Hello, I've been using the T Mobile S6 Edge since the day it came out not had a single issue with it. Well today I unplugged it and used it for about two hours straight (browsing reddit in bed). I then turned the screen off and went to make a coffee, pulled the phone out to dial a number and nothing. Pressed home, pressed power, pressed and held home and power and power and volume up. Nothing. Just put it in the charger and no response. The heck is going on? Any help would be appreciated, Thanks.
Go to a tmobile store and exchange it. Same thing happened to a friend of mine.
alexhood93 said:
Go to a tmobile store and exchange it. Same thing happened to a friend of mine.
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OK I took the phone to tmobile after troubling shooting and as soon as I handed it to the guy he presses power and it booted right up... Like wut. I'm still puzzled as to how it happened and he didn't even have an answer for me I just hope it doesn't thappen again.
mhm_besa said:
OK I took the phone to tmobile after troubling shooting and as soon as I handed it to the guy he presses power and it booted right up... Like wut. I'm still puzzled as to how it happened and he didn't even have an answer for me I just hope it doesn't thappen again.
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Next time, hopefully there won't be a next time, this happens, try putting the phone in the download mode. Turn off the phone and press volume down, home, and power. Then press volume down not up to restart your phone.
vanessaem said:
Next time, hopefully there won't be a next time, this happens, try putting the phone in the download mode. Turn off the phone and press volume down, home, and power. Then press volume down not up to restart your phone.
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OK I'll try that since that may have been the only button combination I didn't try. Thanks for the tip.
This happened to me also...Couldn't do anything with phone...Couldn't put in download mode or anything. .
Went to tmobile and needed my receipt so headed back home and then it turned on without doing anything
...
mhm_besa said:
OK I'll try that since that may have been the only button combination I didn't try. Thanks for the tip.
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Yeah, what you're describing happened to me the other day. At first, I thought my battery died or something but ruled that out. Holding the power button didn't work so I figured I would put it in the download mode and restart that way. I've had this happen to me on rare occasions with other Android devices I've owned so I don't think it's unique to this particular device. It's just weird and kinda scary.
Cheers for the tip Vanessaem :good: My S6 refused to switch on & on my old phone S2 I used to just remove & re~instore the battery & switch it back on, but obviously we can't do that with the S6 so I was confused So I tried your button combination :victory:
For future reference, Vol Down and power for about 10sec will force a power down.
Related
So A few days ago my phone started to turn off and turn back on randomly, Its hit or miss, Just starting to get annoying. Has anyone ran into this? Pretty much when my phone is off and I hit the power button it will go to the screen as if I'm holding the power button to do a screen shot. I'm pretty sure it's not my power button sticking. I think there is just something else going on.
Also when it does it when my charger is hooked up it will keep starting up and turning off till I unplug it.
I wasn't sure if it was a app I had downloaded so I deleted the last few apps I had downloaded, But still will turn on and off.
Anyone had anything?
pbrbent said:
So A few days ago my phone started to turn off and turn back on randomly, Its hit or miss, Just starting to get annoying. Has anyone ran into this? Pretty much when my phone is off and I hit the power button it will go to the screen as if I'm holding the power button to do a screen shot. I'm pretty sure it's not my power button sticking. I think there is just something else going on.
Also when it does it when my charger is hooked up it will keep starting up and turning off till I unplug it.
I wasn't sure if it was a app I had downloaded so I deleted the last few apps I had downloaded, But still will turn on and off.
Anyone had anything?
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I was having the same thing happening with cm9. I went ahead and tried out BLUKUBAN rom..very sweet one at that. better battery life. Try it out.
Well I updated to alpha 4. Still have the the random power off like I'm holding the power button down. So I'm thinking its something internal.
Guess ill unroot and take it back to sprint. Dang it!
Sent from my SPH-D710 using XDA
I'm having the exact same issues. It started 2 days ago. I'm watching my phone turn off and on, on its own right now while plugged in.
Are you sure its not a bad power button? I found that even if i barely tap the power button without fully pressing it in, it will trigger a button press action, or a button hold action.
Please update if you resolve.
Hi, today while I was browsing on Firefox, the app closed by itself and the home screen got distorted (the wallpaper got black and some icons started to show up in the background). Since it has happened before, twice in the last week, I tried to reset the phone. However this time the phone did not turn on. I put it in the charger and the LED is also not turning on. I've had it plugged in for about 9 hours now and the LED is still off and the phone is not even getting warm, like it usually does when it's charging. The charger is also not warming up, and when I tried to connect the phone to the computer USB port, Windows doesn't report any power consumption.
I've read some threads about bricking, so I know people mention longer times to get the LED turn red, but is it normal that it doesn't warm up and doesn't suck any power from a USB port?
For anyone familiar with AT&T operations, if I sent it as warranty replacement, would they bother running diagnostics? I have it with LT28i .68 firmware, rooted and with CWM.
