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I'm not positive where this should be posted it can be moved as needed but i am beyond lost right now. I have looked through hundreds of pages of forums for help and cant fix my phone yet.
I have a good amount of experience with android, adb, rooting, etcs and usually have been able to solve my problems. I was running CM7.0.3 on my droid incredible fine for months without problems and then out of no where i went to turn it on and it got stuck at the splash screen. I was away from my computer on vacation so i started trying to figure it out on my own. I could still access CWM via Hboot but when i loaded CWM it couldnt mount /data and /cache. Last time i had a problem similar to this i just flashed a RUU through Hboot and rerooted my phone afterwards so i thought this might work. I flashed it and phone booted up and i thought it was fixed.
This is where things started getting confusing. The internal storage in my phone has completely disappeared and theirs only 149MB available under phone memory which is suppose to be at 748MB. I tried to run unrevoked so i could reroot, get CWM back, and try to figure out what happened but it cant run because the internal storage it missing.
I have been reading for hours and trying to figure what to do next but i have no clue. i really need some help anything would be appreciated.
UPDATE: After more work on my phone i tried reflashing the RUU and then doing a factory data reset through hBoot and couldnt complete it because internal storage having problems mounting. im trying to get a logcat right now to post showing what it is. i believe it is the /dev/block/mmcblk0p1, CACHE:recovery/log, and poart of the mtdblock
Have you tried a brand new flash of CM7? Do a Full Wipe, Format System and anything else you deem necessary to format and flash CM7 from your SD. Then you can begin to work from there, because at least you'll have a working phone.
I'm a little confused as to why you would immediately run the RUU after getting a Bootloop instead of Restoring a Nand or Wiping Cache or Data?
I could get it to boot into clockwork but /data couldnt mount. i could not do a wipe or flash from inside CWM. i tried to do a fresh install but it wouldnt let me. I couldnt restore a NAND for the same reason. Now because of the RUU i dont have CWM anymore or root access. unrevoked wont work to reroot because in the internal storage is all messed up.
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
Hi everyone,
I'm at a loss at the moment as I do not know which way to turn, any help would be greatly appreciated.
so the last 2 years have been pretty eventful for me. I had a number of close relatives pass away and various other important family events take place and all my pictures and videos surround them seem to have disappeared from my HTC One X.
I had the phone connected to a laptop and was in the process of backing up the entire collection when the phone got incredibly hot, froze and restarted on me, to my shock all my videos and pictures where gone once the phone booted back up. I have removed the battery and have not used the phone since, in fear that it may delete/write over any data structures, or remove any chance I have at recovering my files.
Now I am of course a newbie to the HTC one X when it comes to rooting etc but I have done this sorta thing with previous phones in the past so I can work through a guide/root/update if needed.
Having tried many of these generic "recover your data" type software they all seem to require USB Mass Storage Mode. from what I have found and and experienced I can not do this as my android version is 4.1.1 and the option was removed in an update. MTP connection type is how it connects to a PC ( i hope im making sense here as im not sure if im saying that right).
I've spent the last week trying to figure out a way to get the phone to work with mass storage mode but my understanding is a little sketchy.
Is there anyway to recover my data and if so what is the best course of action?
Should I root and upgrade to a custom firmware?
If i do this will this wipe the existing internal storage/ or perhaps remove any chance I have at recovery after the upgrade? I haven't used the phone since as ive read on several threads that the best chance of recovery is to ensure that very little data / no new data is written to the phones internal memory.
I've even considered paying professional data recovery services however they simply do not provide enough information as to what/how they do it and im scared that they may return the phone with no results and also wipe any chance I have at recovery.
any help at all would be greatly appreciated, as at this point i really don't know what else to do.
if someone has a tried and tested method or recovery service they have used please let me know. If it really is too difficult to attempt a recovery myself id be willing to pay for any assistance beyond that.
thanks for any assistance in advance.
.Xenon- said:
Hi everyone,
I'm at a loss at the moment as I do not know which way to turn, any help would be greatly appreciated.
so the last 2 years have been pretty eventful for me. I had a number of close relatives pass away and various other important family events take place and all my pictures and videos surround them seem to have disappeared from my HTC One X.
I had the phone connected to a laptop and was in the process of backing up the entire collection when the phone got incredibly hot, froze and restarted on me, to my shock all my videos and pictures where gone once the phone booted back up. I have removed the battery and have not used the phone since, in fear that it may delete/write over any data structures, or remove any chance I have at recovering my files.
Now I am of course a newbie to the HTC one X when it comes to rooting etc but I have done this sorta thing with previous phones in the past so I can work through a guide/root/update if needed.
