Develop Bugs

[Q] Back to full stock with s-on

Hi guys,
need your help.
I have Europe M9, with S-ON.
Rooted it, and installed TWRP, installed custom rom.
How to revert it to full stock? I have sold the phone, and now buyer wants it back to way it were.
Thanks.

Thankfully it's pretty easy; just download your carrier specific RUU to restore to full stock. It's a Windows executable that completely wipes & return your phone to factory state.

I have bought it in Telenor Serbia it was on 1.32.401.15. Should I use any Europe RUU, or do I need to find one exact to match my carrier, and-or my firmware version?
sorry if being noob, but cannot understand this HTC's nonsense (s-on/s-off, cid, hboot...) thats the exact reason why I have sold it. to complicated for me...
I just want it up and running, and trust me, I will never EVER buy another HTC again.

acasmc said:
I have bought it in Telenor Serbia it was on 1.32.401.15. Should I use any Europe RUU, or do I need to find one exact to match my carrier, and-or my firmware version?
sorry if being noob, but cannot understand this HTC's nonsense (s-on/s-off, cid, hboot...) thats the exact reason why I have sold it. to complicated for me...
I just want it up and running, and trust me, I will never EVER buy another HTC again.
Click to expand...
Click to collapse
Since there are two different versions of your firmware and I don't know which one is the correct one for you I would suggest you to use this firmware and downgrade to 1.32.401.8. This works because the aboot has not been updated until now. The process itself is very easy:
Download the RUU
Rename it to 0PJAIMG.zip (that's a zero at the beginning not an O)
Copy the file on an external SD card that is formatted to fat32 and not bigger than 32 gb
Boot into download mode
Follow the instructions that are shown on your M9's screen
Congratulation you are now back on stock rom and firmware
You have to use either this way or the fastboot flashing method since there are no RUU executables for the european version.
Btw: No one here forced you to buy the M9. Since it's simply a matter of taste it's up to you which device you choose. I personally prefer HTC's user friendliness in regard to bootloader unlock and rooting (compare it for example with Samsung's Knox system). But this is not the right place for that debate.
Edit: Since my phone is S-OFF I'm not completely sure but you might have to relock your bootloader or step 5 might no work properly.

I have the same problem, i wanna know how to restore it to full stock, i need it just in case something happens to phone and i need to use my waranty. I'm also on telenor serbia. Any detailed instructions would be much appreciated. And one more thing, will i be able to recevie OTA updates even though its rooted ?

Djomla87 said:
And one more thing, will i be able to recevie OTA updates even though its rooted ?
Click to expand...
Click to collapse
Root by itself doesn't prevent OTAs, but changes to the recovery do. As far as I know, acquiring root (for this device) always involves flashing a custom recovery. So OTA aren't possible until the stock recovery is restored.

Do I need to have sd card, or can I flash it from pc using adb?
I have already tried this method, and fastboot gave me an error 22? Maybe I got wrong firmware. Will try again, thanks.

computerslayer said:
Root by itself doesn't prevent OTAs, but changes to the recovery do. As far as I know, acquiring root (for this device) always involves flashing a custom recovery. So OTA aren't possible until the stock recovery is restored.
Click to expand...
Click to collapse
Ok so how do i restore stock recovery?

You flash stock recovery zip that can be found on xda.

acasmc said:
You flash stock recovery zip that can be found on xda.
Click to expand...
Click to collapse
What version ?

As far as I know, there is only one. Search in forums.

