Issues with the LG G3 - G3 Q&A, Help & Troubleshooting

Ok so the phone doesnt download any images or send any images while I am on wifi. Then the women in my family have the habit of sending big group messages and they appear as MMS and they never download either not on wifi or mobile network. Anyone gone through this. Thinking of rooting or getting a new phone. I've only had it for a few months and I love it. But as of late the images not going out or coming in have started to really annoy me. It is not rooted at all. It is from Tmobile if that helps.

Felixcgp said:
Ok so the phone doesnt download any images or send any images while I am on wifi. Then the women in my family have the habit of sending big group messages and they appear as MMS and they never download either not on wifi or mobile network. Anyone gone through this. Thinking of rooting or getting a new phone. I've only had it for a few months and I love it. But as of late the images not going out or coming in have started to really annoy me. It is not rooted at all. It is from Tmobile if that helps.
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I was having the same issue at first, when i switched to hangouts as me default text and mms app everything went back to normal.

Yes, maybe try an alternative messaging app, like Hangouts, Textra, or Chomp.
Also, I don't have your variant or run stock anymore, but we had a similar issue with CM ROMs where the APN authentication was not set for MMS, causing failures while connected to wifi. Have a look in your Mobile Networks portion of Settings and see if there is an APN where MMS is the only APN type for one of them. Changing the authentication type and rebooting is what fixed it for us. That may not be there, but worth the look.

Related

[Q] CM7 MMS issue

I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
bump - really? Nothin guys?
Edit: reflashed CM7 and only restored apps+data, no system data and problem was resolved. I assumed since my system data was from a prior CM7 version that it would be no problem, apparently I was wrong. Thank me for all the help
I have the same issue. It doesn't disappear for me, but it just stays there wit the spinning circle thing. It never sends and after a couple of minutes, it says I cannot send the MMS.
Is there a solution without reflashing?
same problem.mine says mms is too large
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
I've confirmed that I can't receive them from iPhones, BlackBerries, and other Android phones.
I've checked my APN and know it works. I can access Mobile Data.
I've tried third party apps for messaging and that doesn't help.
I've spoofed as an iPhone, BlackBerry, and Custom (Blank) Agent without any results.
I've ensured my phone number in system settings doesn't have any symbols.
Anyone fix this issue?
TJBunch1228 said:
I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
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Uhh, yeah that sucks: I have absolutely no idea, im on GingerVill 1.5 and it works fine, I also flashed sense, regular cm7, miui, and I never had a problem with it..
Try to download handscent or go sms and try that? I doubt that will work but give it a try!
dkmurphys said:
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
--Edited--
Anyone fix this issue?
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I've got a similar issue -
Using CM7 7.0.3's Mms.apk my phone processes sms no problem, however it will not process mms - send or receive.
Go SMS Pro however will let me SEND picture messages - and Its going through my carrier because in an email to myself it was full of their crap - Sent to you from a Koodo Mobile Customer!
Unfortunately I cannot receive mms; Go SMS implies that it relies on the Mms.apk to forward notifications.
Considering that the Mms.apk isn't syncing with the mmsc properly, I'm assuming the problem lies there. I've even gone so far as to go to one of the phone kiosks and ask to play with their new Nexus S (*drool*) and ripped the apns off of it and uploaded their apn directly to my phone. Still, no dice.
Any suggestions anyone?
I've been having the same problems. Tried lots of things. I was also using Go SMS pro, and thought that was the issue. Tried fooling around with apn, user agent and MMS size etc... Nothing worked except the simple fix:
What I had to do to make it work was to have my mobile network on -- (which I almost always have off from the notification switches). Once it was turned on, it still didn't kick over because I was connected to wifi. So I had to manually disable wifi and then resend the message. It worked fine then.
So:
Turn off wifi
turn on mobile / 3g
resend message
Seems like a simple bug that's keeping the mobile network from kicking on.

