[Q] Can't hear calls - T-Mobile Samsung Galaxy S 4

Very strange scenario,
When I make a call people can't hear me and I can't hear them. I get the beep telling me the call is being made, but I can't hear the ring.
It works fine however on Wi-Fi calling. It also works fine with a headset (Bluetooth headset tested). It also works fine right after a factory reset. Then after sometime it stops working again.
I am having T-Mobile send me a new sim card.
Does anyone out there know about this issue?

I had this issue when I updated my modem from MDL to NK2. The problem was persistent between roms as well, so I figured it would have been a problem with my modem. Try to flash a clean stock version with Odin. It should help, it worked for me. Let me know if this helps.

Gd_JOSEC said:
Very strange scenario,
When I make a call people can't hear me and I can't hear them. I get the beep telling me the call is being made, but I can't hear the ring.
It works fine however on Wi-Fi calling. It also works fine with a headset (Bluetooth headset tested). It also works fine right after a factory reset. Then after sometime it stops working again.
I am having T-Mobile send me a new sim card.
Does anyone out there know about this issue?
Click to expand...
Click to collapse
You must have flashed something which was not intended for your phone.

I have the same problem. Have you tried the resolution? I'm on MDL bootloader with NK2 modem.

Related

Phone audio won't work irregardless of ROM installed, please assist

Hello all I am having an issue where, on the rare occasions I use my phone to make a call, the person on the other end of the line can not hear me. I though it was just the ROM I was using (Rootbox 02/20 Nightly), so using the latest TWRP I 3X wiped everything and flashed the last non nightly Rootbox. The problem still persisted before I even started to redo my apps and whatnot. After this problem I flashed CleanROM ACE 4.5, [N7105XXDMB3 ULTIMATE], and Jedi-XP11. Every ROM I flash the phone audio doesn't work, and I can't figure out why. Every other aspect of the phone works just not the call audio. I am hoping that the good people here can assist me with a fix before I go through the process of using ODIN to go back to stock and all that jazz. Thanks again for any help I get.
Do you have a data signal or is there just a circle with a line through it where your signal bars should be? If your baseband shows as unknown do a Google search.
I have full bars, my data works, and my base band shows I317UCALK7. Like I said before everything works (SMS, MMS, Internet, Voicemail, Youtube app, BT media streaming) just not in call audio. I can hear them just fine but when I speak they hear nothing.
Azrael_Solanine said:
I have full bars, my data works, and my base band shows I317UCALK7. Like I said before everything works (SMS, MMS, Internet, Voicemail, Youtube app, BT media streaming) just not in call audio. I can hear them just fine but when I speak they hear nothing.
Click to expand...
Click to collapse
How about on speaker phone? Cuz you didn't mention that. If it works there then it's not the Mic! If no quirky there then it's the Mic.
You know often lint from our pockets can clog up your Mic. Happen to my niece. Brother called said I can here my daughter when she calls me. Told him to tell her to check her Mic area, make sure it wasn't clogged with anything. It was full of lint took a safety pin cleaned it out. Mic is fine, everyone can here her NOW!
Just my 2ยข
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
It would not hurt to try loudspeaker or headphones with a mic.
Flash a new modem
Originally Posted by DanMc85
HERE YOU GO
AT&T I317 Modem
http://d-h.st/smw <<<<<< Download this and restart to recovery. Flash. See if it helps. If not, you might want to use Kies to return to stock. Then try flashing another ROM. Just going off what has happened to me before. This worked....
*regardless ...irregardless is not a word.
Just dropped in to say that... goodbye.

My tmobile S4 can no longer make or recieive calls

I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
meshflesh said:
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
Click to expand...
Click to collapse
I had this happen with my rom. It was so strange. In my case it would let me dial three numbers then I could dial no more. Couldn't recieve or make a call.. I did however fix the situation with flashing the rom again. Haven't had any trouble since. In your case somehow your radio might have gotten changed. You might look into what the radio was before the rom and possibly download that radio again. Or you can try basic ics radios and see if any work for you. You have nothing to loose by trying. You can get the radios here on xda. On my last device a similar thing happened to me and I had to flash a new radio. It did restore my abilities. Its worth a try. It could be what's going on with your device. It certainly wont hurt to try. I wish you the best and do hope this helps you.
Happens to me occasionally, reboot fixes it.
Sent from my SGH-M919 using XDA Premium 4 mobile app
I had something similar happen to me with a AOSP rom. On Thursday I started having trouble with dropped calls and then yesterday it got worse and I was unable to make or receive calls at all. Right after dialing the phone would beep and the call would end. Data and SMS was fine.
After multiple reboots and a good amount of time it started working again. I'm not convinced I did anything to fix it. After reading about your problems I wonder if the cause was on the tmobile side.

