
You may have disabled mtp in your recovery on accident or on purpose and forgot you did. I would check that first.
Click to expand...
Click to collapse
You can't disable mtp in stock recovery and even if you could it wouldn't affect download mode.

Thanks for the ideas. I got it going. Apparently I have 3 MicroUSB cables that are unsuitable for data use. Super annoying!

Related

[Q] USB Storage doesn't show up in windows 7

I have not had this problem until recently and not sure what has caused it. My phone is not showing up when I mount my SD card. Also undetected by ADB. I have tried multiple cables, different computers, and also reformatted my computer and installed fresh drivers just in case. My phone does however show up in Odin and I can flash a modem no problem. I was thinking about wiping my phone back to stock and going from there, but I am afraid that will not fix it and I will be stuck at stock. =(
Thanks,
Jaculop
Had the same problem. Had to reload the drivers even though my other Epic was recognized just fine.
Sent from my SPH-D700 using XDA App
Same here, its' like it woked one day and didn't the next. I had 2 problems, one was the fact that only half of the usb jacks on the front of my desktop work (dumbass), and I had to re-install the drivers found on Samsung.com. My computer also will not recognize the sd card until you turn on mass storage from the drop down menu on the phone after the usb is connected.
What I did was turn on USB debugging, connected the phone in the drop down menu, then went int control panel>device manager> and looked for either "Other" or something in the USB connections. I found Samsung Android. I clicked that and hit update drivers from Windows Update. It took like 30 minutes to load all the necessary drivers then connected fine after that.
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
jaculop said:
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
Click to expand...
Click to collapse
You can uninstall the drivers, then let Windows Update find the drivers again. It needs 5 drivers altogether. My problem was similiar. It wouldn't recognize my phone with USB debugging on, yet had no problem recognizing my other Epic so was sure my phone was screwed up. After Odin it did recognize it but wouldn't after rooting and putting on a GB leak ROM but again the other phone was fine. Forced driver update and has worked fine ever since. Although one phone shows up as F and the other as E. Not worried as long as it works...lol.
I uninstalled the Galaxy S 64bit drivers but the uninstall option that came with the package. I plugged in my phone, it attempted to find drivers and said unsuccessful. I click, search automatically and it comes back with nothing.
Also it says it is Samsung CDMA Technologies.
Edit: I just tried manually updating the drivers by pointing to the driver location instead of using the provided installation. I see only 4 drivers installed. Samsung USB Composite Device, Samsung Mobile Modem Diagnostics, and one other I am unable to find the name of.
There is also a CDC driver.
Sent from my SPH-D700 using XDA App
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
jaculop said:
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
Click to expand...
Click to collapse
Did you root and reflash your ROM and try it?
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
jaculop said:
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
Click to expand...
Click to collapse
Glad you got it working. You were lucky Odin still recognized it.

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?
Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?
we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.
OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?
Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick
well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

[Q] Why won't Note 2 connect to PC after going into Download Mode?

My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
simple MTP is working well?
What is MTP? Does that mean mount the phone?
I can connect the phone to my computer anytime and see it just fine. I see the internal storage and also the SD card.
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Do you have USB debugging selected in the developer options menu?
Yes debugging is on. And I can normally transfer files. I've copied tons of music and a few movies.
I've found that these phones just don't get along well with some computers, and their usb connectivity is very inconsistent between phones. I have 2 GS3's and a Note 2. One my home laptop, one of the GS3's works fine, while the other will rarely even be recognized unless I swap the plug to another port a few times. After it's recognized, it frequently stalls on file transfers, and it crashed trying to update to JB. The Note 2 always is recognized, but similarly, large file transfers fail.
All three of these phones work flawlessly when connected to my work computer, using the same cable. I had a Focus that behaved similarly, so I think it's a Samsung issue. I've never had this problem with other brands.
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
Thanks for the replies. I have a laptop that I am going to give it a try on. Fingers crossed.
mitchelln said:
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
Click to expand...
Click to collapse
That thread says it only makes the SDCard available. If I am rooting, I need the internal as well, right? So, that doesn't sound like it will help for what I am doing.
DeadSix17 said:
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Click to expand...
Click to collapse
I used to have an HTC Android Incredible, so it didn't call it that. But I just looked, and yes that MTP thing is on by default when I plug it into my computers.
NOTE:
I finally got it to work by using my other laptop. YEA!
Thanks All!
SnackoDog said:
My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
Click to expand...
Click to collapse
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
KillaHurtz said:
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
Click to expand...
Click to collapse
I finally did get it to work on a different computer. Yes, I was trying to root using the Toolkit, and when it got to ODIN it could not see the phone when it booted into download mode.
When the Toolkit did boot it into Download mode though, it did not show that small text in the upper/left corner on the phone screen. I could only get that text when I booted manually into Download mode. I'm not sure what the difference is....
So far, I have it rooted and am going to try and flash the NOTEorious Prime ROM. It says to backup my APNs first, which I did with APN Backup & Restore app. But it cannot restore them in JB 4.1. I read somewhere to tell Titanium Backup to make APN B&R a 'System App', which I did, but that still will not restore APNs. So, now I am wondering that if I installed the NOTEorious Prime ROM, will that 'let me' restore APNs? Or since it is JB it won't still..
Thanks for the reply BTW..
May be you can use the old fashioned way. ..use a pen and paper to write the apn and details somewhere and if you lose them on the rom. ..you can enter them manually
handwritten from my note 2 (N7100)
I still find MTP a less than optimal solution, coming from HTC devices which are recognized as external drives when connected.
Guys, Please remember that MTP is only applicable when the device is switched on. This is for internal "Virtual SdCard" and external Sd Card.
Download mode opens up the other storage on the device, "mmcblk0p*" for flashing reasons with Odin.

