Related
Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
Iam no longer able to install any software from market place and get the following message. "Can't get this information at the moment.Please try later.
What &why is this message about ?Please help.
Thanks
did you soft reset? Also, how long as this been happening?
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
emesen said:
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
Click to expand...
Click to collapse
maybe marketplace is acting up.
You need to be logged in to windows live on phone and computer i believe.
I've seen that message occasionally. Generally power cycling the phone solves it.
rob_p said:
I've seen that message occasionally. Generally power cycling the phone solves it.
Click to expand...
Click to collapse
it's hasn't worked for me, i have reset my phone 3 times so far with countless power down cycles.
I have a sr with ms to see what's going on. I can download free apps but not paid apps, music, games etc.
waiting to hear from MS, lets see what happens.
I get this error from time to time when my Omnia switches from 3G to WiFi (and vice versa) A power cycle seems to be the only way to fix it.
same problem????????????
Have you enable cookies via settings? Try to uncheck that box, restart your phone and check it again.
May be also operator/network problem.
Very common thing indeed.
Check the regional settings on the device, on the computer with the Zune software and in your live account. If they are not the same you get this error message. I had the same problem and I was able to solve it due to the change of this settings.
I hope it will work for you too
i got this problem too! nothing you guys said has worked any other ideas?
Same problem here, looks like there is something going on with market.
Seems to be working now! i uninstalled some apps but could have been that it just decided to start working
that seems to be the fix. it was happening when the phone was trying to update the trial versions of apps. the only way to fix the problem is to delete the free trials... but that was a like a week ago n i havent ran into the problem again
Read in MS support forum there was some sever adjustment.
Ok, strange problem here...
My Note 2 no longer shows up in the web version of the Play store. All other devices - even ones I no longer own, are still there.
The Play store on my device works fine and I'm able to install and update apps without a problem.
This seems to coincide with the new layout of the web Play Store.
Does anyone have any suggestions on how to get my device back on the device list?
Got a reply from google... not impressed.
"I appreciate you patiently waiting. I've heard back from our specialist team and according to their records, it appears you may be using a rooted device. Unfortunately, our ability to troubleshoot issues with rooted devices is limited. They may have altered functionality depending on how the device has been modified and we're not able to see what's happening with the device. For assistance with rooted devices, we recommend contacting your device manufacturer or carrier. However, if you unroot your device and still encounter this issue, please let me know and I will be happy to take a look.
If your device isn't rooted, please let me know, and I'm happy to see what I can do to assist you further. Thank you for your understanding. "
Clear Play Store data and then log on again. Happened to me last time and this fixed it. Else, remove and re add Google account on device.
SenK9 said:
Clear Play Store data and then log on again. Happened to me last time and this fixed it. Else, remove and re add Google account on device.
Click to expand...
Click to collapse
It seemed to have magically corrected itself without me doing anything. I don't know what caused it, but if I find out, maybe I can remove some dead devices that I no longer own and are still listed under "My Devices" :laugh::good:
Not possible, unfortunately.
((if this is in the wrong place or has been covered before, I apologize...))
Hello all.
I just became the new owner of a family member's Samsung Galaxy S3 (AT&T). Already owning and tinkering with two xperia Ion's I wanted to have a little more freedom and experience Kitkat on the GS3.
I had no experience in unlocked bootloaders and all that, so I figured that I would let the Cyanogenmod Auto-Installer do the work for me and install CM11 on my device.
It worked great initially! No problems whatsoever aside from minor glitches here and there. As soon as I started installing some more apps and Xposed modules, I noticed that things were getting odd.
Eventually, my phone wouldn't connect to google's play services whatsoever. Despite countless resets of the phone itself and my modem/router, nothing seemed to help. Flushing the cache and dalvik didn't help either, nor did a factory reset. The issue kept coming back.
Thinking that perhaps another rom wouldn't have the problem, I installed C-Rom (which was based on 4.4.4 KK). It ran BEAUTIFULLY! It is sure one hell of a rom. But then, not too long after I had everything installed and running the way I wanted it to, it had the same errors as before.
I don't know how to explain the error other than the phone just generally messing up. I don't recall it ever having those issues on stock, but then again, it wasn't my phone on stock, and the first thing I did upon receiving it was put a custom rom on it.
