Unrooting issue... - EVO 4G Q&A, Help & Troubleshooting

Alright, I'm having some kind of issue... I've tried Unrooting via the ruu method, but the ruu cannot find my phone connected to my computer. I've tried it in fastboot, normal boot loader and when the phone is on normally and I keep getting an error saying it can't find my connected phone.
So, I tried following another unroot method and it said to download the pc36img.zip. so I downloaded that... renamed it... I have show known file extensions on so its not .zip.zip
But whenever I go into bootloader it doesn't seem to find it.
http://www.youtube.com/watch?v=E3nmsg9eWBA&feature=youtube_gdata_player
This is a video of what happens....
Does anyone know what is wrong? People keep saying I have named the file incorrectly... but I don't see how, I copied and pasted right from the one tutorial....
I need to unroot my EVO because it will be sold on eBay in 8 hours....
Can anyone help me? Thank you.

http://www.shipped-roms.com/shipped/Supersonic/
Download the 3.70 version, boot your phone into fastboot, connect to pc, run the RUU exe and good to go.

teh roxxorz said:
http://www.shipped-roms.com/shipped/Supersonic/
Download the 3.70 version, boot your phone into fastboot, connect to pc, run the RUU exe and good to go.
Click to expand...
Click to collapse
As stated before, for some reason the ruu won't find the connected phone....

Do you have the drivers for the phone installed?

Related

[Q] Stuck with HTC logo with four warning symbols

I ran a RUU and now the phone wont boot and just getting a HTC logo with four warning symbols and all the corners.... also when i connect to Computer and disconnect show a bootloader version and just one option - RUU...
Any ideas? I tried installing other RUUs but errors pop up.
AFAIK, my phone is unbranded.
AFAIK, your phone is bricked. It may not be, but I think it is.
Swyped from my HTC Desire running LeeDrOiD 2.3d with Tapatalk.
BodenM said:
AFAIK, your phone is bricked. It may not be, but I think it is.
Swyped from my HTC Desire running LeeDrOiD 2.3d with Tapatalk.
Click to expand...
Click to collapse
Oh ok, that's not good to hear.
Any other ideas?
Did you maybe try OTA update before installing RUU? can you adb shell? did you rooted your phone? Can you go to hboot by pressing volume down+power, of course your phone must be turn off before this?
wenck said:
Did you maybe try OTA update before installing RUU? can you adb shell? did you rooted your phone? Can you go to hboot by pressing volume down+power, of course your phone must be turn off before this?
Click to expand...
Click to collapse
Didn't install any OTA updates.
I can't get my device to be seen by adb, tried various drivers already.
Can't go to hboot.
Click on your RUU exe only ONCE, then go to windows and run %TEMP%, find rom.zip and copy to desktop, rename to update.zip and copy to sd card. then power off phone and try. Are you absolutely sure u use right RUU? Please check radio and RUUs here http://shipped-roms.com/index.php?category=android&model=Bravo
wenck said:
Click on your RUU exe only ONCE, then go to windows and run %TEMP%, find rom.zip and copy to desktop, rename to update.zip and copy to sd card. then power off phone and try. Are you absolutely sure u use right RUU? Please check radio and RUUs here http://shipped-roms.com/index.php?category=android&model=Bravo
Click to expand...
Click to collapse
Yeah, I'm sure I installed an RUU.
Will try this. Thanks
wenck said:
Click on your RUU exe only ONCE, then go to windows and run %TEMP%, find rom.zip and copy to desktop, rename to update.zip and copy to sd card. then power off phone and try. Are you absolutely sure u use right RUU? Please check radio and RUUs here http://shipped-roms.com/index.php?category=android&model=Bravo
Click to expand...
Click to collapse
Nvm, found it. Trying now.
Edit : Nothing happens. Copied the update.zip to the card, turned the phone on.
Same screen.