This is what I get when try to flash from adb.
used the file from post on first page,

try this RUU: http://androidruu.com/getdownload.p...6.02.50306G_2_F_release_429340_signed_2_4.exe

I'm also interested if it's possible to go back to stock from a S-ON with RUU_HIMA_UHL_L50_SENSE70_HTC_Europe_1.32.401.17_Radio_01.01_U11440261_56.02.50306G_2_F_release_429340_signed_2_4.exe
Good to know basis

dondavis007 said:
I'm also interested if it's possible to go back to stock from a S-ON with RUU_HIMA_UHL_L50_SENSE70_HTC_Europe_1.32.401.17_Radio_01.01_U11440261_56.02.50306G_2_F_release_429340_signed_2_4.exe
Click to expand...
Click to collapse
If you are S-ON you can only flash a RUU for your carrier and device. If that's the correct RUU for your phone, it will do it.

iElvis said:
If you are S-ON you can only flash a RUU for your carrier and device. If that's the correct RUU for your phone, it will do it.
Click to expand...
Click to collapse
The question is where can you find correct RUU from specific carrier

So if you're an European open you can't really flash without s off?
Skickat från min HTC One M9 via Tapatalk

Djomla87 said:
The question is where can you find correct RUU from specific carrier
Click to expand...
Click to collapse
There is a RUU list in the General forum. Not all configurations have RUUs, unfortunately, as it has always been with HTC.
http://forum.xda-developers.com/one-m9/general/htc-one-m9-dump-t3060545

By far the easiest way for the inexperienced is to use the windows exe version linked to a few posts ago .
If you're on 1.32.401.15 then simply flash 1.32.401.17 using the exe version. Simply run windows program and follow on screen prompts .
Main limitation if you're S on is it will only allow upgrade that is to go to higher number as described .
I think there is also a 1.32.401.8 exe but that's an earlier version so if you tried to use that and you were on higher version such as 1.32.401.15 then it wouldn't allow unless you had obtained S off.
Sent from my HTC One M9 using XDA Free mobile app

One more thing, i received lates OTA update, but it wont instal because recovery isnt stock. I found stock signed, when i flash it will the phone factory reset or not ?

Mobile data doesn't work because of RUU?

Hi guys,
So I get my second HTC One M9.
I bought my two phones from Germany and I'm from Portugal.
My first one was an European version and I was able to change Recovery and ROM with S-ON.
My second one was a little different, it comes with CID "O2___102" (branding O2 from Germany) and because I have a higher RUU version, now HTC blocks download mode to prevent custom developments... so I'm not able to install a new Recovery and consequently a new ROM.
So I need to do S-OFF, my main concern is...
1) Everything works, but Mobile Data is not working (I select this option but no icon appears in notification bar and no Internet at all)... Is this related to this RUU ("O2___102") or what can I do to make it work?
2) Will I get Mobile Data working with other RUU (I want European RUU)?
Thank you in advance!

You only have to enable OEM Unlock in Developer Options. HTC doesn't block anything. Only a new securitys feature has been added which demands that extra step during the unlock. Thant means you don't need S-OFF (unless you want to get rid of the branded firmware).
Are you sure that you set up your APN correctly? I don't think that the O2 firmware is the reason for your lack of mobile internet.
Oh and just to clarify some terms: You're talking about firmware and firmware versions. A RUU is an *.exe or a*.zip file which restores the stock rom and reflashes the corresponding firmware.

Hi @Flippy498,
I have enable that option as well.
I think HTC unables to downgrade firmware since version 2.10 and I need it to install the recovery I want. Otherwise it stay stuck in "download mode" with 100% installed but unable to reboot (If I reboot manually no Recovery is installed).
I didn't try to correct the APN because every phones always recognize and do that automatically for me... I need to try that.
EDIT: Fixed!! Tried VPN now working and I was able to install new Recovery, now I'm installing a new ROM. Thanks!

Blutrünstig said:
I think HTC unables to downgrade firmware since version 2.10 and I need it to install the recovery I want. Otherwise it stay stuck in "download mode" with 100% installed but unable to reboot (If I reboot manually no Recovery is installed).
Click to expand...
Click to collapse
I don't understand what you're trying to do. Downgrades have never been possible with S-ON*. You simply need to unlock the bootloader via HTCdev and afterwards you need to flash TWRP 2.8.7.1-CBTB-B1. Since I had to flash TWRP on version 2.10.206.2 for being able to create a TWRP backup for my collection I know that it is possible.
* Well, except for the downrade from 1.32.<EnterYourSKUhere>.15 to the firmware version the phone was originally sold with (for the WWE SKU it was 1.32.401.8).
Edit: Looks like you edited your last post while I was typing this one. I'm glad that you reached your goal but I still don't understand what you tried to do...

