Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Anyone else have any wificalling issues?
My issue is more on loosing connection to the server while the phone is in asleep. the wifi connection is not lost just the connection to the server is lost and then my battery gets lost on locating connection.any ideas on that ?
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
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Click to collapse
word for word same issues im having, also 2 different routers.:crying:
Although I am not certain if this problem exited before rooting and flashing my phone, my WiFi Calling has not been working. I can place the call, but I cannot hear it ring or hear anything when calling. I can receive calls, but once I answer, I cannot hear anything. I am able to receive text messages normally.
I have resorted to switching to the cellular preferred only option. I hope there will be a remedy for this issue.
I'm on the FreeGS3 R3 rom with stock kernal.
d0gan said:
Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
justice26 said:
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
I am running Whitehawks STOCK TVALUEM999 ROM with none of these issues. I am only on wifi as thats all I have available and I do not have an issues. It's possible that the removal of all the T-Mobile Bloatware, or some Mods done could be causing this. I have great battery life on that ROM and everything works fine. I am excited about this ROM, but am waiting to see another release come out and see how that works. ALSO, get ROM Manager, update to the newest CWM and try a data/dalvick cache, factory reset and install from zip from internal SD. Let me know how that works out
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
rowan fire said:
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
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Click to collapse
I am not sure if what to tell you, but I am in Afghanistan with the Samsung GS3 rooted, and I do not have a single issue with call quality with some of the crapiest internet connections you can ask for.. No echo, no dropped calls. Your internet connection quality can make a difference, when you make phone calls, any downloads going on can hinder the quality, also the type of router u have makes a difference. A wireless N router with 300MBS per second would be ideal...
It doesnt matter if your are using Touchwiz, the rom you are using matters, no other threads are stating this issue. I suggest you try another rom like redruM cause he just released a new update today, or Whitehaws STOCK. It performs great and has CIQ removed, zipalign on boot, some T-Mobile bloat removed, no force closes on any apps and good battery.. It doesn't have the crazy scripts and 4 in 1 reboot, however, if u dont care about that and you want stable and root, its a good option
According to T-Mobile technical support, they have escalated the issue of wifi-calling and wifi connectivity issues to Samsung and supposedly there is a team working on this. Supposedly they will be doing an over the air update.
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
No wi-fi calling
MMakoto said:
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
Click to expand...
Click to collapse
TMo - GS3
My phone is and has not ever been Rooted. I'm having the same issue that when wi-fi calling is active, if I receive a call, the caller cannot hear me, and then the app. hangs for a minute when I hit end or the caller hangs up. I tried it on a couple networks. I thought I was able to make wi-fi calls, but that seems to not work all the time, either.
I believe this is the first TMo ICS phone, right? I had a 4.0.3 custom (Passion) ROM on my Vibrant (GS1), but since there wasn't ICS TMo phone, there was no wi-fi calling app. on it.
I called T-Mo support and told them I found this thread with other users with the same problem, but they didn't say anything was in the works. Samsung support gave me their usual answer, of doing a factory reset, reinstalling and reconfiguring everything (yeah right).
I get the hang sometimes and I also get the problem of people not being able to hear me when I pick up. Annoying. I got rid of my amaze after the ICS update because it screwed up wifi calling(delay in voice 5-10sec). Piss poor. Wish it worked better because I don't get a cell signal in my house.
To get rid of the voice echo - disable the noise cancelation during a phone call in the in call menu. The noise cancelation uses two mics but unfortunately picks up the noise of the speaker as well, causing the echo effect.
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
jknakes said:
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
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Click to collapse
You have to have them add the free WiFi calling feature to your plan and then they don't count. Just tell them you want your minutes on wifi to be free. There is no extra charge after they add that code.
Sent from my SGH-T999 using xda app-developers app
I'm having the same issue, wifi calling does not work. No one on the other end when I answer incoming calls. Can't connect out.
For me it works sometimes and sometimes it doesn't I just turn it off, I use 200 minutes so far this month and today is the last day so I'm good with 500 minutes plan
Sent from my SGH-T999 using Tapatalk 2
Did any of you with the wifi calling problem install Skype? My first phone had the problem of no one hearing me and freezing when hanging up. I ended up returning it to Tmobile for another phone.