[Q] Cannot initiate USB data connection on GS3 (rooted, CM10; Win 7)

A few weeks after rooting and installing CM10 on my GS3, it stopped recognizing any form of USB data connection. It still charges from both computer and wall adapter, but I cannot initiate a data transfer or recognize my device using ADB.
I have tried:
three different OEM Samsung cables (from SG3/SG4 phones)
all the ports on two different Win 7 laptops
all the ports on an Ubuntu desktop
enabling or disabling USB debugging
with different combinations each time. No "USB connection" dialog has shown up on the phone, and no "new device" dialog has shown up on any of the computers. I know that I can get ADB working with a different Android phone (HTC Inspire 4G) so I know that my main laptop has USB ports that work and the cables I've tried work as well, so I'm left to assume that the issue is with the GS3. External visual inspection does not suggest the USB port on the phone is damaged, and the phone is only a year old, so I don't believe that is the cause.
Is there a system setting that I may have modified on the GS3 that would disable all forms of USB communication?
(The end goal is to get at least ADB working so I can try and recover some deleted files from the internal memory; I haven't found a reliable method that does not require ADB so I'm trying to get that to work. I know that transferring files on or off can be accomplished with the external SD card or over Wifi but that is not what I'm looking for)
Any suggestions from anyone?
I am not sure. Could be a software issue. I would try backing up your current cm ROM and try installing a fresh touchwiz ROM to see of that works, to rule out software issues. This could also be a android 4.3 issue. Could try stickmount or a similar otg app from the market.
Sent from my Nexus 7
stelv said:
I am not sure. Could be a software issue. I would try backing up your current cm ROM and try installing a fresh touchwiz ROM to see of that works, to rule out software issues. This could also be a android 4.3 issue. Could try stickmount or a similar otg app from the market.
Sent from my Nexus 7
Click to expand...
Click to collapse
I don't think any OTG app like stickmount will help; I'm not trying to connect devices to my phone. I'm trying to get my computer to recognize my phone (and vice versa) in order to get ADB working.
If I can avoid flashing a RAM I'd like to, because I'm still interested in recovering those deleted files. If that is the only thing that would help, though, then I'll do it. Any other suggestions?
Install Kies and that should get the drivers for the pc in place. Odin should recognize the device when it is in the download mode. If that works, then the pc to phone connection is OK and I'd look to software instead of hardware.
Or, if you boot into your custom recovery, either CWM or TWRP, you should be able to get ADB to recognize the device and issue commands including pulling the files on Internal storage. TWRP also has a file browser built in that might be useful.
I have tried uninstalling any Samsung drivers then using the SGS3 toolkit to install the official drivers, but that didn't change anything on the PC end.
Additionally, I tried finding my device while it was in recovery using ADB and there was no connection indication either.
I currently have CWM installed, but I didn't see a mounting option like I've seen for TWRP. Can I flash TWRP without a computer?
Or try this out: Download mode>Connect via USB>Let Windows download and update all drivers until the notification in the bottom right says it's ready to use>Unplug>Battery Pull>Boot normally>connect again. Voila! It works every time when it's being wonky and its a simple way that doesn't require a bunch of downloads!
installing insecure adb might help
Rebooting into download mode does nothing.
I believe rooting and installing CM10 means I already have insecure adb?
thanks
thanks
what next?
aEx155 said:
Rebooting into download mode does nothing.
I believe rooting and installing CM10 means I already have insecure adb?
Click to expand...
Click to collapse
I have this same issue, in download mode, the device is still not connecting.
what is the next step? I have followed this thread and have the still have the same issues.