But the error can only be explained as a general f***-up of the entire OS. Commands run brutally slow (I will launch the flashlight and it wont turn on until seconds, even minutes later. Alternatively, text messages take eons to send and receive, which I am positive is not an error on the AT&T side of things). Then, whenever I try to download or install an app from the play store, the application will download partially and then stall for what feels like eons. Some of the applications just stop there, and some I will find installed on the device some 30 minutes later. Not to mention that the signal icons on the quick setting tiles are all turned orange for some bizarre reason. Another bizarre issue is that no matter what, I can never launch the terminal to execute an htop, logcat, or anything! The terminal just stalls and eventually crashes, while it worked fine before.
I've checked online for errors similar to this, but haven't found anything that has helped the phone. Anyone out there who is willing to give this a crack or just point me in the right direction?
Thanks in advance.
benhofb said:
((if this is in the wrong place or has been covered before, I apologize...))
Hello all.
I just became the new owner of a family member's Samsung Galaxy S3 (AT&T). Already owning and tinkering with two xperia Ion's I wanted to have a little more freedom and experience Kitkat on the GS3.
I had no experience in unlocked bootloaders and all that, so I figured that I would let the Cyanogenmod Auto-Installer do the work for me and install CM11 on my device.
It worked great initially! No problems whatsoever aside from minor glitches here and there. As soon as I started installing some more apps and Xposed modules, I noticed that things were getting odd.
Eventually, my phone wouldn't connect to google's play services whatsoever. Despite countless resets of the phone itself and my modem/router, nothing seemed to help. Flushing the cache and dalvik didn't help either, nor did a factory reset. The issue kept coming back.
Thinking that perhaps another rom wouldn't have the problem, I installed C-Rom (which was based on 4.4.4 KK). It ran BEAUTIFULLY! It is sure one hell of a rom. But then, not too long after I had everything installed and running the way I wanted it to, it had the same errors as before.
I don't know how to explain the error other than the phone just generally messing up. I don't recall it ever having those issues on stock, but then again, it wasn't my phone on stock, and the first thing I did upon receiving it was put a custom rom on it.
But the error can only be explained as a general f***-up of the entire OS. Commands run brutally slow (I will launch the flashlight and it wont turn on until seconds, even minutes later. Alternatively, text messages take eons to send and receive, which I am positive is not an error on the AT&T side of things). Then, whenever I try to download or install an app from the play store, the application will download partially and then stall for what feels like eons. Some of the applications just stop there, and some I will find installed on the device some 30 minutes later. Not to mention that the signal icons on the quick setting tiles are all turned orange for some bizarre reason. Another bizarre issue is that no matter what, I can never launch the terminal to execute an htop, logcat, or anything! The terminal just stalls and eventually crashes, while it worked fine before.
I've checked online for errors similar to this, but haven't found anything that has helped the phone. Anyone out there who is willing to give this a crack or just point me in the right direction?
Thanks in advance.
Click to expand...
Click to collapse
It sounds like you're the modules you're installing are crashing your system. I'd suggest you do a clean flash of w/e rom you wanna rush (you seem to like C-rom) and run it clean for a few days. You can install apps and such but don't restore system apps and don't install modules.
If it runs fine after a few days, you can cherry-pick the modules you wanna use (make sure they're made for the sammy phones). Install one or two, test for a couple days and so on. You'll eventually find which one is messing with your system (if that's actually what's causing the problems).
All seems to be well now. I've isolated the problematic app after slowly restoring all my app data one at a time. I have since moved to a different rom (SOKP) and everything is going running smoothly! Surprisingly, it wasn't Xposed causing the issue, but a market app that displays system info similar to conky on Linux computers. Once I installed it, the system just crapped out. Signals dropped, the terminal froze, and none of my apps seemed to work properly. But once I uninstalled the app and reset my phone, all was well.
Thanks for pointing me in the right direction!
Hi!.
I've been having this annoying problem with Galaxy Wearable app for the last three days where the app crashes on launch every time. I've been trying to fix it all this time and i have tried different remedies that didn't help at all. I haven't the slightest clue what's wrong and i don't know where to ask for help so i figured i ask for it here first. I'll post a logcat if anyone is willing to help.