Having tried many of these generic "recover your data" type software they all seem to require USB Mass Storage Mode. from what I have found and and experienced I can not do this as my android version is 4.1.1 and the option was removed in an update. MTP connection type is how it connects to a PC ( i hope im making sense here as im not sure if im saying that right).
I've spent the last week trying to figure out a way to get the phone to work with mass storage mode but my understanding is a little sketchy.
Is there anyway to recover my data and if so what is the best course of action?
Should I root and upgrade to a custom firmware?
If i do this will this wipe the existing internal storage/ or perhaps remove any chance I have at recovery after the upgrade? I haven't used the phone since as ive read on several threads that the best chance of recovery is to ensure that very little data / no new data is written to the phones internal memory.
I've even considered paying professional data recovery services however they simply do not provide enough information as to what/how they do it and im scared that they may return the phone with no results and also wipe any chance I have at recovery.
any help at all would be greatly appreciated, as at this point i really don't know what else to do.
if someone has a tried and tested method or recovery service they have used please let me know. If it really is too difficult to attempt a recovery myself id be willing to pay for any assistance beyond that.
thanks for any assistance in advance.
Click to expand...
Click to collapse
If all you need to do to salvage your data is USB mount storage then I suggest flashing a custom recovery, CWM and TWRP both enable USB mount storage.
Sent from my HTC One X using xda app-developers app
Craiglivesey94 said:
If all you need to do to salvage your data is USB mount storage then I suggest flashing a custom recovery, CWM and TWRP both enable USB mount storage.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
ok so I've used CWM a few years back and I have a rough idea of what to do (i can search around for a decent guide) but I just want to confirm that flashing a custom recovery will not force me to reformat or format the internal memory in its entirety before/during/after the installation itself?
Would this be the best way to recover data from the device as its not currently rooted or had any custom firmware flashed to it
ie: install CWM>enable mass storage mode>use generic software to scan the drive and attempt to recover
thank you
.Xenon- said:
ok so I've used CWM a few years back and I have a rough idea of what to do (i can search around for a decent guide) but I just want to confirm that flashing a custom recovery will not force me to reformat or format the internal memory in its entirety before/during/after the installation itself?
Would this be the best way to recover data from the device as its not currently rooted or had any custom firmware flashed to it
ie: install CWM>enable mass storage mode>use generic software to scan the drive and attempt to recover
thank you
Click to expand...
Click to collapse
unlocking your bootloader will wipe all your data. I would try recovery software first, if your pc can see your phone I don't see why the software won't.
nogotaclue said:
unlocking your bootloader will wipe all your data. I would try recovery software first, if your pc can see your phone I don't see why the software won't.
Click to expand...
Click to collapse
there are a number of reputable recovery software applications on the market, almost all of which require that you are using mass storage mode (when attempting to recover from a mobile device). I've used 14 different programs so far and none of them can recognize my HTC one x when its plugged into the PC.
my htc works fine and is showing up as "portable media device" in the windows browser however none of the programs ive tried can locate the storage with there respective disk/file browsers.
.Xenon- said:
there are a number of reputable recovery software applications on the market, almost all of which require that you are using mass storage mode (when attempting to recover from a mobile device). I've used 14 different programs so far and none of them can recognize my HTC one x when its plugged into the PC.
my htc works fine and is showing up as "portable media device" in the windows browser however none of the programs ive tried can locate the storage with there respective disk/file browsers.
Click to expand...
Click to collapse
doesn't really like you have much of a choice now then. You should prepare yourself for the possibility that, because data is missing, the sdcard may be corrupted and not recoverable at all. having said that, I have recovered data from hard drives and sdcards that have been formatted multiple times, with minimal loss. I would wait till tomorrow night before you decide anything, give more people a chance to see the post through tomorrow
nogotaclue said:
doesn't really like you have much of a choice now then. You should prepare yourself for the possibility that, because data is missing, the sdcard may be corrupted and not recoverable at all. having said that, I have recovered data from hard drives and sdcards that have been formatted multiple times, with minimal loss. I would wait till tomorrow night before you decide anything, give more people a chance to see the post through tomorrow
Click to expand...
Click to collapse
Yeah im hoping someone may know of a why to get either usb mass storage mode working or perhaps just a good recovery service anyone could recommend.
.Xenon- said:
Yeah im hoping someone may know of a why to get either usb mass storage mode working or perhaps just a good recovery service anyone could recommend.
Click to expand...
Click to collapse
Is the device rooted? Do you have CWM Recovery installed on it?
MrT69 said:
Is the device rooted? Do you have CWM Recovery installed on it?
