Overheating question - One (M9) Q&A, Help & Troubleshooting

Hi!
Yesterday purchased HTC One M9 and I recognized that it's way too much overheating than my old one Samsung Note2.
It's normal that after browsing on the web I can't handle it normally in my hand?
Battery temperature being 37-40 celcius. But all device is way too hot.
What is your experience?
Thanks,
Domas

Not that I had problem with it

I know it is hot.... Remember the body is aluminium which generate heat more than Sammy phone. It's not gonna melt anything but kinda annoying. Try a case and battery cooling app from playstore. It helps a bit

DomasG said:
Hi!
Yesterday purchased HTC One M9 and I recognized that it's way too much overheating than my old one Samsung Note2.
It's normal that after browsing on the web I can't handle it normally in my hand?
Battery temperature being 37-40 celcius. But all device is way too hot.
What is your experience?
Thanks,
Domas
Click to expand...
Click to collapse
Tecardo said:
Not that I had problem with it
Click to expand...
Click to collapse
do the OTA update .. the firmware it ships with is Beta and runs hotter than normal

It's not beta, it has higher cpu clock 2,0 GHz that's the difference. And it throttles faster. The new one has 1,6 GHz. And it isn't getting that hot ?

I did the ota update and mine hasn't gotten hit since .js
Sent from my HTC One M9 using Tapatalk

Mine doesn't get hot on normal use or watch videos. But it get hot when I have a lot of apps to update. But, it cools down after and not very often I have that many apps update at once.

Mine gets warm even under normal usage. It gets very warm using sat nav or anything intensive.

Mine got to 51c during a backup: extremely hot!
Sent from my Nexus 6 using XDA Free mobile app

Mine gets very warm when running Google Navigation or connecting to HTC's very own RE camera. However, neither these are new since I have the same problem with the m7. I use a car vent mount in the car when using Navigation to cool down the phone at the same time.

Mine gets very hot under regular usage, up to 45-50 degrees.
I'm on firmware 1.36.709.3
Can you post your firmware versions?
Thank you all.

I'm on latest firmware .33 and mine has gotten as high at 175*F. I put it right in my freezer which is at 23*F and it cooled in 10 minutes down to 32*F and warmed back up to a normal temp.

My firmware is 1.32.401.17
It gets hot under stress,other then that it gives off normal warmth

Thank you.
Anyone knows what is the latest firmware? and the one supposed to take care of the overheating issue?

Mine overheats a lot while on charge and heavy use when I have screen on for an hour or more