Remove battery and put it back, hold volume down+power button 4-5 seconds. Can you enter fasboot? if so selecet recovery. Also make sure there ain't no other zip files in root of sd card. Also try to uninstall htc sync, reboot and install again.
wenck said:
Remove battery and put it back, hold volume down+power button 4-5 seconds. Can you enter fasboot? if so selecet recovery. Also make sure there ain't no other zip files in root of sd card. Also try to uninstall htc sync, reboot and install again.
Click to expand...
Click to collapse
Can't enter fast boot.
Stuck at the htc screen and ruu screen.
Do you have branded or unbranded phone? You need goldcard if you have branded.
wenck said:
Do you have branded or unbranded phone? You need goldcard if you have branded.
Click to expand...
Click to collapse
Not branded.
Ok, now you have couple options, reinstall usb and try RUU or second one use fastboot.exe to flash spl, radio, and system. This is tricky. Also you can take your phone to service to identify what is wrong, and then come back and say to us. you do not need to pay repair, they will tell you whats wrong and give you offer how much would it cost. Finally you must google alot and try lost of methods. Couple guys had problems like yours and solve it on different ways. Basicly we cannot help you more than this without 100% accurate radio and ruu version.
wenck said:
Ok, now you have couple options, reinstall usb and try RUU or second one use fastboot.exe to flash spl, radio, and system. This is tricky. Also you can take your phone to service to identify what is wrong, and then come back and say to us. you do not need to pay repair, they will tell you whats wrong and give you offer how much would it cost. Finally you must google alot and try lost of methods. Couple guys had problems like yours and solve it on different ways. Basicly we cannot help you more than this without 100% accurate radio and ruu version.
Click to expand...
Click to collapse
What do you mean by try to install usb?
Get a RUU and install again?
My problem now is getting the drivers to work. So I can't use ADB or RUU anymore.
It shows in the Device Manager though as Android Phone - Android Bootloader Interface.
Thanks!
i mean uninstall htc sync and usb drivers and reboot then install again drivers without htc sync. did you maybe root your phone, run custom roms flash radio before?
wenck said:
i mean uninstall htc sync and usb drivers and reboot then install again drivers without htc sync. did you maybe root your phone, run custom roms flash radio before?
Click to expand...
Click to collapse
Ok will do.
Yes, I have root and ran custom rom (leedroid). I didn't bother with radio though.
also put blank sd sard in your phone, formatted to fat32. If you used ext partitions for app2sd+ delete them and create again normal microsd card with fat32. Or u can put another card as long as it is fat 32.
wenck said:
also put blank sd sard in your phone, formatted to fat32. If you used ext partitions for app2sd+ delete them and create again normal microsd card with fat32. Or u can put another card as long as it is fat 32.
Click to expand...
Click to collapse
What drivers should I use?
And I noticed that when I plug in the phone a "Safely Remove" icon appears on my tray.
Dude you have no bootloader drivers thats all, download and install htc sync, then connect your phone, "android bootloader interface" will change to "htc bootloader interface" then just run an ruu
Sent from my Desire HD using Tapatalk
AndroHero said:
Dude you have no bootloader drivers thats all, download and install htc sync, then connect your phone, "android bootloader interface" will change to "htc bootloader interface" then just run an ruu
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Ok will try this! Thanks
Edit : Still shows as Android Bootloader Interface, maybe I'm doing something wrong.
Edit 2 : Uninstalled the drivers , shows as "My HTC" now. Tried RUU, it detects it. I'm getting error 131
Edit 3 : Tried another RUU, got error 110. I think I need to get the right RUU.
Edit 4 : Shipped roms seems to have a problem, downloads stop at the middle. Any hotfile links for the RUUs?

