Incoming calls on zenfone 2 - ZenFone 2 Q&A, Help & Troubleshooting

Some how I don't know what happen but I can't get incoming calls with my zf2 any suggestions its really bugging me so I'm asking for help my service provider is T-Mobile
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ward24 said:
Some how I don't know what happen but I can't get incoming calls with my zf2 any suggestions its really bugging me so I'm asking for help my service provider is T-Mobile
Sent from my ASUS_Z00AD using XDA Free mobile app
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Can you text? Can you text yourself? Have you rebooted the phone? What signal strength does the phone have? I have had no problems with mine on T-Mobile. Phone service is mostly a a matter of the Cell Tower recognizing your SIM card. Might need to open a support call with T-Mobile.

I can text call ppl get on the net pic message but no one can call me but I called T-Mobile 5 times and they got the message lol hopefully fixed soon
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I am getting a problem with answering calls as well, every time someone rings me and i select answer it hangs up on them,
I can ring out fine and i can receive calls fine on another handset with that sim card.
Any help would be great.
edit
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Figured out the issue, it was the antivirus AVL killing all received calls, uninstalled that and its been working fine since.

try last rom

its every one have this problem lollipop 5.0 version !!
u need to update to 5.1 but not yet released !!

Machalas said:
I am getting a problem with answering calls as well, every time someone rings me and i select answer it hangs up on them,
I can ring out fine and i can receive calls fine on another handset with that sim card.
Any help would be great.
edit
-------
Figured out the issue, it was the antivirus AVL killing all received calls, uninstalled that and its been working fine since.
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I know that I'm replying on over a year old thread, but I'd like to thank you. You helped me to figure out exactly the same issue I was facing. And want to add that you don't have to uninstall the AVL, just disable call blocking feature in its settings. This worked for me.

Related

[Q] CyanogenMod 7 incoming call error

Hey, I have an problem with incoming call's.
When someone try's to call me for them the line always is busy although It's not.
I can freely call everyone, sms works for both directions, but no one can call me, no matter from what phone or operator people call me, It's always busy. What problem could there be?
Anyone?
As no one else has responded ill put my 2 in..I was having same prob using cm7 on a wildfire a year or two ago.
Ppp would complain they couldn't get hold of me, wasn't getting missed call notifications. Would rcv calls as normal most of the time.
Flashed a different Rom and was ok.
Sent from my R800a using XDA
Meh
Sent from my R800a using XDA

stopped receiving texts - bell

okay so, i just randomly, last few days, stopped receiving text messages from everyone, they get my messages but, but i dont get their's.
I dont know why this is happening and it is just annoying, ive had a few friends call me, or message on facebook asking why im not replying.
Anyone else had this problem, and did you find a solution?
im using go sms pro, on stock rom.
Call your carrier.
Sent from my LG-P930 using xda app-developers app
Cam R said:
okay so, i just randomly, last few days, stopped receiving text messages from everyone, they get my messages but, but i dont get their's.
I dont know why this is happening and it is just annoying, ive had a few friends call me, or message on facebook asking why im not replying.
Anyone else had this problem, and did you find a solution?
im using go sms pro, on stock rom.
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I was having problems with receiving texts on Bell as well when I was running the stock rom. I wouldn't get any texts for a while and then as soon as I sent one out they would all flood in. Sometimes sending out a text didn't even work and I'd have to restart the phone, so if you haven't already tried that, give that a shot (pull the battery as well, just to be sure). If that doesn't work I'd give bell a call
I'm on CM9 now and I haven't had any issues yet
Good Luck!