Updating to Android 6.0 not possible?

Hello,
I am in need of some help.
2 weeks ago i bought the HTC One M9.
A few days ago the update to android 6.0 message popped up.
I have probably tried updating it like 15 times already, but everytime the first part is downloaded, and my phone reboots, after 1/4th of the updating it shows a red triangle with an exclamation point in it.
I have tried wiping the cache, it didn't help.
Honestly i don't have a clue what's wrong, or where i can find out what went wrong, so i would really appriciate all the help i can get.
Example of what happens:
malmgrens [dot] org/bilder/htc_recovery_mode [dot] jpg

A few more details will be helpful:
- what variant do you have (locale & carrier)?
- is your phone modified (ie, custom recovery and/or root)?
In order to take an over-the-air update, the phone must be completely stock. If it is not, you'll need an RUU to restore your phone to stock (be sure to backup your information first). Then you'll be able to take the OTA update.

computerslayer said:
A few more details will be helpful:
- what variant do you have (locale & carrier)?
- is your phone modified (ie, custom recovery and/or root)?
In order to take an over-the-air update, the phone must be completely stock. If it is not, you'll need an RUU to restore your phone to stock (be sure to backup your information first). Then you'll be able to take the OTA update.
Click to expand...
Click to collapse
Hey, thanks so much for your reply
I am pretty sure i got the dutch version, it might be belgium.
The carrier is vodafone.
I am pretty sure its not rooted etc, since i didn´t do anything with it.
What does stock and RUU mean?(I am a total noob with this.)

appie.0606 said:
Hey, thanks so much for your reply
I am pretty sure i got the dutch version, it might be belgium.
The carrier is vodafone.
I am pretty sure its not rooted etc, since i didn´t do anything with it.
What does stock and RUU mean?(I am a total noob with this.)
Click to expand...
Click to collapse
Hi there,
To clarify - your phone boots to its current software with no problem, right? If so, it would be a wise thing for you to determine your MID (model ID) and CID (carrier ID). There are a number of guides - Google is your friend. I recommend looking up ADB installation, your OS (Mac, Windows, Linux) and going from there.
Once you know your MID & CID, we can help you find out what firmware is available for you.
To learn about RUUs, VenomROM has a great page that explains about what they are and how to use them.
Peace,
Computerslayer

computerslayer said:
Hi there,
To clarify - your phone boots to its current software with no problem, right? If so, it would be a wise thing for you to determine your MID (model ID) and CID (carrier ID). There are a number of guides - Google is your friend. I recommend looking up ADB installation, your OS (Mac, Windows, Linux) and going from there.
Once you know your MID & CID, we can help you find out what firmware is available for you.
Peace,
Computerslayer
Click to expand...
Click to collapse
Yes my phone boots to current software without any problems right now.
Some info i found:
CID: VODAPE17
MID did not show for some reason. I tried multiple ways using adb shell and fastboot, but shell doesnt show anything and fastboot gets stuck at waiting for device.
Is finding my MID nessecary to fix this update problem? If so how can i find it?

Power of your M9
Power on & press at the same time to enter in the bootloader, volume -
on the top of the screen, is it writed locked or unlocked?
You can see more information in download mode...

bzhmobile said:
Power of your M9
Power on & press at the same time to enter in the bootloader, volume -
on the top of the screen, is it writed locked or unlocked?
You can see more information in download mode...
Click to expand...
Click to collapse
Hey thanks for your reply.
It says unlocked. Is that normal or could it be an/the issue?