Click to expand...
Click to collapse
no unfortunately not, just wish i had now and I woulda have saved myself alot of hassle.
I think if i understand it correctly now if i root and install CWM recovery now it actually reformats/wipes the storage.
.Xenon- said:
no unfortunately not, just wish i had now and I woulda have saved myself alot of hassle.
I think if i understand it correctly now if i root and install CWM recovery now it actually reformats/wipes the storage.
Click to expand...
Click to collapse
Ok. Currently I'm on the way home from work but I guess I will need aprox. 1 hour.
1. DO NOT install a custom ROM
2. You need to install CWR Recovery for this Action
3. Don't care if the device will boot or not - you need only CWR Recovery installed on it
4. Do not try to do stupid things like using public bull**** recovery crap Tools
It will take up to two hours and your data will be back. Ok. lets say most of them.
To do:
1. Unlock your device bootloader
2. Install CWM Recovery
3. Let me know when it's done
And most important - leave the device as it is. Do not restart or boot the device to much times
MrT69 said:
Ok. Currently I'm on the way home from work but I guess I will need aprox. 1 hour.
1. DO NOT install a custom ROM
2. You need to install CWR Recovery for this Action
3. Don't care if the device will boot or not - you need only CWR Recovery installed on it
4. Do not try to do stupid things like using public bull**** recovery crap Tools
It will take up to two hours and your data will be back. Ok. lets say most of them.
To do:
1. Unlock your device bootloader
2. Install CWM Recovery
3. Let me know when it's done
And most important - leave the device as it is. Do not restart or boot the device to much times
Click to expand...
Click to collapse
thanks for your help!
Im at work at the moment too so I will try to do this as soon as I get home.
just a quick question though, does unlocking the bootloader and installing CWM recovery format the storage? nogotaclue said unlocking the bootloader would wipe/reformat the memory again. (I am trying to avoid this as it could potentially write over the data im trying to recover)
.Xenon- said:
thanks for your help!
Im at work at the moment too so I will try to do this as soon as I get home.
just a quick question though, does unlocking the bootloader and installing CWM recovery format the storage? nogotaclue said unlocking the bootloader would wipe/reformat the memory again. (I am trying to avoid this as it could potentially write over the data im trying to recover)
Click to expand...
Click to collapse
Don't care about if the SDCard will be formated or not.
On the one Hand it seems you have already formated or lost the partion on it and on the other Hand there is no other way to get the data back.
I promise to you that this is OK even when the unlock procedure Format your SDCard This is not the first time that I recover some data. And I do this Job since more than 15 years.
It's up to you to decide.
Sorry I didn't mean to offend you. Just worried that's all. I was called away for work so I'm back this weekend. Will root and install the recovery as soon I can.
Thanks again for your help.
Sent from my GT-I9505 using xda app-developers app
MrT69 said:
Don't care about if the SDCard will be formated or not.
On the one Hand it seems you have already formated or lost the partion on it and on the other Hand there is no other way to get the data back.
I promise to you that this is OK even when the unlock procedure Format your SDCard This is not the first time that I recover some data. And I do this Job since more than 15 years.
It's up to you to decide.
Click to expand...
Click to collapse
Then i have a question to you Mr T, what software is "best" or at least very good to use to recover lost/formatted data ?
As you seem to know much about that
sent from my venomized piece of technology
Re: Recover deleted pictures and videos
It is very good that you did not use your phone after deletion of photos and videos so there will be no matter of overwriting. You said that you have tried many Recovery Tools but I think they might be free of cost. I have also tried so many free data recovery tools to recover my photos but all are of no use. Then my friend suggested me Remo recover Android tool after employing the tool I successfully recovered all my data from my HTC one.
Hi, I'm a noob at messing with rooting or ROMs, I have a T-Mobile HTC One M8 that I rooted, it worked fine until 2 weeks later it started rebooting every few seconds, I went into TWRP Recovery and wiped the Dalvik Cache and the regular Cache, it worked fine for a few days then started rebooting every minute or so so I attempted to wipe both the Dalvick Cache and the regular Cache again thinking it would solve the problem once more. I went into Advanced Wipe and wiped Dalvik Cache, Cache, Data, Internal Storage and System...it was a noob mistake thinking that I just did a Factory Wipe. I'm not sure why I did that, but afterwards, I lost the OS to my phone because of it.