Related

Ouch Ouch its burning

I was just curious to know if someone else's phone is over heating. Yesterday I was watching a boxing match on youtube with 4G on and it reached to a scary 121°. 4 hours later I was playing the nova demo with the screen at 45% brightness, played for like 20 minutes or so and it reached 112°. Just whanted to figure out if this is normal that personallyI think is not, and also if someone else it's experiencing the same issue. Thanks
Edit: Both of times I was indoorsjust in case someone is wondering.
Sent from my SPH-D710 using xda premium
Mine can get much hotter than that but it pretty much hovers around the 120 range when I'm browsing the web.
I also get this message when charging and watching a video. I need to exchange it. Just need to find a Best Buy store that has one in stock.
What do you use to check the temp?
mine gets real hot as well.. I think it has to do with charging while using though.
Woow thats amazing. Im guessing that those temperatures can be harmful to the phone right?
I use system info from the market to check my phone status very useful
Sent from my SPH-D710 using xda premium
JoeBruin32 said:
mine gets real hot as well.. I think it has to do with charging while using though.
Click to expand...
Click to collapse
It could be that and the stock charge pushed a lot of power in to charge quicker... But my input is that my phone hasnt even gotten very hot at all..
Sent from my SPH-D710 using XDA App
SpartanVissepo said:
I was just curious to know if someone else's phone is over heating. Yesterday I was watching a boxing match on youtube with 4G on and it reached to a scary 121°. 4 hours later I was playing the nova demo with the screen at 45% brightness, played for like 20 minutes or so and it reached 112°. Just whanted to figure out if this is normal that personallyI think is not, and also if someone else it's experiencing the same issue. Thanks
Edit: Both of times I was indoorsjust in case someone is wondering.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
My phone was just laying in shotgun of my car with the car charger plugged in and the display on, then all of a sudden I picked it up and it was hella hot! 120° read SetCPU and I got shook, ripped the battery out and threw the phone in front of an AC but then I got worried that the extremities could possibly warp the board, so now Im thinking Im going to return my phone! In no way can this be good for the phone, I don't see how it can not get affect it when reaching 120, 130, 140 degrees!!! Im worried that in a week, a month, a year from now something will go terribly wrong and I really don't want to risk it, so I'm real close to returning this phone and just waiting for the Nexus!
I am amazed that a phone getting hot after heavy use is such a surprise to everyone. See any fans? see any ventilation? Here you are using a dual core 1.5 GZ processor, what were you expecting, ice water?
Ahh... Set CPU. So you can't really find the temp until you're rooted?
Hmm
LouieGrandie said:
I am amazed that a phone getting hot after heavy use is such a surprise to everyone. See any fans? see any ventilation? Here you are using a dual core 1.5 GZ processor, what were you expecting, ice water?
Click to expand...
Click to collapse
Who mentioned anything about heavy usage and overclocking? CPU is 1.2Ghz stock buddy and I wasn't doing anything on my phone at the time it overheated...I have a Droid Incredible 2, and I run its CPU OC to 2.035Ghz and its never once gone over 105 degrees, so before you go getting all amazed, get your facts straight!
I have noticed this too.
With the phone simply in my pocket, my leg would feel warm. I could grab the phone and the phone would feel quite hot. Not so hot that it would burn my ear, but warm enough that it would feel like there's some kind of problem. Usually, heat = battery getting drained. When I check to see if there's anything running, there's nothing...
Right now, have been listening to Spotify for over 2 hours, and it's cold as ambient temperature. Will try installing some monitoring program and report if I notice more heat issues. I know the Evo3D used to get "burns my ear" hot when using it as GPS while connected to the car charger. My guess was that if the screen is on, and there's power going to it, it'd always get hot. Maybe it wasn't supposed to and that was just my assumption. However, same thing happens to this one; watching netflix, or playing a game, or anything demanding, and if I'm plugged, it will get really hot, really fast. If not connected, it won't get as hot, but "normally" hot nonetheless.