I Guess I Discovered a New Form of Hard Bricking on my Device???

I was running the Developer Preview Beta 2 and noticed that my device would no longer communicate correctly with my OTG usb jump drive, I tried all the normal trouble shooting techniques and nothing worked. I than tried connecting my phone to my computer and my computer would no longer connect to my device either. I didn’t think this was a big deal so I was going to just flash back to the May factory image from my computer.
This did not work, so I did a factory reset in TWRP hoping that this would clear out the issue that was stopping the phone from usb communication. It did not fix the issue. So normally in TWRP I can always plug a flash drive into the phone through the otg and explore the files, however for some reason this was still not possible, something has happened to the device where it no longer allows incoming or outgoing usb communication. The device still charges however it is no longer recognized at all by my computer nor does the device recognize usb drives. I have all the latest USB drivers and updates needed. I uninstalled and reinstalled my drivers on my computer as well. The main issue I feel like I am having here, is that the device no longer wants to communicate with usb asides from charging, this is why it is not seeing the otg storage when I plug it in while I am in TWRP.
I am at a loss, I can boot into twrp and explore the device, this is useless as i deleted all the files on the device, TWRP will not allow a usb to be found so i cannot flash anything to the device. My computer does not see the phone so i cannot fastboot anything to the device. I have tried everything, DUECS script, skipsoft, none of them have identified a device. This is further verified by running cmd and typing in adb devices, to which the response is a blank line.
How can a device be bricked, but somehow have TWRP recovery working, along with the ability to boot the device into fastboot/the bootloader (and yes the bootloader is unlocked still)? If anyone has any ideas of how I can get this thing to be recognized by my computer please let me know.
jasonstackhouse said:
I was running the Developer Preview Beta 2 and noticed that my device would no longer communicate correctly with my OTG usb jump drive, I tried all the normal trouble shooting techniques and nothing worked. I than tried connecting my phone to my computer and my computer would no longer connect to my device either. I didn’t think this was a big deal so I was going to just flash back to the May factory image from my computer.
This did not work, so I did a factory reset in TWRP hoping that this would clear out the issue that was stopping the phone from usb communication. It did not fix the issue. So normally in TWRP I can always plug a flash drive into the phone through the otg and explore the files, however for some reason this was still not possible, something has happened to the device where it no longer allows incoming or outgoing usb communication. The device still charges however it is no longer recognized at all by my computer nor does the device recognize usb drives. I have all the latest USB drivers and updates needed. I uninstalled and reinstalled my drivers on my computer as well. The main issue I feel like I am having here, is that the device no longer wants to communicate with usb asides from charging, this is why it is not seeing the otg storage when I plug it in while I am in TWRP.
I am at a loss, I can boot into twrp and explore the device, this is useless as i deleted all the files on the device, TWRP will not allow a usb to be found so i cannot flash anything to the device. My computer does not see the phone so i cannot fastboot anything to the device. I have tried everything, DUECS script, skipsoft, none of them have identified a device. This is further verified by running cmd and typing in adb devices, to which the response is a blank line.
How can a device be bricked, but somehow have TWRP recovery working, along with the ability to boot the device into fastboot/the bootloader (and yes the bootloader is unlocked still)? If anyone has any ideas of how I can get this thing to be recognized by my computer please let me know.
Click to expand...
Click to collapse
I would try a different cable as this device is very finicky; that solved my issue of the computer not recognizing the phone.
Is it possible that your device's USB port data transfer function is damaged, but the charging portion is functional, making it a weird hardware failure?
You know, like the old days when the charge port would break or wiggle loose, and sometimes it would charge and sometimes it wouldn't, depending on the angle of the cable in the mini usb port?
Az Biker said:
Is it possible that your device's USB port data transfer function is damaged, but the charging portion is functional, making it a weird hardware failure?
You know, like the old days when the charge port would break or wiggle loose, and sometimes it would charge and sometimes it wouldn't, depending on the angle of the cable in the mini usb port?
Click to expand...
Click to collapse
That would be nice if that were the problem, but unfortunalty I do not think it is. For example, when the issues first began, before I did the factory reset on the device, windows would pop up a message that said unknown device, and failure to connect. After the factory reset in TWRP the computer gave up all together in recognizing the phone. Another sign it was likely not a hardware failure was when the device was on and i was attempting to connect the otg usb to the phone it would give me some weird options. With android P the options were, allow this device to control the usb, or allow the USB to control the USB. that made no sense to me since why would i want the the USB to have any control, it couldnt do anything its not a computer its only a storage device. However, even though I had file transfer selected in developer options, it would not allow this connection. The options were all greyed out and it would not allow the pixel to have control over the usb device.