These are the Problems:
I have S-On
I didn't do a Backup of anything
I don't know how to find the CID (if needed to fix it)
I don't know how to fix the phone
I've attached a picture of what my bootloader shows for its information. Please can someone help me fix my mistake...I really want to learn how to fix this. Can someone please instruct me how to get my OS back? I want to be able to use this phone again.
mauricioreynoso123 said:
Hi, I'm a noob at messing with rooting or ROMs, I have a T-Mobile HTC One M8 that I rooted, it worked fine until 2 weeks later it started rebooting every few seconds, I went into TWRP Recovery and wiped the Dalvik Cache and the regular Cache, it worked fine for a few days then started rebooting every minute or so so I attempted to wipe both the Dalvick Cache and the regular Cache again thinking it would solve the problem once more. I went into Advanced Wipe and wiped Dalvik Cache, Cache, Data, Internal Storage and System...it was a noob mistake thinking that I just did a Factory Wipe. I'm not sure why I did that, but afterwards, I lost the OS to my phone because of it.
These are the Problems:
I have S-On
I didn't do a Backup of anything
I don't know how to find the CID (if needed to fix it)
I don't know how to fix the phone
I've attached a picture of what my bootloader shows for its information. Please can someone help me fix my mistake...I really want to learn how to fix this. Can someone please instruct me how to get my OS back? I want to be able to use this phone again.
Click to expand...
Click to collapse
Download a custom rom and adb push it to your internal storage and then flash it from recovery.
Same problem
mauricioreynoso123 said:
Hi, I'm a noob at messing with rooting or ROMs, I have a T-Mobile HTC One M8 that I rooted, it worked fine until 2 weeks later it started rebooting every few seconds, I went into TWRP Recovery and wiped the Dalvik Cache and the regular Cache, it worked fine for a few days then started rebooting every minute or so so I attempted to wipe both the Dalvick Cache and the regular Cache again thinking it would solve the problem once more. I went into Advanced Wipe and wiped Dalvik Cache, Cache, Data, Internal Storage and System...it was a noob mistake thinking that I just did a Factory Wipe. I'm not sure why I did that, but afterwards, I lost the OS to my phone because of it.
These are the Problems:
I have S-On
I didn't do a Backup of anything
I don't know how to find the CID (if needed to fix it)
I don't know how to fix the phone
I've attached a picture of what my bootloader shows for its information. Please can someone help me fix my mistake...I really want to learn how to fix this. Can someone please instruct me how to get my OS back? I want to be able to use this phone again.
Click to expand...
Click to collapse
In addition to the same problem, when I connect my phone to the PC, it does not show up.
Did you get a fix on the problem ???
ED
riversinc said:
In addition to the same problem, when I connect my phone to the PC, it does not show up.
Did you get a fix on the problem ???
ED
Click to expand...
Click to collapse
Honestly there's a lot of people with no os on bootloader screen.
My os dissapears after unlock recovery s-off and custom Rom.
If your phone is tripping I would just relock and flash ruu in bootloader mode.
First I would verify its not a driver issue and make sure usb debugging is on. If u are on a custom Rom go to there superuser settings and make sure it's set to apps and adb. Then try again.
twinnfamous said:
Honestly there's a lot of people with no os on bootloader screen.
My os dissapears after unlock recovery s-off and custom Rom.
If your phone is tripping I would just relock and flash ruu in bootloader mode.
First I would verify its not a driver issue and make sure usb debugging is on. If u are on a custom Rom go to there superuser settings and make sure it's set to apps and adb. Then try again.
Click to expand...
Click to collapse
i have the same issue on my phone my pc isnt recognizing the phone at all and when i can get into my recovery screen to try to turn phone off it says i need to flash super user and when i do it goes to a white htc android developers screen but thank god i can get back to bootloader screen any help to my problem i really would appreciate an answer
STANC1 said:
i have the same issue on my phone my pc isnt recognizing the phone at all and when i can get into my recovery screen to try to turn phone off it says i need to flash super user and when i do it goes to a white htc android developers screen but thank god i can get back to bootloader screen any help to my problem i really would appreciate an answer
Click to expand...
Click to collapse
boot to recovery, sideload a rom. if use adb is to hard for you then download the toolkit and use that to sideload a rom.
I'm no genius on this stuff, but if I were you I'd throw a ROM on the external SD and wipe everything and flash it.
I'm curious why you were having problems in the first place...your phone shouldn't have been having problems like that. It sort of sounds like a kernel problem. Regardless, I wouldn't necessarily flash whatever ROM you were having problems with. If I were you, I'd grab one that tons of other people who are on your carrier are using. Definitely don't flash one that is newer--get something from a well established dev/group.