[Q] Desire S-ON bootloop, RUU img help if u please :)

Hi.
I have a problem with my DHD, and have been browsing these forums for a solution. Im new to this so i need some confirmation, a url, and some explanation.
This happend:
I tried to root my desire HD with visionary+ r14. I did temproot, got back into the app just fine, checked for "set system r/w after root", and clicked attemt permroot. The phone booted, and got stuck in a bootloop. My Hboot menu sais S-ON on top. Tried reseting factory settings nothing helps. Since i didnt get the phone rooted, no clockword recovery installed...
Phone details:
The phone had the factory 1.32 build on it.
other info that might be valid:
Hboot: 0.85.0007
microp-0438
radio-26.03.02.26_M
eMMC-boot
oct 11. 2010
1. From searching and reading, it seems i need a RUU stock image build 1.32, can anyone provide me with an URL for the correct image?
2. Can i use the bootloader on the phone to do this? ..and how?
Hope u have some time to spare, and help this niblet :=)
Thnx for reading
PS:
Before i did this, the phone was rooted, with the same visionary pluss file. I tried to install clockword recovery mod, but it wouldnt "take". I then factory reset the phone in the android recovery menu, and the rest is listed above.
Download your RUU from here: http://xdafil.es/index.php?path=DesireHD/RUU/
How do i know i have the right drivers on the pc? Do i get those drivers from installing the HTC sync program?
sirreal1988 said:
How do i know i have the right drivers on the pc? Do i get those drivers from installing the HTC sync program?
Click to expand...
Click to collapse
If you install HTC sync (download it from their website or it is also in your sdcard unless you have not removed it ), you get all the necessary drivers...
Hm, i have installed HTC sync, but as my phone is stuck on the blackscreen and red triangle, HTC sync does not detect my phone.
When i try to run the exe file "RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed", it gives me an error [170], USB connection error.
Is there a way to run this file from the bootloader?
Try to push a PD98IMG.zip (this is stock HTC 1.32 rom from this thread unrooted, hboot s-on) to the sd card, boot into bootloader and flash "new" rom
with adb:
Code:
adb push directory/to/your/PD98IMG.zip /sdcard/
adb reboot bootloader
or if adb doesn't work, put the stock rom into the top of your sdcard, reboot the phone while holding the vol-down button.
follow the instructions on the device(normally it search for the PD98IMG.zip and ask you to install it)
How importanat is the last part of the filename of the RUU file "_2 6.03.02.26_M_release_155891_signed". As the phone is not bootable i cant check find that info on the phone anymore.
"Radio_12.28b.60.140e_2 6.03.02.26_M" it's the radio version.
At the bottom of this site is the USB Driver try it.
Thnx to both of u. Everything now working like a charm.
Good that you got it sorted. Can you edit the tag and put [solved]?
sirreal1988 said:
Thnx to both of u. Everything now working like a charm.
Click to expand...
Click to collapse
could you give me for detail how you solved this problem bro? because i have some problem like u (my dhd only black screen with red triangle warning since i was unsuccessfull root my dhd).
soni.setia said:
could you give me for detail how you solved this problem bro? because i have some problem like u (my dhd only black screen with red triangle warning since i was unsuccessfull root my dhd).
Click to expand...
Click to collapse
with an unbranded device it should be easy, download the driver and the image in the posts above, install the driver and run the exe.
On linux/unix you can download the sdk (intructions to install on the site) and then you are able to use the adb commands with the PD98IMG.img also in the posts above.
with a branded device it can be more complicated take a look at this but i don't know how far your system is online and if you are able to use adb.
As the guy above me mentioned, it's quite easy to recover your phone if it's unbranded.
Download a WWE RUU from the link someone postet before. Then boot into the bootloader and connect your DHD to your pc. If you have htc sync installed, it should recognise your phone. Then run the RUU on you pc and everything should be fine now.