Right before I returned the old phone I did some testing. I flashed it back to stock and it didn't fix the problem, but when I wiped the data and cache in download mode, it seemed to help with the wifi calling, not sure how consistent it worked, but at least for the first call I can hear them and vice versa.
So I'm thinking something I installed may have played a factor, and right now my suspicion is that it's skype. I haven't installed it on my new phone since I don't want to screw the wifi calling on there.
Hey All,
So, I'm having a weird issue with my T-989. I get intermittent audio loss upon making and receiving calls. Refer to the following examples:
Call comes in; I swipe to answer..."Hello...Hello...Hello....-__-" I can not hear the person on the other end of the call and they are un able to hear me. I've asked countless people that call me on a daily basis on their experience when this happens. They say the call connects but no audio; they then get confused and hang up if I don't end the call my self. Normally I'm the one that ends the call now and I'll call back....sometimes I hear ringing and I know that it'll work ok.
Sometimes, the call log counter starts....but I hear no ringing, HOWEVER the person I'm calling is actually being called and tries to answer the phone...but because I don't hear the ringing...I don't even realize that the phone has established a connection.
Sometimes....everything works fine. I'll answer the phone and it'll work like a charm or I'll make a call and it'll work like a charm. Two hours later...same weird issue.
I wanted to know if people had similar problems.
It's getting increasingly annoying at this point. At first I thought maybe it was my service. Then I thought it was my ROM / Radio. Honestly, I know people who have the same service and plan as me.
Phone is running P.A.C 22.0.1
This issue happened on older versions of which I completed wiped and re installed newer versions of P.A.C; it happened on AOKP; happened on Paranoid Android.....
I'm guessing the only thing I haven't tried changing is the Radio that comes with each ROM.
I am on the T-Mobile Pre Paid Unlimited Talk / Text w/ 500mb Data plan. [I work in data centers, unlimited INTERWEBS!]
Anyone else have similar symptoms? I'll be getting the S4 soon, but I wanted to resolve this issue before hand because I'll be giving it to a friend.
Thanks in advance for any help! :victory::highfive:
I have been living that same issue for months, between several ROMs and kernels and radios. Ive learned to use this process......answer call, wait 3 seconds, then saying "hello". I know, its silly.
I have noticed its seems worse when answering calls from others running aosp (cm10)roms.
I've have not tried any touchwiz ROMs
Sent from my cm_tenderloin using xda premium
Waiting 3 seconds and then saying hello works? For me the issue happens when placing calls as well. I installed the newest P.A.C last night when I posted the OP, so far no problems. I'll update again if I have any issues moving forward.
What radio are you using?
Now - UVMC6
As I said, as of yet, I haven't had any issues. Let's see over the next couple of days....
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
meshflesh said:
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
Click to expand...
Click to collapse
I had this happen with my rom. It was so strange. In my case it would let me dial three numbers then I could dial no more. Couldn't recieve or make a call.. I did however fix the situation with flashing the rom again. Haven't had any trouble since. In your case somehow your radio might have gotten changed. You might look into what the radio was before the rom and possibly download that radio again. Or you can try basic ics radios and see if any work for you. You have nothing to loose by trying. You can get the radios here on xda. On my last device a similar thing happened to me and I had to flash a new radio. It did restore my abilities. Its worth a try. It could be what's going on with your device. It certainly wont hurt to try. I wish you the best and do hope this helps you.
Happens to me occasionally, reboot fixes it.
Sent from my SGH-M919 using XDA Premium 4 mobile app
I had something similar happen to me with a AOSP rom. On Thursday I started having trouble with dropped calls and then yesterday it got worse and I was unable to make or receive calls at all. Right after dialing the phone would beep and the call would end. Data and SMS was fine.
After multiple reboots and a good amount of time it started working again. I'm not convinced I did anything to fix it. After reading about your problems I wonder if the cause was on the tmobile side.
