Can't install Wi-Fi apps - One (M9) Q&A, Help & Troubleshooting

I've been having this problem for about a week now. When I try to install an app that requires Wi-Fi I'm unable to install it on Wi-Fi or mobile data. It started when I flashed the inverted play store. So I wiped everything and installed insertcoin 1.6.0 and even like that I'm still getting the problem. I already tried uninstalling updates to the play store and clearing cache and data but still nothing. I can install any other app except if it requires Wi-Fi it'll give me error 963. Anybody else had this before. I was reading on the M8 forums that some of them have run into this problem but they just cleared data or uninstalled updates to play store and it worked for them

Here's another screenshot. Don't know how to fix this

After uninstalling updates and clearing the cache, did you try completely removing the Play Store from your device and then reinstalling? If you don't have the option to uninstall, you can use Titanium Backup. To reinstall, you can get the apk from here:
http://forum.xda-developers.com/showthread.php?p=34243799

Related

cannot install apps from Market

In the past few days my EVO 4G has started to have an issue with installing or updating apps from the PLAY STORE (Market). It will download to 100% but never start the install process. If I press cancel and then use root explorer to find the app download and then click on it, I get a PARSE ERROR. what is causing the google play store not to start the install process after download? I have tried clearing dalvik cache, regular cache,. play store data and cache, google services fraimwork data, download manager data.. nothing make it start the install process...
Any help would be appreciated.....
Update: I just tried to download and an update.. it got stuck sat 100% .. I am using MIKG 3.11 ROM ... I used task manager and CLICKED the X next to the play store and it then started to install the update.. what is causing this? This trick doesnt always work....
ofh iodedio
I've had this sort of issue on other ROMs before, but they never seem to be persistent. Reflashing is usually my solution...
Try clearing your cache first through recovery?
vdude8 said:
I've had this sort of issue on other ROMs before, but they never seem to be persistent. Reflashing is usually my solution...
Try clearing your cache first through recovery?
Click to expand...
Click to collapse
if you saw what I wrote, I did clean the cache.. and I am NOT reflashing... I dont think its a issue with my flash as it has been working for months.. this just started a few days ago. HOWEVER it seems if I let it download to 100%, then wait a few minutes then kill the play store (market), then it installs the app or the update
any other ideas??

Apps won't download from Play Store

I can no longer download apps from the google play store. I press download, it says "Downloading...", the loading bar has small lines going across it, but progress never starts, and it sits there like this. Does anyone know how to fix this? I am running Tiny CM10.1.
My problems with the play store were solved when I wiped and reinstalled from scratch. This a sudden thing, or have you made any changes lately?
Others have also reported success by going in to Apps Management and choosing "Clear Data" for the Google Play Store. (There's also a Google Play Services in the list...not sure if it's necessary to clear that, too.)
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
c_raethke said:
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
Click to expand...
Click to collapse
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.
I never had this problem until recently and it's happened several times now. It seems to happen after a major change to my system ie rom update or multiple app updates or Tibu restore I not really sure. I tried several methods of un-installing & re-installing the play store app and wiping it's cache and data with varying degrees of success.
What has worked every time without fail is a complete cache wipe with "CacheMate for root users" app.
Sent from my cm_tenderloin using Tapatalk 2

Update from Play Store could not be downloaded due to an error (497)

Yeah, That's what I got when I tried to update my apps this morning. so I tried wipe cache, wipe dalvik cache, fix permissions, deleting my account and adding it again, and lastly I've reflash my cusrom, the latest gapps (20130615), new kernel. but it still couldn't fix them I've even wipe the play store data, and force stop it. but it still occurs to me and now I'm stuck in condition where I can't downloading any apps from play store.
please help me???
here is the proof of my problem.
Estherzilla said:
Yeah, That's what I got when I tried to update my apps this morning. so I tried wipe cache, wipe dalvik cache, fix permissions, deleting my account and adding it again, and lastly I've reflash my cusrom, the latest gapps (20130615), new kernel. but it still couldn't fix them I've even wipe the play store data, and force stop it. but it still occurs to me and now I'm stuck in condition where I can't downloading any apps from play store.
please help me???
here is the proof of my problem.
Click to expand...
Click to collapse
I have that happen some times. I dont exactly know the reasoning but it seems like a overload of the server or your account when trying to re-add everything. Try to do a complete clean flash and put a rom on with the latest official gapps which are from the 1st of march and not June. When you load everything up, as soon as you click finish and it goes into the phone, go to the play store and stop all updates and downloads of apps so it will just have whatever you have pre-installed from the rom and gapps. You may need to watch the phone for a minute or two since it will update the playstore and then try to update/download apps again which you need to stop. Once this happens, try to install any one singular app and see if its successful.
turns out I use a proxy in my wifi settings. after I'd turned it to none, it's working like before now... but the only problem now: my device is undetected at google play website on PC

Google Playstore 489 error not going away.

I tried almost everything. Cleared Google Playstore cache, data and Google services framework Data, cache and download manager cache ..hard reset my phone. But still same issue. Tried adding my Google account again and removing. Switched on vpn and tried without VPN but nothing works.
I'm able to download apps on mobile network but with wifi running I get this error 489.
Using everything stock and its an international version.
Sent from my Nexus 5 using XDA Free mobile app
anyone ?
You're not supposed to clear the data for Google services framework. I would recommend a factory reset at this point.
I'm getting the same issue on mine. I've done everything you've done except for the reset. It's sort of random, on mine, which apps will download and which ones won't. I can still download/update some apps, but not others.

Play App Update do not install (download is ok ...)

Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...

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