Dear All,
Need help, my Zenfone 2 ZE551ML always getting Blank Screen when receiving Call.
I already flash newest ROM from Asus Official Website
I use Version CN_2.14.40.22
Thanks for your help :highfive:
Do you have tempered glass screen protector applied on to your zf2?
federalprisoner said:
Do you have tempered glass screen protector applied on to your zf2?
Click to expand...
Click to collapse
yes, i use it ..
any suggestion
Sorry for the late reply, Sonic im very sorry, u will have to remove the Tempered Screen protector as Manufacturer thought that the circle "Notification" light at the tempered glass is Proximity Sensor so they literally cover up the entire left hand side of the screen covering the sensor. Recent released tempered glass have cut out of the proximity sensor. Hopes it helps
Try this:
1. Select Contacts
2. In the Options Menu (3 little boxes to the right), select Settings
3. Select Call Screen Settings
4. Deselect Turn on proximity sensor. This will allow the screen to be always turned on when answering calls
after call screen is black
remove Tempered Glass
marz1403 said:
Try this:
1. Select Contacts
2. In the Options Menu (3 little boxes to the right), select Settings
3. Select Call Screen Settings
4. Deselect Turn on proximity sensor. This will allow the screen to be always turned on when answering calls
Click to expand...
Click to collapse
Thanks for the tip.
Maybe I reply to late but I had the bug after the change of the screen and this setting saved me.
Edit : Asus cover is disabled
Related
Using Desire for months and everything prefect except one thing. Sometimes I need to press the button on the screen after some system message which need to be heard first. When I put the screen on my ear then its off. I can use the headphone sometimes but not always. I believe its because of the sensing function but cant find the place to turn it off. Could anyone who can tell me how to keep screen on when answering the call? Thanks in advance.
The screen goes off due to the proximity sensor, but it should be back on again when you take the phone away from your ear.
This definitely works for me, though I can imagine that if you have your hand close to the proximity sensor it could cause problems.
Regards,
Dave
I tried again and notice that, sometimes the screen can come back but after long time waiting, but in most case it cant. I am not sure the position where the sensor located. I am using the zagg invisible shield screen cover and not sure if that caused the error of the sensor. Anyhow, is here a place to turn this face sensing function off?
PS, after I cleaned the screen cover then it seems get better response time to show the screen after move the phone away from my face. But still not rapidly as normal phone with keyboard and influence the using experience. So if there was a option to turn this face sensing feature off then it could be better.
I found this link where some one who had the same issue found it was related to their Zagg protector, but on the same thread there are others who have had no such problems.
The proximity sensor is in the top left of the screen, within the black border. circles - see here.
Regards,
Dave
Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
Razzzzer said:
Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
Click to expand...
Click to collapse
Do you have a screen protector on or maybe accidentally covering the proximity sensor? The phone is supposed to wake when the proximity sensor isn't covered, not when the call is ended.
Sent from my SGH-M919 using xda premium
No screen protector or case
actually it looks like the proximity sensor isnt working well for anything....
besides the calls the air gestures (scrolling) stopped working.
I dont think smart stay works either....
i factory reset the phone still nothing
on the lock screen i do see the little white dot follow my hand around so not sure what to think.
any suggestions before i take this back to the store for a replacement?
Dear all,
Seems some dust is stuck up on my i747s proximity sensor. I will get it cleaned at a later point, but for now I need to disable the proximity sensor. The phone screen just turns off as soon as I dial a number and wont come back up until the call has disconnected. So cannot access the screen while on call.
I am rooted and on CM11 (kitkat). So do not have the TW option to go and disable proximity sensor in call settings. There is an option to disable the driver using hardware disabler app but I found by searching that that is causing a lot of battery drain. Anyway if someone knows the driver name and location for the proximity sensor of i747 then please do share that.
I have tried a couple of sensor test apps and all report that the sensor is active but it has something close to it so basically the sensor is always thinking that its close to the ear.
So need any ideas to disable the proximity sensor completely or at least from being invoked as soon as I place a call. Thanks for any help.
Do you happen to have a screen protector on that's covering the sensor? It can cause the sensor to think its covered. Thus having your screen always off
Sent from my SGH-I747 using xda app-developers app
ptran1924 said:
Do you happen to have a screen protector on that's covering the sensor? It can cause the sensor to think its covered. Thus having your screen always off
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your reply. No Screen Protector on my phone. I have gone through a lot of search results and screen protector has been a common culprit but after hours of searching I think my only option is to disable the sensor. Long term I need to open the thing and clean up the sensor.
mehtajinesh said:
Thanks for your reply. No Screen Protector on my phone. I have gone through a lot of search results and screen protector has been a common culprit but after hours of searching I think my only option is to disable the sensor. Long term I need to open the thing and clean up the sensor.
Click to expand...
Click to collapse
Bump...please help!
I just bought a refurbished Tab S and it looks like it hasn't even been used. It came with Android 5 and I didn't notice the problem, although I only used it for a few minutes before doing the OTA update to Android 6.0.1. Although everything seems to be working, if I grip the tablet between the lower right corner and the usb charging port, the screen blanks. Then when I remove my grip from this location the screen comes back on! I know ... weird behavior, right? It only happens in this area and it doesn't happen if I just press on the back or on the screen in this area. I have to actually grip on both sides. It's a beautiful tablet and I would hate to have to return it, so I'm trying to figure out if there is a way to fix it. (In everyday use it is just to annoying to aviod touching this area.) I read a post by vndnguyen (14-Jul-2015) on this forum that said:
---------------------------------
Our Galaxy Tab S has a Grip Sensor. You can check it by:
1) Use *#0*# to open Hardware Test, select GripSensor. You will see the grip sensor is located at the upper-right corner.
2) Use *#1106#. You can set the Grip sensor on/off.
-----------------------------------
So maybe I could fix the problem by turning the Grip sensor off. However I couldn't figure out how to enter these secret codes since a wifi only tablet doesn't have a dialer. I found an application called "Secret Codes" with an icon that looks like a lighted match. It listed a code with a #0 for hardware test. I pushed that button and it said it was invoking the code but then I saw no response from that.
Would selecting "Factory Data Reset" from the Backup and reset settings menu be worth a try to fix this problem? (Would I have to do the Marshmallow update again?).
By the way, here are some additional things I did to see if I could make the problem go away (to no avail):
- Starting the tablet in Safe mode
- Turning off automatic brightness, screen rotation, smart stay, screen timeout, Adaptive display, and screen tone auto adjust
- Turning off lock screen
- Turning off Palm swipe to capture
Any advice would be highly appreciated.
~Paul
Hey all,
I have a Samsung Galaxy S20 Ultra on ATT, and i think it has a mind of its own. I haven't been able to capture any footage of this, but the phone will randomly do things like, if I'm in my text messages, it will select one and tap the text bar repeatedly, or it will quit out of whatever app I'm using, or it will go to the screen that shows all the apps i have running. It always does this 5 or 6 times in the span of a second or two.
Any help is appreciated.
Do you have a screen protector on? I've had this before (not on this device) and it was due to a bad glass screen protector install.
You can try turning accidental touch protection on, and turning touch sensitivity off in Display in settings.