[Q] Phone calls not working after CM 10 and 11

Tried updating to CM11 and everything worked great ... apart from phone calls.
Phone rings ... but person calling can't hear me and I can't hear them.
Outgoing calls ... their phone rings(my phone just says dialing but no ringing), they can't hear me ... I can't hear them.
The tried CM10, same problem.
restored back to by factory 4.1.2 version and it all works again.
I've seen one other person in this forum reporting the same issue but on the Optimus G (not the E980).
Is this a common issue? Is there a quick fix?
enginama said:
Tried updating to CM11 and everything worked great ... apart from phone calls.
Phone rings ... but person calling can't hear me and I can't hear them.
Outgoing calls ... their phone rings(my phone just says dialing but no ringing), they can't hear me ... I can't hear them.
The tried CM10, same problem.
restored back to by factory 4.1.2 version and it all works again.
I've seen one other person in this forum reporting the same issue but on the Optimus G (not the E980).
Is this a common issue? Is there a quick fix?
Click to expand...
Click to collapse
I had the same issue on CM11 , moved to CM10.2 which worked well.. Any fix ?
Moving to CM 10.2 I had the same problem.
One thing I thought of, which I'm not sure if it could be a cause is I am not using ATT as the provider anymore which this phone was only released in US as ATT. I'm now using T-Mobile with the E980 ... could that have anything to do with it?

No Sound from earpiece or mic during calls

Odd issue. Hoping someone has an idea. I took to complete stock and tried going through full wipe all the way to Effortless Rom. During regular voice calls I cannot hear anyone speak and they cannot hear me. WiFi Calling is fine, Listening to voicemail is fine, talking to Google Now is fine. Installed a new SIM just to be sure, same issue. Any ideas welcome. Thanks.
techboydino said:
Odd issue. Hoping someone has an idea. I took to complete stock and tried going through full wipe all the way to Effortless Rom. During regular voice calls I cannot hear anyone speak and they cannot hear me. WiFi Calling is fine, Listening to voicemail is fine, talking to Google Now is fine. Installed a new SIM just to be sure, same issue. Any ideas welcome. Thanks.
Click to expand...
Click to collapse
I had the same issue and i had trouble making calls, there was no ring tone when making calls and people couldn't hear me only when I clicked on speaker was i able to hear them and them hear me. Also wifi calling work with no problem.. I notice that if I took it out of volte voice in call settings I was able to make calls with no problems and that bothered me.. So i decided to call T-Mobile customer service and the girl who helped me told me to take out my SIM card and read her my SIM card number then she did something in her end and that fixed my problem. Hopefully that's was wrong with your device.. She said if that didn't work that my device was malfunctioning.. So i suggest you give them a call, I took me maybe 10 minutes
JEOSGT5 said:
I had the same issue and i had trouble making calls, there was no ring tone when making calls and people couldn't hear me only when I clicked on speaker was i able to hear them and them hear me. Also wifi calling work with no problem.. I notice that if I took it out of volte voice in call settings I was able to make calls with no problems and that bothered me.. So i decided to call T-Mobile customer service and the girl who helped me told me to take out my SIM card and read her my SIM card number then she did something in her end and that fixed my problem. Hopefully that's was wrong with your device.. She said if that didn't work that my device was malfunctioning.. So i suggest you give them a call, I took me maybe 10 minutes
Click to expand...
Click to collapse
Thanks for the idea. Tried it over the weekend with no luck. It seems like the problem takes some time to occur. I flashed back to stock, then to the latest DarthStalker and it worked for a few hours, then lost it again. Changed kernel and same deal, worked for a bit then back. Very frustrating, especially since it's definitely software related since other apps and WiFi calling work every time.

No sound when making, or receiving calls, same for those being called...

Hello fellow galaxy users, I have this problem on my T-mobile Samsung galaxy s4 and it is when I make a call, I cant hear anybody on the like or the dial tone or anything, and when the other picks up my call they can't hear anything either. Also if I pick up a call I still cannot hear anything. It is just plain silence. NOW HERE IS THE WEIRD PART! If I turn on wifi calling, I can call and receive calls with out any problems, if I use skype I can hear from the speaker and everything. So my mic is working, my speakers are working, everything seems to be functioning... Till I make a call using data... My guess is its a T-mobile network issue? I called T-mobile and they didn't know what was wrong... I looked around google and many people are having the same problem with no solution... If anyone has any ideas or any solution and would like more info on this problem, please let me know!
Have a nice day !
im having the same exact problem! i have seen some fixes that people have posted with similar issue, leading them to believe its something with their bluetooth/ok google/s voice being involved. ive tried some of the fixes that have been posted, but no luck on fixing the issue on my end. but just like you if i go on wifi and make a call i have no issues what so ever! the sound also works just fine if i connect to a bluetooth device.
Are both of you on the full NH7 firmware?
Mismatched bootloader?
Pp.
fully stock rom, not rooted. OS 4.4.4, yes nh7
i will add that this is my first galaxy, that i haven't rooted or changed the rom on. i have yet to have a reason to root or change the rom on this phone, but if i have to, to get this fixed? i have no problem rooting and changing the rom.
also i have noticed that i drop LTE to 4g when ever i try to make a call. the wife has the same phone and is on tmobile as well but she has not had this issue.
Ok, since you are stone stock this could be a update issue, just out curiosity I would try a factory reset (hard reset ) it may solve the issue . If not I would go with stock rooted like ShinySide's rom not full custom until issue is solved.
Pp.
ive done a hard reset and the problem is still there. i guess ill go the ShinySide's rom way, until i get my s5 or wait for the rumored s6.
This by ShinySide will give you an option to flash a stock firmware if you choose to be stock again. Follow instructions using Odin.
http://forum.xda-developers.com/showthread.php?p=54155517
Pp.

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