Hi,
I have a Desire here that was from a German o2 contract and now shows very strange behaviour. When normally turned on it is sometimes possible to boot the device normally into Android 2.2 when it then suddenly resets itself.
Also using the software reset from within the system did not work to improve this.
The next step was to use the CLEAR STORAGE option in the stock Recovery menu but also this did not fix the the problem.
Sometimes the phone when turned on does not boot at all and just he white backgrond with the green htc is there after one time vibrate.
Sometimes after this he phone vibrates 7 times and does not boot.
And then again after removing the battery it might come up and start the normal registration process with the language selecting and after some time reboot suddenly to show one of the other behaviours again.
The details from the recovery screen HBOOT menu (Holding down VOLUME DOWN followed by a short keypress POWER):
BRAVO PVT1 SHIP S-ON
HBOOT-09.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30_2
Aug 10 2010,17:52:10
FASTBOOT
RECOVERY
CLEAR STORAGE
SIMLOCK
I have read in another thread http://forum.xda-developers.com/showthread.php?t=660770 that by installing a fresh ROM again this could be solved. I am just not so sure anymore that this can be a software problem only.
My next steps would be to read out the CID of the SD Card on another Android phone to create a Goldcard and try and reflash because I cannot boot into the system to enable USB Debug to root or use some root explorer or adb shell to read out the CID reliably with this device.
Any other suggestions or tips ?
Download the latest RUU, run it and let it finish. It will update Froyo to the latest version and your radio too. Should fix any problems that your having. If at all you get an error which is something to do with the CID, create a Goldcard.
Overheating
I'm afraid these are the very same symptoms I had last year. The reboots are caused by overheating in most cases.
There isn't much you can do. I advise you to return your phone and have it repaired. If they do a proper job, they will replace the motherboard, and all problems are gone.
You should test if it really is overheating by:
Turn your phone off and keep it off for like 15 minutes, to make it cool down.
Turn your phone on, let it boot normal, and wait like 5 minutes after it finished booting.
When it is still working, turn on navigation, or try to watch a flash movie on a website. -Do this while you are CHARGING the phone-. This will dramatically increase the temperature of your phone, and if the cause really is overheating, the phone will try to reboot.
ps. The reboot almost never boots completely, because when it restarts the phone is still too hot, so it freezes at the HTC screen.
Not sure what happened, but my Desire won't get past the logo boot screen any longer, and RECOVERY mode in HBOOT just reboots the phone (regardless whether the SD card is installed or not). I can get into FASTBOOT however. I tried communicating with the Desire via adb console on my Windows XP system (after ensuring that I have the latest version of HTC Sync installed). "adb" commands do not recognize the phone (error: device not found). "Fastboot" commands do recognize the phone. (The command "fastboot devices", gives me this in return: SH09ER801629). So I'm not sure if my USB drivers are okay with adb, but the fastboot success seems to suggest so. (Also, "MyHTC" shows up under "Android Devices" in Device Manager).
The phone was rooted with ClockWork Mod using UnRevoked, and had Teppic stock Froy v.2.10.405.2 initd as the OS. Originally, it had TELUS-branded Eclair. I've downloaded the TELUS Froyo RUU.exe, but don't know how to install it on the phone, if I can't access RECOVERY mode or adb console. I don't think I ever set up a Gold Card, to my recollection. Also, I've been out of the smartphone scene for 6 months, and did no mods, no flashes, no program installs to my phone in that time. So it's a mystery as to why this is happening. But the phone had been acting up lately, rebooting by itself during a call every so often.
HBOOT screen:
Bravo PVT-3 SHIP S-ON
HBOOT 0.83 0001
RADIO 5.10.05.30
Cyanoid said:
Not sure what happened, but my Desire won't get past the logo boot screen any longer, and RECOVERY mode in HBOOT just reboots the phone (regardless whether the SD card is installed or not). I can get into FASTBOOT however. I tried communicating with the Desire via adb console on my Windows XP system (after ensuring that I have the latest version of HTC Sync installed). "adb" commands do not recognize the phone (error: device not found). "Fastboot" commands do recognize the phone. (The command "fastboot devices", gives me this in return: SH09ER801629). So I'm not sure if my USB drivers are okay with adb, but the fastboot success seems to suggest so. (Also, "MyHTC" shows up under "Android Devices" in Device Manager).