[Q] GN GSM JB T-Mobile MMS Problems

My wife has an Unlocked Galaxy Nexus with JB on T-Mobile's Monthly 4G service. For some reason, whenever she sends out a MMS message, the attached image either A: Doesn't arrive (which happens to me on my Skyrocket with CM9) or B: Takes DAYS to arrive (which happens to other people who use Android phones like the original Incredible and some Samsung phone that has a keyboard.) Like a good boy I searched here to see if other people had this issue, and it looks like there may be a JB issue with MMS stuff, but I couldn't find anyone that had the same scenario as she has. She has no problem receiving MMS messages, just sending them out. On my phone it shows that I received an MMS message, but it doesn't show any picture. On her end it looks like everything sent out fine. Anyone have any ideas as to what this may be? I'd prefer an option that doesn't require rooting the phone as she is not a power user and won't have any use for the benefits of rooting, but if it has to be done then so be it (maybe I could just unroot it after it is fixed.) Could this be an APN issue?
Not sure if this helps but I'd been using go sms pro ever since I first got my gnex and it delivers all pic messages perfectly, I just had to fill in the user agent. I know that t-mobiles network is picky about what size picture it lets your phone fetch maybe the downsizing of pictures slows down the whole sending of them?
I had a similar problem which I fixed by restoring the APN to default...

MMS problems

Is anyone else having MMS issues? I can never get MMS messages to send. Its rather annoying. I've heard of people adding a custom APN but my button to add an APN is greyed out.
The only thing I can do is toggle airplane mode a few times to get the messages to go through but it doesn't always work
Went to the sprint store today and they were baffled.
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
tyler.frost92 said:
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
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Awww! Awesome.
Mig1234 said:
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
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that's what i did after update picture would not go through and text takes a long time to send
cleared app cache and data
all is right in the world with sms
I have had a similar issue and it was fixed by turning wifi off and the message would send
My APN settings can't be edited. It doesn't let me edit, only create NEW APN's. I have my MSL and still cant change my APN settings. I could use the hotspot on the S6 SM-G925P. I'm currently non-rooted due to the recent 5.1.1 Firmware version update. Thanks.
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
balistic2 said:
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
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My experience has been the same since S2 also. Read all the MMS threads. Tried all kinds of changes to APNs. Most of the time I was running CM and blamed it for the issues. Finally tried Textra to find no problems with MMS. My conclusion was Hangouts. You can follow this Google thread if you have a couple hours to spend. All breeds of Hangouts users with same problem, with very little response from Google. My hope was for Hangouts to be for Android what imessage is to IOS. No such luck, but still hopeful. Until then, I use Textra with no problems.
I've been attempting to use XHangouts and the APN splicing feature to get Hangouts 4 to send / receive MMS through my carrier number, and no dice. Has anyone gotten this working on the Sprint S6? I'd, in theory, love to be able to use Hangouts for both the new Voice group chatting AND normal MMS functions but it seems like I can either downgrade to Hangouts 3 or deal with using another SMS client for carrier MMS.