http://an.droid-life.com/2011/09/21/is-your-samsung-epic-4g-touch-getting-too-hot-to-handle/
Feel free to stop by and comment if you're having similar problems.
jromankvcc said:
I have noticed this too.
With the phone simply in my pocket, my leg would feel warm. I could grab the phone and the phone would feel quite hot. Not so hot that it would burn my ear, but warm enough that it would feel like there's some kind of problem. Usually, heat = battery getting drained. When I check to see if there's anything running, there's nothing...
Right now, have been listening to Spotify for over 2 hours, and it's cold as ambient temperature. Will try installing some monitoring program and report if I notice more heat issues. I know the Evo3D used to get "burns my ear" hot when using it as GPS while connected to the car charger. My guess was that if the screen is on, and there's power going to it, it'd always get hot. Maybe it wasn't supposed to and that was just my assumption. However, same thing happens to this one; watching netflix, or playing a game, or anything demanding, and if I'm plugged, it will get really hot, really fast. If not connected, it won't get as hot, but "normally" hot nonetheless.
Click to expand...
Click to collapse
That you know of, did they ever fix the issue on the Evo3D?
Let me put it another way. I don't see any process or feature that will cool down the phone when in moderate to heavy use. I expect it to get hot. I have always thought, how are they going to disperse the heat?
LouieGrandie said:
Let me put it another way. I don't see any process or feature that will cool down the phone when in moderate to heavy use. I expect it to get hot. I have always thought, how are they going to disperse the heat?
Click to expand...
Click to collapse
I don't know dude but what I do know is that I have the Incredible 2 overclocked to over 2Ghz!!! and my Xoom at 1.7Ghz and neither one of them has every gotten this hot before!!
JungleJiujitsu said:
I don't know dude but what I do know is that I have the Incredible 2 overclocked to over 2Ghz!!! and my Xoom at 1.7Ghz and neither one of them has every gotten this hot before!!
Click to expand...
Click to collapse
Ill second this srongly, I think than anything over 107 with this technology is NOT friendly at all.
Sent from my SPH-D710 using xda premium
Mine got hot on day 1 from youtube and general setup but after a full nights charge it has been great for 2 full days, no heating up or anything weird.
But man did it get hot!
Edit: I turned off gps the night this happened. I have been using my phone alot and have not experienced this again.
You need a dose of Penicillin and Cortizone. The burning sensations should clear up. In the mean time, stay away from strange phones and turn off the vibration loop - LOL
Sorry, but I've done quite a bit with my phone (videos, NetFlix, etc...) and it doesn't get warm enough to burn.
An Intel CPU (i7, for example) can run at 200 degrees Fahreneheit. In fact, the roof is about 100 degrees Celsius. To protect the CPU, there are heatsinks, fans, water cooling, etc. Video cards can also go up to 70 degrees celsius before showing artifacts; some can do much better.
We're commenting a heat that is not nearly that much for a phone. IF the SOC gets to 100 degrees celsius, that's one thing; 100 degrees fahrenheit...that is the temperature in many places around here.
These SOC don't need such fans, heatsinks, etc, because they're not supposed to reach temps of 200 degrees. They should be self contained.
On my Evo3D, which I passed on to my father, I could smell like something was burning. It wasn't, but it smelled like if it were, around the battery. Yeah, it still gets hot when in use, and specially if connected.
I believe there's also comments that on all new phones, the first few charges, while the battery adapts, the phone may be hot. Of course it had been over 2 months on my Evo3D and it still gets hot.
The E4gT is doing better today, but I haven't thrown any video/games at it yet; nor has it been in my pocket.
I'd say give it a couple days. I know I've reported my own concern, and I'll be checking it to make sure the "hotness" is within reasonable limits.
vanberge said:
Ahh... Set CPU. So you can't really find the temp until you're rooted?
Hmm
Click to expand...
Click to collapse
you can check it using this add on http://forum.xda-developers.com/showthread.php?t=809588