[q] need help please

I was trying to root my cousin's evo today. I rooted and loaded custom roms on mine yesterday and it went smoothly with unrevoked 3. But this one said that the firmware may be too new. So i tried putting a pc36img file on it and as it updated it bypassed the bootlader and when it gets to radio V2 it vibrates a few times then says fail-PU and the rest go through ok. then at the end it says update fail partition update fail. and when i try to reboot it stays stuck at the white htc evo screen. i can pull the battery out and get it back to the bootloader but i cant recover it cuz its not rooted. I NEED HELP FIXING THIS what do i do?
From the bootloader, select clear storage to perform a factory reset, then try to run unrevoked again.
I selected clear storage then it rebooted after 5 seconds. But it stays stuck at the white htc evo screen again. I have my rooted phone right here would putting my sd in his phone do anything? What else can i do?
The computer wont recognize it as a drive so i cant put new files in it.
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip Rename the file to PC36IMG, the flash it in the bootloader. Its an RUU of the 3.70 stock image. After that runs, try to re-root.
but i cant access the sd card through my computer to even rename it
errie806 said:
but i cant access the sd card through my computer to even rename it
Click to expand...
Click to collapse
So are you saying the sdcard is dead, or just not through the phone?
Cuz you can take the sdcard out from under the battery and mount it via adapter to the pc, or when downloading it, save it as PC36IMG one time.
Have access to another SD card?
heres no way i can make it recognize it through the bootloader? i dont have an adapter. what if i take the sd card out of my phone (htc evo rooted with warm twopointtwo.) and put it in his? can i recover the phone like that?
errie806 said:
heres no way i can make it recognize it through the bootloader? i dont have an adapter. what if i take the sd card out of my phone (htc evo rooted with warm twopointtwo.) and put it in his? can i recover the phone like that?
Click to expand...
Click to collapse
Only if you do what I said and put it on there. Or run an ruu exe, and connect the phone via fastboot.
ok since i dont have an adapter what im doing is putting another 1gb sdcard i found in my phone and im going to put the pc36img on the root of this one. then try to boot the broken phone with this sdcard. does that sound right? also that link for the file doesnt work.
Sounds good
> http://www.shipped-roms.com/shipped...15.00.11.19_NV_1.90_release_161482_signed.exe
Boot the phone into fastboot, connect to pc, once it shows up as fastboot usb on the phone, run the ruu exe.
wait i found an sd card adapter now. so what do i do next?
teh roxxorz said:
Sounds good
> http://www.shipped-roms.com/shipped...15.00.11.19_NV_1.90_release_161482_signed.exe
Boot the phone into fastboot, connect to pc, once it shows up as fastboot usb on the phone, run the ruu exe.
Click to expand...
Click to collapse
so i download this file. rename as PC36IMG. then put on the root of the phone. then i boot into fastboot and run the update when it finds it?
errie806 said:
so i download this file. rename as PC36IMG. then put on the root of the phone. then i boot into fastboot and run the update when it finds it?
Click to expand...
Click to collapse
Well now that you got it on there, no need for fastboot, just select update when prompted, then reboot.
teh roxxorz said:
Well now that you got it on there, no need for fastboot, just select update when prompted, then reboot.
Click to expand...
Click to collapse
so i downloaded that file renamed it PC36IMG placed it on the root and held the volume down button and the power to get to the bootloader but it wont update the phone with that file. what next?
errie806 said:
so i downloaded that file renamed it PC36IMG placed it on the root and held the volume down button and the power to get to the bootloader but it wont update the phone with that file. what next?
Click to expand...
Click to collapse
What do you mean it won't update. Then you try the fastboot and run the exe from the pc.
teh roxxorz said:
What do you mean it won't update. Then you try the fastboot and run the exe from the pc.
Click to expand...
Click to collapse
it doesnt find the pc36img file and update the phone. how do i fastboot and run it from the pc? what do i click on
errie806 said:
it doesnt find the pc36img file and update the phone. how do i fastboot and run it from the pc? what do i click on
Click to expand...
Click to collapse
Its named PC36IMG.zip, not PC36IMG.zip.zip? And from the bootloader, select fastboot , connect to pc, when it shows up as fastboot usb on the phone then run the ruu exe from the pc. I linked you like 3 posts up.
teh roxxorz said:
Its named PC36IMG.zip, not PC36IMG.zip.zip? And from the bootloader, select fastboot , connect to pc, when it shows up as fastboot usb on the phone then run the ruu exe from the pc. I linked you like 3 posts up.
Click to expand...
Click to collapse
the file i downloaded from you is a .exe file i renamed it so its now PC36IMG.exe. am i supposed to name it PC36IMG.zip so that its PC36IMG.zip.exe?
errie806 said:
the file i downloaded from you is a .exe file i renamed it so its now PC36IMG.exe. am i supposed to name it PC36IMG.zip so that its PC36IMG.zip.exe?
Click to expand...
Click to collapse
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip This was the file you needed to rename to PC36IMG..that's probably why it didn't update. regardless, connect the phone into fastboot like I said, then run the exe file on the pc.

[q] ruu rom zips?

I just got a Evo and have been reading alot of threads and was wondering what a RUU zip was in comparison to a pc36img? I always use pc36img when I flash anything but was interested to know what was the installation process for RUU zips.
And do you apply .exe zips while phone is connected to computer w/ usb debugging on and double click zip?
An RUU zip is renamed to PC36IMG so the bootloader can see it. Also to use an RUU in exe form, boot the phone into the bootloader, select fastboot, connect the pc to the phone, and once fatboot usb turns blue, double click the exe.
This epic reply brought to you by none other than my roxx'd out Evo.
teh roxxorz said:
An RUU zip is renamed to PC36IMG so the bootloader can see it. Also to use an RUU in exe form, boot the phone into the bootloader, select fastboot, connect the pc to the phone, and once fatboot usb turns blue, double click the exe.
This epic reply brought to you by none other than my roxx'd out Evo.
Click to expand...
Click to collapse
You don't have to do all that to run a RUU in .exe format. You just plug your phone into PC, double-click the exe on your pc, and follow the prompts. Simple.
So what is difference between a .zip w/ ruu in the title and w/o ruu in title?

[Q] Need help unrooting.

