[Q] Can't load RUU? - One (M9) Q&A, Help & Troubleshooting

Okay, so I tried to use a RUU exe I got from HTC's site for the Sprint M9
It goes to an isntaller wizard, finishes the wizard, and never starts on my laptop (running Win8.1) and doesn't ever boot on my desktop (running Win7)
What should I do?

aaronfrickinaustin said:
Okay, so I tried to use a RUU exe I got from HTC's site for the Sprint M9
It goes to an isntaller wizard, finishes the wizard, and never starts on my laptop (running Win8.1) and doesn't ever boot on my desktop (running Win7)
What should I do?
Click to expand...
Click to collapse
have you tried to flash it without the exe as a zip?

devatxda said:
have you tried to flash it without the exe as a zip?
Click to expand...
Click to collapse
The EXE is actually a progam executable. It starts a gui that steps you through the flashing process. I just used it on my Win7 box and it took forever to load.

dratsablive said:
The EXE is actually a progam executable. It starts a gui that steps you through the flashing process. I just used it on my Win7 box and it took forever to load.
Click to expand...
Click to collapse
How can you get from exe ?
How can you flash ruu after its done.

Related

Help flashing from Fastboot screen

Hi guys,
I am one of the 'lucky' ones with a broken USB-port. I currently have the MoDaCo custom ROM installed but I want to be able to install a generic ROM and return my phone for repairs.
Thus, I need to flash a generic ROM to my phone, and that's where my (n00b) problems start.
1: Flashing the original file simply by running the .exe file crashes. First, when describing my current FW version it says something about having 'too many images' or something. It tries to flash, but gets stuck while 'waiting for bootloader'. This runs to 100, and then gives me an error-message. Annoying!
2: As 1: doesn't work I want to flash directly from Fastboot. However, I cannot exract the two files needed to flash for some reason... I rename the RUU file from .exe to .zip, but only extract the boot.img file - the large .zip file returns an error, and nothing is extracted. I use winrar to extract, but have also tried 7zip.
3: If/when I succeed in extracting the files - where should the be put, when I execute the fastboot commands? On the SD-card or in the androidsdk/tools folder on the pc?
I really hope you can help me with the above. It's so annoying, so now I just want to return my device
Thanx for you help guys
Welcome in the club, come to here:
http://android.modaco.com/content/h...sues-with-usb-connectivity-etc-and-root-a2sd/
cause there we collect all infos about that issue
Thanks - but I'm following that constantly.
At the moment I just want to be able to flash the generic ROM, so I can send in my phone for repair. A rooted ROM is not going to be accepted.
Do you know the answer to my questions above?
There is a thread over at modaco on how to unroot your device. I used that to return mine to a generic rom before handing it back. It uses the fastboot option. I had the usb problem too.
Do you mean this thread:
http://android.modaco.com/content-page/307683/howto-unroot-your-htc-desire/page/40/
???
I can't see anywhere the talk about Fastboot option...
Just enter fastboot and run one of the stock roms from here:
http://forum.xda-developers.com/showthread.php?t=677513
unfortunately that's where my installation crashes. I go into Fastboot and just run the .exe files. That stops because it cannot find the bootloader or something.
I need a method that isn't just executing the .exe files, but pushing the boot.img and the .zip files from a terminal fastboot command!
what does fastboot say if you plugin your phone, start in fastboot, download the android sdk to your pc and run fastboot devices from commandline
JeckyllHavok said:
what does fastboot say if you plugin your phone, start in fastboot, download the android sdk to your pc and run fastboot devices from commandline
Click to expand...
Click to collapse
It can do that no problem - I can run the fastboot commands. I just don't know which to run - that's my problem
just run
fastboot devices
this shows if fastboot sees your phone. It should give you a letter number combi
BTW: if you are on vista or win7 try the exe several times, cause theese two OS'es aren't fast in detecting new devices
JeckyllHavok said:
BTW: if you are on vista or win7 try the exe several times, cause theese two OS'es aren't fast in detecting new devices
Click to expand...
Click to collapse
Run as administrator as well just in case.
abc27 said:
Run as administrator as well just in case.
Click to expand...
Click to collapse
I solved it - somehow.
I ran the unroot RUU file - again and again. And tried a few different USB-ports on my pc. I came gradually a little longer each time - and in the end - after maybe 5 attempts, it went all the way.
Yay - so now it's sent for repairs!
millen said:
I solved it - somehow.
I ran the unroot RUU file - again and again. And tried a few different USB-ports on my pc. I came gradually a little longer each time - and in the end - after maybe 5 attempts, it went all the way.
Yay - so now it's sent for repairs!
Click to expand...
Click to collapse
My just keep saying error 140 wrong bootloader version?? I have tried so many time now?? How did you do that? Do I have to get into fastboot to flash the exe file?