Here's what i've tried so far:
1. Cleared cache - Didn't fix the issue
2. Cleared storage - Didn't fix the issue
3. Complete reinstall of the Wearable app and services - Didn't fix the issue
4. Removed the Samsung account - Didn't fix the issue
5. Resetting the watch and setting it back up again - Didn't fix the issue
6. Tried 3 and 5 together - Didn't fix the issue
7. Did a clean install of ROM (Havoc 2.8) - Fixed the issue but it came back in about an hour
9. Rolled back to the previous build of Havoc (2.7) - Same as above, problem came back after some time
10. Dirty flashed 2.8 - Same
11. Restored to 2.8 and uninstalled a bunch of apps that i thought might be clashing with the Wearable app - Didn't fix the issue
ANY help would be much appreciated. I'm starting to think something is wrong with the watch itself.
EDIT: Never mind, i found what's going on. It's Samsung Pay that's making the app crash. I uninstalled it on a whim and now it works!!! Mods, kindly delete this thread.
How much memory your phone got? Try to close all other apps and then try. I have the same behave with other apps on my Moto phone.
Helhound0 said:
Hi!.
I've been having this annoying problem with Galaxy Wearable app for the last three days where the app crashes on launch every time. I've been trying to fix it all this time and i have tried different remedies that didn't help at all. I haven't the slightest clue what's wrong and i don't know where to ask for help so i figured i ask for it here first. I'll post a logcat if anyone is willing to help.
Here's what i've tried so far:
1. Cleared cache - Didn't fix the issue
2. Cleared storage - Didn't fix the issue
3. Complete reinstall of the Wearable app and services - Didn't fix the issue
4. Removed the Samsung account - Didn't fix the issue
5. Resetting the watch and setting it back up again - Didn't fix the issue
6. Tried 3 and 5 together - Didn't fix the issue
7. Did a clean install of ROM (Havoc 2.8) - Fixed the issue but it came back in about an hour
9. Rolled back to the previous build of Havoc (2.7) - Same as above, problem came back after some time
10. Dirty flashed 2.8 - Same
11. Restored to 2.8 and uninstalled a bunch of apps that i thought might be clashing with the Wearable app - Didn't fix the issue
ANY help would be much appreciated. I'm starting to think something is wrong with the watch itself.
EDIT: Never mind, i found what's going on. It's Samsung Pay that's making the app crash. I uninstalled it on a whim and now it works!!! Mods, kindly delete this thread.
Click to expand...
Click to collapse
Yep had the same exact problem the other day after upgrading to Android 10. There's another thread in here where I found the same issue (it's throwing a java ClassNotFound exception on mine). It's especially nefarious because they sideload the pay plugin so you won't see it if you're uninstalling via the play store, and it's not sorted alphabetically with the other Samsung apps so you might not even see it if you're searching manually.
I say nefarious because depending on how bad the crash is (background task vs UI), they may not be able to even push an automatic fix since they're not using the play store. Seems like a pretty terrible approach to me.
Sent from my Pixel 2 using Tapatalk
oxygenes said:
How much memory your phone got? Try to close all other apps and then try. I have the same behave with other apps on my Moto phone.
Click to expand...
Click to collapse
I got 3 gigs and not even half of it being used at idle. And i don't really do memory intensive stuff on my phone anyway. The issue was definitely Samsung Pay. if anyone has this issue where you're running Pie and are rooted with any version of magisk, uninstall Pay. It's been a few days and i haven't had this issue repeat even once.
shmaque said:
Yep had the same exact problem the other day after upgrading to Android 10. There's another thread in here where I found the same issue (it's throwing a java ClassNotFound exception on mine). It's especially nefarious because they sideload the pay plugin so you won't see it if you're uninstalling via the play store, and it's not sorted alphabetically with the other Samsung apps so you might not even see it if you're searching manually.
I say nefarious because depending on how bad the crash is (background task vs UI), they may not be able to even push an automatic fix since they're not using the play store. Seems like a pretty terrible approach to me.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
I just uninstalled Pay from the app list in settings and rebooted. If there is a sneaky sideloaded plugin somewhere, it doesn't seem to be interfering with the Wearables app anymore.
And I guess you're right about this being a terrible approach. But Pay isn't even supported where i currently live so my question is WHY even sideload it on a device being used in an unsupported region... Such a waste of resources.