IPSec XAuth PSK VPN locks phone up hard - ZenFone 2 Q&A, Help & Troubleshooting

WW model ZE551ML, LRX21V.WW-ASUS_Z00A-2.15.40.10_20150425_1396_user044030425_2015010601090010000100001
Any traffic sent over the VPN to the remote subnet (other endpoint is a Cisco IOS router) will totally lock up the phone. Only way to recover is a power cycle by a long power button press.
Does not occur on my identically configured Nexus 5 (running 5.1).
Can anyone reproduce?

And still happening after the latest OTA (though that one fixed Google Wallet app-crashing).

This was finally fixed in the 2.18.40.12 OTA.

Related

WiFi Problems With 2 Networks

Hi
I have a wifi AP at home, and one at work, Both use WPA-PSK with mac addy auth. SSID Visible cause sh1te WM2003SE OS cant cope with hidden SSID.
Get a whole load of oddities from the XDA IIs. Both SSID's and keys are listed in the wifi setup on the device. What I would expect is that if I switch the device on when I am within range of the AP @ work, it connects to it no fuss, likewise, when I drive home, switch XDA on it connects, no fuss, unfortunately this is not usually the case. The following are in order of likelyness to occur!
Problem 1
Sometimes I switch it on, and it sits there searching for eons, never finds AP. If I disable and then re-enable wifi on the XDA then it connects.
Problem 2
Sometimes, the XDA will tell me that its connected to my home network when I am at work - it isn't!
Problem 3
Sometimes I switch it on, it connects to the AP, but no net connectivity - looking. Using PPC Ipconfig, I see that device never managed to get an IP addy. Stop, start wifi problem resolves
Problem 3
Occasionally, the PPC forgets the shared secret, and I have to re-input it, start/stop wifi before it will connect to the AP
Problem 4
Sometimes, it just BLUNTLY REFUSES to connect to the AP if I do the above. In this case I try all the above with a soft reset as well. If that fails then I need remove all the wifi AP's, soft reset, wait (ages) for it to see a new AP, enter the PSK then it will connect.
It also struggles to connect to other APs (wifi hotspots). Things work a whole lot better when there is just one AP involved (i,e not work and home).
Prob 4 occurs once/week, prob 1 occurs every day, others somewhere between. All problems are of course COMPLETELY UNACCEPTABLE for a product that has been released to the consumer.
Nigel
Hello Veledron,
I've a similar problem: at our company WLAN is set up to reqire WPA and authentication with user certificates. Since it is not possible to import user certificates in Windows Mobile 2003 SE "out of the box" I found out how to do that - it is described here
http://www.jacco2.dds.nl/networking/crtimprt.html
a little bit difficould procedure, but it worked - I can see my personal company certificate in the private-certificate store of my MDAIII.
The problem is, that I can't get a connection. WLAN-Manager says "connected", but I can't receive an IP-address - and in the logs of our Cisco-APs I can't see anything from my PDA. What also is a little bit strange for me: the MDAIII does not remember the setting "authentication with certificates", it always switches to "authentication using PEAP"...
any idea?
thanks
Gerald
Hi Veledron & gekap
I too have similiar problem with my netgear router at home. It seems that everytime it connect to the network it will just keep scanning eventhough it prompt that it already connected. It been 2 days and still i cannot manage to connect
Hopefully there is a solution to this problem.
Regardz
shark
There is.... Turn off AP, or move device to location where it is out of range, remove all WiFi profiles from device, hard reset, turn on router. wait (ages) for device to realize that there is a wifi ap nearby, enter PSK, all is well.
There seems to be no pattern to the WiFi failures, I have to do the above maybe twice a week to get it to connect. When the device gets itsself into a poor state this is the only way.
You cant delete an active profile, and the profile list only appears when wifi is turned on (stupid!) hence the need to turn off the AP.
Nigel
Hi Guys,
I manage to solve my wifi problem,
i just add the XDA IIs mac address to my netgear router plus assigned a reserve ip address based on it mac address and was able to connect successfully with no problem. Hope this solution helps.
Regardz
Sharkz
Hi,
thanks for the tips, but all of them are not a solution for me. I do not have any problems connecting to WLANs using WEP or to unencrypted WLANs, but i guess that there are problems with WPA in the PDA2K. I think the guys of you who have succussful connected to a WLAN using WPA have done that using WPA-PSK, not WPA with TKIP as encryption-method and PEAP or certificates as authentication method over 802.1x.
In our company TKIP is mandatory, and it is necessary to use certificates for authentication - this can be done with either EAP-TLS (so called "smartcard or certificate" in the setup-menu of the PDA-2k) or using PEAP. I've troubleshooted this a lot, and I can't see any authentication packet coming to our Cisco-APs from the PDA2K using this methods (I've turned on advanced logging on the APs to see any little bit...).
I fear the worst, that the WLAN-driver of the PDA2K does not support TKIP! Of course WPA is supportet from Windows 2003 Mobile SE, but in my opinion that is not enough - the card driver down the OS must also support the whole WPA-Standard, and it seems to me that the PDA2K driver does only support WPA-PSK. I found an article which can be an explanation of the problem:
http://www.socketforum.com/topic.asp?TOPIC_ID=2924
So I've 2 questions to you:
.) which driver version is installed on your PDA2Ks? (you can find that in the registry under HKLM\SOFTWARE\Drivers\Wavedev - I've: Common: 0.04.01, Device: 1.06.01 GER, DriverVersion: 0.08.00, Patch: 1.00)
.) has anyone of you ever connected to a WLAN using WPA (not WPA-PSK!)?
thanks
Gerald

