Screen issue - Sprint Samsung Galaxy Note II

I'm helping a friend out with her Sprint Note 2. She left it in her car during a hot day and said afterwords the screen was black. She said she could still see the screen, but then dropped the phone. She said it wasn't a high fall/drop and it didn't see hard, but there is one hairline crack in the screen. But now the screen doesn't come on at all. She still gets calls and notifications, but can't see anything. She can even answer a call by swiping her screen when it rings. My question: Does she need a new screen? I was thinking about opening it up to see if anything is loose. Would that be possible? I had a similar issue with my old At&t note, but I know that I dropped it hard and it had a few major cracks. I also know this probably sounds like a noob question too, but I'm hoping I can help her out with it.
Thanks for any help. Much appreciated!

Well I am pretty sure you need to replace the lcd. Hot is very bad when it coms to lcd displays. I would suggest getting the full replacement with lcd and digitizer unless you have done this a few times. It is very easy to break the digitizer while separating the two. Check ebay and you should be able to find what you need. If you are unsure that the item is what you need post a link to it and i will check it for you.
Sent from my SPH-L900 using XDA Premium 4 mobile app

Thanks. That's what I thought. I'm familiar with the piece because I was looking for a screen assembly for my At&t Note 2 last year. You've confirmed my thoughts. Thanks!
Sent from my SPH-L720 using XDA Free mobile app

Related

[Q] Broken touch pad

I dropped my phone the other day and had thought the case had protected it since there were no scratches, but I guess not. The touch pad (the black square beneath the screen) will respond to swipes like normal but I cant press it in =/ Before I disassemble my phone I figured I would ask if anyone had any suggestions.
So if you have any ideas it would be greatly appreciated.
send it for replacement... Don't break it apart when you can still send it in. Tell customers services that you where using it one day and realize that it won't work. Are you from a g2?
Sent from my HTC Vision using XDA Premium App
Yea its the G2, but I have had it since pre order, its probably to long ago to send it in now.
Yeah, I'm having a very similar issue. Mine clicks, and clicks register with the OS, but it's... sticky? It feels like there's dried soda or something under it. Of course, there's not. I haven't spilled anything on my phone before. Maybe if we ask T-Mo nicely, they'll send us replacements?

[LTB] Digitizer/Housing

I cracked my screen in the top right corner so I am looking to replace the screen. I was wondering if anybody was looking to sell one or a knew of a place where I could buy something of quality other than ebay. If there is a good price, I would also be interested in buying white housing.
I just had the same issue....it'll run you anywhere from 200-250 for a new piece, unless you find a good deal on eBay. I wound up using my TEP and had sprint send me a new phone, it was much cheaper to do.
Sent from my SPH-D710 using xda app-developers app
Damn. Definitely not what I was hoping to hear. Nonetheless thank you for letting me know whats up. Could I probably get the screeen fixed at a sprint repair center that way I would get it back in like a day? Right now the performance of the phone is not hindered in any way so it is not a big deal really.
When I brought mine in they said they don't fix screen cracks. But give it a shot, maybe they were being lazy at my store - worst they say is no.
Sent from my SPH-D710 using xda app-developers app
dante32278 said:
When I brought mine in they said they don't fix screen cracks. But give it a shot, maybe they were being lazy at my store - worst they say is no.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
sprint ESRP covers 1-2 cracks less than an inch in length. anything more than that, you would need to use the ERP portion of the TEP.
that being said, usually if we have the part, and its a guaranteed fix, we have no issues replacing the part. if we dont have the part, we arent going to order the phone as that would ding back on us.
*by we, i mean the location i work at.
doesnt hurt to make friends with the technicians at your local sprint store and see what they can do.
I have a white LCD for sale if you're interested. lmk.
Sent from my Galaxy Nexus using xda app-developers app
I cracked my screen in multiple places and I found a link somewhere here for one on eBay. It was some $80, and it took me about 10 mins to replace. I'm very happy with it, the only problem I have is that it has a weird orangeish tinge when I turn the brightness to the lowest setting. But since the most of times I just keep the brightness at 50+, it doesn't bother me at all. So yeah, look on eBay.
I have plenty white screens for sale for $50
They are in flawless working order. Ask around, I have lots of happy customers.
One of my threads is in general
Sent from my Genesis that does what Nintendon't
darkgodz said:
sprint ESRP covers 1-2 cracks less than an inch in length. anything more than that, you would need to use the ERP portion of the TEP.
that being said, usually if we have the part, and its a guaranteed fix, we have no issues replacing the part. if we dont have the part, we arent going to order the phone as that would ding back on us.
*by we, i mean the location i work at.
doesnt hurt to make friends with the technicians at your local sprint store and see what they can do.
Click to expand...
Click to collapse
I have a question regarding the ESRP policy with a cracked screen. If it's cracked, it's cracked, why does it matter how many cracks or how long the crack is?
About the white screens....
What all needs to changed to go from black to white?
Sent from my HTC One XL using Tapatalk 2

Cracked screen.