My One X Runs hot, very hot..

I'm not sure if anyone has noticed it so far.. when charging the phone, and you do intensive WIFI/3G downloads (like updating apps from Play for example), the back of the phone at the camera area becomes really hot after awhile, and the LED indicator, which normally shows a always-on Orange light, will start to blink orange-green-orange-green...
After a day of experimenting, i think that the orange-green blinking is an indicator to tell us that the phone is running too hot, and needs to cool down before charging can continue..
anyone has similar experience?
Camera = hot spot
Sent from my HTC Desire using Tapatalk
limestone said:
I'm not sure if anyone has noticed it so far.. when charging the phone, and you do intensive WIFI/3G downloads (like updating apps from Play for example), the back of the phone at the camera area becomes really hot after awhile, and the LED indicator, which normally shows a always-on Orange light, will start to blink orange-green-orange-green...
After a day of experimenting, i think that the orange-green blinking is an indicator to tell us that the phone is running too hot, and needs to cool down before charging can continue..
anyone has similar experience?
Click to expand...
Click to collapse
I have beed using one x for last 2 days, charged it twice fully but it does not get too hot, a lill hot while charging but no bliking led as you said
*#*#4636#*#* > choose Battery Information
The temperature and status will be listed there. I'm guessing that it stops charging at 50c
saj2001ind said:
I have beed using one x for last 2 days, charged it twice fully but it does not get too hot, a lill hot while charging but no bliking led as you said
Click to expand...
Click to collapse
it doesn't get that hot if you're not using the phone while charging, but try charging AND using the wifi/3G at the same time. within 10 minutes, my phone got pretty hot at the camera area.
I had a flashing led last night too
Sent from my HTC One X using Tapatalk
my phone gets very hot too.. then it will fail to detect the sim card and drop the mobile connection..
fi3ry_icy said:
my phone gets very hot too.. then it will fail to detect the sim card and drop the mobile connection..
Click to expand...
Click to collapse
do you mean while charging or with normal use itself ?
All smartphones have this problem including SGS2 and Iphone 4s.
If you use max brightness + games for more than 10 mins it will get very warm no matter what's the brand or model you use.
The only treatement is to decrease brightness or downclock the CPU with SetCPU (temp profiles)
saj2001ind said:
do you mean while charging or with normal use itself ?
Click to expand...
Click to collapse
both..
http://forum.xda-developers.com/showthread.php?t=1581349
the problem started to happen yesterday nite..
fi3ry_icy said:
both..
http://forum.xda-developers.com/showthread.php?t=1581349
the problem started to happen yesterday nite..
Click to expand...
Click to collapse
install battery indicator and check the how miuch the battery is heated, I have checked it quite a few times and it should within 30-32 C which is normal
dont find it getting heated with normal use, I am keeping the player on for many hours and calls etc, only when I charge it gets a bit warm but again not hot I would say
limestone said:
anyone has similar experience?
Click to expand...
Click to collapse
Not excactly but it became also hot for all when I charge
Orange green indicator will happen when you are charging the phone (orange) and when you have a notification (missed call, msg, downloaded app). Heating up happens naturally when you do work on your phone while charging. It will happen even if you do nothing while charging.
A Dutch website called Tweakers.net tested the temperature in comparison to other phones, and found it got hotter than other phones when used intensively. See attachment image to see what I mean.
What is says: "toestel" = device. "frontpage" means they let the browser display the frontpage of their website. Shadowgun is an intense 3D game from the market. "Shadowgun + lader" means playing Shadowgun while connected to the charger.
I only experience the high temperature when playing games on my phone for 5 mins onwards. Charging is fine. I think mine is working pretty fine considering I resides in Singapore where everyday is summer.
Sent from my HTC One X using XDA
dmestriner said:
A Dutch website called Tweakers.net tested the temperature in comparison to other phones, and found it got hotter than other phones when used intensively. See attachment image to see what I mean.
What is says: "toestel" = device. "frontpage" means they let the browser display the frontpage of their website. Shadowgun is an intense 3D game from the market. "Shadowgun + lader" means playing Shadowgun while connected to the charger.
Click to expand...
Click to collapse
3C though - barely anything..?
DomCowell said:
3C though - barely anything..?
Click to expand...
Click to collapse
I forgot to mention they also say that this heat is felt through the entire body of the phone, as where on other handsets the heat is concentrated in one place.
It's perfectly normal dude!
It's the screen that gets hot and because the One X has a 4.7'' screen it's all over the phone
vegetaleb said:
It's perfectly normal dude!
It's the screen that gets hot and because the One X has a 4.7'' screen it's all over the phone
Click to expand...
Click to collapse
i never leave the screen over half the brightness so hope its just this
i'm starting to be concerned honestly, Desire/Nexus 1 are operating at their maximum thermal capacity and it used to get hot too, Desire HD has snapdaragon2 with very relaxed thermals and to be honest i don't like to have a hot rod in my hands, the DHD always feels pleasantly cold
the thermal image posted by DomCowell seems fine and normal when compared with other phones....i dont know
knoobie said:
I only experience the high temperature when playing games on my phone for 5 mins onwards. Charging is fine. I think mine is working pretty fine considering I resides in Singapore where everyday is summer.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
same here.. but my phone gets pretty warm quite fast..
---------- Post added at 10:16 PM ---------- Previous post was at 10:14 PM ----------
hamdir said:
i never leave the screen over half the brightness so hope its just this
i'm starting to be concerned honestly, Desire/Nexus 1 are operating at their maximum thermal capacity and it used to get hot too, Desire HD has snapdaragon2 with very relaxed thermals and to be honest i don't like to have a hot rod in my hands, the DHD always feels pleasantly cold
the thermal image posted by DomCowell seems fine and normal when compared with other phones....i dont know
Click to expand...
Click to collapse
the phone is warm most of the time.. at leat the unit i have is....