Unrooting issue...

Alright, I'm having some kind of issue... I've tried Unrooting via the ruu method, but the ruu cannot find my phone connected to my computer. I've tried it in fastboot, normal boot loader and when the phone is on normally and I keep getting an error saying it can't find my connected phone.
So, I tried following another unroot method and it said to download the pc36img.zip. so I downloaded that... renamed it... I have show known file extensions on so its not .zip.zip
But whenever I go into bootloader it doesn't seem to find it.
http://www.youtube.com/watch?v=E3nmsg9eWBA&feature=youtube_gdata_player
This is a video of what happens....
Does anyone know what is wrong? People keep saying I have named the file incorrectly... but I don't see how, I copied and pasted right from the one tutorial....
I need to unroot my EVO because it will be sold on eBay in 8 hours....
Can anyone help me? Thank you.
http://www.shipped-roms.com/shipped/Supersonic/
Download the 3.70 version, boot your phone into fastboot, connect to pc, run the RUU exe and good to go.
teh roxxorz said:
http://www.shipped-roms.com/shipped/Supersonic/
Download the 3.70 version, boot your phone into fastboot, connect to pc, run the RUU exe and good to go.
Click to expand...
Click to collapse
As stated before, for some reason the ruu won't find the connected phone....
Do you have the drivers for the phone installed?

