I'll try my best to run over this in as little words as possible.
Phone was given to me as a gift in December. I initially had problems 2-3 weeks ago. My phone wouldn't charge, regardless of what outlet I used (including my computer). The phone showed indications of charging, like switching to the screensaver and activating the red indicator light, but the battery would start to die. I updated software and this did not help. However, my phone started to charge again after a factory reset. until today, my phone has essentially been running as it did before I had an issue. I'm currently running the latest update. I've discovered that I can charge my phone, but only if it's powered off.
I've dropped it twice on concrete if that makes a difference (very close to the ground) and a few other places, but no water exposure or anything else. All of the nondefault apps I have installed were apps I've had installed since January.
Any ideas?
ampyu said:
I'll try my best to run over this in as little words as possible.
Phone was given to me as a gift in December. I initially had problems 2-3 weeks ago. My phone wouldn't charge, regardless of what outlet I used (including my computer). The phone showed indications of charging, like switching to the screensaver and activating the red indicator light, but the battery would start to die. I updated software and this did not help. However, my phone started to charge again after a factory reset. until today, my phone has essentially been running as it did before I had an issue. I'm currently running the latest update. I've discovered that I can charge my phone, but only if it's powered off.
I've dropped it twice on concrete if that makes a difference (very close to the ground) and a few other places, but no water exposure or anything else. All of the nondefault apps I have installed were apps I've had installed since January.
Any ideas?
Click to expand...
Click to collapse
try using a different USB cable
it sounds as though you may have an intermittent short in the charging circuit or the internal usb connector
What charger are you using?
Well if you didn't have issues after a factory reset that leads me to believe it's an app you installed that is running rampant while charging, maybe a battery monitor app pulled from the playstore after you started to set up the phone again
Related
Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!
My Verizon Galaxy Nexus will not turn on or charge. I put it on the charger Saturday night with ~10% battery left. When I up in the morning my screen was black and the phone would not turn on. When I reconnected it to my charger it did not indicate that it is charging.
I have tried 3 different batteries, chargers, and cables. When my phone connects to a charger or computer it doesnt respond at all, no charge light. When I connect it to a computer, the computer does not acknowledge my device at all. I thought this could have been related to letting a battery fully drain so a bought a seperate battery charger, a full battery has no effect.
I am running the latest Bugless Beast (released 10/10) which I flashed on release day and haven't had issues with. I have restarted my phone several times since flashing so I don't think this is os / app related.
Prior to starting this thread I been googling this issue and none of the suggestions that work for others seem to fix my issue. Please post any suggestions you have including the risky ones. Verizon is delivering a new Galaxy Nexus Thursday and I'd like to get my data off and un-root before returning my device, if possible.
Thanks
poison apple said:
My Verizon Galaxy Nexus will not turn on or charge. I put it on the charger Saturday night with ~10% battery left. When I up in the morning my screen was black and the phone would not turn on. When I reconnected it to my charger it did not indicate that it is charging.
I have tried 3 different batteries, chargers, and cables. When my phone connects to a charger or computer it doesnt respond at all, no charge light. When I connect it to a computer, the computer does not acknowledge my device at all. I thought this could have been related to letting a battery fully drain so a bought a seperate battery charger, a full battery has no effect.
I am running the latest Bugless Beast (released 10/10) which I flashed on release day and haven't had issues with. I have restarted my phone several times since flashing so I don't think this is os / app related.
Prior to starting this thread I been googling this issue and none of the suggestions that work for others seem to fix my issue. Please post any suggestions you have including the risky ones. Verizon is delivering a new Galaxy Nexus Thursday and I'd like to get my data off and un-root before returning my device, if possible.
Thanks
Click to expand...
Click to collapse
I am in the same situation now. I just took the phone, went to wifi settings to connect to a new Wifi network, and it got stuck there. I waited for about 2 minutes and then pulled the battery. After that, it won't turn on or even charge.
Really pissed with the fact that how brittle these darn devices are.
My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
Click to expand...
Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4
Howdy, guys.
I've got my One rooted, unlocked, and was running a CM10.2 nightly build. Everything was working fine until yesterday, when my battery started to rapidly discharge. I woke up with 100% battery, and after about 15 minutes of playing music it was down to 30%. I recharged it and started noticing rapid battery loss, about 10% per 15 minutes when the phone was idle.
Worried that this had to do with my ROM, I flashed the Eclipse Google Play Edition v1.2 ROM. However, the drain issue continued. I decided to let the phone fully discharge, then try powering it up again.
When it was fully discharged, I tried plugging in the phone. No LED came on and I couldn't turn the phone on. I've let it sit for over 2 hours now with the same result.