The phone was rooted with ClockWork Mod using UnRevoked, and had Teppic stock Froy v.2.10.405.2 initd as the OS. Originally, it had TELUS-branded Eclair. I've downloaded the TELUS Froyo RUU.exe, but don't know how to install it on the phone, if I can't access RECOVERY mode or adb console. I don't think I ever set up a Gold Card, to my recollection. Also, I've been out of the smartphone scene for 6 months, and did no mods, no flashes, no program installs to my phone in that time. So it's a mystery as to why this is happening. But the phone had been acting up lately, rebooting by itself during a call every so often.
HBOOT screen:
Bravo PVT-3 SHIP S-ON
HBOOT 0.83 0001
RADIO 5.10.05.30
Click to expand...
Click to collapse
if i'm not mistaken you can run the ruu and it should see the device if connected to pc with fastboot loaded.
as for trying to get back without losing data i'm new to all this so no idea
if you had run ruu on the phone and it was wrong type (i.e gsm ruu on cdma phone or other way round) then that explains the lack of capability.
Thanks for the tip. I ran the Froyo TELUS RUU.exe (should be the right type, as I have a Telus phone). It wouldn't work (in both main HBOOT screen and FASTBOOT screen). Gave me an "error 170". It could not connect to the phone, despite that I'm on Windows XP, that it says "Android Bootloader Interface" in Windows Device Manager, that it says "HBOOT USB PLUG" on the HBOOT screen when connected via USB, and that I am able to issue FASTBOOT commands from the PC. But I can't issue adb commands, so it appears I can only "partially" communicate with the phone from the PC.
Should I try CLEAR STORAGE, or could that fully brick my phone?
On the HBOOT screen, these are the status messages that load:
Loading...[PB99DIAG.zip]
No Image!
Loading...[PB99DIAG.nbh]
No Image!
Loading...[PB99IMG.zip]
No Image!
Loading...[PB99DIMG.nbh]
No Image or wrong image!
waynestir said:
if i'm not mistaken you can run the ruu and it should see the device if connected to pc with fastboot loaded.
as for trying to get back without losing data i'm new to all this so no idea
if you had run ruu on the phone and it was wrong type (i.e gsm ruu on cdma phone or other way round) then that explains the lack of capability.
Click to expand...
Click to collapse
USB Brick
For me, it sounds like a typical usb brick :/ I hope you still have rooted ROM. Search through this forum for unbricking guide.
Put the ROM.zip from the RUU on your SDCard but name it PB99IMG.zip and then boot with volume down again to enter HBOOT, it should give you the option to flash your phone back to factory default then.
HTC Desire Stuck on HTC logo - Recovery not Working - SOLVED!!
madcr0w said:
Put the ROM.zip from the RUU on your SDCard but name it PB99IMG.zip and then boot with volume down again to enter HBOOT, it should give you the option to flash your phone back to factory default then.
Click to expand...
Click to collapse
Thanks! I just tried that on the advice of another poster on another forum (before reading your reply), and that's the one and only thing that worked!
Especially when, after the RUU.exe wouldn't install, RECOVERY mode wouldn't work, nor adb, nor HTC Sync. Yes, I've lost my root access, but small consideration, considering I haven't lost my $500 investment! I'm sticking with stock now, as I'd rather not risk having a brick in the future.
As for what went wrong, I can't say for sure. But considering it took months after I had installed a ROM or otherwise modified the phone for problems to show up, I'm guessing it was probably the overclocking heating the chips. Which led to eventual random reboots during phone calls, and the eventual freezing of the boot screen, and subsequent inability of HBOOT to load PB99IMG.ZIP.
xda rocks, thanks to you and all those who took the time to reply.
sorry for delayed responce. I'm sure you had already found a solution by now but in the off chance you didn't.
you have to load fastboot not hboot.
from a power off state hold back button and power on phone. this will load fastboot and ruu will find device when run.