I've got some hardware issues that need to be fixed/replaced and I'd like to unroot the device completely before I take it to the store. I followed the tutorials on here that had me use the unrevoked forever S-ON tool (yes, I rooted using unrevoked forever). The step that comes after that is where I'm stuck.
I move the PC36IMG zip file onto my SD card but get varying errors. When I used the one that was linked on the tutorial, I get an error somewhere along the lines of "file is an old version." I did some searching and found a list of radio versions and downloaded the ROM that matched mine. I renamed it PC36IMG and continued but after the phone loads it up in HBOOT, it just goes back to the main screen. It actually tries to load it, says "checking PC36IMG," and then goes back to the menu with FASTBOOT, RECOVERY, etc.
What am I doing wrong? Are these ROMs not the ones that I should be using? I tried to reroot the device (turning S-OFF) so that I can manually flash it but unrevoked won't recognize my device. If there's another file I should use, please let me know.
HBOOT-2.10.0001
Radio-2.15.00.11.19
I used Supersonic_3.70.651.1-Odexed_signed_teshxx.zip this last time.
No help?
Posted via Tapatalk. :3
If you're s-on, you just need to flash a 3.70 RUU.
From my dropbox > http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip
Rename to PC36IMG, place on the root of your sd card, flash in the bootloader.
What exactly do you mean by "flash in the bootloader?" I was under the impression that I only had to put it in my SD card and star up the device in HBOOT mode and it would ask to flash it. Is this what you mean? I tried doing this with your file and the same thing happened (loaded PC36IMG, "checked" it, and then went back to the HBOOT screen.
felix0890 said:
What exactly do you mean by "flash in the bootloader?" I was under the impression that I only had to put it in my SD card and star up the device in HBOOT mode and it would ask to flash it. Is this what you mean? I tried doing this with your file and the same thing happened (loaded PC36IMG, "checked" it, and then went back to the HBOOT screen.
Click to expand...
Click to collapse
If you renamed the file to PC36IMG, it should have scanned it, and then ask to yo apply an update, in which you would use the power button to select yes, then again to reboot.
felix0890 said:
What exactly do you mean by "flash in the bootloader?" I was under the impression that I only had to put it in my SD card and star up the device in HBOOT mode and it would ask to flash it. Is this what you mean? I tried doing this with your file and the same thing happened (loaded PC36IMG, "checked" it, and then went back to the HBOOT screen.
Click to expand...
Click to collapse
HBOOT=Bootloader
Maybe you should try using the RUU method, which requires running the ROM Update Utility from a computer, with your device connected in USB Debugging mode.
Links to the latest RUU and PC36IMG.zip can be found in this post: http://forum.xda-developers.com/showpost.php?p=17206283&postcount=5
It's possible your SD card is partially corrupted, which would explain why the bootloader won't recognize the PC36IMG.zip.
Captain_Throwback said:
HBOOT=Bootloader
Maybe you should try using the RUU method, which requires running the ROM Update Utility from a computer, with your device connected in USB Debugging mode.
Links to the latest RUU and PC36IMG.zip can be found in this post: http://forum.xda-developers.com/showpost.php?p=17206283&postcount=5
It's possible your SD card is partially corrupted, which would explain why the bootloader won't recognize the PC36IMG.zip.
Click to expand...
Click to collapse
If we wana throw in the potential sd card not being seen, I raise you this > http://forum.xda-developers.com/showthread.php?t=695243
Just boot into the bootloader, connect to the pc with fastboot select, then run the fastboot command via adb from command prompt.
teh roxxorz said:
If we wana throw in the potential sd card not being seen, I raise you this > http://forum.xda-developers.com/showthread.php?t=695243
Just boot into the bootloader, connect to the pc with fastboot select, then run the fastboot command via adb from command prompt.
Click to expand...
Click to collapse
In that case, it'd probably be easier to use this, then: http://forum.xda-developers.com/showthread.php?p=18286127
Ok so I went back and redownloaded the zip file and put it in my SD card to make there wasn't any corruption in the process and it worked. It did the update and all that good stuff. I had done the S-ON process before this so does that mean I'm 100% unrooted and the techs at the store won't know I ever was? I've already gone and deleted any traces of root apps on my SD card as well.
Thanks to you both.
felix0890 said:
Ok so I went back and redownloaded the zip file and put it in my SD card to make there wasn't any corruption in the process and it worked. It did the update and all that good stuff. I had done the S-ON process before this so does that mean I'm 100% unrooted and the techs at the store won't know I ever was? I've already gone and deleted any traces of root apps on my SD card as well.
Thanks to you both.
Click to expand...
Click to collapse
If you're S-ON and stock, then you're good to go!
Captain_Throwback said:
HBOOT=Bootloader
Maybe you should try using the RUU method, which requires running the ROM Update Utility from a computer, with your device connected in USB Debugging mode.
Links to the latest RUU and PC36IMG.zip can be found in this post: http://forum.xda-developers.com/showpost.php?p=17206283&postcount=5
It's possible your SD card is partially corrupted, which would explain why the bootloader won't recognize the PC36IMG.zip.
Click to expand...
Click to collapse
Just wanted to thank you for this file, Had the same problem and this is the only method that worked.

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