As long as you can get to TWRP or whatever custom recovery you have, you should be able to wipe & flash without having to use ADB. Not that using ADB is bad, but if you're new, it can be confusing. Let us know how it works out.
can you help?
i dont even have recovery on mine anymore.So, how can i even flash a new rom?
zerozed99 said:
I'm no genius on this stuff, but if I were you I'd throw a ROM on the external SD and wipe everything and flash it.
I'm curious why you were having problems in the first place...your phone shouldn't have been having problems like that. It sort of sounds like a kernel problem. Regardless, I wouldn't necessarily flash whatever ROM you were having problems with. If I were you, I'd grab one that tons of other people who are on your carrier are using. Definitely don't flash one that is newer--get something from a well established dev/group.
As long as you can get to TWRP or whatever custom recovery you have, you should be able to wipe & flash without having to use ADB. Not that using ADB is bad, but if you're new, it can be confusing. Let us know how it works out.
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Click to collapse
stlsports said:
i dont even have recovery on mine anymore.So, how can i even flash a new rom?
Click to expand...
Click to collapse
you might be able to get the phone in the boot-loader (power and volume key down key) and then via fastboot flash the twrp recovery and then push a backup to the phone and restore.
-brad
Use the toolkit available in the general? section and flash the 4.4.4 RUU. Should return you to complete stock.
Did you get it fixed
mauricioreynoso123 said:
Hi, I'm a noob at messing with rooting or ROMs, I have a T-Mobile HTC One M8 that I rooted, it worked fine until 2 weeks later it started rebooting every few seconds, I went into TWRP Recovery and wiped the Dalvik Cache and the regular Cache, it worked fine for a few days then started rebooting every minute or so so I attempted to wipe both the Dalvick Cache and the regular Cache again thinking it would solve the problem once more. I went into Advanced Wipe and wiped Dalvik Cache, Cache, Data, Internal Storage and System...it was a noob mistake thinking that I just did a Factory Wipe. I'm not sure why I did that, but afterwards, I lost the OS to my phone because of it.
These are the Problems:
I have S-On
I didn't do a Backup of anything
I don't know how to find the CID (if needed to fix it)
I don't know how to fix the phone
I've attached a picture of what my bootloader shows for its information. Please can someone help me fix my mistake...I really want to learn how to fix this. Can someone please instruct me how to get my OS back? I want to be able to use this phone again.
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Click to collapse
I have the same problem no os but I have everything but no os
Well I fixed my phone
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Hi! Is it possible to do a factory reset without deleting personal files in the internal storage? Like pictures? I'm practicing not using an SD card since the phone has ample storage. I'm just annoyed that everything gets deleted. XD
Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.
Jull4n said:
Hello.
When you do a factory reset, you generally only wipe data and cache. Not the internal storage nor the external SD-card, unless you choose to do it.
If you're not sure though, you can just copy your whole internal storage to your computer just to be safe.
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Click to collapse
Thanks for the input! I think all Zenfone 2 running at stock ROM doesn't have an option to retain or delete files. It just basically wipes everything in the internal storage. I already have it backed up. I'm just annoyed that the pictures are all messed up when I put them back to the phone after restore. I still go through root, File Timestamp app, then unroot, just to get the images organized. XD
Why do a factory reset if you are on stock? I have downloaded the stock rom from ASUS and dirty flashed it. That gave me the full rom back (I messed up and deleted things I should not have) and did not lose any data
Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.
miki117 said:
Well, I usually do a factory reset after I update, or when I feel that something is not right (frequently). I resort to reflashing if factory reset doesn't do the job.
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I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.
Chocketbear said:
I've moved up several firmware versions on my ZF2 and in the end if I don't do a complete reset on the phone it has strange issues, doesn't matter if I wipe the Cache or even wipe my ass. the OTA update doesn't work right on a stock rom too well.
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Click to collapse
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.
miki117 said:
Agreed! I think I've already been doing the same thing on several smartphones I've owned. Firmware update = factory reset, or sometimes, flash + factory reset. On my previous phone, I wasn't too worried about picture time stamps and arrangement since they were stored on an SD card. But now that I'm using a 64GB, I was thinking of settling down on the internal storage, but sadly, there's no option to skip on wiping the personal files. I was thinking of fixing pictures via USB, but 5.x only supports MTP.
Click to expand...
Click to collapse
Now that I've had time to think about it, the 64 GB wasn't really needed in my case....but I wanted the 4 GB of ram. I store everything I care about on my SD card so resetting doesn't take all my ****. I'm still on the stock Rom because I want to make sure I don't have any hardware issues and need to send it back. I was still having a few issues even after the 165 update, so " once again " I wiped the bish and started over. seems to be better now, but I may just give in and root it with something Bare-Bone because I'm hating the way all the crap is loaded on this phone.