If you are unlocked, it's related to your issue.
You have to flash a RUU to be "stock" and ready for the OTA...

bzhmobile said:
If you are unlocked, it's related to your issue.
You have to flash a RUU to be "stock" and ready for the OTA...
Click to expand...
Click to collapse
Alright, so if i understand correctly i can flash a RUU (whatever it is lol) without having to backup without doing a clean install. The phone wont wipe my data?
Would this guide be what you mean?
how-to-flash-ruu-firmware-htc-one-m9/
from naldotech
com

If you flash an RUU....your device will be wiped clean....as it came out of the box...
Then you can OTA on a clean....stock rom....g

The Thread is a good one.
More explication of what is needed in post2 or post 3 of TWRP thread (about Google's new limitation for the OTA).
Beware flashing a RUU will wipe everything, don't forget to backup all you take care...

HTC One M8 Marshmallow update gone wrong? HELP!

Alright, I will start at the beginning. I plugged my phone into my PC. HTC Sync manager popped up and told me there was an update for my device. So I was excited knowing it was the Marshmallow update. Everything was going smooth until my cable disconnected while it was installing. It failed and my phone was doing nothing. So like an idiot, I rebooted it.. Now my phone will not go past the HTC logo on boot. I tried wiping the cache partition from Android Recovery but no luck. I'm not really sure what to do at this point. My phone was not rooted, and it is *Locked*. I just want my phone back.. Any help would be so much appreciated, because I'm pretty unsure of what to do.
By the way I am not worried about saving what is on the phone. It's the HTC One M8 (Verizon).

Hi,
I'm a beginner here myself but based on what I read lately it might be possible to go into fastboot mode and flash a Lollipop RUU file.
You'll need a couple of tools on your PC (adb and fastboot) and a step by step guide, both easy to find with a quick search. The harder part is to locate the appropriate file to flash, at least I have trouble with that piece...
Good luck !

Gnondpom said:
it might be possible to go into fastboot mode and flash a Lollipop RUU file.
Click to expand...
Click to collapse
Depends on how far it got in the update. If enough of the MM update installed, LP may constitute a "downgrade", which is not allowed unless you have s-off. In that case, OP may need to use the Marshmallow RUU. But I agree, that RUU is the best bet. RUU will wipe the phone, but I think we're past the point of trying to recovery data at this point, anyway.
TO the OP, what does it say for OS number on the bootloader screen?
Presumably, the phone is s-on, as it sounds like it was never modified?
The Verizon RUUs are here: http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
Another option to flashing the RUU using fastboot, is to put the RUU zip on an SD card (if you have one) and flash. Instructions are in the link (Option 2). This is probably easiest of the options (again, assuming you have an SD card), especially if you don't have fastboot setup, and aren't familiar with it).

redpoint73 said:
Depends on how far it got in the update. If enough of the MM update installed, LP may constitute a "downgrade", which is not allowed unless you have s-off. In that case, OP may need to use the Marshmallow RUU. But I agree, that RUU is the best bet. RUU will wipe the phone, but I think we're past the point of trying to recovery data at this point, anyway.
TO the OP, what does it say for OS number on the bootloader screen?
Presumably, the phone is s-on, as it sounds like it was never modified?
The Verizon RUUs are here: http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
Another option to flashing the RUU using fastboot, is to put the RUU zip on an SD card (if you have one) and flash. Instructions are in the link (Option 2). This is probably easiest of the options (again, assuming you have an SD card), especially if you don't have fastboot setup, and aren't familiar with it).
Click to expand...
Click to collapse
OS # is (6.21.605.3) The update was just about finished before it disconnected. So I believe you are correct. I don't mind data loss, would rather just get the device functional again.
It is S-ON, it was never modified in any way. I will check out the links and see what I can do. Thank you for all the info!:good:

HTC RUU exe file can't get beyond InstallShield Wizard

HTC 10
S-Off CID
BS_US001
Android 7.0 July 1, 2017 security patch
Kernel [email protected] #1 SMP PREMEPT
Baseband [email protected]_76.02_F
Build 2.51.617.1 8.0_g CL942117 release-keys
Bootloader unlocked and rooted with SU
TWRP 3.1.1
Recently installed Viper10 5.11.0 ROM. Trying to return to stock but cannot. I have tried running several HTC RUU exe files (including RUU_PERFUME_WL_N70_SENSE80GP_MR_NA_Gen_Unlock_2.41.617.3 RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.21
PMEWL_2.51.617.32_NoWipe_TWRP3110).
Nothing works. The RUU files start InstallShield Wizard but when it gets end of the progress bar, the wizard stops and nothing else happens. I've Run As Admin and disabled AV/Firewall. Nothing.
I've tried to install zip versions of same RUU files, both using Fastboot and moving to internal/card storage of the phone. No ZIP file will return unit to stock.
Using the RUU should be the best option but the RUU file always fails when the Wizard's progress bar gets to the end. Why does the RUU fail every time?

Refer to this thread to change your CID to verizon.
https://forum.xda-developers.com/verizon-htc-10/how-to/guide-convert-unlocked-to-verizon-t3380615

adamocca said:
HTC 10
S-Off CID
BS_US001
Android 7.0 July 1, 2017 security patch
Kernel [email protected] #1 SMP PREMEPT
Baseband [email protected]_76.02_F
Build 2.51.617.1 8.0_g CL942117 release-keys
Bootloader unlocked and rooted with SU
TWRP 3.1.1
Recently installed Viper10 5.11.0 ROM. Trying to return to stock but cannot. I have tried running several HTC RUU exe files (including RUU_PERFUME_WL_N70_SENSE80GP_MR_NA_Gen_Unlock_2.41.617.3 RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.21
PMEWL_2.51.617.32_NoWipe_TWRP3110).
Nothing works. The RUU files start InstallShield Wizard but when it gets end of the progress bar, the wizard stops and nothing else happens. I've Run As Admin and disabled AV/Firewall. Nothing.
I've tried to install zip versions of same RUU files, both using Fastboot and moving to internal/card storage of the phone. No ZIP file will return unit to stock.
Using the RUU should be the best option but the RUU file always fails when the Wizard's progress bar gets to the end. Why does the RUU fail every time?
Click to expand...
Click to collapse
What does it say next to CID, MID, and OS in bootloader mode?
You are S-Off, so instead of running an RUU, you can flash a no-wipe firmware package (an RUU will wipe your phone). With that information I can link you to a no-wipe firmware, with instructions to flash it.

Thanks, but I don't want to change CID to Verizon. It's a GSM phone, not CDMA. It's unlocked (617). But I do understand the confusion. The HTC Dev site downloads an RUU that is seemingly for Verizon even though it's listed under the Unlocked Phone section.

Thanks. Bootload mode shows CID as BS_US001, MID as 2PS650000 and OS as 2.51.617.32. I have tried to flash (using both TWRP and Fastboot) a no-wipe firmware (namely PMEWL_2.51.617.32_NoWipe_TWRP3110) but it hasn't returned me to stock. Nothing takes and the only thing I can do to revive the phone is reflash (using TWRP) the Viper10 rom. I can live with the Viper10 rom but I'd like to return to stock so I can get HTC OTA, etc. I figure the most likely way to accomplish this is to use the HTC Dev RUU but, as mentioned, it never gets past the InstallShield Wizard.
Interesting that the Bootloader shows a different OS version than checking through the phone's software. In any event, I am definitely running Viper10 and it uses an older Build as its base.

adamocca said:
Thanks. Bootload mode shows CID as BS_US001, MID as 2PS650000 and OS as 2.51.617.32. I have tried to flash (using both TWRP and Fastboot) a no-wipe firmware (namely PMEWL_2.51.617.32_NoWipe_TWRP3110) but it hasn't returned me to stock. Nothing takes and the only thing I can do to revive the phone is reflash (using TWRP) the Viper10 rom. I can live with the Viper10 rom but I'd like to return to stock so I can get HTC OTA, etc. I figure the most likely way to accomplish this is to use the HTC Dev RUU but, as mentioned, it never gets past the InstallShield Wizard.
Interesting that the Bootloader shows a different OS version than checking through the phone's software. In any event, I am definitely running Viper10 and it uses an older Build as its base.
Click to expand...
Click to collapse
Software in setting> about is your ROM base, OS in download mode is your firmware version.
Do you have HTC Sync installed on your PC? Try uninstalling it and running the RUU again. You could also try running it while your phone is booted to download mode.