Cyanoid said:
Thanks for the tip. I ran the Froyo TELUS RUU.exe (should be the right type, as I have a Telus phone). It wouldn't work (in both main HBOOT screen and FASTBOOT screen). Gave me an "error 170". It could not connect to the phone, despite that I'm on Windows XP, that it o Image!
Click to expand...
Click to collapse
Fastboot will only work in Fastboot. ADB will only work when phone is booted and USB Debugging is on.
I don't know that as fact, I only know it from personal experience.
Use Fastboot to flash a new ROM, or at least a new recovery image. If you can get into Fastboot, you 'should' be able to fix your phone.
expza said:
Fastboot will only work in Fastboot. ADB will only work when phone is booted and USB Debugging is on.
I don't know that as fact, I only know it from personal experience.
Use Fastboot to flash a new ROM, or at least a new recovery image. If you can get into Fastboot, you 'should' be able to fix your phone.
Click to expand...
Click to collapse
+1 There is a good guide to fastboot commands on the android wiki:
http://android-dls.com/wiki/index.php?title=Fastboot
Should be a case of wiping system, data, cache, then flashing recovery image. Then boot into that and restore a backup or flash a rom.
Cyanoid said:
Thanks! I just tried that on the advice of another poster on another forum (before reading your reply), and that's the one and only thing that worked!
Especially when, after the RUU.exe wouldn't install, RECOVERY mode wouldn't work, nor adb, nor HTC Sync. Yes, I've lost my root access, but small consideration, considering I haven't lost my $500 investment! I'm sticking with stock now, as I'd rather not risk having a brick in the future.
As for what went wrong, I can't say for sure. But considering it took months after I had installed a ROM or otherwise modified the phone for problems to show up, I'm guessing it was probably the overclocking heating the chips. Which led to eventual random reboots during phone calls, and the eventual freezing of the boot screen, and subsequent inability of HBOOT to load PB99IMG.ZIP.
xda rocks, thanks to you and all those who took the time to reply.
Click to expand...
Click to collapse
can u plz help me frm with post u solved ur probs....i m stuck too
1st Post, got my htc desire this morning and after researching for a long time already knew i wanted to root my device.I followed the instructions on this site.[HOWTO] Root Your Desire In 1 Click With UnrEVOked! *UPDATED 20/7* - xda-developers I used unrevoked3, and rooted the device. no trouble Ive backed up the device with titanium backup. Placed cyanogen onto the 4gb sd card which came with the phone.Power off the device. Rebooted whilst holding the volume down button. Got the options up. Navigated to recovery and selected it with the power button. The screen goes blank. The o2 screen comes up saying welcome and thats it, it freezes. I have to pull the battery out of the back in order to reset the device and then it starts up perfectly normal. Tried accessing recovery mode using the clockworkmod but i get the same result.All of the points on the link above were followed. Im pretty much right at the bottom! still researching the net for the answer but im now in need of additional
Does your phone get hot and overheated during the htc logo? It did so to me and it turned out to that my CPU had melted and overheated. Take it to your retailer and they will fix it for free because it's not your fault, it's the phone that overheated.
Try this:
-download this with ur pc and rename it a PB99IMG.zip (not PB99IMG.zip.zip ok?)
-then put it on the root of ur sdcard (not in some folder) through an sd card reader
-ensure the battery is charged much than 30%..better more
-with the phone off (remove battery and put again) press and HOLD the volume down key and press (still holding the volume down key) and hold the power button..hold both and wait to enter in the hboot
-there wait a bit, and it will ask to u if u want apply the update, select yes with the volume keys and confirm with power button
awayra said:
1st Post, got my htc desire this morning and after researching for a long time already knew i wanted to root my device.I followed the instructions on this site.[HOWTO] Root Your Desire In 1 Click With UnrEVOked! *UPDATED 20/7* - xda-developers I used unrevoked3, and rooted the device. no trouble Ive backed up the device with titanium backup. Placed cyanogen onto the 4gb sd card which came with the phone.Power off the device. Rebooted whilst holding the volume down button. Got the options up. Navigated to recovery and selected it with the power button. The screen goes blank. The o2 screen comes up saying welcome and thats it, it freezes. I have to pull the battery out of the back in order to reset the device and then it starts up perfectly normal. Tried accessing recovery mode using the clockworkmod but i get the same result.All of the points on the link above were followed. Im pretty much right at the bottom! still researching the net for the answer but im now in need of additional
Click to expand...