[Q] Cant receive SMS on International Note2

Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.
If you use different languages, make sure you set the coding of SMS to Unicode in the settings menu of SMS.
Other than that, check if you have this message center number: +13123149810
If still not working, someone else needs to chime in
Check your APN settings, settings->more setting -> Mobile Networks->Access Point Names.
Make sure these are setup correctly I wouldn't just rely on the phone gathering these automatically.
Are you on the stock ROM or have you flashed a custome ROM?
If you have flashed a custom ROM I would suggest doing a full wipe and re-test.
If that doesn't work I'll look at getting a new phone.
Hey man dont worry about that. My friend has a galaxy s3 international and had the same problem. It has nothing to do with setting or differents roms. It att issues. What he did was call att, after a couple of days the phone began to receive sms then again tue same problem. He called again and i am not sure what they did but after 24 hours the problem was solved. So just call them and see man.
Good luck
Sent from my GT-N7100 using xda premium
AeroSatan said:
Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.
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Did you ever figure out what happened I seem to be having the same problem as well?
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Questions go in Q&A
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So does anyone have any insight on this topic or a solution? I have done a factory reset twice and even called At&T with no resolution. My phone was working great till a few days ago.
Sent from my GT-N7100 using xda premium
I have an international Note 2, also on AT&T. Post your APN settings and I'll compare it with mine to see what is the difference.
I'm having the exact same issue again. First time, I did a hard reset, and it resolved the issue. I don't feel like doing that again, so i'm on the phone with AT&T right now and we'll see what they say.
so... AT&T cannot determine why this is happening. I took my sim card out of my phone and put it in another AT&T branded phone (the GN2 is my work phone), and once I did, all text messages I missed came into my phone. I swapped the Sim cards back, and now it works as intended, and I'm receiving text messages again. The tech is calling Samsung now to see if they can offer any assistance.
Seems like whatever the issue is was resolved when I swapped phones. I figure it'll work for a week or so, as it did last time, and then will stop and I'll have to swap Sims again to perform a quick fix.
any Telecommunication guru's out there have any idea?

[Q] Incoming call number issue

Anyone know what my issue is or is there a setting somewhere that can fix my incoming call issue. I have searched everywhere but couldn't come up with anything.So if i can explain this as easy as possible: when i receive calls, sometimes the incoming calls come up in the wrong format,meaning,it's supposed to show up as +1 xxx-xxx-xxxx or (xxx) xxx-xxxx but most of the times i get +xx-xx-xxxxxx . It tells me im getting calls from all over the place like New Zealand, Saint-Martin etc... which is not the case. What bugs me is that i cannot call back if i missed the call unless i dial it back . I've already factory reset and changed sim card but still have this issue (which is random btw). Called in Bell's tech support and they have no clue. Im on stock JB.
Thanks to anyone who can help.
Same issue
I have the exact same issue, and I am using the latest synergy rom, but I havent been able to find a fix.
GDF01 said:
Anyone know what my issue is or is there a setting somewhere that can fix my incoming call issue. I have searched everywhere but couldn't come up with anything.So if i can explain this as easy as possible: when i receive calls, sometimes the incoming calls come up in the wrong format,meaning,it's supposed to show up as +1 xxx-xxx-xxxx or (xxx) xxx-xxxx but most of the times i get +xx-xx-xxxxxx . It tells me im getting calls from all over the place like New Zealand, Saint-Martin etc... which is not the case. What bugs me is that i cannot call back if i missed the call unless i dial it back . I've already factory reset and changed sim card but still have this issue (which is random btw). Called in Bell's tech support and they have no clue. Im on stock JB.
Thanks to anyone who can help.
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[email protected] said:
I have the exact same issue, and I am using the latest synergy rom, but I havent been able to find a fix.
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Flash this
http://d-h.st/2Lu
Sent from my SAMSUNG-SGH-I747 using xda premium

Sms issues

I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
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Try to update the prl and profile
Sent from my SM-N910P using JellyBombed Tapatalk 2
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
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Do you by chance have an airave and live in an area being upgraded? Had that issue where I live. If so, turn off the airave and see if it changes the issue. Sprint has a newer version they will swap out if this turns out to be the problem. Hope this helps.
If you mean the update in the system aettings, yes i did try that. Thanks for replying though.
No, i do not have an airwave, but i do believe i am in an area with Spark, i have the litttle swirling star icon next to my LTE icon. Thanks getting back to me.
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
PeteSeiler2010 said:
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
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Wipe cache and dalvik cache in recovery
Sent from my SM-N910P using JellyBombed Tapatalk 2
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
PeteSeiler2010 said:
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
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I am still having the issue, and I also have found that my phone calls are not coming through all of the time. I am starting to suspect my SIM may be the cause. I am currently using my phone with LTE disabled to see how it goes.
Do you have adblock or another ad blocking app installed? If so remove the app and see if that fixes your issues.
No adblock apps installed. It happens on stock and custom roms too.
ankurcshah said:
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
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Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
zillahakzor said:
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
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Na man. Ended up selling it off. Going for a moto turbo
Sent from my SCH-I200 using Tapatalk 2

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