Odd issue. Hoping someone has an idea. I took to complete stock and tried going through full wipe all the way to Effortless Rom. During regular voice calls I cannot hear anyone speak and they cannot hear me. WiFi Calling is fine, Listening to voicemail is fine, talking to Google Now is fine. Installed a new SIM just to be sure, same issue. Any ideas welcome. Thanks.
techboydino said:
Odd issue. Hoping someone has an idea. I took to complete stock and tried going through full wipe all the way to Effortless Rom. During regular voice calls I cannot hear anyone speak and they cannot hear me. WiFi Calling is fine, Listening to voicemail is fine, talking to Google Now is fine. Installed a new SIM just to be sure, same issue. Any ideas welcome. Thanks.
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Click to collapse
I had the same issue and i had trouble making calls, there was no ring tone when making calls and people couldn't hear me only when I clicked on speaker was i able to hear them and them hear me. Also wifi calling work with no problem.. I notice that if I took it out of volte voice in call settings I was able to make calls with no problems and that bothered me.. So i decided to call T-Mobile customer service and the girl who helped me told me to take out my SIM card and read her my SIM card number then she did something in her end and that fixed my problem. Hopefully that's was wrong with your device.. She said if that didn't work that my device was malfunctioning.. So i suggest you give them a call, I took me maybe 10 minutes
JEOSGT5 said:
I had the same issue and i had trouble making calls, there was no ring tone when making calls and people couldn't hear me only when I clicked on speaker was i able to hear them and them hear me. Also wifi calling work with no problem.. I notice that if I took it out of volte voice in call settings I was able to make calls with no problems and that bothered me.. So i decided to call T-Mobile customer service and the girl who helped me told me to take out my SIM card and read her my SIM card number then she did something in her end and that fixed my problem. Hopefully that's was wrong with your device.. She said if that didn't work that my device was malfunctioning.. So i suggest you give them a call, I took me maybe 10 minutes
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Click to collapse
Thanks for the idea. Tried it over the weekend with no luck. It seems like the problem takes some time to occur. I flashed back to stock, then to the latest DarthStalker and it worked for a few hours, then lost it again. Changed kernel and same deal, worked for a bit then back. Very frustrating, especially since it's definitely software related since other apps and WiFi calling work every time.
Hello fellow galaxy users, I have this problem on my T-mobile Samsung galaxy s4 and it is when I make a call, I cant hear anybody on the like or the dial tone or anything, and when the other picks up my call they can't hear anything either. Also if I pick up a call I still cannot hear anything. It is just plain silence. NOW HERE IS THE WEIRD PART! If I turn on wifi calling, I can call and receive calls with out any problems, if I use skype I can hear from the speaker and everything. So my mic is working, my speakers are working, everything seems to be functioning... Till I make a call using data... My guess is its a T-mobile network issue? I called T-mobile and they didn't know what was wrong... I looked around google and many people are having the same problem with no solution... If anyone has any ideas or any solution and would like more info on this problem, please let me know!
Have a nice day !
im having the same exact problem! i have seen some fixes that people have posted with similar issue, leading them to believe its something with their bluetooth/ok google/s voice being involved. ive tried some of the fixes that have been posted, but no luck on fixing the issue on my end. but just like you if i go on wifi and make a call i have no issues what so ever! the sound also works just fine if i connect to a bluetooth device.
Are both of you on the full NH7 firmware?
Mismatched bootloader?
Pp.
fully stock rom, not rooted. OS 4.4.4, yes nh7
i will add that this is my first galaxy, that i haven't rooted or changed the rom on. i have yet to have a reason to root or change the rom on this phone, but if i have to, to get this fixed? i have no problem rooting and changing the rom.
also i have noticed that i drop LTE to 4g when ever i try to make a call. the wife has the same phone and is on tmobile as well but she has not had this issue.
Ok, since you are stone stock this could be a update issue, just out curiosity I would try a factory reset (hard reset ) it may solve the issue . If not I would go with stock rooted like ShinySide's rom not full custom until issue is solved.
Pp.
ive done a hard reset and the problem is still there. i guess ill go the ShinySide's rom way, until i get my s5 or wait for the rumored s6.
This by ShinySide will give you an option to flash a stock firmware if you choose to be stock again. Follow instructions using Odin.
http://forum.xda-developers.com/showthread.php?p=54155517
Pp.