[Q] Won't connect to wifi

I have a Belkin F5D8633-4 v1 router, set up with WPA2, with wireless mode 802.11b&802.11g&802.11n. When I attempt to connect to it through my GN, nothing happens. It just shows the message "Saved, secured with WPA2", but doesn't actually try to connect.
Other devices are able to connect to the router just fine (I'm writing this from a PC connected to it), and the phone is able to connect to other wifi networks as well.
I have tried turning off all wireless encryption, power-cycling the router, pulling the phone's battery, but none of these seem to work. What can I do further?
Thanks.
I have similar behavior using a Belkin F7D7301v1 router running Tomato. Other things can connect to the Belkin AP, and I have a D-Link AP setup with the same credentials to allow roaming across my house that the Galaxy Nexus can connect to without an issue. I also have a Nexus S that doesn't experience the same issue. It seems to be an issue with my Galaxy Nexus on that particular AP. Will do some more testing around different channels to see if that's an issue as that should really be the only difference in the two.
The Galaxy Nexus is a Google I/O one running OTA stock 4.1 Jelly Bean.
I'm on stock JB and have been able to connect to the following routers without any problems:
- Western digital N600 both 2.4ghz and 5ghz.
- Linksys WRT54GS tomato firmware and DDD-WRT firmware.
- Bell Canada Connection hub 2.4ghz wireless N.
- Engenius 2611p outdoor router 2.4ghz.
All routers on WPA/WPA2 encryption.
Thanks for the response, EP.
I tweaked a few things before realizing it was the MAC address filter list. I added the Galaxy Nexus to the mac filter list, but apparently although Tomato allows you to add more than 32 mac addresses to the filter list, anything after the first 32 entries are ignored. I was at 33 entries. I removed some old mac addresses and everything started working just fine.
jschan said:
Thanks for the response, EP.
I tweaked a few things before realizing it was the MAC address filter list. I added the Galaxy Nexus to the mac filter list, but apparently although Tomato allows you to add more than 32 mac addresses to the filter list, anything after the first 32 entries are ignored. I was at 33 entries. I removed some old mac addresses and everything started working just fine.
Click to expand...
Click to collapse
Awesome.

PPTP VPN stopped working over hspa

Up until about a month ago, my simple PPTP setup worked just fine.
- Asus stock firmware on my RT-N56U router
- Stock VPN client
I'd been using it flawlessly up until it stopped working. I now get "unsuccessful" when I try to connect over 3G/HSPA. Wifi from any external ISP works 100%.
I've not upgraded my ROM or firmware on the router or installed any VPN client/server software.
The fact that it works over WIFI but not TMO makes me think they've changed something on their network.
I'm as wet behind the ears as it gets when it comes to VPN configuration - which is why the simpler and less secure PPTP appeals to me.

Failed to obtain IP.

So, weird thing started to happen last night. Both my Samsung devices ( my 2014 10.1 and my S4) started failing to get an IP from my wifi network. It would see the wifi network and report a strong signal, but would fail at the obtaining IP address. The IP assignment is handled by a Windows DHCP service running on a domain controller. I work in IT so I have a fairly extensive lab at home with routers, switches, servers, domain controllers, etc. The wireless access point in my home is a WNDR3700 with no WAN port config as my firewall/routing is done by a Cisco ASA 5505. All the 3700 does is provide wireless access to the network, essentially it acts solely as a wifi AP. Every other wireless device on the network is functioning fine including 3 laptops, a Blackberry and two other Android tablets ( Asus Transformers). So I know nothing is wrong with the dhcp or the AP in general. It's not a security issue as it is not failing on authentication, just on obtaining IP. So as a workaround I configured each one with a static IP and, of course, everything works fine.
One thing I noticed that seemed odd was that when I went to change the IP addr the address that was already in there, but greyed out sort of, was the wrong network for my home wifi. The phone and tablet both looked like they had a 192.168.1.0/24 address whereas my home wifi segment is 192.168.0.0/24. So maybe that had something to do with it. At the office now and both my phone and tablet have no issue connecting to our Cisco APs and getting a dhcp config from a Windows DHCP server. So pretty weird situation. I'm fine with leaving them on static config while on my home wifi network. Was just wondering if anyone else has seen this before?
Thanks
For any that might be interested. I used inSSIDer to find a less crowded channel for my 2.4 ghz band at home and both my Samsung devices are connecting and receiving ip addrs now.

Internet Not Available

I have a LG G4 (LG-HG11) running Android 6.0 and I have been getting “Internet Not Available” error message everything I connect to my Wifi at home, as well as the Wifi at my parents place. Both Wifis has WPA2 PSK security password settings. I am able to connect to WiFi networks (Local College, MTA subway stations, Library, Work) that requires a two tier login i.e. connect to the wifi, then log in using the web browser. The only exception has been an apple wifi at my in laws - I was able to connect there. The Wifi works in Safe Mode.
Here are the things I’ve tried to no avail:
Forget the network
Turn off the phone and reset the phone
Tried 3 different routers (I even brought a new one)
Used a different cable modem
Unplugged/restart the router
Hard reset the router
Unplugged/restart the modem
I’ve factory reset the phone which seems to do the trick but the same issue has come back three times now. All of the apps I have installed appear to be legitimate apps and all of the other devices I have at home (laptops, tablets (android and apple) as well as Iphones all connect to the network just fine.
Any tips would be greatly appreciated!

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