Yup, I've installed fresh drivers via HTC Sync and the PC recognizes the phone no problem.
ADB and fastboot also see the phone. I've tried the RUU in download mode,
bootloader and even OEM rebootRUU. Nada. In all cases the RUU InstallShield Wizard starts and then stops when it reaches the end of the progress bar. It never even gets to the actual RUU install routine (which I've used in the past with my HTC M9, so I know how it works when it flashes correctly). I'm running out of ideas. I'm happy with Viper10, if I can't get back to stock.

Try this https://www.reddit.com/r/htc/comments/2vxite/ruu_exe_file_doesnt_load_closes/colxuoy/
I've had the same problem while running on win 10 ltsb 2016 and this seemed to fix the problem.

adamocca said:
Thanks. Bootload mode shows CID as BS_US001, MID as 2PS650000 and OS as 2.51.617.32. I have tried to flash (using both TWRP and Fastboot) a no-wipe firmware (namely PMEWL_2.51.617.32_NoWipe_TWRP3110) but it hasn't returned me to stock. Nothing takes and the only thing I can do to revive the phone is reflash (using TWRP) the Viper10 rom. I can live with the Viper10 rom but I'd like to return to stock so I can get HTC OTA, etc. I figure the most likely way to accomplish this is to use the HTC Dev RUU but, as mentioned, it never gets past the InstallShield Wizard.
Interesting that the Bootloader shows a different OS version than checking through the phone's software. In any event, I am definitely running Viper10 and it uses an older Build as its base.
Click to expand...
Click to collapse
If your OS says 2.51.617.32, then you are on the latest firmware now. Seems like the no-wipe firmware worked after all. The firmware won't return you to stock.
If you want to go back to stock and not just update your firmware, you could try flashing a 2.51.617.32 RUU.zip via your extSD instead of running the RUU.exe.
I can upload the RUU.zip if you need it.

Thanks again for the help. I have the following RUU downloaded from the HTC Dev site: RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
I also found what I believe is the ZIP version of that RUU: 2PS6IMG_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
I've tried both running the RUU.exe and flashing the ZIP from my externalSD. No luck with either. Viper10 stays stubbornly stuck as my ROM. If you have a better ZIP, I'd be happy to try that too.

Thanks. I saw this suggestion as well in my hunt for a solution.
I've reloaded every.... possible... redistributable... with no success.
At least my C++ Visual Studio redistributables are up to date.
I can't even get the the license acceptance screen on the RUU install wizard.
I crash out before then.

Thanks. I found the same suggestion in my hunt for a solution.
I've updated every single redistributable... with no success. At least my PC is up-to-date with C++ Visual Studio. :-/

adamocca said:
Thanks again for the help. I have the following RUU downloaded from the HTC Dev site: RUU_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
I also found what I believe is the ZIP version of that RUU: 2PS6IMG_PERFUME_WL_N70_SENSE80GP_VZW_MR_NA_Gen_Unlock_2.51.617.32
I've tried both running the RUU.exe and flashing the ZIP from my externalSD. No luck with either. Viper10 stays stubbornly stuck as my ROM. If you have a better ZIP, I'd be happy to try that too.
Click to expand...
Click to collapse
First of all, you should use the reply/quote button when responding to a comment. It makes it easier to tell who you are replying to, and who you are replying to will get a notification about it.
Okay, delete any RUU.zips you already have on your ext SD
Download this
Rename it by deleting everything in the name of the .zip except for 2PS6IMG (and .zip of course) and place it onto your ext SD card
Boot to download mode and your phone will recognize the .zip and prompt you to press volume up to confirm the flash. Do that
When the flash is complete your phone will ask you to press power to reboot. Do that
After the RUU has flashed, either delete the .zip or rename it again to something else (add _2.51.617.32 to the name so you know what it is). If you don't do that, every time you boot to download mode your phone will try to update again.
Good luck!