Some posts with similar symptoms have mentioned plugging the phone into a Windows PC and experiencing the "USB device plugged in" sound alert. I am not having any such luck, and what I currently have is a very aesthetically pleasing paperweight with no function whatsoever.
Has anyone else experienced a similar issue, or found a fix?
none
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Last Sunday, listening to music with HTC One (bought on Sep 11) on the charger, it suddenly went dark. Would not reboot, no charge light either. Went to a VZW store, they're shipping me a warranty replacement.
I wonder whether my habit of leaving it charger-connected whenever it's sitting on my desk (i.e., way beyond the fully-charged point) somehow stressed the battery (or the charging circuitry) -- though that habit never impacted my two previous HTC models.
When you hold Vol+Down and Power do your home and back arrows blink? If so, point the phone sensors (the two on the front on the left hand side) into a bright light. Then hold down Vol+Down and Power. It should boot. I'm not sure why. But it worked for me today after installing a custom recovery. -shrugs-
musicman625 said:
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Click to expand...
Click to collapse
I've got a replacement being shipped to me, and I'll send them the old one when it comes in. Currently using an old Samsung Stratosphere as a replacement, I was just hoping there'd be an easier fix or something simple. Thanks, though!
Hello everyone,
I have a major issue regarding battery.
Here is a rundown of what has happened.
1. There was moisture detected at first by the sensor and there was in fact moisture there after I plugged in my usb charger in and saw water around the usb-c connector. This was due to humidity most likely as I live in NJ.
2. I cleaned it out with a cue tip at first and nothing changed. Plugged my usb charger back in to see if water was around it which it was not obviously.
3. Left my phone on overnight and then the Icon went away but, I could not charge my phone anymore despite their being no notification showing me that the phone was incapable of being charged because of "x" reason. I also made sure to use a shop vacuum to remove any other residue inside the phone.
4. Turned my phone off and then I was finally able to charge it.
5. Turned it back on and then the issue I have now is happening along with the fact, when I use my charger that came with the phone, I get a notification that I should use the charger that came with phone if I want it to charge faster....
Not only that but, to get it to charge occassionally I had to turn airplane mode on and THEN it would charge. This is spotty because it works sometimes, sometimes it doesn't.
Today I hit a breakthrough. After doing a factory reset (that literally did not change anything at all. Same problem, despite everyone at reddit suggesting a factory reset) I loaded my back up file that I created before the factory reset and *poof* the issues described above vanished.
However. When I put my phone into airplane mode and turned it off (tried to mimic the most successful variables that allowed me to use the phone without issue) and then plugged a my usb cable in, it charged no problem. Then when I turned the phone back on, the evil bleeping and screen dimmer of death came back on.
I am not up for a loaner phone and I can not wait 2 weeks for a new phone seeing as I work and people are always calling me.
Recommendations?
What do I do if no one responds?
Bump?
Not sure what else you can do. Sounds like the port got shorted out partially. I suggest grabbing a Qi charger and going that route in the interim, that should work without issue, unless the circuit on the board is the issue and not the USB port. I assume you are using a different chable/charger than the one that was wet?
Davetheboss said:
Hello everyone,
I have a major issue regarding battery.
Here is a rundown of what has happened.
1. There was moisture detected at first by the sensor and there was in fact moisture there after I plugged in my usb charger in and saw water around the usb-c connector. This was due to humidity most likely as I live in NJ.
2. I cleaned it out with a cue tip at first and nothing changed. Plugged my usb charger back in to see if water was around it which it was not obviously.
3. Left my phone on overnight and then the Icon went away but, I could not charge my phone anymore despite their being no notification showing me that the phone was incapable of being charged because of "x" reason. I also made sure to use a shop vacuum to remove any other residue inside the phone.
4. Turned my phone off and then I was finally able to charge it.
5. Turned it back on and then the issue I have now is happening along with the fact, when I use my charger that came with the phone, I get a notification that I should use the charger that came with phone if I want it to charge faster....
Not only that but, to get it to charge occassionally I had to turn airplane mode on and THEN it would charge. This is spotty because it works sometimes, sometimes it doesn't.
Today I hit a breakthrough. After doing a factory reset (that literally did not change anything at all. Same problem, despite everyone at reddit suggesting a factory reset) I loaded my back up file that I created before the factory reset and *poof* the issues described above vanished.
However. When I put my phone into airplane mode and turned it off (tried to mimic the most successful variables that allowed me to use the phone without issue) and then plugged a my usb cable in, it charged no problem. Then when I turned the phone back on, the evil bleeping and screen dimmer of death came back on.
I am not up for a loaner phone and I can not wait 2 weeks for a new phone seeing as I work and people are always calling me.
Recommendations?
Click to expand...
Click to collapse
Try leaving your phone all night in Rice. The rice absorbs moisture from the phones when they fall into the water.