Also, is there a way to retrieve the data from the internal SD card? I tried connecting it to the computer and nothing happened. Nothing happens when I press either volume button + power button. An nothing happens when I connect it to the computer pressing either volume button.
Any help will be much appreciated.
Have you tried the Hard reset?
Holding Power Button and Volume button together for at-least 3-5 seconds and you would feel 3 vibration.
auni said:
Have you tried the Hard reset?
Holding Power Button and Volume button together for at-least 3-5 seconds and you would feel 3 vibration.
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I have. I don't get any vibration with either volume down or volume up + power.
josemald said:
I have. I don't get any vibration with either volume down or volume up + power.
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Hold VolUP+VolDOWN at the same time, and then press Power button, holding it too, the 3 at same time for some secs...
the_biu said:
Hold VolUP+VolDOWN at the same time, and then press Power button, holding it too, the 3 at same time for some secs...
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I tried that too, the phone also doesn't respond.
Does ION has removable battery? If yes try to remove it for a while.
If not. Then try the buttons combo with the phone connect to charger...
the_biu said:
Does ION has removable battery? If yes try to remove it for a while.
If not. Then try the buttons combo with the phone connect to charger...
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Click to collapse
The Ion doesn't have a removable battery. I already tried all combinations of power+volume buttons, while disconnected and connected to the charger, and nothing. Maybe the battery somehow got disconnected internally, I don't know if that's even possible.
I've called AT&T, they'll send another warranty replacement, the second replacement I get. Hopefully this one will last enough at least for an early renewal.
I don't know if AT&T still does this but back when I was in the states last year I had them give me an early upgrade because two of the handsets they gave me were faulty (original and one replacement). Try talking to CS Reps sometimes it pays off. You might be able to get an early upgrade if you tell them how this can't keep happening you have important data blah blah blah.
Anyways good luck!
Sent from my LT28i using xda app-developers app
The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
r8revealed said:
The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
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Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
Danvdh said:
Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
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I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
s1mpd1ddy said:
I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
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Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
r8revealed said:
Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
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Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
s1mpd1ddy said:
Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
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Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
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Click to collapse
if you hold the power button for 5 seconds or more , it will skip that power menu and reboot. So this still sounds like power button to me.
thanks for the link, been searching everywhere... so fckin hard to search all the S3 threads on XDA. They need to consolidate
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
Click to expand...
Click to collapse
Were you able to fix your problem with the fix in that link? I seem to be having the same problem as you.
No, I ended up buying a new phone (I was going to upgrade anyway). I took out the power button, but that wasn't the problem. In a way, it was the button under the button that was sensitive. I would have to take out the motherboard to see the exact problem.
Sent from my Samsung Galaxy S4 (SGH-i337) via Tapatalk 4
So i am in a place with no type of connection, i put my phone in AP mode, then i tried putting my 360 in AP mode. As soon as i pressed it, it froze and it has been stuck on the settings screen. The screen wont turn off and it literally wont do anything. If i hold the power button, nothing happens, just sits there. It's starting to get hot also!
please help! (i'm at work so i cant put it on the charger either)
Thanks
EDIT: Called Motorola support, took like 2 mins and they had me up and running. For some reason they told me to take it off and hold the power button for 30 secs, it cut off, then i turned it back on and everything was good!
Pretty easy and the support was super quick!
Thanks for that info!
collinjm01 said:
For some reason they told me to take it off
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You mean they told you to take it off your wrist? (or was it on the charger?)
Did you try holding for 30s while you were wearing it and it didn't work?
Good to know they can be fixed from a hard freeze!
Has anyone experienced this?
I had many apps opened in the background and Spotify would not play music so that I decided to turn off the device. After that the phone just wont power on. At the time I did that the battery was around 90%.
I tried going into recovery mode and the phone will bot power on.
Any ideas of how I can fix this?
Thanks in advance
I had similar problem. Oneplus support had me connect phone to computer USB with charging cable. Wait a while. Then press power button and volume control at same time for at least 30 seconds. Also I should try pressing power button for more than 30 seconds. After several long attempts at this, the phone came to life. I'll be interested if this works for you.
just flash with msm download tool. if it's software issue, it will help.
My phone did same, push power button 20secs and it comes back to life.. Repeat couple times if dosnt work..
Thank you everyone. I tried everything and the phone is literally dead.
I also contacted customer support and I was told to do the above steps and nothing.
I never did anything to break it. I think it will be the last OnePlus I will ever buy. I had problems with the OP2's home button as well.
xiltepin said:
Thank you everyone. I tried everything and the phone is literally dead.
I also contacted customer support and I was told to do the above steps and nothing.
I never did anything to break it. I think it will be the last OnePlus I will ever buy. I had problems with the OP2's home button as well.
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Click to collapse
Tried holding power button + volume up button for few secs?
Keep power button pressed for 10-15 seconds. Then again try to switch on normally. See if turns on.