As for USB cords I have used without fail the google issued USB cord that came with the Pixel 1 xl, It has never faile me or had any issues. It is still fully functional as I was able to use it to connect my girls note 8 to my computer for file transfers and all other things my phone is not doing anymore.
I reached out to google and explained the situation to them, after i told them I was on Dev preview beta and they verified this to be true they told me this is likely a hardware failure and offered to replace the device. I am now waiting on the new device to be sent to me, however still cant accept that i cant recover the current device with an unlocked bootloader, TWRP installed, and access to fastboot/bootloader screen. I have seriously bricked phones before as in they would not even turn on and I was able to get them back up and running, this would be my first ever device I could not recover and what makes it worse is that it actually has TWRP installed and powers on and off just fine.
Sorry for the obvious question: Do you have the latest drivers? I don't have the drivers set to the whole system (Windows), so if I don't CD into my fastboot folder, I can't do anything because the system wide drivers aren't current. Don't know if that could be your issue?
I'm too lazy to fix the PATH of my drivers ¯\_(ツ)_/¯
I had an issue similar to this. I was trying to hook up a USB c to Ethernet adapter. It worked fine on April's patch but after I flashed Mays the phone wouldn't recognize it. After I plugged it in my phone rebooted and I no longer had access to developer options and it wouldn't read any usb device. Luckily I had a TWRP backup on my device. Once I flashed the backup which was only about a week old everything worked again. I haven't tried using the adapter again. I think something in the data partition got corrupted. I tried just restoring the boot and system partition and that didn't fix it. Try doing an advance wipe and formatting the data partition. That might get you back up and going.
have we even seen a bricked device yet?
twiz0r said:
have we even seen a bricked device yet?
Click to expand...
Click to collapse
I didn't think it was possible, I still dont understand how this is happening. For the other responses above, I have all the drivers up to date, and I already formatted data, wiped everything. At this point I would like to see if there is anyway to delete TWRP recovery from the device, anything, I have no OS on the device, but for some reason still have TWRP on both A and B.
I almost dont want to give the phone back to Google because I want to figure out what happened and how to fix it, its definitely not broken/bricked like you see when someone flashes the wrong files to a device, it just has no USB connection capabilities which in-turn have rendered the device useless.
When I had Samsung phones if you bricked a device to the point it doesn't even turn on correctly you could always save it still using ODIN. Its weird that the google flagship device and software doesn't have its own proprietary flash software like Samsung, LG and HTC, we just have adb/fastboot, I feel like if we did, i may be able to get this thing started again.
have you tried using something like quickboot from the playstore to be able to get to fastboot?
I had a similar thing happen a few weeks ago on oreo. PC wouldn't 'see' the phone, but it would charge very slowly.
I installed quickboot, booted to fastboot and was able to flash the factory image
Pyr0x64 said:
have you tried using something like quickboot from the playstore to be able to get to fastboot?
I had a similar thing happen a few weeks ago on oreo. PC wouldn't 'see' the phone, but it would charge very slowly.
I installed quickboot, booted to fastboot and was able to flash the factory image
Click to expand...
Click to collapse
I can't access the play store on the device in it's state. I do have access to fastboot. I can boot the phone to fastboot, and into TWRP, only problem is the phone doesn't communicate with the computer in either state. If the pixel had a SD card slot I would just load up a recovery but unfortunately we don't have that luxury
What cable are you using to connect to the PC? Is it USB c to USB c?
Sent from my Pixel 2 XL using XDA Labs
Triscuit said:
What cable are you using to connect to the PC? Is it USB c to USB c?
Sent from my Pixel 2 XL using XDA Labs
Click to expand...
Click to collapse
The cable is not the issue, I confirmed this by testing all my cables with the new device that I just received for my warranty exchange. I also tried my luck with Linux, after a complicated installation on my computer I was able to have Linux actually detect the device (partially) when the device was plugged in at splash screen I got nothing, at fastboot/bootloader screen nothing, but once the phone booted into TWRP it came up as AOSP device, when I attempted clicking on the AOSP device being detected by Linux an error message popped up telling me mtp or midi error, not sure for sure what one it said. Either way I couldn't connect for any transfer of information, I tried adb sideload and that failed as well.
This has been an experience for the memory books, glad that old device is gone and I'm back up and running on a working phone. No more beta testing for me, I'll be ready for Android P when they get it out of beta, I don't have the time or patience to deal with any more warranty exchanges.

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