Temperature

The temperature of my 1x gets extremely high sometimes, especially when I play games, what is the highest possible safe temperature and at which temperatures is it risky to keep playing? Also, will this be fixed?
Sent from my HTC One X using XDA
Official HTC Statement: HTC One X is normal to overheat
JayceOoi said:
Official HTC Statement: HTC One X is normal to overheat
Click to expand...
Click to collapse
this is coming from support?
hamdir said:
this is coming from support?
Click to expand...
Click to collapse
Yes.
It might be only placebo effect, but browsing with Dolphin Browser HD heated less One X than stock browser. It might have been only a coincidence and I haven't tested enough to reach conclusions. Yet, other users might confirm or infirm this impression.
This can’t be the normally operating temperature range. When my battery temp gets to 55 Deg C it reports the battery state as “overheat”. This can’t be good...
Ever since I used a custom rom my phone doesn't get any where near as hot, must be something with stock.
Sent from my HTC One X using xda premium
I played Riptide GP for a while and topped at ~38 Degrees. Even a 40 Minute Google Maps Navigation with attached Car Charger topped @ around 36-37 Degrees. Perfectly fine for me, tho other Games (or Demos) like Glowball which REALLY stress the GPU and CPU due to its graphics demo category heat up the phone to like 43 Degrees.
Other than that, I dont have any problems. I only start up Glowball for a couple of seconds to show off graphics power, not to do anything scientific in there.
EDIT: And what should I say. My standby time is around 26 Degrees when not in my pocket. In my pocket it goes up to 31-32 degrees, but thats normal since the casing kind of absorbs the heat of your body at some point.
When I surf the web for like 30 Minutes, my device never gets hotter than 34-35 degrees, even in comfy warm surroundings (like my flat).
The heat discribed in that article seems a little intense... Maybe there is a faulty batch with heat issues? The One X sure gets warm, but so did my old Galaxy S2 and on top of all, the old Motorola Milestone which became a rough ear heater when doing calls for more than 40 Minutes.
I had a 60 Minute call with my bro 2 days ago, and my One X just got up to 29 degrees... Dunno whats going on there. I always have temperature sensor apps running the first few weeks after I bought a new device.
>>>>“If the phone is in normal use without playing games or calling for long time, the temperature should be around 37°C or 38°C. But if you use your phone to play games or surfing internet for a long time, it will be normal that the temperature rises to around 55°C.“, official statement from HTC. <<<<
This is the one major gripe I have about the One X. It should not heat up to 50C no matter what. It may be "normal" for the One X, but it's not normal or good in general. I hope the next firmware update addresses this. I've gone through god knows how many phones and the heating issue is by far the worst with this phone. Some surfing and apps running for about 10 minutes should not warrant a jump to 40+ degrees in my opinion...