[Q] Impossible to install new radio

I have literally tried everything, tried to flash it via the recovery and tried to install it via adb/fastboot.
I can't seem to install the drivers, it always fails and the device never gets recognized.
I have tried installing the drivers via HTCSync, via PDAnet, some found on this forum, none worked...
Stats:
Android 4.2.2 10.1-20130524-UNOFFICIAL-Vijendra
BRAVO PVT4 SHIP S-OFF
HBOOT-6.93.1002
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30_2
OS: Windows 8
update:
DON'T use windows 8 use Windows 7!
take latest from here
http://forum.xda-developers.com/showthread.php?t=687464&highlight=radio
place it in memory card, disable fastboot, turn off phone, boot phone with VolDown+Power.
it will show that phone have update. select Yes and vola, you have latest radio
IIRW you should have stock hboot, or at least a similar hboot with big /cache, because radio flashing uses that
trey32 said:
take latest from here
http://forum.xda-developers.com/showthread.php?t=687464&highlight=radio
place it in memory card, disable fastboot, turn off phone, boot phone with VolDown+Power.
it will show that phone have update. select Yes and vola, you have latest radio
Click to expand...
Click to collapse
Not quite.. for that method the zip has to be named PB99IMG.zip and also has to have only radio.img & android-info.txt inside the zip file, and has to be on the root off ur sdcard (not in a folder)
trey32 said:
take latest from here
http://forum.xda-developers.com/showthread.php?t=687464&highlight=radio
place it in memory card, disable fastboot, turn off phone, boot phone with VolDown+Power.
it will show that phone have update. select Yes and vola, you have latest radio
Click to expand...
Click to collapse
I got the radio from the above link a couple of months ago, but the link doesn't work any more...
Flashing didn't work, maybe with these instructions it will work, I'll report back!
jmcclue said:
Not quite.. for that method the zip has to be named PB99IMG.zip and also has to have only radio.img & android-info.txt inside the zip file, and has to be on the root off ur sdcard (not in a folder)
Click to expand...
Click to collapse
I can't seem to find the option to turn off fastboot, and where can I find a android-info.txt file?
paolo-red1 said:
IIRW you should have stock hboot, or at least a similar hboot with big /cache, because radio flashing uses that
Click to expand...
Click to collapse
isn't my HBOOT stock?
Try these drivers:
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
Chromium_ said:
Try these drivers:
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
Click to expand...
Click to collapse
Ahh, forgot to tell, I'm on Windows 8, the installer gave an error: it can't install on my OS
I'll try it on a virtual machine
Chromium_ said:
Try these drivers:
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
Click to expand...
Click to collapse
It doesn't seem to be installing in my virtualized Windows 7 too...
Devenda said:
It doesn't seem to be installing in my vitalized Windows 7 too...
Click to expand...
Click to collapse
How does it not install? Be more specific.
Also you should setup adb, and put the phone into fastboot mode (power off, then boot back up using back + power). Then run the command "fastboot devices"
Just tried this whole procedure in windows 7, worked like a charm, It reminds me again how bad Windows 8 is for development....
Thanks for the info anyway!
Chromium_ said:
How does it not install? Be more specific.
Also you should setup adb, and put the phone into fastboot mode (power off, then boot back up using back + power). Then run the command "fastboot devices"
Click to expand...
Click to collapse
It appears to not install under windows 8, in windows 7 there were no errors, but there was no movement of the progress bar either.
After some time the window just closed.
I then plugged in the phone and windows started installing drivers, flashing the radio went without a problem, but I have no idea if the driver installed or the drivers windows installed did the trick.

Can't get RUU files to run on my computer why??

So this has reached the level of major annoyance for me as now I need to RUU my device to send back to HTC.
I download the latest RUU file from HTC and it doesn't matter which one. I've downloaded ones for my M8 or my M9 and it doesn't matter the result is the same.
I go to execute the exe file and it begins to start up and the scroll across the bottom is moving at a reasonable rate then it stops at what would be around 75% and then it closes. It doesn't even get to the initial screen where you have to plug in the device and it scans the version.
I plug in my device and computer sees it just fine, I can run adb and fastboot commands with no issues, just can't get these files to run.
Does anyone know what causes this?
It's a windows 7 system.
Thx
connect your phone in download mode and execute ruu that should work
ThePhoneGeek said:
So this has reached the level of major annoyance for me as now I need to RUU my device to send back to HTC.
I download the latest RUU file from HTC and it doesn't matter which one. I've downloaded ones for my M8 or my M9 and it doesn't matter the result is the same.
I go to execute the exe file and it begins to start up and the scroll across the bottom is moving at a reasonable rate then it stops at what would be around 75% and then it closes. It doesn't even get to the initial screen where you have to plug in the device and it scans the version.
I plug in my device and computer sees it just fine, I can run adb and fastboot commands with no issues, just can't get these files to run.
Does anyone know what causes this?
It's a windows 7 system.
Thx
Click to expand...
Click to collapse
I haven't had an RUU work since HTC One M7.
Windows 7,8.1 and 10
I always use a ZIP now.
LLegion said:
connect your phone in download mode and execute ruu that should work
Click to expand...
Click to collapse
No this had no effect for me.
stifilz said:
I haven't had an RUU work since HTC One M7.
Windows 7,8.1 and 10
I always use a ZIP now.
Click to expand...
Click to collapse
So how do you use a zip if you're s-on?
ThePhoneGeek said:
No this had no effect for me.
So how do you use a zip if you're s-on?
Click to expand...
Click to collapse
Need a special ZIP like 0PJAIMG_HIMA_UL_L50_SENSE70_ATT_NA_Gen_Unlock_1.32.617.30_Radio_01.01_U11440221_62.05.50320G_F_release_427069_signed.zip
fastboot oem rebootRUU
fastboot flash zip 0PJAIMG_HIMA_UL_L50_SENSE70_ATT_NA_Gen_Unlock_1.32.617.30_Radio_01.01_U11440221_62.05.50320G_F_release_427069_signed.zip
Hope that helps
stifilz said:
Need a special ZIP like 0PJAIMG_HIMA_UL_L50_SENSE70_ATT_NA_Gen_Unlock_1.32.617.30_Radio_01.01_U11440221_62.05.50320G_F_release_427069_signed.zip
fastboot oem rebootRUU
fastboot flash zip 0PJAIMG_HIMA_UL_L50_SENSE70_ATT_NA_Gen_Unlock_1.32.617.30_Radio_01.01_U11440221_62.05.50320G_F_release_427069_signed.zip
Hope that helps
Click to expand...
Click to collapse
It does but where do you find that file or how do you create it?
ThePhoneGeek said:
It does but where do you find that file or how do you create it?
Click to expand...
Click to collapse
AndroidRUU has a lot of ruu zip files.
Sent from my HTC One M9 using Tapatalk