xunholyx said:
First of all, you should use the reply/quote button when responding to a comment. It makes it easier to tell who you are replying to, and who you are replying to will get a notification about it.
Okay, delete any RUU.zips you already have on your ext SD
Download this
Rename it by deleting everything in the name of the .zip except for 2PS6IMG (and .zip of course) and place it onto your ext SD card
Boot to download mode and your phone will recognize the .zip and prompt you to press volume up to confirm the flash. Do that
When the flash is complete your phone will ask you to press power to reboot. Do that
After the RUU has flashed, either delete the .zip or rename it again to something else (add _2.51.617.32 to the name so you know what it is). If you don't do that, every time you boot to download mode your phone will try to update again.
Good luck!
Click to expand...
Click to collapse
Tada! That worked. I was able to flash the ZIP you sent and restored to stock 2.51.617.32. I still have no idea why the RUU exe file won't work but as usual there is more than one way to skin a cat -- or in this case, flash an HTC 10. Also not sure why prior attempts to flash a ZIP from the external SD didn't work.
Thanks for all your help (and patience).

adamocca said:
Tada! That worked. I was able to flash the ZIP you sent and restored to stock 2.51.617.32. I still have no idea why the RUU exe file won't work but as usual there is more than one way to skin a cat -- or in this case, flash an HTC 10. Also not sure why prior attempts to flash a ZIP from the external SD didn't work.
Thanks for all your help (and patience).
Click to expand...
Click to collapse
You are welcome
I'm not sure what was going on with the .exe not working, but I knew this would.
I'm glad that I could help.

xunholyx said:
First of all, you should use the reply/quote button when responding to a comment. It makes it easier to tell who you are replying to, and who you are replying to will get a notification about it.
Okay, delete any RUU.zips you already have on your ext SD
Download this
Rename it by deleting everything in the name of the .zip except for 2PS6IMG (and .zip of course) and place it onto your ext SD card
Boot to download mode and your phone will recognize the .zip and prompt you to press volume up to confirm the flash. Do that
When the flash is complete your phone will ask you to press power to reboot. Do that
After the RUU has flashed, either delete the .zip or rename it again to something else (add _2.51.617.32 to the name so you know what it is). If you don't do that, every time you boot to download mode your phone will try to update again.
Good luck!
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Hello! I am having the same issue; however, I am S-ON. Do you have the RUU of the file you referenced? Many thanks!

dburger66 said:
Hello! I am having the same issue; however, I am S-ON. Do you have the RUU of the file you referenced? Many thanks!
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That is the RUU I linked.
You could get the RUU.exe that you can run from your PC from HTC's official US website here.
But if you want to flash from SD that's the one. It works with S-On as well.

xunholyx said:
That is the RUU I linked.
You could get the RUU.exe that you can run from your PC from HTC's official US website here.
But if you want to flash from SD that's the one. It works with S-On as well.
Click to expand...
Click to collapse
Thank you!

xunholyx said:
That is the RUU I linked.
You could get the RUU.exe that you can run from your PC from HTC's official US website here.
But if you want to flash from SD that's the one. It works with S-On as well.
Click to expand...
Click to collapse
Does this require an external sdcard?
Thanks

redesignni said:
Does this require an external sdcard?
Thanks
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Click to collapse
No. You can run the .exe on your PC, or flash the .zip in fastboot with
fastboot flash zip 2PS6IMG.zip after renaming it to 2PS6IMG.zip