Click to collapse
Just go to my troubleshooting guide, you'll probably find an answer there.
Send it back for warranty repair.
Sent from my Motorola Startac running Atari 2600 software!
@nhrsak - you save me, thanks very much!!
Did you try getting s-off with Revolutionary?
I had problems when i was s-on, but when i s-offed, everything went fine.
Have you tried flashing recovery.img via AndroidFlasher(from XDA)?
Hi all,
my girlfriend's Desire is stuck on boot (just after "HTC" is shown, animation "quietly brilliant" does not show up).
I informed myself and tried to do recovery (after Volumne-Down + Power button pressed at startup) but the phone does only vibrate once and jumps back to HTC boo screen - no options to format / wipe show up.
According to thetroubleshooting thread my only chance to recover while S-ON is to create a goldcard and to use RUU. I created a goldcard using my own desire (using her's was not possible since device was not found by adb - does not boot up). However, when I try to install the RUU using her device again, it is not recognized - neither in fastboot nor in hboot usb plug mode. Guide says I should boot up the device for applying the RUU but this is not possible for her device.
I also tried "[7]RUU WITHOUT USB CONNECTION". The phone loads the image (takes a while) but then stucks displaying "checking ... [PB99IMG.zip]".
So my question: Do I make a mistake? Any better chance for me to recover her device? I am out of ideas.
Thanks!
I guess this thread is pretty much about the same topic:
http://forum.xda-developers.com/showthread.php?t=1514310
Hi,
till. said:
I guess this thread is pretty much about the same topic:
http://forum.xda-developers.com/showthread.php?t=1514310
Click to expand...
Click to collapse
Yes, seems to be similar.
However, he seems to be able to flash a new rom. When I try to install the RUU (even when placing the ZIP directly on the SD card), it fails.
Greetings
I was very happy with my phone "HTC One X" (Beats the hell out of Galaxy S III because of SENSE). But suddenly it got restarted and held on the bootup screen forever(The screen with HTC ONE X showing).
I then went to the bootloader and it hangs on "Checking SD card update".
The following things I have already done so don't tell them to me :
1. Restarted the phone using power+Volume keys. Restarts but same problem.
2. Drained the battery and kept my phone drained for 1 week. Recharged but same problem.
Details of my HTC ONE X(Roms bootloader and all) :
1. ROM - LEE Droid (I dont remember the version and there is no way I can find it out.)
2. For more details I am attaching a shot from my bootloader.
ankush1492 said:
Greetings
I was very happy with my phone "HTC One X" (Beats the hell out of Galaxy S III because of SENSE). But suddenly it got restarted and held on the bootup screen forever(The screen with HTC ONE X showing).
I then went to the bootloader and it hangs on "Checking SD card update".
The following things I have already done so don't tell them to me :
1. Restarted the phone using power+Volume keys. Restarts but same problem.
2. Drained the battery and kept my phone drained for 1 week. Recharged but same problem.
Details of my HTC ONE X(Roms bootloader and all) :
1. ROM - LEE Droid (I dont remember the version and there is no way I can find it out.)
2. For more details I am attaching a shot from my bootloader.
Click to expand...
Click to collapse
Did you have a file update.zip or PJxxxxx.zip on your SD? Just a guess but bootloader tries to load files with specific names when it sees them on sdcard.
If your phone is unlocked, rooted and with CWM Recovery, try connecting your phone to pc via USB, reboot bootloader by holding down power+vol down keys, and hope it will go to fastboot mode. If you can get there, you can go into recovery and use adb commands to pull,push or erase files.
Sent from my HTC One X using xda premium