A5_CHL Virgin Mobile Fastboot and ADB won't work

I'm trying to reset this phone to stock and it just isn't cooperating. I had fastboot working enough to load the stock recovery on there but than I went to try to use the RUU it would just crash after the Terms and Conditions. So I looked up the solution and it was downloading a bunch of C++ Redistributables. It still didn't work and than I noticed it also wanted me to have the HTC Sync Manager installed so I did that. When that didn't help I uninstalled it. Now when I go into fastboot it just says "waiting on any device". It says Fastboot USB on the phone. The Device Manager reads it as "My HTC". I've been at this for hours and any help at this point would be a blessing.
Try to just extract the rom.zip file from the exe and flash that. You run the RUU and while it's running you click search and %temp% to find the files running. It's in one of the long numbered and lettered files. You can copy that and run using fastboot or rename it to OP9CIMG.zip I believe and put it in the root of your ext SD card and it should run automatically when you enter the bootloader.
thoctor said:
Try to just extract the rom.zip file from the exe and flash that. You run the RUU and while it's running you click search and %temp% to find the files running. It's in one of the long numbered and lettered files. You can copy that and run using fastboot or rename it to OP9CIMG.zip I believe and put it in the root of your ext SD card and it should run automatically when you enter the bootloader.
Click to expand...
Click to collapse
Bigsupersquid did that for me and I'm still running into the problem with fast boot.
disturbed1117 said:
Bigsupersquid did that for me and I'm still running into the problem with fast boot.
Click to expand...
Click to collapse
Oh, ok. You didn't mention that part so I didn't know. You say you had fastboot running initially enough to flash the stock recovery. Does that mean you've had issues with it from the beginning? I'd try to download the slimmer version found here on XDA and see if that's the issue. Other than that and the first suggestions I gave you I don't have much else. I have this same device a5_chl and haven't encountered this issue with mine. Sorry your having to deal with this. It's not fun.
disturbed1117 said:
I'm trying to reset this phone to stock and it just isn't cooperating. I had fastboot working enough to load the stock recovery on there but than I went to try to use the RUU it would just crash after the Terms and Conditions. So I looked up the solution and it was downloading a bunch of C++ Redistributables. It still didn't work and than I noticed it also wanted me to have the HTC Sync Manager installed so I did that. When that didn't help I uninstalled it. Now when I go into fastboot it just says "waiting on any device". It says Fastboot USB on the phone. The Device Manager reads it as "My HTC". I've been at this for hours and any help at this point would be a blessing.
Click to expand...
Click to collapse
Is your bootloader still unlocked?
I had to flash the recovery, then run 'fastboot oem lock' before I could run the ruu without errors.

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