So I dropped my phone and it cracked. The sprint repair center said they didn't have extra screens and I had to pay to get a replacment.
So I'm going to try and fix this myself. My question is, does anyone know if there is like 2 separate screens on the epic? I'm guessing something like the gorilla screen and then the actual inner screen? Because what cracked is only the outside and mostly by the capitive buttons. Could I order a replacement screen and just fix this my self? Would it be hard to do it?
Sent from my SPH-D700 using xda app-developers app
lilajrestnom said:
So I dropped my phone and it cracked. The sprint repair center said they didn't have extra screens and I had to pay to get a replacment.
So I'm going to try and fix this myself. My question is, does anyone know if there is like 2 separate screens on the epic? I'm guessing something like the gorilla screen and then the actual inner screen? Because what cracked is only the outside and mostly by the capitive buttons. Could I order a replacement screen and just fix this my self? Would it be hard to do it?
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
May just be easier to replace the entire top sliding section, including screen.
Sent from my Nexus 7 using Tapatalk 2
The glass layer and the LCD is sealed together professionally by Samsung for better display effects, so you have to replace them together. I've done the change a year ago and it cost me ~$70. I'm in China though.
Sent from HTC Incredible S @ CM10.1
nikon120 said:
May just be easier to replace the entire top sliding section, including screen.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
How much do you think that would cost? And can you show me where to find that because I'm searching on ebay and can't find just the top screen part.
AndyYan said:
The glass layer and the LCD is sealed together professionally by Samsung for better display effects, so you have to replace them together. I've done the change a year ago and it cost me ~$70. I'm in China though.
Sent from HTC Incredible S @ CM10.1
Click to expand...
Click to collapse
I'm going to T-Mobile and probably getting a S4 so I'm not trying to pay that much for the Epic, it's going to be my game and music phone only.
I found this,
http://www.ebay.com/itm/for-Sprint-...e_Replacement_Parts_Tools&hash=item43ae84d53f
not sure if that's what I need though. Never mind, that's just the screen I wouldn't be able to put that on my phone. So, where can I find the whole top sliding part?
If i were you, i would get a bricked or water damaged or broken USB port epic off ebay for like $20 (i got one with broken usb for $14) and just switch out the motherboards. That is the easiest method and cheapest
Sent from my SPH-D700 using Tapatalk 2
phonehunter59 said:
If i were you, i would get a bricked or water damaged or broken USB port epic off ebay for like $20 (i got one with broken usb for $14) and just switch out the motherboards. That is the easiest method and cheapest
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
Ya I've seen a few epics that were up for sale for parts and repair. Ill probably do that because the crack gets worse everyday and it started going to the top. I was first planing on just putting black electric tape on the capitive lights (that's the worst part of the crack) and just putting a screen protector over it and use the nav bar so I won't need the buttons on the bottom lol.
Sent from my SPH-D700 using xda app-developers app

Screen issues, need some help

During my daily walk last week, I was obviously sweating so badly that while talking it ended up getting sweat down thru the headphone jack. The bootanimation sounds, keypad tones for emergency dialer also. A faint purple tint can be seen while screen is in the "on" position but no graphics whatsoever. Is this the digitizer? If so, any other parts I should expect to go bad along with it? How complex is the swap out?
The moisture is just a theory based on the timing that the screen decided to stop working.
thanks in advance
It's not the digitizer buy I know what you mean, try pressing and sorta move the screen so it can come back, or replace the LCD, this phone is easy to take apart trust me
Sent from my HTC Droid Incredible 2 using xda app-developers app
MoonMaster345 said:
It's not the digitizer buy I know what you mean, try pressing and sorta move the screen so it can come back, or replace the LCD, this phone is easy to take apart trust me
Sent from my HTC Droid Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
i have wiggled, pushed on, banged on, cursed at and anything else imaginable to attempt to get the screen back on. so this is a lcd issue and not digitizer? need to fix this device for the wife, so she will have something new to lose.
shorty1993 said:
i have wiggled, pushed on, banged on, cursed at and anything else imaginable to attempt to get the screen back on. so this is a lcd issue and not digitizer? need to fix this device for the wife, so she will have something new to lose.
Click to expand...
Click to collapse
Just try all of the above on the wife. In the end it might work out better. Lol. Sorry. I've seen digitizers with LCD on eBay like $10 with free shipping. Honestly if you're replacing one you're right there on the other one.
Sent from my ADR6350 using xda app-developers app

Broken Screen Help Please

I dropped my tablet the other day and the screen cracked. Fortunately it didn't affect the "digitizer" (I think it's called). The whole screen still works. No dark spots and the touch screen still works even where it's cracked.
My question is, dies anybody know a reputable place that fixes this? Or, if I can do it myself, what's a good site where I can buy new glass?
Thanks everyone.
P.S. I just got off the phone with Samsung Parts and they wanted $268.78 for the screen!! That's about more than half the price of buying a brand new one! Or a newer model at that! Hopefully someone out there has a cheaper solution to this. Thanks.
Sent from my SM-P600 using XDA Premium HD app
Paulx777 said:
I dropped my tablet the other day and the screen cracked. Fortunately it didn't affect the "digitizer" (I think it's called). The whole screen still works. No dark spots and the touch screen still works even where it's cracked.
My question is, dies anybody know a reputable place that fixes this? Or, if I can do it myself, what's a good site where I can buy new glass?
Thanks everyone.
P.S. I just got off the phone with Samsung Parts and they wanted $268.78 for the screen!! That's about more than half the price of buying a brand new one! Or a newer model at that! Hopefully someone out there has a cheaper solution to this. Thanks.
Sent from my SM-P600 using XDA Premium HD app
Click to expand...
Click to collapse
here is 1 for cheaper,you can just look around before you buy one.your probably better off replacing the screen and digitizer cause its hard to take the the glue off,unless you know how to do it.There are also places that fix cracked screens so i would look around your area.
Here are 2 places that sell screens.
http://www.parts4repair.com/complet...roductsearch&gclid=CKeMuoD6lsUCFabm7AodGEEAkQ
http://www.amazon.com/amazing-zoneĀ®-Samsung-Edition-Digitizer-Replacement/dp/B00M2U94C6

Categories

Resources