nexus 7 flo is overheating

Hi, my new nexus 7 stock rooted with adb is getting quite hot even when just browsing with chrome. Is this normal for this device? I just bought it yesterday so I can replace it if I need to. I am only hesetating because, Other than the heating issue, it is flawless: speakers, screen case everything perfect. What do you think I should do?
nikkineko said:
Hi, my new nexus 7 stock rooted with adb is getting quite hot even when just browsing with chrome. Is this normal for this device? I just bought it yesterday so I can replace it if I need to. I am only hesetating because, Other than the heating issue, it is flawless: speakers, screen case everything perfect. What do you think I should do?
Click to expand...
Click to collapse
You should go replace it now, I get no overheating even when using overclocked kernels for fun. I have used mine for heavy gaming and have had no real heat to speak of... maybe the slightest warming of the back up on the top after long gaming session but not much certainly not "overheating"
Make sure your superuser is updated, including binary (launch supersu). It probably wouldn't hurt to go back to full, unrooted stock. You have modified it from stock after all...
Sent from my Nexus 7 using Tapatalk 4 Beta
I was doing hangouts with my gf and my tablet got so hot after ~15 minutes it shut off.
Yeah that is not normal. I game heavy on mine and it doesn't over heat.
I was chatting with a friend on Hangouts for nearly two hours yesterday and it just barely warm after we got done, i'd go exchange it!
My old Nexus 7's CPU reaches up to 75 degrees celsius under overclocked benchmarking and sunlight without shutting down because there is built in thermal throttling.

Running Hot - Just me?

Just received my Tab pro 8.4 today, and the 1st thing i notice is that its running a lot hotter than any other devices ive used before. Screen is not on Max brightness and it gets pretty hot after about 30 mins of web browsing. Anyone else have this issue at all? Can anyone offer suggestions to what might be happening or is it normal?
When i mean Hot, i mean it gets a little bit uncomfortable to hold. Its feels like its been left in the sun for about 20 mins etc... ill do a temperature test when it happens again.
iceghost1210 said:
Just received my Tab pro 8.4 today, and the 1st thing i notice is that its running a lot hotter than any other devices ive used before. Screen is not on Max brightness and it gets pretty hot after about 30 mins of web browsing. Anyone else have this issue at all? Can anyone offer suggestions to what might be happening or is it normal?
When i mean Hot, i mean it gets a little bit uncomfortable to hold. Its feels like its been left in the sun for about 20 mins etc... ill do a temperature test when it happens again.
Click to expand...
Click to collapse
I have no logical explanation for it but mine had terrible battery life at first and got hot when I first bought it as well. After several discharges it calmed down to a reasonable, though still somewhat disappointing, battery life and a normal temperature. Battery's often perform slightly better after a few discharge cycles but I have never owned another device that made so drastic a change before. let me know if you experience the same thing.
I have the LTE version and have exactly the same issue. I've noticed that when the tab is downloading something it gets very hot, and when I put the SD card in (I've been putting it in other devices to get data on it) it hats up for a while, presumably indexing.
All the times I've noticed it hot, I've also noticed the battery drain real fast, so I'm guessing it's just CPU intense (very intense) activity. The hot spot is on the left hand bezel halfway up - where I imagine the CPU is. I'm still trying to lock down the exactusage patterns that cause heading other than those two I mentioned.
And a quick word about battery, I'm about five cycles in and battery life had become truely excellent. After moderate-light use yesterday I went to bed with 73% left!!
gregornz said:
The hot spot is on the left hand bezel halfway up - where I imagine the CPU is.
Click to expand...
Click to collapse
This is the same as mine. Glad im not the only one.
After about 2 charge cycles, Tablet does not seem to be getting that hot any more. Though im yet to do a full day of testing. Will report back if it continues.
Wifi version because my phone supplies me a hotspot whenever I happen to be away from wifi and I have never even felt heat at all.
No heat on my Wifi 8.4
So when will you release cleanrom for htc one at&t kitkat 4.4.2? i've been waiting since months...
scrosler said:
No heat on my Wifi 8.4
Click to expand...
Click to collapse
ludatrick said:
So when will you release cleanrom for htc one at&t kitkat 4.4.2? i've been waiting since months...
Click to expand...
Click to collapse
Im not.
scrosler said:
Im not.
Click to expand...
Click to collapse
Y not?
Sent from my HTC One using Tapatalk

Categories

Resources