MMS problems

Am I the only person experiencing MMS problems? I have always had MMS problems, pictures won't download, MMS won't send. I have been running mostly CM or other custom roms on my S4 for several years. I attributed my problems to the custom roms, maybe APN problems. I have been running stock OE2 for a couple days on my S6, and have already had similar MMS problems. Is this just the way it is on Sprint or do I have a fundamental problem with the app I am using? I have been using Hangouts. Is there something better or is this the best I can expect? All my family members have iPhones and never have any MMS problems. Not going there, but I am pretty feed up with Sprint, android, or Hangups MMS problems.
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
balistic2 said:
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
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@balistic2 thanks. I really like Hangouts, but don't like the MMS issue. I am going to switch to stock Samsung for awhile to see if it is any better.
Ya hangouts is great b/c is puts all your gchats and text into one conversation. However when I get an MMS it is awful.
Saafir said:
Trying Updating Profile to resolve MMS issues. System Update>Update Profile.
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Been there done that. Tnx.
Sent from my SM-G920P using Tapatalk
Saafir said:
You should contact the carrier then ^_^
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Not if it is a hangouts issue. No problems so far on stock messenger, but too early to tell.
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
balistic2 said:
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
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True!
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
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Thanks. Will give it a try.
Hi
I had the same issues as every one with not being able to send or receive mms.Believe me when i say i tried everything out there to no avail
My solution/problem was a very easy fix (after weeks of trial and error)Go to settings then data usage then turn mobile data on
you should see a graph with your usage.All you do is adjust your data usage to say 9 gig or something high and that is it
What i can gather why this works is because if your data is set at say 2 gig it restricts what can be downloaded ie mms
Good luck i hope this helps
Also try calling: ##update#
This will update your PRL and such, it could help
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
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Click to collapse
Been using Textra for a long time... It is probably the best app out there.

MMS not working

Anyone else having issues with MMS working since the latest update? I updated to NX659J_ECommon_V3.13 and ever since I can't get my MMS working. Everything else works like SMS and internet, but I can't send picture messages or group text. Before the update I was able to send MMS just fine, but I had stopped using the phone for about 2 months. This is because there were to many issues with the OS for me to use it as my daily driver (no custom Launchers, can't have battery percentage in the notification bar, NFC didn't work with google pay, no face unlock). I saw that this update fixed all these things, so I quickly grabbed my phone and updated to it. And I can say that all of those issues have been resolved (well I don't know about google pay as I haven't gone to the store yet to test, but I guess it is). The thing is now, my MMS doesn't work. I have gone through all the messaging settings on the phone and looked at my APNs and made sure they were correct. Spent an 1 1/2 hour on the phone with T Mobile going over those same settings and APNs yesterday. I'm pretty sure the issue is the phone/update because the SIM works fine in my other phones. I really am hoping for another update or that someone has a quick fix because I would really like to make this phone my main phone. It's a great phone, with a good build quality and get specs. I got 5G on this thing and with the custom launcher, all the grips about the OS are pretty much mute. But it just seems to always have 1 (or more things) that don't work. Anyone else dealing with this or have any ideas? Below are my phone specs.
Model: NX659J
Red Magic OS: V3.0
Build Number NX659J_ENCommon_V3.13
Launcher: Nova Launcher
Message App: Messages by Google
Cellular Provider: T-Mobile
I'm on ATT in SoCal and am not having any issues with MMS.
Have you installed any VPN or ad block apps?
MMS working fine in Canada with v.3.13 - I'm using Textra though, but I'm sure Messages is working fine too.
APN settings would be my first suspect, otherwise, double check your carrier has it enabled for your account.
pOLLYpOCKET said:
I'm on ATT in SoCal and am not having any issues with MMS.
Have you installed any VPN or ad block apps?
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Nope. I had a couple different messaging apps on it, so I uninstalled those to make sure that those weren't causing the issue. I might just do a factory reset on it.
An Droid said:
MMS working fine in Canada with v.3.13 - I'm using Textra though, but I'm sure Messages is working fine too.
APN settings would be my first suspect, otherwise, double check your carrier has it enabled for your account.
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Click to collapse
I did all of the APN settings check and I have MMS enabled on my account. I ended up just doing a factory reset on the phone and now everything works. Thanks for you suggestions.
Hello everyone, I'm in Canada and as soon as I did the software upgrade to 3.13 3 days ago I can no longer connect to my mobile network for data and mms, calls and text work,WiFi is fine so far, I did a factory reset. I did call my provider and double checked that all was good on their end and apparently it is, except the fact that my EMEI number from my phone can not be entered on their system. I was wondering if that is the problem. Also setting up APN address does not work I get an error message " carrier does not allow APNs of type *. Any ideas of what is going on...
Thanks everyone

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